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New Level Hotel โ€“ ูู†ุฏู‚ ู†ูŠูˆู„ูŠููŠู„

1.0 star property

Photo gallery for New Level Hotel โ€“ ูู†ุฏู‚ ู†ูŠูˆู„ูŠููŠู„

Basic Double or Twin Room, City View
Reception
Exterior
Reception
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Ar Rawdah, Makkah 24236, Makkah, Makkah, 24236
  • Place, Sheikh Abdul Aziz Ibn Baz Mosque
    โ€ช10 min walkโ€ฌ
  • Place, Faqih Mosque
    โ€ช2 min driveโ€ฌ
  • Place, Al Jamarat
    โ€ช3 min driveโ€ฌ

Room options

View all photos for Basic Double or Twin Room, City View

Basic Double or Twin Room, City View

Basic Double or Twin Room, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Queen Bed

View all photos for Basic Triple Room, City View

Basic Triple Room, City View

Basic Triple Room, City View

  • City view
  • 16 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Basic Quadruple Room

Basic Quadruple Room

Basic Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room

Family Room

Family Room

  • 20 sq m
  • Sleeps 5
  • 5 Single Beds

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Exterior

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About the area

Makkah

At New Level Hotel โ€“ ูู†ุฏู‚ ู†ูŠูˆู„ูŠููŠู„ you'll be 3.5 km (2.2 mi) from Great Mosque of Makkah and 3.9 km (2.4 mi) from Kaaba. Highlights at this hotel include a restaurant. .This hotel has free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe, multilingual staff and luggage storage. There's also the convenience of free parking nearby. .Near this Ar Rawdah hotel, you'll find The Clock Towers.

What's nearby

  • Sheikh Abdul Aziz Ibn Baz Mosque - 10 min walk - 0.9 km
  • Faqih Mosque - 2 min drive - 2.2 km
  • Great Mosque of Makkah - 3 min drive - 4.0 km
  • Al Jamarat - 3 min drive - 3.6 km
  • Kaaba - 4 min drive - 4.3 km

Getting around

  • Makkah Station - 19 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 77 min drive

Restaurants

  • โ€ชุญู„ูˆูŠุงุช ู†ุนู…ุฉ - โ€ฌ3 min drive
  • โ€ชM Hotel Al Dana Makkah By Millennium - โ€ฌ7 min walk
  • โ€ชAlBaik | ุงู„ุจูŠูƒ - โ€ฌ2 min drive
  • โ€ชRestoran Bukhori Spesial Nasi Arab Shisha - โ€ฌ3 min drive
  • โ€ชkanaat turkish restourant - โ€ฌ16 min walk

About this property

New Level Hotel โ€“ ูู†ุฏู‚ ู†ูŠูˆู„ูŠููŠู„

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. New Level Hotel โ€“ ูู†ุฏู‚ ู†ูŠูˆู„ูŠููŠู„ also features multilingual staff and concierge services.

Smoking is allowed in designated areas at this Makkah hotel.

  • 70 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Smoking in designated areas
  • Locker space
  • Coffee shop
  • Dining venue
New Level Hotel โ€“ ูู†ุฏู‚ ู†ูŠูˆู„ูŠููŠู„ offers 70 accommodations with a safe and complimentary bathrobes. This accommodation offers separate dining areas. Satellite televisions are provided.

Bathrooms include a separate bath and shower, slippers and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

Property Registration Number 10007337

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Evaros Hotel
Eva Rose Hotel
NEW LEVEL HOTEL
New Level Alshisha Makkah
New Level Hotel - Alshisha Hotel
New Level Hotel - Alshisha Makkah
New Level Hotel - Alshisha Hotel Makkah

Frequently asked questions

Is there a free airport shuttle available at New Level Hotel โ€“ ูู†ุฏู‚ ู†ูŠูˆู„ูŠููŠู„?

No, New Level Hotel โ€“ ูู†ุฏู‚ ู†ูŠูˆู„ูŠููŠู„ does not offer an airport shuttle service.

