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Kimpton Clocktower by IHG

5.0 star property
Luxury hotel with fitness centre and 24-hour business centre

Photo gallery for Kimpton Clocktower by IHG

Exterior
Property video
Garden
Interior
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$265
includes taxes & fees
25 Dec - 26 Dec

Explore the area

View map
Oxford Street, Manchester, England, M60 7HA
  • Place, Manchester Palace Theatre
    ‪1 min walk‬
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Manchester Central Convention Complex
    ‪6 min walk‬
  • Airport, Manchester (MAN)
    ‪21 min drive‬

Room options

View all photos for Room (Sleeping)

Hypo-allergenic bedding, in-room safe, individually decorated

Room (Sleeping)

8.0 out of 10
Very good
(14 reviews)

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Room, 2 Double Beds

9.6 out of 10
Exceptional
(39 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Heritage)

Suite (Heritage)

Suite (Heritage)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Heritage)

Suite (Heritage)

Suite (Heritage)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
Flat-screen TV
  • 7 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Dining table
Flat-screen TV
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Room amenity

Premium Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite (No. 51)

Suite (No. 51)

Suite (No. 51)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 122 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Room, 2 Double Beds, Accessible

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Accessible Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible (Accessible Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Premium Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

Room amenity

Premium Room, 1 King Bed, Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed (Low Floor)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Double Bed (Low Floor)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds (Low Floor)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Single Beds (Low Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Single Bed (City)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 Single Bed (City)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 1
  • 1 Single Bed

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About the area

Manchester

A luxury stay in the heart of Manchester awaits you at Kimpton Clocktower by IHG. Within steps you'll find Manchester Palace Theatre and you'll be within a 20-minute stroll of Aviva Studios. Highlights at this Victorian hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, The Refuge, is open for breakfast, lunch and dinner. 27997 square feet (2601 square metres) of event facilities include 17 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. English breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 30-minute walk of this 5-property class Manchester City Centre hotel include O2 Apollo Manchester and AO Arena.

What's nearby

  • Manchester Palace Theatre - 1 min walk - 0.1 km
  • Canal Street - 3 min walk - 0.3 km
  • Manchester Central Convention Complex - 6 min walk - 0.6 km
  • Piccadilly Gardens - 9 min walk - 0.8 km
  • Deansgate - 9 min walk - 0.8 km

Getting around

  • Manchester Manchester Oxford Road Station - 2 min walk
  • St Peters Square Station - 6 min walk
  • Manchester Airport (MAN) - 26 min drive

Restaurants

  • ‪The Salisbury Ale House - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Bundobust Brewery - ‬2 min walk
  • ‪The Refuge by Volta - ‬1 min walk
  • ‪Gorilla - ‬2 min walk

About this property

Kimpton Clocktower by IHG

Luxury hotel with fitness centre and 24-hour business centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 17 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 27997 square feet (2601 square metres) and includes a conference centre. A fitness centre, an arcade/games room, and multilingual staff are also featured at the luxury Kimpton Clocktower by IHG.

This Victorian Manchester hotel is smoke free.

  • 270 guestrooms or units
  • 5 levels
  • Conference rooms
  • 27997 sq ft of conference space
  • 2601 sq. m of conference space
  • Built in 1902
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Kimpton Clocktower by IHG offers 270 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

21-inch flat-screen televisions come with digital channels. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Exterior
The Edwardian Manchester, A Radisson Collection Hotel
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4.6 out of 5, Wonderful, 1,200 reviews
The price is NZ$314
includes taxes & fees
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The Edwardian Manchester, A Radisson Collection Hotel

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day); discounts available
  • Limo/town car service

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 22 for adults and GBP 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Refuge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • Conference centre (27,997 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1902
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children aged 13 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 22.00 for adults and from GBP 11.00 for children
  • Nearby parking fee: GBP 20 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 3 children aged 13 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Hotel Manchester
Palace Manchester
Principal Manchester Hotel
Principal Hotel
Principal Manchester
Principal Manchester Hotel
Hotel Principal Manchester Manchester
Manchester Principal Manchester Hotel
Hotel Principal Manchester
Principal Manchester Manchester
The Principal Manchester
Principal Hotel
Principal
The Palace Hotel

Frequently asked questions

What is the cancellation policy at Kimpton Clocktower by IHG?

