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Grand AL-Shahbaa

Property class: 1

Photo gallery for Grand AL-Shahbaa

A multi-story hotel with a modern facade, large windows, and a prominent curved glass section.
A hotel lobby with a reception desk, a sign reading "Luxurious Hospitality," and a seating area with sofas.
A buffet with various food items and a seating area with chairs and tables.
A hotel room with two beds, a TV, a desk, and a chair.
A grand entrance with intricate carvings and Arabic inscriptions, indicating a significant cultural or religious site.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Abo Huraira ST, Madinah, Al Madinah Province, 42311
  • Place, Prophet's Mosque
    ‪7 min walk‬
  • Place, The Green Dome
    ‪8 min walk‬
  • Place, Al-Baqi Cemetery
    ‪10 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪15 min drive‬

Room options

View all photos for Basic Triple Room

A hotel room with two beds, a television, a desk, and a chair.

Basic Triple Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Basic Room

A hotel room with two beds, a desk, a chair, a lamp, and a picture of a mosque on the wall.

Basic Room

  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds

View all photos for Basic Quadruple Room

A hotel room with two beds, a TV, a desk, and a small table.

Basic Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Double Room

A hotel room with a large bed, a sofa, a small table, and a view of a cityscape through curtains.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

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About the area

Madinah

Grand AL-Shahbaa puts you in the heart of Madinah, steps from Masjid Al Ghamamah and within a 10-minute stroll of Prophet's Mosque. Highlights at this hotel include free buffet breakfast. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find dry cleaning/laundry services, a porter/bellboy and luggage storage. Each morning free breakfast is served. .Near this Madinah City Center hotel, you'll find Quba Mosque.

What's nearby

  • Masjid Al Ghamamah - 3 min walk - 0.3 km
  • Prophet's Mosque - 7 min walk - 0.6 km
  • The Green Dome - 8 min walk - 0.7 km
  • New Bilal Market - 10 min walk - 0.9 km
  • Al-Baqi Cemetery - 10 min walk - 0.9 km

Getting around

  • Madinah Station - 24 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 23 min drive

Restaurants

  • ‪كباب محمود | Mahmood Kebab - ‬10 min walk
  • ‪RASLANIA | رسلانية - ‬11 min walk
  • ‪بارنز - واجهة قباء - ‬3 min walk
  • ‪otelde çay keyfi - ‬4 min walk
  • ‪Al Rawdah Restaurant - ‬6 min walk

About this property

Grand AL-Shahbaa

Free breakfast is available daily. Public spaces have free WiFi. Grand AL-Shahbaa also features concierge services, dry cleaning/laundry services, and shopping on site.

This Madinah hotel is smoke free.

  • 380 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • On-site shopping
  • Bellhop
  • No smoking on site
Grand AL-Shahbaa offers 380 air-conditioned accommodations with a safe and complimentary slippers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bidets and hairdryers. This Madinah hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM

Things to do

  • Shopping

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 10009098

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Grand AL-Shahbaa Hotel
Grand AL-Shahbaa Madinah
Grand AL-Shahbaa Hotel Madinah

Frequently asked questions

Does Grand AL-Shahbaa serve breakfast?

Sure does, free buffet brekkie is served daily from 6:30 AM to 8:30 AM.

Is there a free airport shuttle available at Grand AL-Shahbaa?

No, Grand AL-Shahbaa does not offer an airport shuttle service.

What time are check-in & check-out at Grand AL-Shahbaa?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Grand AL-Shahbaa?

No, pets are not allowed.

Grand AL-Shahbaa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 68 reviews
Rating 8 - Good. 19 out of 68 reviews
Rating 6 - Okay. 7 out of 68 reviews
Rating 4 - Poor. 8 out of 68 reviews
Rating 2 - Terrible. 5 out of 68 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, food, distance, staff and accommodation conditions were excellent. I would recommend to stay in this hotel as this accommodation price is also comfortable.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and great buffet breakfast at VIP spot.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place with finr staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC keep the room very cool, and the washroom was spacious, near to the Masjid e Nabwi...overall very good experience
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel on the spot very urgent, but getting their i was like waooooo Its very clean staffs are very reliable and working distance to mosque is 4 to 5 minutes walk, i love here and will always be.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially didn’t care for it because I wanted to be on the other side of the Haram. It’s more of a budgeted hotel that’s well kept. Like a 3 star hotel but it grew on me
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
The property was in a nice location the staff were wonderful. However the rooms are very outdated and not very clean. The carpet needs to be replaced and more attention needs to be given to the state of the rooms
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was amazing, thank you for the lovely experience!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 5 days staying in this hotel was wonderful, the staffs are very friendly from reception to the house keeping staffs. The hotel is close to everything. The food was amazing. Thank you guys for being so kind and nice.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly great experience at Grand Al-Shahbaa. The hotel offers a perfect combination of comfort, cleanliness, and hospitality. The staff is attentive and courteous, and the environment is calm and welcoming. It’s clear that they take pride in maintaining high standards. Highly recommended.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I will strongly recommend everyone who is planing Umeah. Very close to Maajid Nabawi. Everything about this hotel is nice. Abdi
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious and clean hotel. Service is amazing and staff are very helpful. Really close to Masjid Al Nabwi. Will stay here each time we come. Recommended!
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness
It’s good, but little over priced.
Stayed 5 nights in Oct 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Shocking breakfast doesn’t deserve any stars but not even suitable for a hostel. Room service absolutely non-responsive and didn’t bother cleaning the room
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
So many bugs inside the bathroom , leaking water under sink no clean @ all
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception area is crowded The breakfast area needs a toaster to warm bread.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service. Large rooms. Clean
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

I am not sure how you pick your chose I am with my wife and they gave me 3 single bed????
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing good about this property is the distance to Almasjid Alnabawi - it is walking distance. The property is not so much clean and the AC was working non stop with one high speed and super cold you can't adjust it. The beds mattress is rough not high quality. Overall, not bad experience.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities
Location was good, the Room was ok but bathroom was very poorly designed and always getting flooded. Room was not cleaned regularly and had to ask few times to get it cleaned and changed towel. Breakfast selection was very limited and quality was poor. There are better options available for similar price...
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Breakfast was not according to the standard. its typically arabic,
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel! Beyond expectations

Honestly did not expect the place to be this good. I’d like to think of myself as someone with very highs standards for hotels, this one might not be the most luxurious hotel, but the staff definitely stands out! Very very helpful and understanding and super polite! The place is also a few mins walking distance from Haram and has super markets and shops right beneath it. I really liked everything about this Hotel. The free breakfast was also a huge point, makes your life a bit easier after Fajr prayer. I would easily give it 4.8/5 (the missing points would be for the weak WiFi and the hallway smell sometimes)
Stayed 3 nights in Aug 2025