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Best Western The Lagoon Hotel

4.0 star property

Photo gallery for Best Western The Lagoon Hotel

Outdoor pool
Bar (on property)
Exterior
Lobby
In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$83
includes taxes & fees
1 July - 2 July

Explore the area

View map
Komplek Bahu Mall, Blok A3, Manado, 95115
  • Place, Manado Town Square
    ‪6 min drive‬
  • Place, Mega Mall
    ‪10 min drive‬
  • Place, Kalimas Harbor
    ‪15 min drive‬
  • Airport, Manado (MDC-Sam Ratulangi Intl.)
    ‪50 min drive‬

Room options

View all photos for 1 Queen Bed, Non-Smoking, Sea View, Deluxe Room

In-room safe, desk, laptop workspace, blackout curtains

1 Queen Bed, Non-Smoking, Sea View, Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite - 1 King 2 Singles, Non-Smoking, Presidential Room, Living Room, Bathtub, Full Breakfast

In-room safe, desk, laptop workspace, blackout curtains

Suite - 1 King 2 Singles, Non-Smoking, Presidential Room, Living Room, Bathtub, Full Breakfast

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite-1 King Bed, Non-Smoking, Sea View, Flat Screen Television

In-room safe, desk, laptop workspace, blackout curtains

Suite-1 King Bed, Non-Smoking, Sea View, Flat Screen Television

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Smoking, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed, Smoking, Sea View

  • Sea view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed, Non Smoking, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed, Smoking

  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed, Non Smoking, Mountain View

  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking, Bathtub (Living Room;Presidential)

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking, Bathtub (Living Room;Presidential)

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed, Non Smoking

  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed, Smoking, Mountain View

Executive Room, 1 Queen Bed, Smoking, Mountain View

Executive Room, 1 Queen Bed, Smoking, Mountain View

  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Bathtub, Sea View (Living Room)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Bathtub, Sea View (Living Room)

  • Partial sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds, Non Smoking

  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds, Smoking

  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View

Deluxe Room, 1 Queen Bed, Non Smoking, City View

Deluxe Room, 1 Queen Bed, Non Smoking, City View

  • Partial sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Smoking, City View

Deluxe Room, 1 Queen Bed, Smoking, City View

Deluxe Room, 1 Queen Bed, Smoking, City View

  • Partial sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Manado

Best Western The Lagoon Hotel puts you in the centre of Manado, 1.8 km (1.1 mi) from Manado Town Square and 3.2 km (2 mi) from Mega Mall. Highlights at this beach hotel include a restaurant, an outdoor swimming pool and free self-parking. .A day of pampering can include body scrubs and body treatments along with aromatherapy and reflexology. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and kids' swimming pool. Business travelers can take advantage of 6 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM. There's also the convenience of limited parking. .With a stay at this 4-property class Manado City Centre hotel, you'll be 4.5 km (2.8 mi) from Tomohon Market and 4.7 km (2.9 mi) from Public Museum of North Sulawesi.

What's nearby

  • Manado Town Square - 6 min drive - 2.2 km
  • Mega Mall - 10 min drive - 3.7 km
  • Kalimas Harbor - 15 min drive - 5.2 km
  • Public Museum of North Sulawesi - 16 min drive - 5.6 km
  • Ban Hin Kiong - 16 min drive - 5.6 km

Getting around

  • Manado (MDC-Sam Ratulangi Intl.) - 45 min drive

Restaurants

  • ‪Mie Katan - ‬4 min walk
  • ‪Kedai Puri 999 - ‬9 min walk
  • ‪Bay Street Cafe - ‬5 min walk
  • ‪Big Fish Seafood Market & Restaurant - ‬4 min walk
  • ‪RM. Nasi Kuning - ‬12 min walk

About this property

Best Western The Lagoon Hotel

Best Western The Lagoon Hotel offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, 6 meeting rooms, and coworking spaces are available. Spa services, multilingual staff, and concierge services are also featured at the business-friendly Best Western The Lagoon Hotel. Limited free parking is available on a first-come, first-served basis.

