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Hawks Cay Resort

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Dates

May 2026

June 2026

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Premium bedding, in-room safe, laptop workspace, blackout curtains

Overview
Rooms
Location
Policies

Very good

Popular amenities

On private beach
Spa pool
Free Wi-Fi

includes taxes & fees

25 May - 26 May

Explore the area

61 Hawks Cay Blvd, Marathon, FL, 33050

Place, Little Conch Key
‪2 min drive‬
Place, Walkers Island
‪3 min drive‬
Place, Curry Hammock State Park
‪4 min drive‬
Airport, Marathon, FL (MTH-Florida Keys Marathon)
‪15 min drive‬

Room options

Resort King

Very good

Resort view
35 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Resort Double Queen

Very good

Resort view
36 sq m
1 bedroom
Sleeps 4
2 Queen Beds
Free Wi-Fi

Pool Cabana King

Wonderful

46 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Water View King

Excellent

Water view
35 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Family Oasis

Excellent

45 sq m
1 bedroom
Sleeps 5
1 King Bed
Free Wi-Fi

Water View Double Queen

Very good

Water view
35 sq m
1 bedroom
Sleeps 4
2 Queen Beds
Free Wi-Fi

Resort King Accessible

Excellent

Resort view
35 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Resort Double Queen Accessible

Excellent

Resort view
35 sq m
1 bedroom
Sleeps 4
2 Queen Beds
Free Wi-Fi

Family Accessible Guest Room

Very good

35 sq m
1 bedroom
Sleeps 5
1 King Bed, 1 Double Bed and 1 Single Bed
Free Wi-Fi

Pool Cabana Double Queen

Good

46 sq m
1 bedroom
Sleeps 4
2 Queen Beds
Free Wi-Fi

Island Junior Suite

Resort view
46 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Resort Double Queen with Sleeper

Very good

Resort view
35 sq m
1 bedroom
Sleeps 5
2 Queen Beds and 1 Single Sofa Bed
Free Wi-Fi

Captain's Suite

Water view
89 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Admiral's Suite

Water view
130 sq m
1 bedroom
Sleeps 4
2 King Beds
Free Wi-Fi

2 Bedroom Premium Villa - Queen/Twins

Very good

72 sq m
2 bedrooms
Sleeps 6
2 Queen Beds and 2 Single Beds
Free Wi-Fi

3 Bedroom Premium Villa

121 sq m
3 bedrooms
Sleeps 8
1 King Bed and 3 Queen Beds
Free Wi-Fi

4 Bedroom Premium Villa

149 sq m
4 bedrooms
Sleeps 8
1 King Bed, 3 Queen Beds and 2 Single Beds
Free Wi-Fi

4 Bedroom Villa

149 sq m
4 bedrooms
Sleeps 6
1 King Bed, 3 Queen Beds and 2 Single Beds
Free Wi-Fi

2 Bedroom Single Level Premium Villa - Queen/Twins

72 sq m
2 bedrooms
Sleeps 6
1 Queen Bed and 2 Single Beds
Free Wi-Fi

3 Bedroom Villa

121 sq m
3 bedrooms
Sleeps 8
3 Queen Beds and 1 King Bed
Free Wi-Fi

3 Bedroom Premium Home with Pool

153 sq m
3 bedrooms
Sleeps 8
1 King Bed and 3 Queen Beds
Free Wi-Fi

2 Bedroom Villa - Two Queens

72 sq m
2 bedrooms
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed
Free Wi-Fi

3 Bedroom Home with Pool

153 sq m
3 bedrooms
Sleeps 8
1 King Bed and 3 Queen Beds
Free Wi-Fi

Premium Villa, 3 Bedrooms

121 sq m
3 bedrooms
Sleeps 10
1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Villa

121 sq m
3 bedrooms
Sleeps 10
1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

2 Bedroom Villa - Queen/Twins

72 sq m
2 bedrooms
Sleeps 6
1 Double Sofa Bed, 1 Queen Bed and 2 Single Beds
Free Wi-Fi

2 Bedroom Premium Villa - Two Queens

72 sq m
2 bedrooms
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed
Free Wi-Fi

