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Rotana Jabal Omar

Property class: 5 and above

Photo gallery for Rotana Jabal Omar

A modern hotel lobby with a central seating area, multiple tables, and a patterned carpet.
A modern hotel lobby with a central reception desk, multiple seating areas, and a decorative staircase.
A modern hotel room with a sectional sofa, a dining area, a view of the city, and a patterned rug.
Room
A hotel room with a large bed, a television, a desk with a lamp, a chair, and a view of the city.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is NZ$356
includes taxes & fees
18 Nov - 19 Nov

Explore the area

View map
Jarham Northern 119, Jarham District, PO Box Number.24231, Makkah
  • Place, Souk Al-Khalil
    ‪1 min walk‬
  • Place, Great Mosque of Makkah
    ‪9 min walk‬
  • Place, The Clock Towers
    ‪11 min walk‬

Room options

View all photos for Room, 1 King Bed (Guest Room)

Room

Room, 1 King Bed (Guest Room)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Guest Room)

A hotel room with two beds, a TV, a desk with a mirror, and a large window with a city view.

Room, 2 Single Beds (Guest Room)

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, City View

A hotel room with a bed, a bedside table with a lamp, a window with curtains, and a decorative wall piece.

Executive Suite, City View

  • 78 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite (Partial Haram View )

A modern hotel room with a minimalist design, featuring a coffee station with a coffee machine, cups, and a tray, and a large mirror reflecting the room's interior.

Executive Suite (Partial Haram View )

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Partial Haram View )

A modern hotel room with a minimalist design, featuring a coffee station with a coffee machine, cups, and a tray, and a large mirror reflecting the room's interior.

Room, 1 King Bed (Partial Haram View )

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (with Club Lounge Access)

A hotel room with a large bed, a sofa, a desk, and a TV.

Executive Room, 1 King Bed (with Club Lounge Access)

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

A hotel room with a large bed, a television, a desk with a lamp, a chair, and a view of the city.

Presidential Suite

  • Sleeps 6
  • 2 King Beds

View all photos for Royal Suite

A modern bathroom with a large mirror, two sinks, a shower area, and decorative wall patterns.

Royal Suite

  • Sleeps 8
  • 3 King Beds

View all photos for Room, 2 Single Beds (Partial Haram View )

A hotel room with two beds, a TV, a lamp, a view of a mosque, and a decorative wall piece.

Room, 2 Single Beds (Partial Haram View )

  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

A hotel room with two beds, a TV, a desk with a mirror, and a large window with a city view.

Family Room

  • Sleeps 6
  • 1 King Bed and 2 Single Beds

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  • Free Wi-Fi
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About the area

Makkah

A luxury stay in the heart of Makkah awaits you at Rotana Jabal Omar. Within a 20-minute stroll, you'll find popular places like Great Mosque of Makkah and Kaaba. Highlights at this hotel include 3 restaurants, 2 coffee shops/cafes and a 24-hour gym. .This hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a 24-hour business centre, coffee/tea in a common area and laundry facilities. Continental breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Within a 20-minute walk of this 5-property class Makkah City Center hotel, attractions include King Fahad Gate and The Clock Towers.

What's nearby

  • Souk Al-Khalil - 1 min walk - 0.0 km
  • Great Mosque of Makkah - 9 min walk - 0.7 km
  • King Fahad Gate - 9 min walk - 0.7 km
  • The Clock Towers - 11 min walk - 0.9 km
  • Kaaba - 13 min walk - 1.0 km

Getting around

  • Makkah Station - 14 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 74 min drive

Restaurants

  • ‪Zamzam Cafe | زمزم كافيه - ‬14 min walk
  • ‪RATIO Speciality Coffee - ‬14 min walk
  • ‪AlTayebat restaurant interContinental | مطعم الطيبات انتركونتيننتال - ‬13 min walk
  • ‪SALT - ‬15 min walk
  • ‪Mado - ‬14 min walk

About this property

Rotana Jabal Omar

Rotana Jabal Omar offers its guests a 24-hour fitness centre and in-room fitness. There are 3 restaurants and 2 coffee shops/cafes on site. A 24-hour business centre and 3 meeting rooms are available.

