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Hatten Hotel Melaka

5.0 star property

Photo gallery for Hatten Hotel Melaka

Outdoor pool, pool loungers
Premier Junior Suite
Couples treatment room(s), body treatments, aromatherapy, body scrubs
Lunch and dinner served
Rooftop bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$78
includes taxes & fees
31 Mar - 1 Apr

Explore the area

View map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Place, Hatten Square
    ‪1 min walk‬
  • Place, Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • Place, Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪12 min drive‬

Room options

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • Sleeps 2

View all photos for Junior Suite

Junior Suite

Junior Suite

8.6 out of 10
Excellent
(44 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

7.6 out of 10
Good
(20 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Junior Suite

Premier Junior Suite

Premier Junior Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

7.8 out of 10
Good
(41 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

  • Sleeps 2

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

  • Sleeps 2

View all photos for Elite E-Sports Room

Minibar, in-room safe, desk, iron/ironing board

Elite E-Sports Room

  • Sleeps 5

View all photos for Studio Suite Twin

Minibar, in-room safe, desk, iron/ironing board

Studio Suite Twin

  • Sleeps 2

About the area

Malacca City

Hatten Hotel Melaka puts you in the heart of Malacca City, connected to a shopping centre and within steps of Hatten Square and Mahkota Medical Center. Highlights at this luxury hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and body scrubs along with aromatherapy and mani/pedis. The café, Chatterz, is open for lunch and dinner. Alto Sky Lounge is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the gym, sauna, kids' swimming pool and pool loungers. 15371 square feet (1428 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a short walk of this 5-property class Malacca City hotel include Dataran Pahlawan Melaka Megamall and Mahkota Parade Shopping Mall.

What's nearby

  • Hatten Square - 1 min walk - 0.0 km
  • Dataran Pahlawan Melaka Megamall - 1 min walk - 0.1 km
  • Mahkota Parade Shopping Mall - 2 min walk - 0.2 km
  • Mahkota Medical Center - 3 min walk - 0.3 km
  • A Famosa - 5 min walk - 0.5 km

Getting around

  • Malacca Intl. Airport (MKZ) - 20 min drive

Restaurants

  • ‪Chatterz - ‬2 min walk
  • Lobby @ Hatten Hotel
  • ‪Sebungkus - ‬1 min walk
  • ‪Cheng Ho Restaurant - ‬2 min walk
  • ‪Hatten Hotel Ballroom - ‬1 min walk

About this property

Hatten Hotel Melaka

Hatten Hotel Melaka offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 15371 square feet (1428 square metres) and includes conference space. A children's pool, a fitness centre, and multilingual staff are also featured at the luxury Hatten Hotel Melaka. Parking is available for a fee.

This 5-star Malacca City hotel is smoke free.

  • 1 building
  • 704 guestrooms or units
  • 22 levels
  • Conference rooms
  • 15371 sq ft of conference space
  • 1428 sq. m of conference space
  • Built in 2012
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alto Sky Lounge
  • Chatterz

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,371 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 22 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hatten Hotel Melaka

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 50 for adults and from MYR 25 for children
  • Self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost and GrabPay
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, mobile payments, Touch 'n Go eWallet, Boost and GrabPay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Frequently asked questions

What is the cancellation policy at Hatten Hotel Melaka?

Hatten Hotel Melaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hatten Hotel Melaka?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Hatten Hotel Melaka on 31 Mar 2026 start from NZ$78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hatten Hotel Melaka?

Yep, Hatten Hotel Melaka has a self car park for MYR 5 per day. A self car park is also available, for a fee.

Are there any beaches close to Hatten Hotel Melaka?

The closest beach to Hatten Hotel Melaka is Klebang Beach (7.7 km).

Is there a spa on site at Hatten Hotel Melaka?

Yep, there is an onsite spa at Hatten Hotel Melaka. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Hatten Hotel Melaka have a pool?

Hatten Hotel Melaka has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hatten Hotel Melaka a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hatten Hotel Melaka.

Is Hatten Hotel Melaka family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hatten Hotel Melaka is a hit with families.

Does Hatten Hotel Melaka serve breakfast?

Yeah, buffet breakfast is offered daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Hatten Hotel Melaka?

