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ibis Alcalá de Henares la Garena

3.0 star property

Photo gallery for ibis Alcalá de Henares la Garena

A bar area with a checkered floor, wooden bar stools, and a variety of bottles and glasses on shelves.
A modern bar area with a checkered wall, bar stools, and pendant lighting.
An outdoor seating area with round tables and chairs, a glass wall with greenery, and a modern building facade.
A modern interior with a staircase, elevator, and a view of the outdoors.
A modern building with a sign for 'ibis Madrid Alcala de Henares La Garena' and a 'Social Food Bar' sign.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$143
includes taxes & fees
27 Aug - 28 Aug

Explore the area

View map
Calle Antonio Suarez, 8, Alcala de Henares, Madrid, 28802
  • Place, Casa de Hippolytus
    ‪3 min walk‬
  • Place, Foro de Complutum
    ‪11 min walk‬
  • Place, La Garena Plaza Shopping Center
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Double Room, 1 Double Bed with Sofa bed

A hotel room with a large bed, a desk with a laptop, a chair, and a TV mounted on the wall.

Double Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(18 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A double bed with a wooden headboard, two bedside tables with lamps, and a small desk with a chair.

Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Alcala de Henares

At ibis Alcalá de Henares la Garena you'll be within just a 15-minute stroll of Casa de Hippolytus and Foro de Complutum. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .La Garena serves Regional cuisine and is open for breakfast. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. .Attractions within a 20-minute drive of this 3-property class Alcala de Henares hotel include Riyadh Air Metropolitano and IFEMA.

What's nearby

  • Casa de Hippolytus - 3 min walk - 0.3 km
  • Foro de Complutum - 11 min walk - 1.0 km
  • La Garena Plaza Shopping Center - 13 min walk - 1.1 km
  • Puerta de Madrid - 4 min drive - 2.9 km
  • Magisterial Cathedral of Saints Justo and Pastor - 4 min drive - 3.2 km

Getting around

  • Alcala de Henares La Garena Station - 11 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive

Restaurants

  • ‪Shanghai Mama - ‬15 min walk
  • ‪Cafeteria Bar La Complutense - ‬4 min drive
  • ‪Restaurante Alcaravea - ‬11 min walk
  • ‪Ginos - ‬12 min walk
  • ‪Orlando Lopez - ‬20 min walk

About this property

ibis Alcalá de Henares la Garena

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly ibis Alcalá de Henares la Garena. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Alcala de Henares hotel.

  • 1 building
  • 92 guestrooms or units
  • 3 levels
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Ibis Alcalá de Henares la Garena offers 92 air-conditioned accommodations with a safe and designer toiletries. Televisions come with satellite channels. Bathrooms include a shower, bidets and hairdryers.

This Alcala de Henares hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested.

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  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
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The price is NZ$127
includes taxes & fees
2 Aug - 3 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 7.95 for adults and EUR 3.98 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Garena

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Arrivals after 9 PM require advance notice by telephone.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7.95 for adults and from EUR 3.98 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

ibis Alcalá Henares Garena
ibis Alcalá Henares Garena Alcala De Henares
ibis Alcalá Henares Garena Hotel
ibis Alcalá Henares Garena Hotel Alcala De Henares
Ibis Alcala Henares La Garena
ibis Alcalá de Henares la Garena Hotel
ibis Alcalá de Henares la Garena Alcala de Henares
ibis Alcalá de Henares la Garena Hotel Alcala de Henares

Frequently asked questions

What is the cancellation policy at ibis Alcalá de Henares la Garena?

Ibis Alcalá de Henares la Garena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis Alcalá de Henares la Garena?

As of 31 Jul 2026, prices found for a 1-night stay for 2 adults at ibis Alcalá de Henares la Garena on 27 Aug 2026 start from NZ$143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis Alcalá de Henares la Garena?

Yep, ibis Alcalá de Henares la Garena has a free self car park.

Is ibis Alcalá de Henares la Garena family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that ibis Alcalá de Henares la Garena is a hit with families.

