Hawks Cay Resort

4.0 star property
Luxury hotel with 4 restaurants and 5 outdoor pools

Photo gallery for Hawks Cay Resort

5 outdoor pools, pool cabanas (surcharge), pool umbrellas
Lobby
3 bedrooms, premium bedding, in-room safe, laptop workspace
Exterior
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
The current price is NZ$713
includes taxes & fees
20 Nov - 21 Nov

Explore the area

View map
61 Hawks Cay Blvd, Marathon, FL, 33050
  • Place, Little Conch Key
    ‪3 min drive‬
  • Place, Curry Hammock State Park
    ‪4 min drive‬
  • Place, Dolphin Research Center
    ‪7 min drive‬
  • Airport, Marathon, FL (MTH-Florida Keys Marathon)
    ‪25 min drive‬

Room options

Resort King

8.4 out of 10
Very good
(16 reviews)

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
3 bedrooms
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Resort Double Queen

8.0 out of 10
Very good
(24 reviews)

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
3 bedrooms
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Pool Cabana King

8.0 out of 10
Very good
(1 review)

Highlights

Furnished lanai
Air conditioning
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
3 bedrooms
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Water View King

8.8 out of 10
Excellent
(13 reviews)

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
3 bedrooms
  • 35 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Family Oasis

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
3 bedrooms
Hairdryer
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

Water View Double Queen

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
3 bedrooms
  • 35 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Resort King Accessible

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
3 bedrooms
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Resort Double Queen Accessible

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
3 bedrooms
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Family Accessible Guest Room

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
3 bedrooms
  • 35 sq m
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

Pool Cabana Double Queen

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished lanai
Air conditioning
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
3 bedrooms
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Island Junior Suite

Highlights

Separate sitting area
Air conditioning
Mini-fridge
LCD TV
Hypo-allergenic bedding
3 bedrooms
Sofa bed - double
Premium bedding
  • 46 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Resort Double Queen with Sleeper

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
3 bedrooms
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Captain's Suite

Highlights

Furnished patio
Separate sitting area
Air conditioning
Mini-fridge
LCD TV
Hypo-allergenic bedding
3 bedrooms
Premium bedding
  • 89 sq m
  • 1 bedroom
  • Water view
  • Sleeps 2
  • 1 King Bed

Admiral's Suite

Highlights

Furnished patio
Separate sitting area
Air conditioning
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • 130 sq m
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 2 King Beds

2 Bedroom Premium Villa - Queen/Twins

Highlights

Furnished patio
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 72 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

3 Bedroom Premium Villa

Highlights

Furnished patio
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 121 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

4 Bedroom Premium Villa

Highlights

Furnished patio
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 149 sq m
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed, 3 Queen Beds and 2 Twin Beds

4 Bedroom Villa

Highlights

Furnished patio
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 149 sq m
  • 4 bedrooms
  • Sleeps 6
  • 1 King Bed, 3 Queen Beds and 2 Twin Beds

2 Bedroom Single Level Premium Villa - Queen/Twins

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 72 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

3 Bedroom Villa

Highlights

Furnished patio
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 121 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 King Bed

3 Bedroom Premium Home with Pool

Highlights

Furnished patio
Separate sitting area
Private pool
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 153 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

2 Bedroom Villa - Two Queens

Highlights

Furnished patio
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 72 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

3 Bedroom Home with Pool

Highlights

Furnished patio
Separate sitting area
Private pool
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 153 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

3 Bedroom Single Level Premium Villa

Highlights

Furnished patio
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 121 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

3 Bedroom Single Level Villa

Highlights

Furnished patio
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 121 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

2 Bedroom Villa - Queen/Twins

Highlights

Furnished patio
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 72 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Sofa Bed, 1 Queen Bed and 2 Twin Beds

2 Bedroom Premium Villa - Two Queens

Highlights

Furnished patio
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 72 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

4 Bedroom Home with Pool

Highlights

Furnished patio
Separate sitting area
Private pool
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 152 sq m
  • 4 bedrooms
  • Sleeps 9
  • 1 King Bed, 3 Queen Beds and 2 Twin Beds

Single Level Villa with 1 Queen and 2 Twin Beds

Highlights

Furnished patio
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
LCD TV
  • 72 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

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About the area

Marathon

A luxury stay in Marathon awaits you at Hawks Cay Resort. You'll be 3.2 km (2 mi) from Curry Hammock State Park and 8.8 km (5.5 mi) from Long Key State Park. Highlights at this beachfront hotel include 4 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to Calm Waters Spa can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the sauna. The restaurant, Angler and Ale, is open for brunch, lunch and dinner. Pilar Bar is the hotel's own bar, serving drinks along with lunch and dinner. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site marina and gym. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Each morning full breakfast is served between 7 AM and 11 AM. There's also the convenience of valet parking. .With a stay at this 4-property class Marathon hotel, you'll be 41.5 km (25.8 mi) from Bahia Honda State Park.