No, Hatten Hotel Melaka does not offer an airport shuttle service.

Is there a bar or restaurant at Hatten Hotel Melaka?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hatten Hotel Melaka?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hatten Hotel Melaka?

No, pets and service animals are not allowed.

Hatten Hotel Melaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 389 out of 1006 reviews
Rating 8 - Good. 328 out of 1006 reviews
Rating 6 - Okay. 164 out of 1006 reviews
Rating 4 - Poor. 77 out of 1006 reviews
Rating 2 - Terrible. 48 out of 1006 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Angeline

Stayed 3 nights in Dec 2025

2/10 Terrible

Uma Mageswary

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The day I arrived the counter service was very slow long register first and take the card only at 3pm waste my time queuing twice. Carparks everyday need to be validated before leaving the hotel this is not necessary. The toilet flush was working, and the phone cable was broken. The toilet is not clean and has a very bad odor. Second day didn't make up the room despite calling the house keeping. Paid for the breakfast on the very first at the counter but they didn't update the list every morning they asked the same question. This is my second time but didn't expect such service. Will not book this hotel again.
Stayed 3 nights in Dec 2025

4/10 Poor

Siaw Meng

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room is good although some mould in shower cubical. Headboard has stains. Breakfast quality was much lower than expected. Variety was also limited.
Stayed 1 night in Dec 2025

10/10 Excellent

Sahar Ismail

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
had great stay. staff friendly and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Jarvis Jing Wei

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Hatten Hotel Melaka. The rooms were clean and comfortable, and the bathroom was absolutely spotless, which we really appreciated. Special shoutout to Azman from the concierge team — he proactively approached us when he saw we were carrying a lot of items and kindly offered to help bring everything up to our rooms. That level of attentiveness and care truly stood out and made us feel very well taken care of. The service from all staff was excellent throughout our stay — friendly, professional, and helpful. The location is also a big plus, with three shopping malls within walking distance and very convenient access to the bus pickup point, making it easy to get around Melaka. Overall, a very pleasant and comfortable stay. Highly recommended for anyone visiting Melaka, especially if you value good service and a convenient location.
Stayed 3 nights in Aug 2025

8/10 Good

Cliff

Liked: Cleanliness, staff & service, room comfort
Clean but the furnitures are dated.
Stayed 2 nights in Sep 2025

6/10 Okay

June

Liked: Cleanliness
The breakfast was NOT FREE! We paid 20 Ringie for each of us each day -- total 200 for 2 people for 5 days. The air conditioner was not removing the humidity and caused the room to have a musty odor. The room was serviced twice in five days because we were getting ready for bed (about 7:00 to 8:00 PM) when they wanted to service the room. We told them not to bother. Very disappointed!
Stayed 5 nights in Dec 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, clean comfortable room and convenience location to historical sites.
Stayed 2 nights in Dec 2025

8/10 Good

Mohamed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to share feedback from our recent stay, with the intention of helping improve the overall guest experience.We booked five rooms and checked in early, as some family members were arriving a day later. During booking and check-in, we requested for the rooms to be on the same level and preferably close to one another. We understand this is subject to availability, and we were pleased that on Sunday, this arrangement was initially confirmed. During check-in, the staff assisting us informed us that one room was not ready and asked us to return in 30 minutes. When we came back, we were told that the room had already been taken up, and we were reassigned to a different room on another level. Although the team who attended to us later was apologetic, this was frustrating given the earlier assurance provided. I raised this matter to Mr Helmy. Unfortunately, his response came across as nonchalant and not customer-focused. He did not attempt to meaningfully address our concerns or show empathy. I am unsure if he is a manager or team lead, but his handling of the situation left a poor impression. The following day, we decided to try the gaming option offered by the hotel. My wife waited for more than 20 minutes, only to be informed that it was already full. This information could have been communicated earlier to avoid unnecessary waiting. I would also like to highlight an area for improvement during check-in and check-out. Queue management was disorganised, with guests crow
Stayed 2 nights in Dec 2025