4 Bedroom Home with Pool

152 sq m
4 bedrooms
Sleeps 9
1 King Bed, 3 Queen Beds and 2 Single Beds
Free Wi-Fi

Single Level Villa with 1 Queen and 2 Twin Beds

72 sq m
1 bedroom
Sleeps 6
1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

About the area

Marathon

A luxury stay in Marathon awaits you at Hawks Cay Resort. You'll be 3.2 km (2 mi) from Curry Hammock State Park and 8.8 km (5.5 mi) from Long Key State Park. Highlights at this beachfront hotel include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Calm Waters Spa can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the sauna. The restaurant, Angler and Ale, is open for brunch, lunch and dinner. Pilar Bar is the hotel's own bar, serving drinks along with lunch and dinner. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site marina and gym. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Each morning full breakfast is served between 7 AM and 11 AM. There's also the convenience of valet parking. .With a stay at this 4-property class Marathon hotel, you'll be 41.5 km (25.8 mi) from Bahia Honda State Park.

What's nearby

Little Conch Key - 2 min drive - 2.7 km
Walkers Island - 3 min drive - 3.0 km
Curry Hammock State Park - 4 min drive - 4.4 km
Keys Cable Park - 4 min drive - 5.0 km
Dolphin Research Center - 5 min drive - 6.0 km

Getting around

Marathon, FL (MTH-Florida Keys Marathon) - 14 min drive

Restaurants

‪Angler & Ale - ‬6 min walk
‪Georgie’s Coffee - ‬4 min drive
‪The Wreck Galley & Grill - ‬4 min drive
‪Lick It Bbq & Woodfire Pizza - ‬7 min drive
‪Hawks Cay Marketplace - ‬1 min walk

About this property

Hawks Cay Resort

Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hawks Cay Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers outdoor tennis courts, a hot tub and a steam room. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Marathon hotel.

292 guestrooms or units

4 levels

4 buildings

4 dining venues

2 bars by the pool

3 bars or lounges

19999 sq ft of conference space

1858 sq. m of conference space

Built in 1960

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Conference space

Breakfast available (surcharge)

Front desk (24 hours)

Express check-out

Staff members are multilingual

Front desk safe

Car service

Concierge

Games room or arcade

Library

Garden

Outdoor picnic space

Gift shop

Beauty salon

Bellhop

Lift

Smoking in designated areas

Coffee shop

Hawks Cay Resort offers 292 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Marathon hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains.

Calm Waters Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 13 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Pool
Breakfast included
Pet-friendly
Free Wi-Fi

includes taxes & fees

25 May - 26 May

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Limo/town car service
Uncovered parking on site (USD 28.13 per day; includes in/out privileges)
Uncovered valet parking on site (USD 45 per day)
Limited on-site valet and self parking
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 7 AM to 11 AM for a fee: USD 30 for adults and USD 15 for children
2 poolside bars
3 bars/lounges
4 restaurants
A coffee shop/cafe
Couples/private dining

Restaurants on site

Angler and Ale
Pilar Bar
Salt + Ash
The Cafe
Tiki Grill

Things to do

2 outdoor pickleball courts
3 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Boat tours
Fishing
Fitness classes
Full-service spa
Gym
Hot tub
Kayaking
Library
Outdoor tennis court
Sauna
Snorkelling
Steam room
Tennis lessons
Water sports equipment
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Safe at front desk
Vending machine

Guest services

Concierge services
Multilingual staff
Porter/bellhop
Proposal/romance packages

Business services

19,999 square feet of conference space
Business centre

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Firepit
Garden
Marina
On a private beach
On the waterfront
Picnic area
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
8 accessible parking spaces
Area rugs in room
Assistive listening devices
Front entrance ramp
Handrails in stairways (61 centimetre high)
Lift (61 centimetre wide door)
Pool hoist on site
Thin carpet in room
Tile flooring in room
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (91 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa

4 buildings
4 floors
Ballroom
Banquet hall
Built in 1960
Designated smoking areas
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Hypo-allergenic bedding
Premium bedding

Bathroom

Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

32-inch LCD TV with premium cable channels

Food and drink

Champagne service
Coffee/tea maker
Limited room service

Air conditioning (climate-controlled)
Eco-friendly toiletries
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 9 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 200 per accommodation, per day
Resort fee: USD 61.88 per accommodation, per night

