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Herald Suites Polaris

3.5 star property
Hotel with free parking, near Greenbelt Shopping Mall

Photo gallery for Herald Suites Polaris

Lobby
Bar (on property)
Standard Room, 2 Single Beds (Multi Use)
Front of property – evening/night
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Housekeeping

Explore the area

View map
45 Polaris St, Bel-Air, Makati, 1209
  • Place, Greenbelt Shopping Mall
    ‪15 min walk‬
  • Place, Glorietta Mall
    ‪16 min walk‬
  • Place, Fort Bonifacio
    ‪5 min drive‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds (Multi Use)

Standard Room, 2 Single Beds (Multi Use)

Standard Room, 2 Single Beds (Multi Use)

7.8 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Hairdryer
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Multi Use)

Standard Room, 1 Double Bed (Multi Use)

Standard Room, 1 Double Bed (Multi Use)

8.0 out of 10
Very good
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Hairdryer
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Makati

Herald Suites Polaris places you in the centre of Makati, within just a 15-minute stroll of Power Plant Mall and Ayala Triangle Gardens. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The café, Aurora Lobby Cafe, serves local and international cuisine and is open for breakfast, lunch and dinner. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 6 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Poblacion hotel include SM Mall of Asia and Greenbelt Shopping Mall.

What's nearby

  • Ayala Center - 13 min walk - 1.1 km
  • Greenbelt Shopping Mall - 15 min walk - 1.3 km
  • Glorietta Mall - 16 min walk - 1.4 km
  • Bonifacio High Street - 4 min drive - 3.9 km
  • Fort Bonifacio - 5 min drive - 3.9 km

Getting around

  • Gil Puyat Station - 4 min drive
  • Buendia Station - 18 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 31 min drive

Restaurants

  • ‪Pasha Turkish Restaurant - ‬1 min walk
  • ‪Andok's - ‬2 min walk
  • ‪Cafe Cubana - ‬2 min walk
  • ‪Alba Restaurante Español - ‬1 min walk
  • ‪Commune - ‬1 min walk

About this property

Herald Suites Polaris

Hotel with free parking, near Greenbelt Shopping Mall
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Herald Suites Polaris also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Makati hotel is smoke free.

  • 50 guestrooms or units
  • 6 levels
  • Conference rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Herald Suites Polaris offers 50 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Similar properties

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City Garden Hotel Makati
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  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,264 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10:30 AM for a fee: PHP 305 to 353.80 for adults and PHP 305 to 353.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aurora Lobby Cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
No visitors or unregistered guests are allowed in guestrooms.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Herald Suites Polaris

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 305 to 353.80 for adults and PHP 305 to 353.80 for children
  • Airport shuttle fee: PHP 1400 per vehicle (one way)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test must have been administered no more than 48 hours prior to check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Herald Suites Polaris Hotel Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel Makati

Frequently asked questions

Is parking available at Herald Suites Polaris?

Yep, Herald Suites Polaris has a free self car park. Onsite parking is limited.

What makes Herald Suites Polaris a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Herald Suites Polaris.

Are there hot tubs in the rooms at Herald Suites Polaris?

No, but there are deep-soaking baths in the guestrooms.

Does Herald Suites Polaris serve breakfast?

Sure does, cooked-to-order brekkie is served daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Herald Suites Polaris?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Herald Suites Polaris?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Herald Suites Polaris?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Herald Suites Polaris?

No, pets and service animals are not allowed.

Reviews

Herald Suites Polaris Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 204 out of 332 reviews
Rating 8 - Good. 89 out of 332 reviews
Rating 6 - Okay. 26 out of 332 reviews
Rating 4 - Poor. 7 out of 332 reviews
Rating 2 - Terrible. 6 out of 332 reviews

Reviews

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a boutique colonial style hotel which is only a short distance from the makati central business district.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room initially given had a spring mattress with no mattress topper, which felt like sleeping on a piece of plywood. After bringing up the issue to a different clerk at the front desk (Veronica) she switched us to different room with a comfortable bed without issues. I had a good night sleep and even extended my stay for another night.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite Hotel in Makati

The rooms I stayed in were quiet and comfortable, despite the hotel being situated in a largely busy area of Makati. The location is superb, offering easy access to shops and tons of amenities nearby. Cafe Aurora Filipino-style breakfast and ala carte items were delicious. Secure parking available in front of the property and in the basement.This is my preferred hotel to stay in Manila. Just the right size, allowing for a more personal stay and experience that is not offered by huge hotel chains. I would recommend to anyone wanting a no-frills comfortable stay for business or pleasure.
Stayed 2 nights in Apr 2025

10/10 Excellent

Albert

Liked: Staff & service, amenities, property conditions & facilities
I felt like I was living in a 5 star hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

DONNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Herald Polaris is the best out of the 3 locations. The staff is friendly from the bellboy to concierge to restaurant staff. Everyone seem to like their jobs in this location. STAY AWAY from HERALD CHINO ROCES. Worst staff ever! They don’t treat you well if you’re not a foreigner. Concierge and restaurant staff don’t smile at all and they seem to hate what they do.
Stayed 2 nights in Mar 2025

6/10 Okay

Yorihiko

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Delmas

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful retro style, included breakfast was good, but most of all great caring staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained property with numerous shopping and dining options within walking distance.
Stayed 3 nights in Jan 2025

6/10 Okay

Wellison

Liked: Cleanliness
Stayed 12 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Dr Aaron, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and large with a very good staff. However, it was inconvenient for food and eateries.
Stayed 4 nights in Oct 2024

10/10 Excellent

JANE, Vancouver

Stayed 1 night in Sep 2024

8/10 Good

Matt, Burwood

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Old hotel but well maintained, good value for money
Stayed 4 nights in Sep 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Comfy feeling
Stayed 3 nights in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy
Stayed 4 nights in Jul 2024

10/10 Excellent

Sky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

paul, nelson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class fir the price always stay there, cannot beat it.
Stayed 2 nights in May 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Art Deco beauty

A really great hotel. Art deco to the Max. Excellent food and great service and staff. The only thing is the lack of tv channels that stops this hotel getting 5 stars.
Stayed 11 nights in Apr 2024

10/10 Excellent

Irish Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. I am so amazed how professional and friendly all Herald polaris staff. I enjoyed my stay. It's a beautiful hotel for a budget friendly price. Will definitely go back again here.
Stayed 2 nights in May 2024

4/10 Poor

jeff

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Chunsouk

Liked: Cleanliness
Stayed 7 nights in Feb 2024

10/10 Excellent

Thomas J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tom - McKinney

I will always stay in this hotel when in the area, and have several times over the past couple of years. The service is impeccable and the comfort of the rooms and hotel is wonderful. Especially surprising are the delightful and exquisite architectural and decorative appointments of a type that one would normally only find in a way far more expensive hotel. This is a genuine wonderful value that will not disappoint you in the least.
Stayed 3 nights in Feb 2024

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best accommodation in Manila! I’ll be back :)))
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tom-McKinney

My go to place when I am in there area. Have been here many times with the same great service and comfort always. I will always select this place above all others other general area.
Stayed 1 night in Feb 2024