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Hotel Malin

4.0 star property

Photo gallery for Hotel Malin

Sun deck
Sun-loungers, beach umbrellas, waterskiing, beach bar
Bar (on property)
Exterior
Sun-loungers, beach umbrellas, waterskiing, beach bar

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$405
includes taxes & fees
5 July - 6 July

Explore the area

View map
Kralja Tomislava 23, Malinska, Malinska-Dubasnica, 51511
  • Place, Malin Draga Beach
    ‪3 min walk‬
  • Place, Rupa Beach
    ‪7 min walk‬
  • Place, Rova Beach
    ‪13 min walk‬
  • Airport, Rijeka (RJK)
    ‪19 min drive‬

Room options

View all photos for Presidential Suite, Balcony, Sea Facing

Presidential Suite, Balcony, Sea Facing

Presidential Suite, Balcony, Sea Facing

  • Sea view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Suite, Balcony, Sea Facing

Superior Suite, Balcony, Sea Facing | Room amenity

Superior Suite, Balcony, Sea Facing

  • Sea view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Honeymoon Suite, Balcony

Honeymoon Suite, Balcony

Honeymoon Suite, Balcony

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Balcony, Sea Facing

Superior Double Room, Balcony, Sea Facing

Superior Double Room, Balcony, Sea Facing

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Bedrooms

Family Room, Multiple Bedrooms

Family Room, Multiple Bedrooms

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, Terrace, Garden Area

Family Suite, Terrace, Garden Area | Living room

Family Suite, Terrace, Garden Area

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Basic Room

Basic Room

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • Partial sea view
  • 38 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

About the area

Malinska

A family-friendly stay in Malinska-Dubasnica awaits you at Hotel Malin. Within steps you'll find Kvarner Gulf and Malin Draga Beach. Highlights at this beach hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, body wraps and mani/pedis. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Enjoy the indoor swimming pool, free kids' club, sauna and kids' swimming pool. 4306 square feet (400 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning free buffet breakfast is offered between 7 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle. .In proximity to this 4-property class Malinska-Dubasnica hotel you'll find Crikvenica Beach.

What's nearby

  • Malin Draga Beach - 3 min walk - 0.3 km
  • Rupa Beach - 7 min walk - 0.6 km
  • Rova Beach - 13 min walk - 1.1 km
  • Malinska Beach - 16 min walk - 1.4 km
  • Haludovo Beach - 18 min walk - 1.5 km

Getting around

  • Škrljevo Station - 31 min drive
  • Rijeka (RJK) - 29 min drive

Restaurants

  • ‪Konoba Bracera - ‬12 min walk
  • The Pirate Bay Bar
  • ‪Kings Caffe Malinska - ‬13 min walk
  • ‪Bistro Caffe Bar Vala - ‬16 min walk
  • ‪Matteo - ‬16 min walk

About this property

Hotel Malin

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Malin such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a children's pool, a steam room and a garden. Parking is available for a fee.

This 4-star Malinska-Dubasnica hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 1936
  • Buffet breakfast (free)
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
Hotel Malin offers 155 air-conditioned accommodations with minibars and a safe. Digital televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Similar properties

Beach nearby, sun-loungers, beach umbrellas, beach bar
Blue Waves Resort
Malinska-Dubasnica
  • Pool
  • Breakfast included
  • Spa
  • Kids’ pool
4.2 out of 5, Very good, 98 reviews
The price is NZ$518
includes taxes & fees
5 July - 6 July
Blue Waves Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Water skiing

Family friendly

  • Children's pool
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (4,306 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1936
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 7.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 500 per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October to 31 March, EUR 1.50 per person, per night for adults; EUR 0.75 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April to 30 September, EUR 2.00 per person, per night for adults; EUR 1.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 120 per person (one-way)
  • Self-parking fee: EUR 15 per day
  • Crib (infant bed) fee: EUR 7.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Malin
Malin Hotel
Hotel Malin Malinska, Krk Island, Croatia
Malin Hotel Malinska
Hotel Malin Malinska-Dubasnica
Malin Malinska-Dubasnica
Hotel Malin Hotel
Hotel Malin Malinska-Dubasnica
Hotel Malin Hotel Malinska-Dubasnica

Frequently asked questions

What is the cancellation policy at Hotel Malin?

Hotel Malin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Malin?

As of 4 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Malin on 5 Jul 2026 start from NZ$405, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Malin?

Yep, Hotel Malin has a self car park for EUR 15 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel Malin?

Yep, Hotel Malin is a short 9-minute walk from Rupa Beach. Fun beach activities include jet skiing, snorkelling and waterskiing. You can also find motor boats.

