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Petit Palace Triball

3.0 star property
Hotel with a 24-hour front desk, steps from Gran Via

Photo gallery for Petit Palace Triball

Interior
Double Room, Terrace
Sports facility
Minibar, in-room safe, desk, blackout curtains
Bicycling

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
The current price is NZ$217
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
C/ Gonzalo Jimenez de Quesada, 2, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Quadruple Room, Gran Via View

Quadruple Room, Gran Via View

Quadruple Room, Gran Via View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Hydromassage showerhead
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

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About the area

Madrid

Petit Palace Triball puts you in the heart of Madrid, steps from Gran Via and within a 10-minute stroll of Puerta del Sol. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include free use of bicycles and laundry facilities. Buffet breakfast is available on weekdays between 7:30 AM and 11:00 AM and on weekends between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3-property class Madrid Centro hotel include Lope de Vega Theatre and Círculo de Bellas Artes.

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Puerta del Sol - 6 min walk - 0.6 km
  • Lope de Vega Theatre - 8 min walk - 0.7 km
  • Plaza Mayor - 10 min walk - 0.8 km
  • Plaza de Cibeles - 11 min walk - 1.0 km

Getting around

  • Gran Via Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 20 min drive

Restaurants

  • ‪El Jardín de Diana - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Boyberry Madrid - ‬1 min walk
  • ‪Wurlitzer Ballroom - ‬2 min walk
  • ‪La Panera Rosa - ‬2 min walk

About this property

Petit Palace Triball

Hotel with a 24-hour front desk, steps from Gran Via
WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Petit Palace Triball.

This 3-star Madrid hotel is smoke free.

  • 61 guestrooms or units
  • 5 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Petit Palace Triball offers 61 air-conditioned accommodations with minibars and laptop-compatible safes. 20-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 33 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 5 to 18 years old)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Palace Italia
Petit Palace Triball Hotel Madrid
Petit Palace Italia Hotel
Petit Palace Italia Hotel Madrid
Petit Palace Italia Madrid
Petit Palace Triball Hotel
Petit Palace Triball Madrid
Petit Palace Triball Hotel
Petit Palace Triball Madrid
Petit Palace Triball Hotel Madrid

Frequently asked questions

What is the cancellation policy at Petit Palace Triball?

Petit Palace Triball offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Petit Palace Triball?

As of 31 Dec 2025, prices found for a 1-night stay for 2 adults at Petit Palace Triball on 11 Jan 2026 start from NZ$216.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Petit Palace Triball family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that Petit Palace Triball is a hit with families.

Does Petit Palace Triball serve breakfast?

Yeah, buffet brekkie is offered weekdays between 7:30 AM and 11:00 AM and weekends between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Petit Palace Triball?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Petit Palace Triball?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Petit Palace Triball?

Furry friends are welcome at Petit Palace Triball, with food and water bowls on offer.

Petit Palace Triball Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1000 reviews
Rating 8 - Good. 274 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Maria Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the room was clean. I gave it 3 stars because the breakfast did not look good :(
Stayed 2 nights in Sep 2025

8/10 Good

Saviz

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is in a great, lively area, and I recommend booking a room with a city view. The room itself was small and in need of renovation, and the hallway looked very old. The biggest disappointment was the breakfast—none of the coffee machines worked, and the options were very basic. That said, we still had a great time overall thanks to the excellent location.
Stayed 3 nights in Aug 2025

6/10 Okay

Kelsey

Disliked: Property conditions & facilities
Can hear everything, paper thin walls.
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Stayed 3 nights in Aug 2025

10/10 Excellent

NINFA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not so many choices for breakfast
Stayed 3 nights in Aug 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, standard room. Nice touch having free toiletries and 2 bottles of water on arrival. Beds were comfortable and quiet considering the location- this was brilliant. A few metres from Gran via and next to a massive primark. Some staff were friendly and approachable and some not so much but I do recommend staying here if you’re a family looking for a central location.
Stayed 3 nights in Aug 2025

6/10 Okay

Yvette, Gurabo

Travelled with family
Liked: Staff & service
The bathroom had a bad odor all days. Some mold on the tiles
Stayed 6 nights in Aug 2025

10/10 Excellent

Ruxandra

Stayed 1 night in Aug 2025

10/10 Excellent

Henry

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great experience.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Aug 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were compact but clean and pleasant. Staff was present and helpful and the location was excellent. Near enough to everything but a quiet nights sleep which isn’t common in the area. AC worked great in the summer heat. We had a room with bunk beds and they were a perfect option for a family of four with two teens trying to save by not getting a second room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Stayed 4 nights in Aug 2025

10/10 Excellent

KARLITA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó este hotel! La ubicación, todo está cerca, camine a todos los lugares turisticos. Los empleados muy amables en especial Laura y Ares. Gracias! Definitivamente volveré a este hotel y lo recomendaré an mis amistades!
Stayed 5 nights in Jul 2025

2/10 Terrible

Juan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AC was not working and shower sink didn't work
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan Gabriel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Perfect location to everything. Very nice hotel. Great view of Gran Via
Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, wonderful breakfast!

Great family hotel room in the center of Madrid.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gonzalo

Stayed 3 nights in Jun 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Perfect location! Excellent room with friendly, helpful staff. Very comfortable and reasonably priced. Would definitely stay here again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Fabio

Liked: Cleanliness, amenities, property conditions & facilities
Nos gustó su ubicación y desayuno
Stayed 2 nights in Jun 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Nimari

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location; just few steps from Gran Via metro station. The hotel is beautiful, super clean and the staff are friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit noise and some mold in the bathroom, other than that perfect place to stay if you want to be in the center of everything, I do not recommend it for those with cars, walking every where is the best feature. I will go again no doubt.
Stayed 3 nights in Jun 2025