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HYB Eurocalas Water Park - All inclusive

Property class: 4

Photo gallery for HYB Eurocalas Water Park - All inclusive

A coastal area with a beach, rocky cliffs, and a clear blue sea.
A bedroom with a bed, a sofa, and a balcony with curtains.
A spacious lobby with a modern design, featuring a central open area, white columns, and glass partitions.
A water park with a large slide and a 'Welcome to Jungle' sign.
A buffet area with multiple food stations, a ceiling with wooden beams, and a large window providing natural light.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Carrer de la Cala Antena, s/n, Calas de Mallorca, Manacor, Mallorca, 7689
  • Place, Cala Antena Beach
    ‪6 min walk‬
  • Place, Cala Domingo Beach
    ‪13 min walk‬
  • Place, Cala Murada Beach
    ‪9 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪57 min drive‬

Room options

View all photos for Double Room

A hotel room with two beds, a balcony with a view, a sofa, and a TV.

Double Room

7.4 out of 10
Good
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Single Use

A hotel room with a bed, a blue sofa, a TV, a balcony with a table and chairs, and a lamp.

Double Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

A bedroom with a bed, a desk, a chair, and a painting on the wall.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment

A double bed with a white headboard, a bedside table with a lamp, and a wall-mounted painting of a beach scene.

One Bedroom Apartment

  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room Sea View

A hotel room with a bed, a blue sofa, a TV, a balcony with a table and chairs, and a lamp.

Family Room Sea View

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment Sea View

A coastal landscape with rocky terrain and sparse vegetation, overlooking a clear blue sea.

One Bedroom Apartment Sea View

  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium One Bedroom Apartment Garden View Private Garden

A modern room with a bed, a dining table with chairs, a potted plant, and a view of the outdoors.

Premium One Bedroom Apartment Garden View Private Garden

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony (Promo)

A hotel room with two beds, a balcony with a view, a sofa, and a TV.

Double Room, Balcony (Promo)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Balcony (Promo)

A hotel room with a bed, two bedside tables, a nightstand, a painting of a beach scene, and a window with curtains.

Apartment, 1 Bedroom, Balcony (Promo)

  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for APARTMENT TWO BEDS

Desk, blackout curtains, free WiFi, bed sheets

APARTMENT TWO BEDS

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

About the area

Calas de Mallorca

An all-inclusive stay in Manacor awaits you at HYB Eurocalas Water Park - All inclusive. You'll find Cala Antena Beach a few steps away and Cala Domingo Beach within a 15-minute stroll. Highlights at this family-friendly hotel include 4 outdoor swimming pools, a free water park and a restaurant. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free kids' club, seasonal outdoor swimming pool, kids' swimming pool and waterslide. Added amenities include free Wi-Fi in public areas, a snack bar/deli and free supervised childcare. There's also free self parking, along with the convenience of a free beach shuttle. .Sights within a 20-minute drive of this 4-property class Manacor hotel include Vall d'Or Golf and Dragon Caves.

What's nearby

  • Cala Antena Beach - 6 min walk - 0.4 km
  • Cala Domingo Beach - 13 min walk - 1.1 km
  • Cala Murada Beach - 9 min drive - 4.9 km
  • Dragon Caves - 18 min drive - 16.1 km
  • Playa de Muro - 58 min drive - 65.3 km

Getting around

  • Manacor Station - 23 min drive
  • Palma de Mallorca (PMI) - 61 min drive

Restaurants

  • ‪Mestral - ‬14 min drive
  • ‪Símbol - ‬16 min drive
  • ‪Babbo - ‬14 min drive
  • ‪Minim Gastrobar Portocolom - ‬17 min drive
  • ‪Purogelato - ‬15 min drive

About this property

HYB Eurocalas Water Park - All inclusive

HYB Eurocalas Water Park - All inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

HYB Eurocalas Water Park - All inclusive offers its guests a complimentary water park, 4 outdoor swimming pools, a waterslide, and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly HYB Eurocalas Water Park - All inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4-star Manacor hotel.

  • 397 guestrooms or units
  • 12 levels
  • 5 buildings
  • Built in 1974
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
HYB Eurocalas Water Park - All inclusive offers 397 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies. This Manacor hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 0 metres
  • Area shuttle up to 1.5 kilometres
  • Free beach shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Playground
  • TV in common areas
  • Volleyball
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 5 buildings
  • Ballroom
  • Built in 1974
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renewable energy used
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches used
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 35.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 35.00 (subject to availability)
  • In-room safe fee: EUR 3.50 per night
  • Towels fee: EUR 2 (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number HA/2870

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Aparthotel Club Eurocalas Hotel Manacor
Aparthotel Club Eurocalas Manacor
Hotel HYB Eurocalas Manacor
HYB Eurocalas Manacor
HYB Eurocalas
HYB Eurocalas
HYB Eurocalas All Inclusive
HYB Eurocalas Water Park - All inclusive Hotel
HYB Eurocalas Water Park - All inclusive Manacor
HYB Eurocalas Water Park - All inclusive Hotel Manacor

Frequently asked questions

What is the cancellation policy at HYB Eurocalas Water Park - All inclusive?