Is there a spa on site at Hotel Malin?

Yep, there is an onsite spa at Hotel Malin. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Malin have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Hotel Malin?

Hotel Malin features a full-service spa, an outdoor pool and an indoor pool.

Is Hotel Malin family-friendly?

You bet! With amenities such as a free children's club and a children's pool, it's no surprise that Hotel Malin is a hit with families.

Does Hotel Malin serve breakfast?

Yeah, free buffet breakfast is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hotel Malin?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Malin?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Malin?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Malin?

No, only service animals are allowed.

Hotel Malin Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 47 reviews
Rating 8 - Good. 20 out of 47 reviews
Rating 6 - Okay. 7 out of 47 reviews
Rating 4 - Poor. 7 out of 47 reviews
Rating 2 - Terrible. 2 out of 47 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach. Small restaurants in the area with short walking
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Schönes Hotel am Meer, mit Pool, schöne Zimmer im Neubau und schöne Terrasse. Kleine Schönheitsmengel im Aussenbereich Pool, Geländer,… aber im Großen und Ganzen Sauber, Freundlich, Preis Leistung in Ordnung. Halbpension leider nur ab drei Tage buchbar
Stayed 7 nights in Jul 2025
Verified

4/10 Poor

Christina

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wenn man Pech hat bekommt man ein sehr altmodisches, kleines Zimmer aus den 80er. Die Bilder spiegeln nicht den Zustand des Hotels wieder, ausgenommen Poolbereich. Sehr altbacken, in die Jahre gekommen und dementsprechend viele Bereiche sehr abgeranzt. Rezeptionspersonal ist freundlich. Restaurantbereich nicht sehr einladend, eher Kantinen artig. Definitiv kein 4* Standard!
Stayed 10 nights in Jul 2022
Verified

6/10 Okay

Karen Ines

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Von 4 🌟 🌟 🌟 🌟 weit entfernt!!!

Zimmer: sind völlig veraltet, ein Stil wie vor 30 Jahren, Amaturen und Duschköpfe sind komplett desolat, Innenseite der Duschkabine ist schimmlig, der Staub fällt aus dem Entlüfter des Badezimmers förmlich heraus, der Handtuchtrockner funktionierte nicht, Mistkübel im Zimmer wurde nicht täglich entleert, Badeschlapfen sind billigst produziert und waren viel zu klein Frühstück: das Buffet ist komplett in Ordnung, dafür das Personal unfreundlich. In der Früh grüßt kein Menschn, nicht einmal wenn das Personal zum Tisch kommt um abzuservieren. Auf den Internetplattformen werden die Wellness-Facility's angepriesen doch diese entpuppten sich mehr als Reinfall. Der beheizte Außenpool ist zwar schön gelegen, allerdings hat dieser im April nur 27 Grad, der "Innenpool"ist minimal klein und dient mehr dem Hinein - und Hinausschwimmen. Im Innenbereich - wo sich der "Ruhebereich" befindet, ist es, bedingt durch die vielen Kinder, deren Spaßerei und dem damit verbundenen, dementsprechenden Lernpegel, ist es unglaublich laut. Hier kann man trotz der Tafel des Lärm- und Sprechverbotes, keine 5 Minuten in Ruhe liegen und einen anderen Raum gibt es hier leider nicht. Die Saunaanlage kann nur gegen eine Gebühr von mehr als 10 Euro pro Saunabesuch in Anspruch genommen werden. Ebenso muss für den Saunabesuch rechtzeitig ein Termin vereinbart werden, an dem immer nur 6 Personen aus dem ganzen Hotel hinein dürfen. An der Außenfassade der Hotelanlage schießen einem sofort zahlreiche Schäden ins
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, kind staff, terrace with a view, pet friendly
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Malin

Disliked: Staff & service, property conditions & facilities

Hotel Malin

Hotel Malin var mer yta än innehåll. Man kan ta att rum är slitna och att städ har parfymerat rummet kraftigt men dålig service och tråkigt bemötande är svårare. Den ende som log under vår vistelse var en praktikant i receptionen.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Great location

Very nice week end in Malinska again. The hotel is adequate for the price. It has seen better days but almost everything is working (safe not working, noisy service people in the corridor in the morning)
Verified

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star Resort

We arrived at midnight and after a quick check-In, we were escorted to our gorgeous room. Everything was new and beautiful and clean. The bed was so comfortable with beautiful white fluffy pillows and linens. The views from the terrace were breathtaking. The grounds were gorgeous. The "swimming pool" was the actual sea but was a closed off area that was perfect for kids! This hotel is perfect for families and singles and for everyone. I highly recommend.
Stayed 1 night in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Albergo confortevole, peccato la Colazione