The resort fee includes:

Additional inclusions
Beach loungers
Beach towels
Business centre/computer access
Concierge service
Fitness centre access
Health club access
Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately USD 30.00 for adults and from USD 15.00 for children
Uncovered self-parking fee: USD 28.13 per day (in/out privileges)
Valet parking fee: USD 45.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 9 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cay Hawks Resort

Cay Resort

Hawks Cay

Hawks Cay Duck Key

Hawks Cay Resort

Hawks Cay Resort Duck Key

Duck Key

Hawk Cay Resort

Hawks Cay Hotel Duck Key

Hawks Cay Resort Duck Key, Florida

Hawks Key

Hawks Cay Resort Marathon

Hawks Cay Marathon

Hawks Cay Resort Hotel

Hawks Cay Resort Marathon

Hawks Cay Resort Hotel Marathon

Frequently asked questions

What is the cancellation policy at Hawks Cay Resort?

Hawks Cay Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hawks Cay Resort?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Hawks Cay Resort on 25 May 2026 start from NZ$694, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hawks Cay Resort?

Yep, Hawks Cay Resort has an uncovered self car park with in/out privileges for USD 28.13 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Hawks Cay Resort?

The closest beach to Hawks Cay Resort is Sombrero Beach (20.1 km).

Is there a spa on site at Hawks Cay Resort?

Yep, Calm Waters Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Hawks Cay Resort have a pool?

Yep, and guests love it! Hawks Cay Resort has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Hawks Cay Resort?

Hawks Cay Resort features a private beach, 2 poolside bars and 3 outdoor pools.

What makes Hawks Cay Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hawks Cay Resort.

Is Hawks Cay Resort family-friendly?

You bet! With amenities such as an arcade, 3 outdoor pools and a private beach, it's no surprise that Hawks Cay Resort is a hit with families.

Does Hawks Cay Resort serve breakfast?

Sure does, full brekkie is available daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Hawks Cay Resort?

No, Hawks Cay Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Hawks Cay Resort?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves brunch, lunch and dinner.

What time are check-in & check-out at Hawks Cay Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hawks Cay Resort?

No, only service animals are allowed.

Hawks Cay Resort Reviews

8.2

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8/10 Good

Michael

Travelled with family

7 Feb 2026

Liked: Cleanliness, staff & service

Disliked: Amenities

The villa was exceptionally clean, though not well equipped (lack of kitchen ware, not salt/pepper). We had difficulty with the WiFi the entire time we were there. The staff were wonderful and friendly. There was streaming services available in the individual room but not in the common area of our villa, not allowing for family movie night.

Stayed 3 nights in Feb 2026

6/10 Okay

Ellena

1 Feb 2026

Disliked: Cleanliness, property conditions & facilities

The villa smells like urine. I was moved to the main building after complaining and that was nice.

Stayed 2 nights in Jan 2026

6/10 Okay

Meghan

Travelled with family

28 Jan 2026

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Room was nice, although it was missing a lot of basic necessities. No trash can liners, no hand soap for the bathroom, no conditioner, ran out of soap and coffee even after asking the front desk we never received them. Wasn’t aware of the pool policy to close at 6 so that was also extremely disappointing, along with only 1 pool that kids were allowed in out of the 5 advertised

Stayed 3 nights in Jan 2026

10/10 Excellent

Jorge

27 Jan 2026

Great atmosphe

Stayed 1 night in Jan 2026

10/10 Excellent

Kurt

27 Jan 2026

Stayed 1 night in Jan 2026

10/10 Excellent

LANCE, ST JOHNS

25 Jan 2026

Stayed 6 nights in Jan 2026

4/10 Poor

Michelle Renae

Travelled with family

23 Jan 2026

Disliked: Amenities

Where to start? The coffee maker was dirty when we arrived, there were lipstick stains all over the cups in the cupboard, and a cockroach in the bathroom. There was what looked like blood on the wall and on the bathroom door upstairs. The resort fee is supposed to cover things like bikes and the tennis courts, but there were no bikes and no one to ever help us with the tennis. The put put golf was in horrible shape. The pools shut down at dark (5:30pm), which made it impossible for us to actually use the pool when we returned from our daily adventures. The one day we used it, their grounds crew spent the entire time leaf blowing and trimming everything which was not enjoyable. The trash truck came at 6:30am. The front desk staff was amazing, but everyone else seemed incredibly bothered that we were even there. The price of food and coffee is insane. The resort store did not have anything budget friendly. This was the second time we have stayed here (was much better five years ago), and we will not be coming back again.