HYB Eurocalas Water Park - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at HYB Eurocalas Water Park - All inclusive?

Yep, HYB Eurocalas Water Park - All inclusive has a free self car park.

Are there any beaches close to HYB Eurocalas Water Park - All inclusive?

Yep, HYB Eurocalas Water Park - All inclusive is a short 5-minute walk from Cala Antena Beach. Fun beach activities include snorkelling and scuba diving. You can also find boat tours.

Does HYB Eurocalas Water Park - All inclusive have a pool?

HYB Eurocalas Water Park - All inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does HYB Eurocalas Water Park - All inclusive have a waterslide?

Yep, this property has a waterslide!

What makes HYB Eurocalas Water Park - All inclusive a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at HYB Eurocalas Water Park - All inclusive.

Is HYB Eurocalas Water Park - All inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that HYB Eurocalas Water Park - All inclusive is a hit with families.

Is there a free airport shuttle available at HYB Eurocalas Water Park - All inclusive?

No, HYB Eurocalas Water Park - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at HYB Eurocalas Water Park - All inclusive?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at HYB Eurocalas Water Park - All inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at HYB Eurocalas Water Park - All inclusive?

No, pets are not allowed.

HYB Eurocalas Water Park - All inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 74 out of 276 reviews
Rating 8 - Good. 115 out of 276 reviews
Rating 6 - Okay. 50 out of 276 reviews
Rating 4 - Poor. 19 out of 276 reviews
Rating 2 - Terrible. 18 out of 276 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Yousri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top !
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Susana

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable visit

Enjoyed my stay at Eurocalas, friendly staff, clean, great pools, nice food.
Stayed 7 nights in Sep 2022
Verified review

8/10 Good

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay but as its a family hotel be prepared for it to be loud.
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Firaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and holiday

Great experience , great 4 star hotel. Good entertainment coming for the summer and great food options. Special thanks to Sofia and Melissa on reception very good front staff! A smile and positivity makes the whole stay worth it!
Stayed 5 nights in May 2025
Verified review

8/10 Good

vincent

Liked: Cleanliness, staff & service, property conditions & facilities
It was great for Families and lots of entertainment.
Stayed 7 nights in Aug 2023
Verified review

8/10 Good

Jack

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Good holiday, great staff, small let downs

Great staff, lots of kids entertainment, good food with variety. Room was the only let down with a revamp needed - rotting wood and black mold which is a shame to be it’s only real let down.
Stayed 10 nights in Sep 2025
Verified review

8/10 Good

Tom

bar staff were very friendly. food was better than expected given some of the reviews. Pool area was loud but that is expected as a family hotel.
Stayed 8 nights in Jun 2023
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for families. Big parking lot (parking can be tough at many hotels in Mallorca), large rooms, good food, and staff was friendly. Downsides: a lack of shade, the common areas felt crowded, drinking water was often inconvenient. I would stay again.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Wictor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay with our two young children. The facilities were clean and well-maintained, and there were plenty of food and drink options to choose from. The only two downsides were the extremely loud atmosphere in the main restaurant, which made meals a bit stressful, and the beach shuttle service. While the shuttle is a thoughtful touch, it only seats six people, so we ended up waiting around 30 minutes both to and from the beach to ensure we got a spot.
Stayed 7 nights in May 2025
Verified review

8/10 Good

Dorrit Petronella Henrica Maria van den

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except the guests (most English) and the restaurant (very big en lots of noise).
Stayed 4 nights in Oct 2023
Verified review

8/10 Good

ISABEL Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good , good location for people who rent a car and want to explore calas Dinner and breakfast area is very small for all the people, tables empty and don't have distancing The bar closes early No place to eat nothing after dinner Internet only free in common areas, for have it in rooms you need to pay
Stayed 5 nights in Sep 2022
Verified review

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed it, we found some great areas to entertain our daughter. Wonderful staff and friendly. The condition is not at the top and needs a renovation this winter. However, I strongly recommend it as it has all you need to have fun.
Stayed 7 nights in Sep 2024
Verified review

2/10 Terrible

Graham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute dump would not recomend this place to anyone
Stayed 7 nights in Aug 2024
Verified review

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
This resort is great if you have young children. There is really nothing for adults to do. The evening show, pool setup and outdoor activities are all geared to kids. I only stayed for 3 days, but would have been bored if I stayed for a week. There are excursions off the resort and a small town and beach nearby to walk to, but we did those in one day. There is one very noisy buffet restaurant. That's it. Having said that, my son loved it.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Raul Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomended for a family vacation

The hotel is a very good choice when traveling with kids. It is impressive what the personnel do to keep all guests happy, very polite, it seems that they are under staffed but KUDOS to them. The room was very clean and giod size for us 3, nice view. The one which gets the bad review is the elevator, to small for the volume of people at the hotel. The atmosphere is good for the entire family.
Stayed 5 nights in Jun 2023
Verified review

