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Hotel Arenas

2.0 star property

Photo gallery for Hotel Arenas

Exterior
Standard Double Room, Balcony, Beach View | Bathroom
Standard Double Room, Balcony, Beach View
Front of property
Living area

Reviews

7.6 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Malecón Km 2.3, Mahahual, QROO, 77976
  • Place, Mahahual Beach
    ‪8 min walk‬
  • Place, Mahahual Lighthouse
    ‪4 min drive‬
  • Place, Maya Chan Beach
    ‪10 min drive‬

Room options

View all photos for Standard Double Room, Balcony, Beach View

Standard Double Room, Balcony, Beach View

Standard Double Room, Balcony, Beach View

  • Beach view
  • Sleeps 4
  • 2 Queen Beds

About the area

Mahahual

At Hotel Arenas you'll be within a 10-minute walk of Mahahual Beach and 2.3 km (1.5 mi) from Mahahual Lighthouse. Highlights at this beachfront hotel include a private beach and free self-parking. .This beach hotel offers free WiFi in public areas, concierge services and a garden. Additionally, you'll find a children's swimming pool. .Near this Mahahual hotel, you'll find Costa Maya Port.

What's nearby

  • Mahahual Beach - 8 min walk - 0.7 km
  • Mahahual Lighthouse - 4 min drive - 3.2 km
  • Dolphin Discovery - 8 min drive - 4.9 km
  • Maya Water Park - 9 min drive - 5.3 km
  • Maya Chan Beach - 10 min drive - 5.6 km

Restaurants

  • ‪The Krazy Lobster - ‬18 min walk
  • ‪40 Cañones - ‬12 min walk
  • ‪Nohoch Kay - ‬10 min walk
  • ‪Yaya Beach Club - ‬14 min walk
  • ‪Malecon 21 - ‬10 min walk

About this property

Hotel Arenas

Hotel Arenas offers its guests a private beach and a children's pool. Public spaces have free WiFi. Hotel Arenas also features tour/ticket assistance, a garden, and concierge services. Free self parking is available.

This Mahahual hotel is smoke free.

  • 6 guestrooms or units
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site
Hotel Arenas offers 6 accommodations with air conditioning. Bathrooms include a shower. Housekeeping is offered on request and change of towels can be requested.

Similar properties

Interior
Hotel Museo Matan Ka'an
Mahahual
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 718 reviews
The price is NZ$68
includes taxes & fees
19 Apr - 20 Apr
Hotel Museo Matan Ka'an

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Beach club
  • Children's pool

Family friendly

  • Children's pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a private beach

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 PM
Late check-in subject to availability
Late check-in fee: MXN 300 for check-in between 11:30 AM and 1:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: MXN 300 for check-in between 11:30 AM and 1:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Arenas Hotel
Hotel Arenas Mahahual
Hotel Arenas Hotel Mahahual

Frequently asked questions

What is the cancellation policy at Hotel Arenas?

Hotel Arenas offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Arenas?

Yep, Hotel Arenas has a free self car park.

Are there any beaches close to Hotel Arenas?

Yep, Hotel Arenas is a short 8-minute walk from Mahahual Beach.

Does Hotel Arenas have a pool?

Hotel Arenas has a kids' pool. The pool is open 9:00 AM to 9:00 PM.

Is there a free airport shuttle available at Hotel Arenas?

No, Hotel Arenas does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Arenas?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Arenas?

No, pets are not allowed.

Hotel Arenas Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 2 out of 12 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Daniela

Disliked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Es un Hotel pequeño pero cómodo. La ubicación es en una zona donde es la más tranquila de Mahahual. De tu habitación a la playa cruzas la calle a solo 15 mts están las palapas y camastros del hotel. Tranquilidad total y vistas del mar hermosas. (Solo si no hace viento, protégete y huye de los moscos ) El personal es muy atento. Solo recomendaría a la administración del hotel, dar mantenimiento de pintura a las escaleras que te llevan a las habitaciones
Stayed 5 nights in Jan 2025

10/10 Excellent

Elizabeth

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen descanso
Stayed 2 nights in Dec 2024

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

JORGE ARAMANDO BALTAZAR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 2 nights in Jan 2025

6/10 Okay

Rosa

No había agua
Stayed 1 night in Dec 2024

10/10 Excellent

Martín Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fin de semana en Mahahual

Una estancia maravillosa, atención esmerada de todo el equipo de trabajo del hotel y hacen que tu estadía en este hotel sea algo fabuloso. Todas las instalaciones de playa muy cómodas y funcionales en muy buen estado.
Stayed 1 night in Dec 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me parece un lugar muy tranquilo y muy bien atendido servicial y con muy buenas vistas desde su habitacion
Stayed 4 nights in Nov 2024

8/10 Good

MA CELIA

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
La ubicación es algo bueno porque te ofrece privacidad en la playa pero está alejada del centro del pueblo, aunque se puede ir caminando en la noche. Es necesario que inviertan en el mantenimiento, las toallas y cortinas estaban rotas. El baño no tiene cortina y los lugares para poner toallas ya no existen. El jabón y papel de baño es de muy baja calidad. Las puertas se atoraban. Los camastros y sombras de playa están completamente descuidados. Lo único que lo hace llevadero es la ubicación frente al mar y la atención de su personal.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio por parte de todo el personal fue excelente, todos muy amables y atentos, el hotel tiene buen equilibrio en cuanto a costo y lo que ofrece
Stayed 4 nights in Sep 2024

10/10 Excellent

valentin l

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Erick

Travelled with family
Liked: Cleanliness, property conditions & facilities
No me dejaron usar la alberca al otro dia despues que le agregaron quimicos y tampoco me dejaron hospedarme otro dia. Todo esto mediante los trabajadores del hotel ya que el.encargado nunca estuvo presente para dar la cara.
Stayed 1 night in Aug 2024