Does ibis Alcalá de Henares la Garena serve breakfast?

Yep, buffet breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at ibis Alcalá de Henares la Garena?

No, ibis Alcalá de Henares la Garena does not offer an airport shuttle service.

Is there a bar or restaurant at ibis Alcalá de Henares la Garena?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at ibis Alcalá de Henares la Garena?

Check-in begins at 2 PM. Check-out time is noon.

ibis Alcalá de Henares la Garena Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 306 reviews
Rating 8 - Good. 131 out of 306 reviews
Rating 6 - Okay. 22 out of 306 reviews
Rating 4 - Poor. 5 out of 306 reviews
Rating 2 - Terrible. 5 out of 306 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for me, driving from Barcelona to Portugal. The staff are always very helpful and explain things clearly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The coffee and pastry were delicious. The staff were very friendly and the room had a considerable space.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had plenty of parking and is a few kilometers out of Alcala, the walk into Alcala is quite pleasant through residential areas and parks. We had a lovely meal in the hotel during the evening we were there. The staff were friendly and welcoming. Dogs were not permitted in the restaurant area( not unusual in Spain) but there was an outside area and a lounge area where dogs were welcome.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sandor

Liked: Cleanliness, amenities, property conditions & facilities
Easy and streamlined check in process.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Kais

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quite. Breakfast was excellent
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay for a few nights, 10 min walk from LaGarena station
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel good value. Food and bar great. Good location
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 👍 place
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel we used for One night
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

It is a good option to stay our of Madrid and close to airport. They have good food and beer.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Friendly service Free parking (hard to come by in Europe). There is a great Spanish restaurant half a mile from the hotel called La Abadía 2.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities
Close to rail station and byses to airporr and Madrid Good common area beside reception area
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally stress free stay.

This is our 4th stay at IBIS Garena and we are never disappointed. Helpful, friendly staff always happy to help, comfortable beds and lovely breakfast. Free parking a bonus with covered section if you're early. We stayed 2 nights and took the train into Madrid (30 mins) for the day and in the evening wandered down the mile-long street in Alcara de Henares full of shops, restaurants and people enjoying the space. Ideal stopover point between Santander and Almeria. Highly recommended - even has a Lidl next door for convenience shopping!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Susan

This was a short stay on our way to the Madrid airport. We were disappointed that the hotel was not located closer to city center as we have enjoyed Alcala de Henares on previous trips.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in one of the best areas in Madrid. There is so much to do and see in this area alone. Downtown is a half hour walk away from the city centre. Across the street there are several restaurants that serve North American food in case you are craving a taste from home.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable bed leading to a good night's sleep. Efficiently laid out room. Staff very pleasant. We didn't try the breakfast so cannot comment.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
The reception was a corner of the bar counter. Not waht I would expect from a hotel
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Fernando

Liked: Staff & service
The bar and restaurant at the lobby offers great options for food and beverage, good flavor and quality and competitive prices. The main elevator was out of service so there was very inconvenient to use the secondary elevator because to reach it you needed yo go through 7 or so steps, being very difficult if you have luggage. We found a live cockroach in the bathroom.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem that I found was that the air conditioner was not working.
Stayed 4 nights in Apr 2023
Verified review

4/10 Poor

Simely

Liked: Staff & service
Disliked: Property conditions & facilities
I don't think I would go back or recommend this place to many people. The only target audience for this place should be smokers. I had already seen reciews about a cigarette smell in the rooms, however I was hoping this was an isolated incident. Unfortunately, upon my arrival it became pretty evident my room was one of the unlucky cigarette smelling rooms. I did complain with the staff an I was informed they would use an ozone machine to get rid off the smell, but for that I had to leave the room... something not that simple when the hotel does not have a safe and you are traveling with valuables. During my stay I also encountered another guest complaining about the same issue. AC did not seem to work either. The staff on the other hand were polite. It felt like they were trying to work with what they had. The restaurant service was very accommodating and brakfast was simple but covered all the basics.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tryggt och rent
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Luis Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto y muy contento
Stayed 1 night in Apr 2026