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Imperial Palace Suites

3.0 star property

Photo gallery for Imperial Palace Suites

Premier Suite, 2 Queen Beds, Non Smoking
Outdoor pool
Meeting facility
Living area
Front of property

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Timog Ave corner Tomas Morato Avenue, Quezon City, Manila, 1103
  • Place, Tomas Morato Ave
    ‪1 min walk‬
  • Place, Eton Centris
    ‪11 min walk‬
  • Place, St. Luke's Medical Center
    ‪3 min drive‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪23 min drive‬

Room options

View all photos for Premier Suite, Non Smoking

Premier Suite, Non Smoking

Premier Suite, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Premier Suite, 2 Queen Beds, Non Smoking

Premier Suite, 2 Queen Beds, Non Smoking

Premier Suite, 2 Queen Beds, Non Smoking

  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premier Suite, 2 Single Beds, Non Smoking

Premier Suite, 2 Single Beds, Non Smoking

Premier Suite, 2 Single Beds, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Studio, 1 Queen Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Single Beds, Non Smoking

Studio Suite, 2 Single Beds, Non Smoking

Studio Suite, 2 Single Beds, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Quezon City

Imperial Palace Suites places you in the heart of Quezon City, steps from Tomas Morato Ave and 3 km (1.9 mi) from SM North EDSA. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has concierge services. Additionally, you'll find a 24-hour front desk, express check-in and express check-out. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3-property class Diliman hotel include Smart Araneta Coliseum and SM Megamall.

What's nearby

  • Tomas Morato Ave - 1 min walk - 0.0 km
  • Eton Centris - 11 min walk - 1.0 km
  • Philippine Heart Center - 3 min drive - 1.8 km
  • St. Luke's Medical Center - 3 min drive - 2.5 km
  • SM North EDSA - 4 min drive - 2.8 km

Getting around

  • Manila Laong Laan Station - 7 min drive
  • Quezon Avenue Station - 13 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 44 min drive

Restaurants

  • ‪Manmaru Japanese Izakaya - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Goodah Timog - ‬1 min walk
  • ‪Wangfu - ‬2 min walk
  • ‪Silla Korean Restaurant - ‬1 min walk

About this property

Imperial Palace Suites

There's a restaurant on site. WiFi is free in public spaces. Imperial Palace Suites offers its guests an outdoor pool and a fitness centre. The business-friendly Imperial Palace Suites also features concierge services, complimentary newspapers in the lobby, and a corner/local shop. Limited free parking is available on a first-come, first-served basis.

This 3-star Quezon City hotel is smoke free.

  • 203 guestrooms or units
  • 12 levels
  • Conference rooms
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Imperial Palace Suites offers 203 air-conditioned accommodations with a safe and complimentary slippers. This individually decorated and furnished accommodation includes desks. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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  • Kids’ pool
  • Parking included
  • Free Wi-Fi
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The price is NZ$89
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Imperial Palace Suites
Imperial Palace Suites Hotel
Imperial Palace Suites Hotel Quezon City
Imperial Palace Suites Quezon City
Imperial Suites
Imperial Palace Quezon City
Imperial Palace Suites Quezon City Hotel Quezon City
Imperial Palace Suites Hotel
Imperial Palace Suites Quezon City
Imperial Palace Suites Hotel Quezon City

Frequently asked questions

What is the cancellation policy at Imperial Palace Suites?

Imperial Palace Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Imperial Palace Suites?

Yep, Imperial Palace Suites has a free self car park. Onsite parking is limited.

Does Imperial Palace Suites have a pool?

Imperial Palace Suites has an outdoor pool.

Is there a free airport shuttle available at Imperial Palace Suites?

No, Imperial Palace Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Imperial Palace Suites?

Yep, you can grab a meal at Imperial Palace Suites's onsite restaurant.

What time are check-in & check-out at Imperial Palace Suites?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Imperial Palace Suites?

No, pets are not allowed.

Imperial Palace Suites Reviews

Reviews

5.6
Rating 10 - Excellent. 13 out of 228 reviews
Rating 8 - Good. 54 out of 228 reviews
Rating 6 - Okay. 68 out of 228 reviews
Rating 4 - Poor. 48 out of 228 reviews
Rating 2 - Terrible. 45 out of 228 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

3.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Dislike everything about this hotel there are no basic essentials in the room. This should not be in your listings.
Stayed 1 night in Mar 2020

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I basically didnt like everything about this place, the rooms, the beddings, the bathroom and sink which are both clogged,, the yucky sheets and towels, no trash cans and electric kettles inside the rooms, the defective lightings, the dilapidated and dirty elecavators, the swiming pool area that needs repair and the corridors that smells bad.So instead of comfort and rest, it was a terribly uneasy and sleepless night for me.To be honest, the place needs total cleaning and makeover.
Stayed 1 night in Dec 2019

