2/10 Terrible
abbie
Travelled with family, Travelled with family and small children, Travelled with partner
25 Mar 2025
Disliked: Staff & service, amenities, property conditions & facilities
NEVER STAY AT THIS PLACE. They did not have a working toilet, they turned off the water supply to the whole building in the middle of the night. The AC unit was not working properly. They only allot one towel per bed not per person, so if you have one bed shared with your partner you and your partner must use the same towel.
They had no working personnel just the guards who by the way were wonderful to us. The guards were very helpful and pleasant.
The bedding were stained, pillows stained, towels stained just overall everything was falling apart. It’s really quite a shame because the place has so much potential, if only the owners would invest more into this place they could make a killing since they’re are located 8 mins to the airport. Location wise is definitely not the safest, you can definitely tell it’s not a place you’ll want to take an evening stroll. No shuttle service to the airport.
Insects crawling all over the floor etc.
I get a sense that anytime something went wrong we should’ve just asked before. Example. We needed to leave at 3am for our 5am
Flight, we could not shower or brush our teeth because the water was turned off. But what hotel expects guest to come to front desk if they decide to shower at night or early morning ? Or a bucket to flush the toilet?
I mean geez. I recommend Mozonte hotel for around the same price.
abbie
Stayed 1 night in Mar 2025