What's nearby

  • Little Conch Key - 3 min drive - 2.7 km
  • Walkers Island - 4 min drive - 3.0 km
  • Curry Hammock State Park - 4 min drive - 4.0 km
  • Dolphin Research Center - 7 min drive - 5.3 km
  • Coco Plum Beach - 19 min drive - 17.2 km

Getting around

  • Marathon, FL (MTH-Florida Keys Marathon) - 14 min drive

Restaurants

  • ‪Angler & Ale - ‬6 min walk
  • ‪Tiki Grill - ‬3 min walk
  • ‪Georgie’s Coffee - ‬4 min drive
  • ‪Hawks Cay Marketplace - ‬1 min walk
  • ‪Lick It Bbq & Woodfire Pizza - ‬7 min drive

About this property

Hawks Cay Resort

Luxury hotel with 4 restaurants and 5 outdoor pools
Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hawks Cay Resort, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a children's club, a children's pool and outdoor tennis courts. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Marathon hotel.

  • 292 guestrooms or units
  • 4 levels
  • 4 buildings
  • 4 dining venues
  • 3 bars by the pool
  • 3 bars or lounges
  • 19999 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 1960
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Concierge
  • Games room or arcade
  • Library
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hawks Cay Resort offers 292 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Marathon hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains.

Calm Waters Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 13 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (USD 28.13 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 45 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Angler and Ale
  • Pilar Bar
  • Salt + Ash
  • The Cafe
  • Tiki Grill

Things to do

  • 2 outdoor pickleball courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Boat tours
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 19,999 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Front entrance ramp
  • Handrails in stairways (61 centimetre high)
  • Lift (61 centimetre wide door)
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 9 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • Resort fee: USD 61.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 30.00 for adults and from USD 15.00 for children
  • Uncovered self-parking fee: USD 28.13 per day (in/out privileges)
  • Valet parking fee: USD 45.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 9 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cay Hawks Resort
Cay Resort
Hawks Cay
Hawks Cay Duck Key
Hawks Cay Resort
Hawks Cay Resort Duck Key
Duck Key
Hawk Cay Resort
Hawks Cay Hotel Duck Key
Hawks Cay Resort Duck Key, Florida
Hawks Key
Hawks Cay Resort Marathon
Hawks Cay Marathon
Hawks Cay Resort Hotel
Hawks Cay Resort Marathon
Hawks Cay Resort Hotel Marathon

Frequently asked questions

What is the cancellation policy at Hawks Cay Resort?

Hawks Cay Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hawks Cay Resort?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Hawks Cay Resort on 20 Nov 2025 start from NZ$603.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hawks Cay Resort?

Yep, Hawks Cay Resort has an uncovered self car park with in/out privileges for USD 28.13 per day. Onsite parking is limited.

Are there any beaches close to Hawks Cay Resort?

The closest beach to Hawks Cay Resort is Sombrero Beach (20.1 km).

Is there a spa on site at Hawks Cay Resort?

Yep, Calm Waters Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Hawks Cay Resort have a pool?

Yep, and guests love it! Hawks Cay Resort has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Hawks Cay Resort?

Hawks Cay Resort features a private beach, 3 poolside bars and 5 outdoor pools.

What makes Hawks Cay Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hawks Cay Resort.

Is Hawks Cay Resort family-friendly?

You bet! With amenities such as a children's club, a children's pool and a playground, it's no surprise that Hawks Cay Resort is a hit with families.

Does Hawks Cay Resort serve breakfast?

Sure does, full brekkie is available daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Hawks Cay Resort?

No, Hawks Cay Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Hawks Cay Resort?

Relax with a coldie at the 3 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves brunch, lunch and dinner.

What time are check-in & check-out at Hawks Cay Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hawks Cay Resort?

No, only service animals are allowed.

Reviews

Hawks Cay Resort Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 474 out of 1003 reviews
Rating 8 - Good. 237 out of 1003 reviews
Rating 6 - Okay. 162 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

Reviews

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

MARIA

Travelled with family and small children
Liked: Cleanliness
We checked in at 4:00 PM and immediately noticed that the bathroom door lock was not working. It took approximately four hours for someone to address the issue, and the lock was not fixed until around 7:30 PM. At that time, we were informed that the bathroom door does not fully close. Later that night, the bathroom door became completely stuck and locked. We called for service the next morning at 7:20 AM, but the issue was not resolved until around 9:30 AM. During that time, we were unable to use our own bathroom and had to use the bathroom in the next guest room. As a result, we lost most of our first day—waiting for the initial repair and then dealing with the inconvenience of not having a working bathroom overnight. By the time the lock was first addressed around 7:30 PM, it was too late to enjoy amenities like the pool, which closes at sunset. This disrupted our stay and impacted our experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So fun. Loved my room and having Dolphin Connection right there for my kids. Food at all the restaurants from poolside to fancy was delicious.
Stayed 4 nights in Jul 2025