Albergo vicino al mare. Stanze belle e pulite. La colazione molto est europea. Tante salsicce e uova. Zero frutta fresca.
Stayed 1 night in Mar 2018
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really beautiful and spotless hotel

Great hoyel
Stayed 1 night in Feb 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay Here

All of the negative reviews are true. This place looks nothing like the photos - it was dingy and dirty. No view of the ocean even though we paid extra for it. The fixtures in our room were covered with dust/grime and there were holes in the sheets. The hotel nickels and dimes you for everything and staff members in the dining area were rude at breakfast. Cannot believe how much we paid to stay here. Like other reviewers mentioned, there was a wedding reception going on and they allowed the music to blare until early in the morning!!! Very loud to say the least and wedding guests were running around on our floor, making it impossible to sleep. Will never be back - complete waste of money.
Stayed 2 nights in Aug 2017
Verified

8/10 Good

Diana Suess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Die Luxussuite war wunderschön

Die Präsidenten Suite war excellent. Frühstück - Buffet könnte etwas besser sein.
Stayed 7 nights in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien situé près de la plage. Bon restaurant situé juste à côté de l'hôtel. Personnel aimable. Facilité de stationnement
Stayed 3 nights in Jul 2017
Verified

2/10 Terrible

MP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing like the pictures!

Horrible, small, dirty, ugly, old and too warm! Nothing looks like the pictures on ebooking/expedia! You are not able to get in the front of the hotel door to take your language out! Lift is too small to fit more than 3 people! You have to wait 5 minutes until it gets down!
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wymarzone położenie, widok na zatokę, bardzo wygod

Wygodny hotel bezpośrednio przy wybrzeżu, niedaleko opuszczony hotel haludvo
Verified

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente vista

Boa, só faltou elevador até nosso quarto.
Verified

6/10 Okay

Lukas

Liked: Staff & service

So so...

Not so nice as at photo, but ok.
Verified

6/10 Okay

Palka

Liked: Cleanliness, room comfort

Good place to stay with nice views

The hotel was very clean but a bit pricey for what it was because we went in August. The breakfast was quiet large in options but not the best for vegetarians.
Verified

8/10 Good

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel, super Lage

Leider war der Check in erst eine Stunde später möglich ! Bett/Lattenrost defekt !
Verified

8/10 Good

Eleonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel da prenotare solo se in super offerta.
Verified

8/10 Good

nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mye igjen for pengene

Bra hotell nær strand og sentrum. Vi fikk en nyoppusset liten suite til en grei pris.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nettes Hotel direkt am Meer

Nettes Hotel direkt am Meer. Gut Lage, freundliche Mitarbeiter
Verified

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely resort spot

Very good service and beach is just down a short walkway from hotel. Peaceful and beautiful location....great for an evening stroll along the waters.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Malin

Hotellet saknar fitness rum vilket minskar helhets omdömet. Hotellet har egen parkering mot avgift utomhus men personalen verkar föredra att gästerna använder fri parkering strax intill hotellets parkering.
Verified

4/10 Poor

Snezana

Disliked: Staff & service, property conditions & facilities, room comfort

bitter entäuscht!

Economy Room, Park View - so war unsere Buchung! Wir bekamen ein Zimmer zum Hof mit zerrissener Gardine und nicht funktionierendem Safe. Nach der Reklamation wurde uns ein anderes, noch kleineres Zimmer angeboten, in dem wir umzogen, um keine Zeit mit diskutieren zu verlieren. Dieses Zimmer war laut, da ein großes Abluftrohr an der Hinterseite verlief und früh am Morgen die Belieferung mit Ab- und beladeverkehr für das Restaurant war. Also haben wir entschieden doch auf das von uns gebuchte Zimmer zur Parkseite zu wechseln, damit wir ruhig schlafen können. Das Personal an der Rezeption war mit allem überfordert und sehr unfreundlich in deren Äußerungen. Verlangte tatsächlich von uns 18 € Aufpreis für das andere Zimmer, mit der Aussage, es sei unwichtig was wir gebucht haben, es ist nur ein STANDART Zimmer und zu Parkseite ist nichts frei! Da wir sofort abreisen wollten wurde die Vorgesetzte konsultiert, die gnädig entschied, dass wir doch unser gebuchtes Zimmer bekommen sollten. Durch das Umziehen, das warten auf das Bereitstellen andere Zimmer und die ganze Unfreundlichkeit ist uns kostbare Zeit sowie Freude an unserem Urlaub verloren gegangen! Dabei haben wir soviel mehr von einem 4* Haus erwartet... mit welcher Berechtigung hat dieses Hotel 4*?

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