Hotels on the Lake in Malay

Excellent service and great food

I recently stayed at Mövenpick Resort & Spa Boracay for a few nights, and overall it was a wonderful experience. The place is absolutely gorgeous, with a relaxing atmosphere that makes it perfect for a getaway. The staff were consistently polite, helpful, and friendly, which really added to the comfort of our stay. However, I did encounter an issue during my visit. On my last night, I slipped due to water dripping from the air conditioning unit. I had already reported this problem twice to the front desk, and although their electrician responded promptly each time, the fix was only temporary—the leaking kept coming back. One suggestion I would offer is that if a guest reports the same issue multiple times, it might be better to transfer them to a different room to avoid inconvenience or potential accidents. Another small drawback was the shuttle service to downtown Boracay. The schedule felt limited, and additional trips required a special arrangement with a fee of PHP 300, which could be inconvenient for guests wanting more flexibility. Despite these issues, the resort’s beauty and excellent staff still made the stay enjoyable. With a few improvements in maintenance response and transportation options, it could easily be an even better experience.

The place is amazing, highly recommend a visit.