4/10 Poor

John

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Ice machine hard to find or not working. Elevator not functioning properly or down. Food and drinks too expensive and over rated. Unexpected charges that weren’t warranted! Absolutely will not stay there again and will advise the same if anyone asks me
Stayed 7 nights in Aug 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort. Great service. Very clean.
Stayed 2 nights in Aug 2025

8/10 Good

Ricardo

Stayed 4 nights in Aug 2025

10/10 Excellent

Siobhan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time here. The property is beautiful! The kids LOVED playing at the main pool, lagoon & other pool w/ pirate ship splash pad. Our only complaint is the water in all these areas is very warm except the pool by the pirate ship. Maybe when they build the new water slide area they will include a system that keeps the water cool & refreshing. Food & drinks were delicious but also expensive. We mostly ordered from the main pool tiki bar/grill. Jacob & Tomas from Turkey were so friendly & provided excellent service! We tried Salt & Ash for a nice fancy dinner & were not disappointed. Breakfast in the cafe always had a long line so be prepared. They accidentally had us listed as taking our food to go even though we did not request that. They gave us a number to place on our table but the food never came out & sat at the counter forever until we finally inquired as to the wait. We assumed it was taking long bc they were so busy. So that was a bit disappointing. We had the family oasis room w/ bunk beds which was perfect for us. There isn’t a view (looks out to the back of a building), but that didn’t bother us since we were barely in our room. Beds were comfortable, the AC was cold & the shower hot. We spent 3 nights there & didn’t leave the property except for one time to have dinner at Lazy Days in Islamorada which was so good. Though there are some areas that can be improved, overall we had a wonderful trip & look forward to coming back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alden

Stayed 1 night in Jul 2025

10/10 Excellent

Kurt Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lagoon is an interesting feature and we enjoyed it.
Stayed 5 nights in Jul 2025

8/10 Good

Charles

Travelled with family and small children
Liked: Property conditions & facilities
The bed and pillows were great
Stayed 3 nights in Jul 2025

8/10 Good

Kathy L

Stayed 3 nights in Jul 2025

8/10 Good

Louise, Ayr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our food at the Salt and Ash was the best meal we have ever had. It was so so good.
Stayed 2 nights in Jul 2025

8/10 Good

JAMES, Berea

Travelled with family
Liked: Cleanliness, staff & service
I failed to contact them about the air conditioning not working properly in room 4415 that I stayed in
Stayed 6 nights in Jul 2025

6/10 Okay

Glenn

Liked: Property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

Kavin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Balcony was dirty The room wasn’t clean right the next day they didn’t make our bed didn’t come in for service. Very poor management. Don’t wanna talk to you. It’s very poor. I’ve never go there again nor what I recommend anyone just horrible
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeannine

Stayed 6 nights in Jul 2025

2/10 Terrible

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice place, bad customer service
Stayed 2 nights in Jul 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Ricardo

Stayed 4 nights in Jul 2025

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with family! Lots to do and plenty nearby for other dining and shopping options.
Stayed 4 nights in Jul 2025

8/10 Good

Maria

Stayed 3 nights in Jul 2025

6/10 Okay

Victoria

Travelled with family

Disappointed

We are regulars at Hawks Cay. We usually love staying there. However, this time we were very disappointed with the level of service (particularly housekeeping) and with the room we were given. We booked the Family Oasis room because we are a family of 4 and it was very spacious with a King and a bunk bed. However when we got there we realized the room has no view (it overlooks at the service and maintenance area), with no balcony. The room is extremely dark, had to keep light on even during the day. Not particularly what I was looking for in a trip to the Keys. On our previous stays we went to rooms that had a balcony and overlooked either the garden or the water and we enjoyed spending time there in the evenings. When we asked if there was another room like ours with a view or balcony we were told that all Family Oasis have the same “view” (maintenance area/no balcony). Also, housekeeping left a lot to be desired. All 3 nights we had to request to have the bunk beds done (they would only put the sheet that covers the mattress and nothing else). One day they didn’t even leave us towels, I had to go to the front desk when we came back at night to get towels for the family to take a shower. I was told that they prioritize the rooms that are checking in Finally, even though they charge a $55/day resort fee you still have to pay separate for everything (to play pickleball you have to pay $10 per paddle per person). Not sure we will be coming back unfortunately.
Stayed 3 nights in Jul 2025