  • 184 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 2016
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Best Western The Lagoon Hotel offers 184 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Outdoor pool
Four Points by Sheraton Manado
Manado City Centre
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.3 out of 5, Excellent, 199 reviews
The price is NZ$117
includes taxes & fees
19 June - 20 June
Four Points by Sheraton Manado

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 300,000 for adults and IDR 150,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre
  • Coworking space

Spa

  • Aromatherapy
  • Body scrubs
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height door lock
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessibility

More

  • 8 floors
  • Banquet hall
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Paper towels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:30 AM
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 300000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 300000 for adults and from IDR 150000 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 350000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Best Western Lagoon Hotel Manado
Best Western Lagoon Hotel
Best Western Lagoon Manado
Best Western Lagoon
Best The Lagoon Hotel Manado
Best Western The Lagoon Hotel Hotel
Best Western The Lagoon Hotel Manado
Best Western The Lagoon Hotel Hotel Manado

Frequently asked questions

Is parking available at Best Western The Lagoon Hotel?

Yep, Best Western The Lagoon Hotel has a free self car park. Onsite parking is limited.

How much does it cost to stay at Best Western The Lagoon Hotel?

As of 9 Jun 2026, prices found for a 1-night stay for 2 adults at Best Western The Lagoon Hotel on 1 Jul 2026 start from NZ$83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western The Lagoon Hotel?

The closest beach to Best Western The Lagoon Hotel is Malalayang Beach (3.1 km).

Is there a spa on site at Best Western The Lagoon Hotel?

There's no onsite spa, but this property does offer services like body scrubs and body treatments.

Does Best Western The Lagoon Hotel have a pool?

Best Western The Lagoon Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Best Western The Lagoon Hotel a romantic place to stay?

Couples dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Best Western The Lagoon Hotel.

Does Best Western The Lagoon Hotel serve breakfast?

Sure does, buffet breakfast is available weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Best Western The Lagoon Hotel?

No, Best Western The Lagoon Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western The Lagoon Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western The Lagoon Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Best Western The Lagoon Hotel?

No, pets are not allowed.

Best Western The Lagoon Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 30 reviews
Rating 8 - Good. 12 out of 30 reviews
Rating 6 - Okay. 4 out of 30 reviews
Rating 4 - Poor. 3 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, amenities
Clean room, very friendly staff and breakfast with large variety. Pool with great view. Rooms reasonally prised.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Brenda

This is the best Best Western that we have been to in a long time. The corner sea view room was so nice. The staff were very attentive, kind and helpful.
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

Donald

Disliked: Amenities
Breakfast was very local and not up to international standard and hand towels were not provided in the toilet and boring music was repeatedly played at breakfast also water in the shower was not hot enough and the hotel just said too many people could not make it hotter
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service
I enjoyed my stay at the Best Western Lagoon Hotel. The check-in was easy. I asked for a room on a high floor and I got it. I thought the staff at the hotel was attentive. There are two downsides to the hotel. There are only two elevators for a 12-story hotel. The elevators are slow. There are no clear signs pointing to the stairs. The other thing lacking is good lighting in the rooms. The room is dim. The bathroom mirror lighting is dim and very hard to get a good shave. Yes, I would stay at this hotel again. The views from the room are worth it.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Christiaan

Liked: Cleanliness, property conditions & facilities
Fijn hotel. Personeel is vriendelijk en doet haar best, mag beter opgeleid worden. Letten bij het ontbijt niet op en snappen niet wat efficiënt werken is. Ontbijt zelf niet smakelijk alles mist smaak. Heel jammer want je krijgt wel een prachtig uitzicht.
Stayed 7 nights in Mar 2024
Verified

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities

Meh

Cold food, clogged shower drain, leaking bathroom sink...staff is very nice though
Stayed 3 nights in Sep 2020
Verified

8/10 Good

GGD

Liked: Cleanliness, staff & service, amenities
It has a pristine view.Thr entire Manado Bay ij front. Behind you see the highlands Koha,Warembungan,Tomohon. Convenient next to Seafood stalls and Bak kut teh. Pharmacy nearby.Carrefour supermart next door. Very good security. BUT.... The elevators are a disaster! Have to wait 10minutes sometimes because external guests who attend events in the hotel jam up the lift.. Next Breakfast is ok at the Level 2 restaurant BUT Do not eat any other meals in the hotel resto. It takes on average 55-60 mins for your meal to be served. Next When there are external events the dining area is shared with the external guests.. Its noisy and no privacy. They should segregate. Overall staff service very nice and do go the extra mile to help you. If they can fix the elevator and meal waiting times it would be the best accomodation in Manado by far. Regarda.
Stayed 12 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, room, staff, clean, good and varities breakfast menu.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

restutaurina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a nice place to stay in Manado, location is legit and nearby shopping malls. staffs were helpful too!
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need an additional luggage rack for room or drawers
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Dionisius D

Liked: Staff & service, room comfort

Hotel cukup nyaman harga baik

Hotelnya cukup baik hanya saja kamar mandinya perlu perawatan. Air habis mandi tdk lancar menggenang. Pemandangan nya bagus dari tempat makan. Agak jauh juga dari pusat kota.
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Good View But Unclean

The view was good because you can see the city and sea view at the same time. However the room was not so clean. So many dust on the table. Under the bed, so many dust. It's not mopped for long time.
Verified

8/10 Good

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. Need more elevators.

