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5.0 out of 5

"The location was ideal for what I needed a very short walk to shops and restaurants Good for taxi services as well as Grab (Uber) Friendly customer s ... " More

By a verified traveller on Sun 24 Mar 2019

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Hotel Description

Serena's House puts you in the heart of Manila, within just a 10-minute stroll of Robinson's Place and Baywalk. Highlights at this hotel include washing machines, free WiFi, and LED TVs.

Enjoy the outdoor swimming pool and gym. Additionally, you'll find laundry facilities, a terrace, and a garden. There's also the convenience of free parking nearby.

Places within a 30-minute walk of this 3-star Malate hotel include Rizal Park and Manila Ocean Park.

Comfort Double Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Basic Apartment, 1 Bedroom, Ocean View, Sea Facing

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Serena's House ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Serena's House

Family (1)
5 out of 5
The location was ideal for what I needed a very short walk to shops and restaurants Good for taxi services as well as Grab (Uber) Friendly customer service Very reasonably priced

Posted by on 24 Mar. 2019

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Comment from Hotel Management

24 Mar. 2019 by Ash

We appreciate your review, we are happy that we serve you well and you enjoyed your stay here. We are looking forward to host you again(:

Property Features

Serena's House offers its guests an outdoor pool and a fitness center. The business-friendly Serena's House also features a terrace, a garden, and laundry facilities. Smoking is allowed in designated areas at this 3-star Manila hotel.

  • 19 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Parking

Free parking nearby , Offsite parking reservations required

Transport

  • Train station: Manila Paco Station (2.3 km / 1.4 mi)
  • Metro station: Quirino Avenue LRT Station (0.8 km / 0.5 mi)

Room Amenities

Serena's House offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and slippers. Accommodations offer separate sitting areas and include desks. 32-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Manila hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

  • Washer
  • Sitting area
  • LED television
  • Cable channels
  • Electric kettle
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 10:30 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 10:30 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:30 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts debit cards and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. The property is professionally cleaned. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Cash Deposit Required
  • Noise-free rooms not guaranteed
  • One child stays free
  • Front desk opens daily at 10:30 AM
  • Front desk closes daily at 8:00 PM
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Long-term renters welcome
  • Children stay free - maximum age 11
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Food service not has not been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Property does not offer on-site COVID-19 testing
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Property mobile app recommended for guests

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 3000 per stay
  • Cash Breakage deposit: PHP 3000 per stay
  • Pool fee: PHP 150 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: PHP 1000 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: PHP 300 per day
  • Facilities fee: PHP 150 per person and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Serena's House Condo Manila
  • Serena's House Condo
  • Serena's House Manila
  • Serena's House Hotel
  • Serena's House Manila
  • Serena's House Hotel Manila

You should know

  • Pool access available from 7 AM to 7 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.