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Retaj Alhayat

Property class: 1

Photo gallery for Retaj Alhayat

A modern hotel lobby with a reception desk, a geometric ceiling design, and a long corridor with seating areas.
A hotel room with a large bed, a wooden chair, a small table, and a nightstand with a phone.
A compact kitchen with a wooden door, a small refrigerator, and a countertop with a kettle and a white appliance.
A modern hotel with a prominent glass facade and a red and beige color scheme.
A table with various glass containers and a potted plant.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • 24/7 front desk

Explore the area

View map
Majed Prince Road, Makkah, Makkah Province, 24238
  • Place, Al Malaa Cemetery
    ‪20 min walk‬
  • Place, Masjid Al-Jinn
    ‪20 min walk‬
  • Place, Kaaba
    ‪4 min drive‬

Room options

View all photos for Double Room

A compact kitchen with a wooden door, a small refrigerator, and a countertop with a kettle and a white appliance.

Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A compact kitchen with a wooden door, a small refrigerator, and a countertop with a kettle and a white appliance.

Triple Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A bathroom with a white sink, a mirror, and a telephone.

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A bathroom with a white sink, a mirror, and a telephone.

Single Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Makkah

Retaj Alhayat puts you in the centre of Makkah, 2.7 km (1.7 mi) from Great Mosque of Makkah and 3.2 km (2 mi) from Kaaba. Highlights at this hotel include a restaurant, free valet parking and a free area shuttle. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a coffee shop/cafe, luggage storage and a front desk safe. There's also the convenience of an area shuttle. .With a stay at this Al Khansa hotel, you'll be 3.6 km (2.2 mi) from The Clock Towers.

What's nearby

  • Al Malaa Cemetery - 20 min walk - 1.7 km
  • Masjid Al-Jinn - 20 min walk - 1.7 km
  • Great Mosque of Makkah - 4 min drive - 4.0 km
  • Kaaba - 4 min drive - 4.0 km
  • The Clock Towers - 5 min drive - 4.4 km

Getting around

  • Makkah Station - 19 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 72 min drive

Restaurants

  • ‪Al Baik | البيك - ‬4 min drive
  • ‪M Hotel Al Dana Makkah By Millennium - ‬3 min drive
  • ‪hommosani | الحمصاني - ‬5 min drive
  • ‪كفتريا حماده - ‬15 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Retaj Alhayat

There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. A free area shuttle within 1800 metres is available. Retaj Alhayat also features concierge services, a front desk safe, and a lift. Free self parking and valet parking are available.

This Makkah hotel is smoke free.

  • 370 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Locker space
  • Coffee shop
  • Dining venue
Retaj Alhayat offers 370 accommodations with free toiletries. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. This Makkah hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free area shuttle up to 1,800 metres
  • Free covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free area shuttle
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Front entrance ramp
  • Handrails in hallways (99 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Retaj Alhayat

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AED 198 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: AED 100 (from 1 to 10 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and cash.

Property Registration Number 10002213

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pets and service animals are not allowed on site.

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Retaj Alhayat Hotel
Retaj Alhayat Makkah
Retaj Alhayat Hotel Makkah

Frequently asked questions

Is parking available at Retaj Alhayat?

Yep, Retaj Alhayat has a free self car park and free valet parking.

Is there a free airport shuttle available at Retaj Alhayat?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Retaj Alhayat?

Yep, you can grab a meal at Retaj Alhayat's onsite restaurant.

What time are check-in & check-out at Retaj Alhayat?

Check-in begins at 4:00 PM. Check-out time is 12:30 PM.

Are pets allowed at Retaj Alhayat?

No, pets and service animals are not allowed.

Retaj Alhayat Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 19 reviews
Rating 8 - Good. 1 out of 19 reviews
Rating 6 - Okay. 6 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 4 out of 19 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Abdullahi

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

farogh

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was excellent
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Shahbaz

Disliked: Cleanliness, staff & service, property conditions & facilities
Clean ness
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

MAMADOU BOYE

Liked: Cleanliness, staff & service, amenities
It was excellent...!
Stayed 11 nights in Dec 2025
Verified review

6/10 Okay

ALI

Liked: Property conditions & facilities
Disliked: Amenities
Not bad I rate it as two star hotel water kettle available refrigerator, refrigerator, hand towels the bed wire clean. The air condition was very good.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Abdoulaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful, the only thing missing is no microwave in the room, I Will came back Insha Allah
Stayed 6 nights in Feb 2025
Verified review

6/10 Okay

Momota

The property itself nice for the price but bit far
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Shahbaz

Disliked: Cleanliness, staff & service, property conditions & facilities
No Clean
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Khaled Mohamedwagdy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well I would love to share my experience and I know it will be a weird one . What happened is when I went there I found out that the hotel is closed and under construction so I was so disappointed , then I was able to get hold off the manager and he apologized for me and transferred me to a different hotel the other hotel name was alosol almasiah الاصول الماسيه a very nice hotel and so close to the haram .not sure whose mistake was ? Expedia or the hotel .so the 5 starts rating is not for Retaj Alhayat it is for the other one and the manager
Stayed 5 nights in Aug 2025
Verified review

6/10 Okay

Iqbal

Liked: Staff & service, property conditions & facilities
The hotel we booked was not the one we ended up in, it is a sister hotel of the one we booked, my group and I were told just as we landed in the airport that the hotel we booked (Retaj Al Hayat) had closed down for unforeseen circumstances (I don't believe this).I didn't realise this till we arrived at the premises and realised the hotel was shut! Luckily there was a random guy around the area who told us to call a number, I didn't have any mobile data so when I eventually did i had recieved messages on Expedia from the hotel managersaying that we needed to go to their other hotel which was in another loaction, this was not great after a long flight! The staff were good and helped when they could, English was not their first language and this is something they need to work on, overall we managed to communicate through Google translate etc The hotel is located on a huge hill which I would not recommend for any elderly or children, they do have a buggy service/ golf cart which is available 24/7 to take you down the hill and up the hill when required, you have to call them on a mobile phone for the to send it down, the traffic at the drop of point is horrendous and usually you end up stuck their for 10-15 minutes etc. It says the walk from the hotel is 10-15 minutes to the mosque ..this is not true it is at least 25 minutes before you enter the Haram at least on the outskirts .. I would use Uber to order taxis as they all charge you double and Uber worked great for us.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

METİN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gayet temiz ve güzel di odalar Yardımcılar kibar ve Güleryüz lü idi
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

jalal

Liked: Cleanliness, amenities, property conditions & facilities
Todo perfecto . Trato excelente 👌
Stayed 6 nights in Jan 2026
Verified review

2/10 Terrible

Sadhana

Disliked: Cleanliness, amenities, property conditions & facilities
Alles was kapot wc ging lekken en stinken
Stayed 6 nights in Dec 2025
Verified review

2/10 Terrible

ahmad

Die Unterkunft war geschlossen. Ich wurde abgezogen. Ich möchte sofort mein Geld zurück haben
Stayed 5 nights in Aug 2025
Verified review

6/10 Okay

Aboubakr

Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Mohammad Suha

Stayed 15 nights in Sep 2025
Verified review

2/10 Terrible

Abu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Chattah

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025