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Best Western West Towne Suites

2.5 star property
Hotel with free breakfast, 9-minute walk to West Towne Mall

Photo gallery for Best Western West Towne Suites

Front of property
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)
Lobby
Free daily cooked-to-order breakfast
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Laundry
The current price is NZ$166
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
650 Grand Canyon Dr, Madison, WI, 53719
  • Place, West Towne Mall
    ‪5 min walk‬
  • Place, University of Wisconsin-Madison
    ‪9 min drive‬
  • Place, Camp Randall Stadium
    ‪9 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Blackout curtains
Individually furnished
Individually decorated
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Pillowtop mattress
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Blackout curtains
Individually furnished
Individually decorated
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Pillowtop mattress
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed) | Private kitchen

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
HDTV
Separate sitting area
Individually furnished
Individually decorated
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Blackout curtains
Individually furnished
Individually decorated
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Pillowtop mattress
  • 43 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

8.8 out of 10
Excellent
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Pillow-top bed
Individually furnished
Individually decorated
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Pillowtop mattress
  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(37 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Blackout curtains
Individually furnished
Individually decorated
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Pillowtop mattress
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(42 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Blackout curtains
Individually furnished
Individually decorated
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Pillowtop mattress
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow-top bed
Separate sitting area
Individually furnished
Individually decorated
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(48 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Blackout curtains
Individually furnished
Individually decorated
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Pillowtop mattress
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Blackout curtains
Individually furnished
Individually decorated
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Pillowtop mattress
  • Sleeps 2
  • 1 King Bed

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Hampton Inn & Suites Madison-West

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4.5 out of 5, Wonderful, 1,000 reviews
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About the area

Madison

At Best Western West Towne Suites you'll be within a 10-minute stroll of West Towne Mall and within 30 minutes of University Research Park. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and laundry facilities. There's also free RV/bus/truck parking, along with the convenience of an area shuttle. .Sights within a 10-minute drive of this Madison hotel include Vitense Golfland and Hilldale Shopping Center.

What's nearby

  • West Towne Mall - 5 min walk - 0.5 km
  • Hilldale Shopping Center - 7 min drive - 6.4 km
  • University of Wisconsin-Madison - 9 min drive - 8.1 km
  • Alliant Energy Center - 9 min drive - 13.2 km
  • Camp Randall Stadium - 9 min drive - 9.3 km

Getting around

  • Madison Station - 16 min drive
  • Dane County Regional Airport (MSN) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Wendy's - ‬13 min walk
  • ‪Sushi Lover - ‬10 min walk
  • ‪Portillo's Hot Dogs - ‬11 min walk

About this property

Best Western West Towne Suites

Hotel with free breakfast, 9-minute walk to West Towne Mall
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. An area shuttle within 15 miles and a bus station shuttle are available for a fee. A fitness centre, a library, and multilingual staff are also featured at the business-friendly Best Western West Towne Suites. Self parking is free.

This Madison hotel is smoke free.

  • 98 guestrooms or units
  • 2 levels
  • Cooked-to-order breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Library
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Best Western West Towne Suites offers 98 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 25-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Madison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

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9 Nov - 10 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 15 miles
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western West Towne
Best Western West Towne Suites
Best Western West Towne Suites Hotel
Best Western West Towne Suites Hotel Madison
Best Western West Towne Suites Madison
Best Western Madison
Best Western West Towne Hotel Madison
Madison Best Western
Best West Towne Suites Madison
Best Western West Towne Suites Hotel
Best Western West Towne Suites Madison
Best Western West Towne Suites Hotel Madison

Frequently asked questions

Is parking available at Best Western West Towne Suites?

Yep, Best Western West Towne Suites has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western West Towne Suites?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western West Towne Suites on 16 Nov 2025 start from NZ$165.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western West Towne Suites?

The closest beach to Best Western West Towne Suites is Spring Harbor Beach (4 km).

Does Best Western West Towne Suites serve breakfast?

Yeah, our visitors love the free cooked-to-order breakfast here! Served weekdays between 6:00 AM and 9:00 AM and weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Best Western West Towne Suites?

No, Best Western West Towne Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western West Towne Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Reviews

Best Western West Towne Suites Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 689 out of 1183 reviews
Rating 8 - Good. 305 out of 1183 reviews
Rating 6 - Okay. 97 out of 1183 reviews
Rating 4 - Poor. 45 out of 1183 reviews
Rating 2 - Terrible. 47 out of 1183 reviews

Reviews

10/10 Excellent

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
My boys love breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Eric S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Maggie

Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Thanh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Wesley, Council Bluffs

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the quick check in and the breakfast was interesting. This was a great location for our trip and we stayed one night.
Stayed 1 night in Jul 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. The bed was comfortable. The staff was professional and kind. We wouldn't hesitate to stay again when we are in the area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!!
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Travelled with family
Very good breakfast
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Cockroach

Cockroach in the room.....
Stayed 1 night in Aug 2025

10/10 Excellent

Ming

Stayed 1 night in Aug 2025

10/10 Excellent

Darcy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suggestion: more staff preparing breakfasts Critique: air conditioning unit no as reliable
Stayed 3 nights in Jul 2025

8/10 Good

Shalonda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is the best.
Stayed 18 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay for visiting family in WI

Great hotel in a very central location. Staff was friendly and helpful. Rooms are clean and spacious enough for 3-4 adults.
Stayed 2 nights in Jul 2025

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Rachel

Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 3 nights in Jul 2025

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The breakfast was 3xcellent...made to order!
Stayed 2 nights in Jul 2025

10/10 Excellent

Cathleen

Stayed 1 night in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing but the best.

The stay was excellent. Really enjoyed the Christian music on Sunday morning. Great people with excellent service.
Stayed 1 night in Jul 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping and dinning
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was short but good! The choice of perfumes/aromas in the room can improve.
Stayed 1 night in Jul 2025

6/10 Okay

Vasili

Travelled with family
Liked: Staff & service
Stayed in 1 bedroom unit. Pretty basic accomodations. Although there is kitchenette in the room, there are no utencils for cooking. Although if you ask reception can provide you with plastic plates and forks. They give cards for cooked-to-order breakfast(1 per plate per guest per night). Although the breakfast itself is fine, we had to use 2 cards to take 2 plates (as 1 was not enough for us), so we ran out of cards by the end of our stay, and had to go the diner on the last day
Stayed 4 nights in Jul 2025

10/10 Excellent

Brittany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend! The most comfortable bed!!!
Stayed 1 night in Jul 2025