2/10 Terrible

Sambhav

Disliked: Cleanliness, staff & service
THIS IS A SELF PROCLAIMED 5 STAR HOTEL, and at BEST A 3 STAR EXPERIENCE. Would suggest going to Marriott Courtyard or Doubletree Hilton instead. Rooms and lobbies are old fashioned and a little dirty tbh. I checked in to my room at around 8pm and it was such a below average experience. There was no hair dryer in the room and the refreshments kit was minimal. My safety deposit box was locked and I called the management at least 5 times to fix it. They promised to get it fixed only to make me wait over an hour till 12.30am and no response even then. I had to wake up for a polo game at 5.30am but THEY JUST DID NOT CARE.. Finally the box is STILL NOT FIXED AND idk where to keep my expensive belongings!!!!
Stayed 2 nights in Dec 2025

8/10 Good

Yewmun, Vermillion

Liked: Cleanliness, amenities, property conditions & facilities
The room is very spacious. Even with the windows closed, I could hear kids swimming on the 12th floor from my 14th floor room. The furnishings are a bit worn. The doormen and front desk staff were very helpful and friendly. There were a wide variety of food available at the breakfast buffet. Tast wise it was average. The staff cleared the table amd replenished food very promptly
Stayed 5 nights in Nov 2025

2/10 Terrible

Keong Soon

Disliked: Cleanliness, property conditions & facilities, room comfort
We booked deluxe suite for 3 Days 2 nights. After the first night, we found live cockroaches running inside the bathroom. This is ultimate red flag for us. The hotel changed our room and gave us a small upgrade. Our new room face the main road and on this Friday night, there are probably around 100 motorcycles racing on the street. Hatten Hotel is located inside the illegal race track of these irritating daredevils racers. i am writing this review at about 1am and the noise is still going on. These motorbikes have been racing for the last 2 hours and over 10 rounds at least. I called the front desk/operator to complain. They are aware of this illegal racing activity that goes on every weekend. The hotel does not have ear plugs. Hotel guests have to endure these noises until the illegal race is over (???). This is totally unacceptable and we are not able to sleep at all with these noises going on.
Stayed 2 nights in Dec 2025

2/10 Terrible

Stacy

Travelled with family and small children
When I made the reservation, I specifically requested for 2 twin beds as I was traveling with my husband and my 12 years old son. It was not prepared for us. And the bed was extremely dirty and full of bugs (not sure what kind of bugs) that we were bitten so badly. The toilet bowl and toilet seat were also so dirty. I told my husband I did not hear any sound of vacuum which showed the staff vacuumed the rooms. It was such an unpleasant 2 nights stay.
Stayed 2 nights in Dec 2025

6/10 Okay

Lock

Travelled with partner
Liked: Cleanliness
Yes .only don't have rubbish bin inside the toilets. My key cards get issue after they replaced it happen again
Stayed 2 nights in Dec 2025

10/10 Excellent

DO M R Menon

Stayed 2 nights in Dec 2025

4/10 Poor

Yazid

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
2 days of no housekeeping. Gym equipment not working. Rude gym staff
Stayed 1 night in Dec 2025

10/10 Excellent

Josephine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room - clean and spacious Location - close to coach terminal and mall
Stayed 1 night in Dec 2025

8/10 Good

Chong Yee

Liked: Cleanliness, staff & service
Cleaner and refreshed room might help. Breakfast variety can be improved too
Stayed 2 nights in Nov 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Dec 2025

10/10 Excellent

Surjeet

Liked: Cleanliness, staff & service, amenities
Room was fantastic! Great value for money. We requested a room with a view and got one. Staff was extremely courteous and everyone always had a smile. I love how they will greet all guests with a hand on heart. Will certainly come back !
Stayed 2 nights in Nov 2025

6/10 Okay

Li Sze

Stayed 2 nights in Nov 2025

8/10 Good

Wenjia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and spacious.
Stayed 2 nights in Nov 2025

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Always happy to stay here, friendly staff and convenient location.
Stayed 1 night in Nov 2025

10/10 Excellent

Tse Wan Fung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room abd spacious with beautiful view. Staffs are very polite and friendly. Breakfast is yummy and quite a lot of selections. Enjoy the stay here.
Stayed 2 nights in Nov 2025

8/10 Good

Chaw Su

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff amentitirs
Stayed 2 nights in Nov 2025