Is there a bar or restaurant at New Level Hotel โ€“ ูู†ุฏู‚ ู†ูŠูˆู„ูŠููŠู„?

Yep, you can grab a meal at New Level Hotel โ€“ ูู†ุฏู‚ ู†ูŠูˆู„ูŠููŠู„'s onsite restaurant.

What time are check-in & check-out at New Level Hotel โ€“ ูู†ุฏู‚ ู†ูŠูˆู„ูŠููŠู„?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at New Level Hotel โ€“ ูู†ุฏู‚ ู†ูŠูˆู„ูŠููŠู„?

No, pets are not allowed.

New Level Hotel โ€“ ูู†ุฏู‚ ู†ูŠูˆู„ูŠููŠู„ Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 23 reviews
Rating 8 - Good. 6 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 4 out of 23 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Liyakhat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value and Service for Umrah Travelers

We had a great experience staying at New Level Hotel - Alshisha. The staff and front desk were extremely helpful throughout our stay โ€” always friendly and responsive. While the hotel doesnโ€™t seem to offer daily room service by default, the team was quick to act whenever we requested room cleaning, fresh sheets, or trash removal. Every request was met without hesitation, which we really appreciated. The hotel also provides a shuttle service to the Jamarat station, which made commuting easier โ€” though it's also within walking distance if you prefer. There are plenty of food options nearby, so meals were never an issue. Even though it's farther from Masjid Al Haram, the comfort, cleanliness, and helpful staff made this a pleasant and stress-free place to stay during our Umrah. I highly recommend it for anyone looking for a more affordable yet accommodating option in Makkah.
Stayed 7 nights in Mar 2025

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly house keeping
Stayed 9 nights in Mar 2025

10/10 Excellent

mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Mar 2025

10/10 Excellent

Elyas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

2/10 Terrible

Fahmy

Disliked: Amenities
The hotel its fake, Iโ€™m trying call the customer service, please i need to refund the money? I was 2 days in the street Appreciate it, Thanks
Stayed 2 nights in Mar 2025

6/10 Okay

Ali, North Liberty

Disliked: Staff & service
Close to transportation, restaurant, and shopping markets
Stayed 2 nights in Feb 2025

4/10 Poor

Mahad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2025

8/10 Good

Rahmeen

Stayed 4 nights in Mar 2025

2/10 Terrible

Md riaz

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Poor service

Not happy about this service. I was working for four three to receive my room. Washroom is very poor. What about the picture I saw in the online I didnโ€™t found that washroom. You should give me money back.
Stayed 2 nights in Mar 2025

2/10 Terrible

Md Riaz

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

The service was a poor

The service was a poor Wi-Fi was not working at all. That is the biggest problem Wi-Fi. The money wise I donโ€™t think so the desire for that amount of money.
Stayed 1 night in Mar 2025

2/10 Terrible

Ahmaddame

Stayed 4 nights in Mar 2025

10/10 Excellent

Woliy, Lakeville

Stayed 8 nights in Feb 2025

6/10 Okay

Fatma

Stayed 3 nights in Jan 2025

10/10 Excellent

Tarmia

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Abdullahi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
โค๏ธโค๏ธ
Stayed 11 nights in Jan 2025

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
No complaint
Stayed 1 night in Nov 2024

10/10 Excellent

Fares

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

RABIA

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

TeลŸekkรผrler

Gayet iyi bir otel temiz ve konforlu รงalฤฑลŸanlar da iyi ilgileniyor sadece temizlik yapmalarฤฑ iรงin devamlฤฑ bilgi vermek lazฤฑm hemen temizliyorlar yoksa kendileri pek girmiyorlar oda mรผsait olmadฤฑฤŸฤฑnฤฑ dรผลŸรผnรผyorlar belki teลŸekkรผrler arkadaลŸlar hepinize.
Stayed 8 nights in Feb 2025

8/10 Good

Najat

Stayed 5 nights in Jan 2025

8/10 Good

Akram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Akram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024