Kimpton Clocktower by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Clocktower by IHG?

As of 22 Dec 2025, prices found for a 1-night stay for 2 adults at Kimpton Clocktower by IHG on 25 Dec 2025 start from NZ$262.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kimpton Clocktower by IHG serve breakfast?

Yeah, visitors give top marks to the English brekkie here! Served weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Kimpton Clocktower by IHG?

No, Kimpton Clocktower by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Clocktower by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Kimpton Clocktower by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Kimpton Clocktower by IHG?

Furry friends are welcome at Kimpton Clocktower by IHG, with food and water bowls on offer.

Kimpton Clocktower by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 977 out of 1273 reviews
Rating 8 - Good. 160 out of 1273 reviews
Rating 6 - Okay. 74 out of 1273 reviews
Rating 4 - Poor. 29 out of 1273 reviews
Rating 2 - Terrible. 33 out of 1273 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Amazing people. Perfect location. .7 miles or less to everything you want to visit/see. American here, Manchester is a surprisingly fun city. GO!
Stayed 2 nights in Sep 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

Had an amazing stay at the Kimpton in Manchester. Really enjoyed the ‘Social drinks’ hour with complementary wine. Room was clean and spacious with a great hot shower! We love the Refuge bar that is linked with the hotel, which served a lovely breakfast in the morning.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Hotel in great location for palace theatre all lots of bars and restaurants near by
Stayed 1 night in Sep 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historical and beautiful buildings

The building is absolutely lovely. The rooms a really big. We were allowed to check in early. The hotel location is really central. Although close to the railway line. So could be a bit noisy. The breakfast was nice and set in a lovely setting. The hotel offered free drinks on a happy hour which was a lovely surprise
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

DEBRA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Foyer is nicer than the rest of the hotel. Flatters to deceive a little. Our room was pleasant enough but needed some work. Some areas around the hotel were a little tatty. Breakfast was great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff lovely place to stay
Stayed 1 night in Sep 2025

2/10 Terrible

Tara

Stayed 1 night in Aug 2025

6/10 Okay

Shreya

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice modern room but was not cleaned well. Dust on the floors and a previous guests fake nail on the carpet
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, amenities
Convenient for theatre (3 minute walk) Less than 10 minutes to Fumo our chosen restaurant.
Stayed 1 night in Sep 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

MARC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel , great staff , fab breakfast. Room felt like i was at Grand Central station through the night. Pity. Otherwise fantastic
Stayed 1 night in Sep 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Complementary drinks in the evening. There were several sets of steps to negotiate: to get to the lifts and to get to the room itself.
Stayed 2 nights in Sep 2025

8/10 Good

Guanghui

Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a visit

Great stay from start to finish . Reception staff very friendly and welcoming, even gave us an early check in due to room being available. The building and bars are amazing .
Reception area
Amazing reception area
Stayed 1 night in Sep 2025

6/10 Okay

Amy

Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theatre overnight spectacular stay.

Great location for our trip. Fantastic old building amazing repurpose to a hotel. Grand entrance, very welcoming staff at Reception Gabriella. Room was great, Lovely snacks box , milk and water in fridge. Lovely comfy bed and pillows All very clean. Room service food and drink were great we had some issues with the app. A lovely Kimpton touch is drinks and nibbles 5-7 fantastic. Ate in the Refuge, great staff great food. We had a really great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel that is Dog Friendly I have ever stayed in! Lots of places say they are, but they really do treat the dogs as guests here !
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and very well appointed rooms. Next door to the theatre so really convenient. Staff fantastic and amazing breakfast.
Stayed 1 night in Sep 2025

4/10 Poor

c

Stayed 2 nights in Aug 2025

6/10 Okay

Moira

Travelled with group
Liked: Cleanliness, room comfort

Customer service not very good

I askedthe staff twice to fix the extractor fan in the bathroom, it was still not working when we left today
Stayed 2 nights in Aug 2025