8/10 Good

Erik

Travelled with group
Liked: Staff & service

Overall

The room was really nice, but there was nothing additional there, no toilet paper, no hair dryer, no extra pillows, blankets, nothing. Kinda disappointing.
Stayed 2 nights in Dec 2019

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not as it looks in the picture. The air conditioner did not work.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall, the building is quite old. Room service is slow and the building is starting to show it’s wear and tear. The hotel does not allow any alcohol in the room which is quite disappointing. We asked for toilet paper and we were told we need to wait until the next day. We went to 711 to buy our own toilet paper. No air conditioning in the lobby, Elevetor or hallways as it was broken. Door knob on the 11 floor emergency stairwell broken. Lack of hot water in the suite and cracks in the ceiling. The only positive part was the staff at the front desk which was very polite and energetic. It’s not their fault that management neglected keeping this building looking good. Neglected maintenance of the building.
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel supposed to be 4 star hotel but was nothing close to one star motel I’m thinking to request my money back .
Stayed 3 nights in Sep 2019

2/10 Terrible

Ponciano

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maltreated an 82 years old Hotel Guest

Emilia Cruz (Front Desk) gave my mother a very poor customer service. My mother who is 82 years was maltreated in this hotel. Don't book on this hotel...VERY!!! VERY POOR SERVICE!!!!
Stayed 1 night in Sep 2019

6/10 Okay

Jeffrey

Disliked: Room comfort
Stayed 2 nights in Sep 2019

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away and never return to Imperial

This is the worse hotel I’ve ever stayed at in the Philippines. The rooms were nicely remodeled but there will subtle things overlooked by the staff. 1. The pillows will filthy. If you peel back the dingy old pillow covers, you’ll find a dirty old pillow with thousands of other peoples saliva. This pillow should of been thrown away and replaced years ago. They should at least put a pillow liner. 2. The beds sheets are old and dingy white. These are high mileage and needs to be thrown away. I didn’t feel comfortable slipping in between the old sheets so I only slept on top of the newer cleaner looking comforter. 3. The daily maid service needs to go re-taught. They picked up my wet dirty towels off the ground, folded them and put it back on the rack. Where’s my new towels? They would take the 1/2 roll of toilet paper off the rack and replaced it with nothing. The bottled water was replaced on the first and last days only. 4. The WiFi process was stupid. They would give you these daily 24hr logins/password papers. Why not set it up for more the 24hrs? 5. The sofa had cigarette burn holes but my room was non-smoking. When you sit on it or touch it, dust would fly in every direction. The smell, was horrific. I wouldn’t even place my shoes on them.
Stayed 7 nights in Aug 2019

6/10 Okay

Logan

Stayed 1 night in Aug 2019

6/10 Okay

rodel

Stayed 1 night in Jul 2019

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right

Local was what I was looking for just right 24 hours eaters and lounges will visit early next year
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I like the location of the place, a lot of place to eat. My family and I were very displeased of the hotel's facility. First thing I usually check when I check in the hotel is the bed. The sheets were all worn out and I could tell were not changed at all. I found a lot of hair, strands of hair. The towels were ripped and very old. The toilet seat and lid were broken. The shower door was broken and wasn't able to completely close.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old tired and in need of complete renovation. I wouldnt recommend, we stayed there as we had business in the area.
Stayed 1 night in Feb 2019

8/10 Good

Bonifacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
No coffee maker or percolator available for use. Staff said its in a locked room. Telephone cord coming apart. A long wait when calling front desk. Not happy with the service.
Stayed 1 night in May 2019

6/10 Okay

Kreig Audrey

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
There is a charge of 1000p if you drink beer in your room????? That’s a new one to me. No other hotel in the world that I have stayed in has this charge. They don’t even have a restaurant and the bar at the pool area is dilapidated & closed so where else could you have a drink except in your room. I find this stupid.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice big rooms and clean. Need to change to the towels
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice stay. Wifi was down on last day. Overall location was good.
Stayed 3 nights in Jan 2019

4/10 Poor

Kin Chi

Liked: Cleanliness, room comfort
Disliked: Staff & service

Not so good service.

There is no elderly rate provided to senior person and no breakfast provided. In the booking it mentioned that breakfast is included. No restaurant is the hotel other than Starbucks. Bottle water not provided in room until we asked for several time. Also no wifi in the room but mentioned wifi provided in the booking.
Stayed 2 nights in Jan 2019