Nice comdo-hotel for the money. Free continental breakfast was amazing. Lots of food choices. My room was very clean and service was excellent. Facilities are great too. Location of the hotel was okay. Imly has 2 elevators that make you wait up to 5 mins.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far it’s all good but better add more menu for bfast
Verified

4/10 Poor

Sonny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

It best views of Manado but poorly maintenance

Book 2 rooms, one for 1 week and other for 2 nights. The views from hotel is fantastic (ocean & city), Friendly staffs for fast check in and out and good varieties foods for free breakfast. However, it make we very sad and frustrated when saw the cleanness of the bathroom and bedroom. It wasn’t cleaned properly, dusty & the glass doors never been scrubbed ( very poor maintenance), couple times asked for toilet paper & bath mad to top up and they arrived after 3 times call in 2 hours. Hope they will improve and realize with the hotel conditions.
Stayed 7 nights in Mar 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Erst das 3. Zimmer war in puncto Sauberkeit annehmbar. Der gesamte Check-in hat 2 Stunden meiner Zeit beansprucht. Das war die erste große Enttäuschung!!! Wobei das Personal sich verständnisvoll und bemüht zeigte. Der Pool war nicht einladend, da Baumaterial, Zementsack, Altmaterialien und Bauhelm in direkter Umgebung lagen. Das Frühstücksbuffet war leergefegt... Marmelade und Toast qualitativ sehr schlecht. Laute Geräusche der Klimaaußengeräte an der Hausfassade verhelfen zu schlaflosen Nächten. Alles in allem ein richtiger Reinfall!!! Nicht zu empfehlen und erst recht nicht noch einmal zu besuchen.
Stayed 2 nights in Feb 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Godt og nyt hotel direkte ved havet

Det er et ny bygget hotel, men 2 små elevatorer er ikke nok til de mange gæster og "exit" trapper må ikke anvendes
Stayed 4 nights in Feb 2018
Verified

10/10 Excellent

Panji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great ocean view rooms and suites!

Definitely good value for money with staying on the Deluxe Ocean View room! The suite is also spacious because its on top floor with large TV and sofa, very comfortable for me and my family of adults to enjoy the holiday. However, the service can be improved to be faster and restaurant can be better service in delivering tea or coffee at least. Food quality is ok, just a bit slow in service I would say. Overall is good stay experience and will consider to come back again next time.
Stayed 4 nights in Dec 2017
Verified

8/10 Good

Nat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ocean front with great view. Very central to shops and walking distance to malls and restaurants. Room is very comfortable.
Stayed 1 night in Oct 2017
Verified

2/10 Terrible

怒

Disliked: Staff & service, property conditions & facilities

あまり良くない

喫煙と禁煙の部屋が選べるのを知らずに滞在中お部屋を変えてもらったのですがバスルームに忘れ物をしたのに気付きスタッフに話したところ忘れ物はなかったとの返事。同じホテルの部屋から移動で間違いなく忘れたものが出てきません。物を忘れたら出てこないと思っていいです。海外はそういう所が多いと聞いてましたがスタッフの態度が悪かったです。ヘアゴムでさえ忘れ物として取っておくと言ってましたが私が忘れたものはどこに消えたのでしょう？気分が悪くなり残りの日にちキャンセルしました。その場で残り3日間の部屋代は返金すると言われましたが後ほどエクスペディアさんからホテルからの返答は返金できないとのこと。その旨チェックアウトの時に話したと嘘を言われました。信用のならないホテルです。二度と泊まりません。
Stayed 8 nights in Oct 2017
Verified

6/10 Okay

coke

Liked: Staff & service
Disliked: Room comfort

Holiday

Poor wifi reception n non smocking room smelly, hotel staff very friendly.
Stayed 3 nights in Jun 2017
Verified

10/10 Excellent

suhaeng

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

jonathan

Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022
Verified

8/10 Good

Antonius

Stayed 1 night in Sep 2022