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3.5 out of 5

"Location is topnotch. You wouldnt have to go out of the building to access the malls. We stayed for 2 nights. I was trying to request a twin room bu ... " More

By a verified traveller on Sun 05 Feb 2017

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Hotel Description

Crowne Plaza Manila Galleria, an IHG Hotel places you in the center of Pasig, connected to a shopping center and within a short 5-minute stroll of Robinsons Galleria Mall and EDSA Shrine. Highlights at this luxury hotel include 2 restaurants, free self parking, and a poolside bar.

A day of pampering can include massages and body wraps. The buffet restaurant, Seven Corners, serves international cuisine and is open for breakfast, lunch, and dinner. Bar One is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, kids' swimming pool, and pool loungers. 34003 square feet (3159 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also valet parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4.5-star Ortigas Center hotel include SM Megamall and Greenhills Shopping Center.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
NZ$142* Per night/room 2 Apr. - 3 Apr.

Premium Room, 2 Single Beds (High Floor)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed (Low Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds (Lounge Access)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 2 Single Beds (Low Floor)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed (Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Crowne Plaza Manila Galleria, an IHG Hotel ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Crowne Plaza Manila Galleria, an IHG Hotel

Everyone (2)
4 out of 5

Direct access to the malls

Location is topnotch. You wouldnt have to go out of the building to access the malls. We stayed for 2 nights. I was trying to request a twin room but the only one they had available was on a smoking floor. Went and checked it out and the smoke smell was just too strong so we had to settle for a king room on a non-smoking floor. My only gripe was when they transferred us to a twin room the next day, the room they gave me us was a lot smaller. Bathroom was very tiny, it was very difficult to get out of the shower. Also, the glass panels in the shower room had gaps so water was going outside, as a result, bathroom floor was wet all the time. Both rooms only had 1 bathrobe, one pair of slippers and 1 set of toiletries even though we booked for 2 people.

Posted by , from Sydney on 5 Feb. 2017

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3 out of 5

Nice location - has direct access to the mall

Rooms on lower floors were a bit noisy because of the traffic. I asked to be moved 3 times. Staff was very helpful in ensuring that i got a room on the higher floor. Shower panels had gaps which caused the water to seep through making the floor outside the shower to become wet, had to use towels to dry the floor so had request change of towels a few times. Staff cleaning the room was very helpful.

Posted by , from Sydney on 2 Sep. 2015

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About the Crowne Plaza Manila Galleria, an IHG Hotel

Location Ortigas Avenue, Corner, Pasig, Manila 1100

Property Features

Crowne Plaza Manila Galleria, an IHG Hotel offers its guests a fitness center and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 34003 square feet (3159 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Crowne Plaza Manila Galleria, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Pasig hotel.

  • 262 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Meeting rooms
  • 34003 sq ft of conference space
  • 3159 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Manila Santa Mesa Station (7.8 km / 4.8 mi)
  • Metro station: Ortigas Avenue Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Crowne Plaza Manila Galleria, an IHG Hotel offers 262 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves and in-room massages can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Seven Corners - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Xin Tian Di - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Bar One - This bar serves light fare only. Open daily.

Agenda - This coffee shop serves light fare only. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Crowne Plaza Manila Galleria, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1875.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Crowne Plaza Manila Galleria, an IHG Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1500 for adults and PHP 750 for children
  • Airport shuttle fee: PHP 2700 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: PHP 100 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1875.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Galleria Manila
  • Crowne Plaza Manila
  • Crowne Plaza Manila Galleria
  • Crowne Plaza Manila Galleria Hotel
  • Crowne Plaza Manila Galleria Hotel Pasig
  • Crowne Plaza Manila Galleria Pasig
  • Manila Crowne Plaza
  • Manila Crowne Plaza Galleria
  • Manila Galleria Crowne Plaza
  • Galleria Manila Crowne Plaza
  • Crowne Plaza Manila Galleria Hotel Quezon City
  • Crowne Plaza Quezon City

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.