8/10 Good

Raul Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for the whole family

An excellent choice for the whole family, in my opinion a bit under staffed but they do magic and a great jobb, very friendly and polite staff. The rom was clean and spacious with nice view. The food was very good and varied, we stayed 11 nights and we would definitely go back sometime. One thing to have in mind is the elevator, very small to handle that volume of guests but if you take the stairs as a work out, you'll be fine.
Stayed 11 nights in Jun 2023
Verified review

4/10 Poor

Johan

Liked: Staff & service
The staff is extremely hard working and always polite. But: The noise level in the restaurant is extreme — you can’t even make yourself heard across the table. To get there, you have to pass through a game room blasting sound at full volume, so your ears are already ringing before you sit down to eat. It’s technically all-inclusive, but be prepared to either bring euros or come up with creative excuses to avoid paying extra for waffles, cotton candy, kiddie rides, or trampoline time. We’re not a picky family, but staying here was a bit exhausting. If you enjoy constant noise and kids everywhere, this might be your kind of place — otherwise, you may want to think twice.
Stayed 9 nights in Jul 2025
Verified review

10/10 Excellent

Gülyana

Liked: Cleanliness, amenities, property conditions & facilities
Mostly it was good . But smoking at pool areas was not ok. And 2 times when they change our towels it was old hair in the new ones
Stayed 6 nights in Oct 2023
Verified review

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort

Good and bad equally.

Rooms and staff were great. Some areas are a bit tired looking. Big outside bar entertainment area is nice but indoor facilities aren’t enough for a hotel of this size, (5 Blocks of 8 floor buildings). Food was poor apart from breakfast. Dinners were cold and freshly cooked choices were overcooked pork or fish every evening. Pizza oven made sure that was an option every night.
Stayed 4 nights in Oct 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay. Minor areas for improvement.

Great stay, was disappointing staff at the pool did not know how to use the chair lift as I could have done with assistance getting in and out of the pool. I would also suggest that when borrowing bats and balls etc that a room number is given to ensure return, my daughter tried to play table tennis many times but the bats had not been returned which was frustrating. Cesar is an excellent asset to the hotel, he has a lovely way with him and was very pleasant and great at his job.
Stayed 8 nights in Aug 2022
Verified review

6/10 Okay

Karoline

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel - but terrible restaurant environement

Nice hotel - the room was newly renovated amd had a very nice balcony. Unfortunately, we were placed in a connecting room i.e. there is a door (closed and locked of course) between the rooms. This door was paperthin and when you have a lot of families living in the hotel this creages chaos when trying to get kids to sleep at different times. The food was nice, but the restaurant itself was a disaster. The noise level in the open gigantic room placed in what felt like a basement was horrible and we actually dreaded each meal.
Stayed 5 nights in Jul 2022
Verified review

8/10 Good

Michael

Disliked: Cleanliness, property conditions & facilities
Our son caught hand foot and mouth from the pool. Furious as from reading other reviews he seems like a common problem. Why arent they communicating the issue and resolving it? We would never have let him in the pool with warning
Stayed 7 nights in Sep 2024
Verified review

8/10 Good

Diana

Liked: Cleanliness, staff & service
If you are traveling with little kids, this is hotel for you! even if you are a family with older kids, go somewhere else. each family had at least one kid who was less than 4 years old and most of the time more than one kid. There is a lot of cranky kids everywhere. :) I like proximity to the beach, all-inclusive options were good with plenty of healthy options and wide selection. There is only one restaurant where you can get food and it does get packed and noisy. There is also a bar and a pool snack hut which is convenient during the day and to get food in between the meal service. The drinks are very bad - seems like pre-made and a very cheap alternative. stick to wine, sangria and hard liquor. what's strange that the ice-cream at the bar was not part of all-inclusive and had to be paid for. The shows for kids were good but i felt started a bit late, 8:30pm and went past 9. Adult shows went past 10pm. it was impossible to rest because the sound traveled well.
Stayed 7 nights in Sep 2024
Verified review

2/10 Terrible

Nermina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross

Horrible!! My bed was broken, lose and moving if you slightly touched it and had big yellow stains on sheets and pillow. We got another room to sleep in for the night in another building. The next day at lunch time, they still did not fix bed or even change the dirty sheets. We had to complain 3 times before anything was done. One expects that dirty sheets would be a priority. I felt grossed out the rest of our stay. We got another room the next day, but it was too late, everything just felt dirty. On another note, they have a kiddy pool with slides. Our kids found poop in two different locations on the slide, when we told them this, they asked the lifeguards to check, they didnt find it, and because of that they did not close down and clean it. There is water pouring on the slides from above, we mentioned it probably got flushed with the water, but the water is still contaminated. They chose to not listen and not clean the pool. We did not use this pool after that. Disgusting. Overall they did not take action on cleanliness as one would expect. The resturant is super noisy and the food was bland. I do not recommend this hotell at all.
Stayed 7 nights in Jun 2023