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Eurostars Madrid Congress

Property class: 4

Photo gallery for Eurostars Madrid Congress

A modern hotel room with a large bed, wooden beams, a view of the city, and a desk with a lamp.
A buffet with various baked goods and pastries.
A modern building with a glass facade and a sign reading "EUROPE'S CONGRESS HOTEL".
A spacious lobby with a reception desk, seating area with wicker chairs, and modern pendant lighting.
A modern hotel lobby with a grey sofa, wooden tables, and a TV on the wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$157
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
Avenida de la Transición Española, 22, Alcobendas, Madrid, 28108
  • Place, Escuela Universitaria Real Madrid Universidad Europea
    ‪5 min walk‬
  • Place, Jardin de la Vega
    ‪13 min walk‬
  • Place, Plaza Norte 2 Commercial Centre
    ‪14 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪8 min drive‬

Room options

View all photos for Double or Twin Room

A modern hotel room with a large bed, bedside tables, a desk, and a chair.

Double or Twin Room

9.0 out of 10
Wonderful
(19 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Single Room

A modern hotel room with a large bed, bedside tables, a desk, and a chair.

Single Room

9.2 out of 10
Wonderful
(9 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Junior Suite

A modern hotel room with a large bed, bedside tables, a desk, and a chair.

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Suite

A modern bathroom with a glass shower enclosure, a white bathtub, and a large mirror.

Suite

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Superior Room

A modern hotel room with a large bed, bedside tables, a desk, and a chair.

Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Triple Room

A modern living room with a sofa, two armchairs, a coffee table, and a small side table.

Triple Room

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free wired internet

Junior Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

Superior Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

Quadruple Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free wired internet

Twin Room (with Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

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About the area

Alcobendas

At Eurostars Madrid Congress, you'll be 9.3 km (5.8 mi) from IFEMA and 12.6 km (7.8 mi) from Bernabéu Stadium. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .For a drink, you can stop by the hotel's own lounge bar. 13993 square feet (1300 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4-property class Arroyo de la Vega hotel include Plaza de Castilla and Riyadh Air Metropolitano.

What's nearby

  • Escuela Universitaria Real Madrid Universidad Europea - 5 min walk - 0.4 km
  • Jardin de la Vega - 13 min walk - 1.1 km
  • Plaza Norte 2 Commercial Centre - 14 min walk - 1.3 km
  • Centro Comercial La Vega - 17 min walk - 1.5 km
  • CosmoCaixa Science Museum - 4 min drive - 2.9 km

Getting around

  • Alcobendas-S.S. de los Reyes Station - 3 min drive
  • La Moraleja Station - 3 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪Mesón Tejas Verdes - ‬16 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Pasiones Argentinas - ‬4 min drive
  • ‪Tony Roma's - ‬5 min drive

About this property

Eurostars Madrid Congress

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 13993 square feet (1300 square metres) and includes conference space. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Eurostars Madrid Congress. Parking is available for a fee.

This 4-star Alcobendas hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 4 levels
  • Conference rooms
  • 13993 sq ft of conference space
  • 1300 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Eurostars Madrid Congress offers 145 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Memory foam beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Parking included
  • Free Wi-Fi
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includes taxes & fees
29 Nov - 30 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 17.60 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,993 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 33.0 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 17.60 per night
  • Rollaway bed fee: EUR 33.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Madrid Norte
Rafaelhoteles Madrid Norte
Rafaelhoteles Madrid Norte Alcobendas
Rafaelhoteles Madrid Norte Hotel
Rafaelhoteles Madrid Norte Hotel Alcobendas
Eurostars Madrid Congress Hotel Alcobendas
Eurostars Madrid Congress Hotel
Eurostars Madrid Congress Alcobendas
Eurostars Madrid Congress
Eurostars Madrid Congress Hotel
Eurostars Madrid Congress Alcobendas
Eurostars Madrid Congress Hotel Alcobendas

Frequently asked questions

What is the cancellation policy at Eurostars Madrid Congress?

Eurostars Madrid Congress offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eurostars Madrid Congress?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Eurostars Madrid Congress on 22 Nov 2026 start from NZ$157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eurostars Madrid Congress?

Yep, Eurostars Madrid Congress has a self car park for EUR 17.60 per night. A self car park is also available, for a fee.

What makes Eurostars Madrid Congress a romantic place to stay?

A lounge bar, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at Eurostars Madrid Congress.

Does Eurostars Madrid Congress serve breakfast?

Yep, buffet brekkie is served daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Eurostars Madrid Congress?

No, Eurostars Madrid Congress does not offer an airport shuttle service.

Is there a bar or restaurant at Eurostars Madrid Congress?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Eurostars Madrid Congress?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Eurostars Madrid Congress?

No, pets are not allowed.

Eurostars Madrid Congress Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 288 out of 507 reviews
Rating 8 - Good. 161 out of 507 reviews
Rating 6 - Okay. 35 out of 507 reviews
Rating 4 - Poor. 16 out of 507 reviews
Rating 2 - Terrible. 7 out of 507 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you, the stay was very good served.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay close to airport
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Warm and friendly welcome: lovely breakfast : modern and spacious room.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Clean room and friendly service
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good hotel
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for flight out of airport.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place close to Madrid and close to airport.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Lovely stuff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente personal!.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were quite comfortable and quiet.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Amenities
Ok hotel for in transit traveling Not far from airport
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room were very nice - clean and comfortable. I liked how the rooms were set up so you could clearly see out the big windows from the bed. Close to the airport and there are a number of restaurants within walking distance.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you take a walk of approxamitely 2km, easy walk, you will find plenty food and shopping options.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable , clean
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking outside is quite limited but the rest is fantastic.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

All is good in this hotel!!!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because it's close to family. The rooms are spacious and very comfortable. The breakfast buffet was good. The staff was very helpful with accommodating our needs and expectations.
Stayed 4 nights in Nov 2022
Verified review

4/10 Poor

Disliked: Amenities
The room was what I would rate fine but we had a single sofa bed that squeaked terribly. Most importantly, the AC was not adequate and when I requested the room be cooler the staff apologized but said nothing could be altered with pre settings , so sleeping was uncomfortable and hot- because of this I would not use this hotel again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Amenities
Good service
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Clean hotel, friendly staff. One minus, not hot water for coffee or tea.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel!

Very nice hotel great amenities the only complaint is the shower water temperature kind of fluctuated from cool to hot even when you didn’t move the handle or adjust it
Stayed 1 night in Oct 2022