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Thames Riviera Hotel, Sure Hotel Collection by Best Western

Property class: 3

Photo gallery for Thames Riviera Hotel, Sure Hotel Collection by Best Western

A dining area with a view of a stone bridge over water.
A hotel lobby with a geometric patterned wall, a reception desk, a seating area, and framed artwork on the walls.
A hotel room with a large bed, two armchairs, a small table, and a view of the city through large windows.
A reception area with a wooden desk, a vase of flowers, a computer, and a seating area with patterned chairs.
A large white building with multiple stories and a prominent tower, situated by a river with a bridge and a small boat dock.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
The current price is NZ$169
includes taxes & fees
18 Oct - 19 Oct

Explore the area

View map
The Bridge, Maidenhead, England, SL6 8DW
  • Place, Thames Path
    ‪1 min walk‬
  • Place, River Thames
    ‪1 min walk‬
  • Place, Maidenhead Railway Bridge (Maidenhead Viaduct)
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a mirror, a chair, a bedside table with a lamp, and a wall-mounted TV.

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

A hotel room with a bed, a desk with drawers, a chair, an air conditioner, a window with curtains, and a framed picture on the wall.

Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two armchairs, a small table, and a view of the city through large windows.

Executive Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

1 Single Bed, Non-Smoking, Cozy Room

  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

Standard King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive King Room-Non-Smoking

A lamp with a green shade and a bird figurine on a bedside table next to a telephone.

Executive King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the area

Maidenhead

At Thames Riviera Hotel, Sure Hotel Collection by Best Western you'll be within steps of River Thames and Thames Path. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, The Blue River Cafe, serves Modern European cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a terrace. Full breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 3-property class Maidenhead hotel include Windsor Castle and LEGOLAND® Windsor.

What's nearby

  • Thames Path - 1 min walk - 0.1 km
  • River Thames - 1 min walk - 0.2 km
  • Maidenhead Railway Bridge (Maidenhead Viaduct) - 8 min walk - 0.7 km
  • York Road - 16 min walk - 1.4 km
  • Braywick Leisure Centre - 6 min drive - 3.3 km

Getting around

  • Taplow Station - 19 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪A Hoppy Place Maidenhead - ‬15 min walk
  • ‪Knead Neapolitan Pizza - ‬15 min walk
  • ‪Presto Italian Street Food - ‬12 min walk
  • ‪The Maiden's Head - ‬13 min walk
  • ‪Bakedd - ‬12 min walk

About this property

Thames Riviera Hotel, Sure Hotel Collection by Best Western

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Thames Riviera Hotel, Sure Hotel Collection by Best Western also features a terrace, room service (during limited hours), and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Maidenhead hotel is smoke free.

  • 52 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Thames Riviera Hotel, Sure Hotel Collection by Best Western offers 52 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include baths or showers and complimentary toiletries. This Maidenhead hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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4.1 out of 5, Very good, 510 reviews
The price is NZ$177
includes taxes & fees
27 Sept - 28 Sept
The Olde Bell, BW Signature Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Blue River Cafe

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.00 per person
  • Self-parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thames Riviera Hotel Maidenhead

Thames Riviera Hotel

Thames Riviera Maidenhead

Thames Riviera

Thames Riviera Hotel

Thames Riviera Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Is parking available at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Yep, Thames Riviera Hotel, Sure Hotel Collection by Best Western has a self car park for GBP 10 per night. A self car park is also available, for a fee. Onsite parking is limited.

How much does it cost to stay at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

As of 20 Sept 2026, prices found for a 1-night stay for 2 adults at Thames Riviera Hotel, Sure Hotel Collection by Best Western on 18 Oct 2026 start from NZ$169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Thames Riviera Hotel, Sure Hotel Collection by Best Western serve breakfast?

You bet, full breakfast is on offer on weekdays from 7:00 AM to 9:30 AM and weekends between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

No, Thames Riviera Hotel, Sure Hotel Collection by Best Western does not offer an airport shuttle service.

Is there a bar or restaurant at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Yep, they've got a lounge bar and an onsite restaurant that serves Modern European cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

No, only service animals are allowed.