Public spaces have free WiFi. The luxury Rotana Jabal Omar also features coffee/tea in common area, concierge services, and laundry facilities. Parking is available for a fee.

  • 655 guestrooms or units
  • 19 levels
  • 3 buildings
  • 3 dining venues
  • 2 coffee shops
  • Conference rooms
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • Locker space
Rotana Jabal Omar offers 655 air-conditioned accommodations with minibars and espresso makers. Beds feature down duvets. A pillow menu is available. 42-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Makkah hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Makkah City Center
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
4.7 out of 5, Exceptional, 764 reviews
The price is NZ$402
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (SAR 175 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: SAR 110 for adults and SAR 55 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Area rugs in room
  • Bathroom emergency pull cord
  • Lift (114 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 19 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Elliptical machine
  • Free weights
  • Iron/ironing board
  • Phone
  • Safe
  • Stationary bicycle
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rotana Jabal Omar

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 150 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately SAR 110 for adults and from SAR 55 for children
  • Valet parking fee: SAR 175 per day (in/out privileges)
  • Rollaway bed fee: SAR 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 10011279

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Rotana Jabal Omar.

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is parking available at Rotana Jabal Omar?

Yep, Rotana Jabal Omar has valet parking with in/out privileges for SAR 175 per day.

How much does it cost to stay at Rotana Jabal Omar?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Rotana Jabal Omar on 18 Nov 2026 start from NZ$356, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Rotana Jabal Omar a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Rotana Jabal Omar.

Is Rotana Jabal Omar family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Rotana Jabal Omar is a hit with families.

Does Rotana Jabal Omar serve breakfast?

Yeah, continental breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Rotana Jabal Omar?

No, Rotana Jabal Omar does not offer an airport shuttle service.

Is there a bar or restaurant at Rotana Jabal Omar?

Yep, Rotana Jabal Omar has 3 restaurants.

What time are check-in & check-out at Rotana Jabal Omar?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Rotana Jabal Omar?

No, pets and service animals are not allowed.

Rotana Jabal Omar Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 19 out of 24 reviews
Rating 8 - Good. 3 out of 24 reviews
Rating 6 - Okay. 0 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, venue for excellent price!!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. At a walking distance from the haram. I booked dinner too - the variety of food is huge and quality of food is great. Staff at the hotel is friendly and respectful. They even upgraded our room when came to know that it was our first ever visit to Saudi Arabia and the first ever Umrah.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and attentive staff.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were supportive and happy to help The rooms were spacious and clean The reception staff are outstanding
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It’s New hotel and very nice room the staff was amazing and very friendly and helpful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Had a great experience with the hotel staff and specially the front desk manager “Omar” was exceptionally delightful along with the other staff. I would definitely come back here again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Exllent
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Upon arrival, we were informed that our reservation was not recorded on their system despite presenting physical evidence. I was in state of Ihram and remained composed to proceed with our Umrah. Upon arrival approximately four hours later, no confirmation of our reservation was received. We contacted Expedia who subsequently sent an email to the manager. We finally arrived at our room around 5:30 pm. Awful experience which ruined it for entire stay at the hotel. Will never be staying here that’s for sure!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Had a wonderful experience here. We had a slightly delayed check in but were met at reception by a lovely lady who offered us special coffee and dates while we waited. The issue was that they couldnt find our booking on hotels.com To make up for the delay they allowed us late check out on the day we left. Our room was clean and spacious. King size bedroom. The bathroom was clean. The toilet area was separate to the shower area. Only downside was that there wasnt much lighting in the toilet area. The breakfast was lovely with lots of variety. We really enjoyed the breakfast. All the staff members we met were polite and courteous and always offered a warm welcome with a smile. Reception seating area was huge. Location was very good. Only drawback was that we had to cross the road and walk over to a lift to go down to the ground floor to enter thr haram area. The lift tended to be quite busy. Apart from that the haram area led us straight to gate 79. So it was a good location once u got used to the route. I have so far stayed at The Hilton, the Marriott, Violet, swissotel and now Rotana. Before i would have said that the Marriott was the best one but the route to the haram from there when on foot was a bit challenging in th heat. For now i would say its swissotel primarily for its location and Rotana is the best so far for the customer service. I hope these guys keep it up though.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Stayed 1 night in Feb 2026