Thames Riviera Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 161 out of 655 reviews
Rating 8 - Good. 252 out of 655 reviews
Rating 6 - Okay. 142 out of 655 reviews
Rating 4 - Poor. 66 out of 655 reviews
Rating 2 - Terrible. 34 out of 655 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff brilliant đź‘Ź
Stayed 1 night in May 2026
Verified review

6/10 Okay

Rickardo

Liked: Staff & service, amenities, property conditions & facilities
It's a good low cost option near the river. The staff were friendly and the bed was comfortable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great property, clean and comfortable. The staff were lovely and very helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleam room great location food was a 7 of 10 but the ambiance was great, shower was fantastic bed very comfortable easy access to town center.
Stayed 1 night in May 2026
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet with lovely view over the river
Stayed 1 night in May 2026
Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food excellent and rooms comfortable
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Karen

Liked: Cleanliness
Disliked: Property conditions & facilities
Didn't like all the stairs up to the room but view over the river was lovely and the chicken burger was delicious
Stayed 1 night in May 2026
Verified review

8/10 Good

Jeremy ,Glenys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and very attentive breakfast was very good.staff in restaurant was very friendly. Room was very clean and pleasant all around good service and good value.x
Stayed 1 night in May 2026
Verified review

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit since February, staff are superb, can’t do enough for you. Perfect base to visit Windsor from, will definitely return again.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

bhadresh

Liked: Cleanliness, staff & service
For the price, good value for money. Room was average, could do with updating. We were lucky to have a spacious room with river view
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

alan

Liked: Cleanliness, staff & service, amenities
Good parking spaces, very easy check in,good rooms and very polite staff đź‘Ť
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant night, room was very clean and bed was comfortable. Parking was OK but note there is a ÂŁ6.00 charge. Breakfast was fresh and tasty. Would stay again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Ruth

Liked: Staff & service
The hotel is in a perfect location, unfortunately the building is in need of renovation, the rooms in the annex are ok but need proper cleaning. Food in restaurant was disappointing and not value for money. We will return for another overnight stay but room only.
Stayed 1 night in May 2026
Verified review

8/10 Good

JeanNoël

Liked: Cleanliness, staff & service, amenities
Friendly approachable staff, room was tidy, tbf overall external appearance needs a touch up, but the service and room were nice, tidy, and no issues.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Graham

Disliked: Staff & service, amenities, property conditions & facilities
Slow reception staff and check in, room OK, broken air conditioning. Kitchen extracter fan was very noisy outside Room 101 and impossible to remain open due to strong breakfast grease smell in the morning. Looked like a nice place but say will not stay again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Philip

Absolutely fit for our purpose. One mistake in the restaurant was quickly corrected. Staff were excellent and the manager friendly and accommodating.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was small because of the price, but it smell of cigarette smoke and sewage.but the bathroom was clean and all standard toiletries were supplied.The ÂŁ10 a night charge was ridiculously
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking easy and secure. Room very clean and comfortable. Excellent bar and riverside restaurant. Staff were amazingly helpful especially Shreya, Paul and Mo who went above and beyond. Definitely hope to come back.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Robert

Liked: Cleanliness, staff & service
I stayed in a cheap room, not very nice, but the staff are great,restaurant food is really good.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the larger corner window room on the first floor, with canal views. Bef was small for a "King" -- international queen size in reality. Breakfast was good, though not as good as many of our other UK stays. Parking was easy, and the walk along the canal was nice. Dinner at the hotel wss good. Room could be noisy in warmer weather, as the terrace and patio of the restaurant are directly outside of the room. But weather was cold enough that nobody was outside during our stay, so quiet overnight.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only problem was the bathroom fan, ventilation didn't work
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
We had a meal in the restaurant one evening and it was good. The staff were very pleasant. The room was spacious and clean modern en suite. Only downside was the bathroom extractor wasn’t working and it looked like some maintenance was ongoing because we could see up into the void above and our headboard could have done with a deep clean. Saying that, my daughter’s room was great. The hotel is in a fantastic location on the river, with a circular walk which crosses over a little footbridge and all within 15-20 minutes drive from Windsor.
View across the Thames to the hotel
Rooms have a small balcony
View from the balcony
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Lucy

Liked: Cleanliness, staff & service, amenities
Room 203 has damp on the wall and smells of damp. Outside the windows are the hotel air conditioning units so the room has constant noise. The walls are also very thin so you can easily hear other guests. The room is a good size though. The mattress needs to be replaced and a tv remote provide. The room was clean. The staff are friendly and the breakfast was very good. The view from the restaurant was stunning.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Great stay.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Jo

Liked: Cleanliness, staff & service
Staff were so lovely . hotel is “a bit OLD and decor tired but It was clean
Stayed 1 night in Nov 2025