Stayed 7 nights in Jan 2026

10/10 Excellent

Carole

22 Jan 2026

Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Travelled with partner

21 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was spacious, clean, and modern. The pools and pool areas were clean and maintained. The restaurants and cafe had really good food. The EV charging station was very convenient.

Stayed 3 nights in Jan 2026

4/10 Poor

Kelley

Travelled with family

21 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

We had drilling equipment parked in front of our room the whole stay and the workers were working and it was quite disruptive. I called for housekeeping 4x and they never came. We used pool towels for bathing.

Stayed 5 nights in Jan 2026

10/10 Excellent

Ivan

21 Jan 2026

Stayed 2 nights in Jan 2026

6/10 Okay

Lucille, Los Angeles

21 Jan 2026

Liked: Cleanliness

Disliked: Amenities

Room was good and resort itself was decent. Scored low because we ONLY booked there bc of family friendliness, kid pools and activities. There was ZERO indication, despite a bunch of online research and calls to the property, that the kid pool area was under construction and not usable at all. Also, we signed up to bring the kids to an art class. Paid the extra money and were then told that we had to stay there with the kids. Feel bad for the staff bc they are obviously frsutrated having to deal with guests that feel hoodwinked. Anyway...bottom line...do NOT visit w kids if you are planning on using the kid facilities without 100% confiming that they are done w construction and its open. Hawks Cay - do better by being transparent.

Stayed 2 nights in Jan 2026

8/10 Good

Jennifer

17 Jan 2026

Stayed 1 night in Jan 2026

4/10 Poor

thomas

17 Jan 2026

Stayed 3 nights in Jan 2026

10/10 Excellent

Regina

14 Jan 2026

Liked: Cleanliness, staff & service

Beautiful place

Stayed 1 night in Jan 2026

10/10 Excellent

Lliliam

13 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

AMAZING

Stayed 1 night in Jan 2026

6/10 Okay

Christine

Travelled with partner

12 Jan 2026

Liked: Amenities

Disliked: Cleanliness, property conditions & facilities

The condition of the rooms, ie; air conditioning, humidity and heat where an ongoing issue, so much so the floors where wet everyday. The housekeeping staff was less than adequate. However on the upside Salt and Ash and Angler and Ale were great! I special shout out to the resturant staff, Johnny, Hendry and all the manangement were wonderful and selectively I would give 10 stars to each member!

Stayed 10 nights in Jan 2026

6/10 Okay

Jerrod

Travelled with family and small children

10 Jan 2026

Liked: Cleanliness, property conditions & facilities

Zero food if you don’t have reservations. They will tell you to go to the angler restaurant which is a little walk and then you will wait for your food like everyone else for 2hours plus. The hotel was nice for 2-3 days only we ended up cutting our trip short and going to key west because the hotel and food was an issue.

Stayed 6 nights in Dec 2025

10/10 Excellent

Julie, Glenview

Travelled with family

10 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall great experience.

Stayed 3 nights in Jan 2026

10/10 Excellent

Melissa

10 Jan 2026

Stayed 6 nights in Jan 2026

10/10 Excellent

Robin

8 Jan 2026

Stayed 3 nights in Jan 2026

10/10 Excellent

Meredith

7 Jan 2026

Stayed 4 nights in Dec 2025

8/10 Good

Manuela

7 Jan 2026

Stayed 1 night in Jan 2026

2/10 Terrible

melike

Travelled with family

6 Jan 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Unacceptable room conditions and deceptive service Our stay at Hawks Cay was a series of disappointments. Upon check-in, we found black mold near the AC vent and a heavy mold smell. It took 4 hours to be relocated. On day 3, our toilet flooded, and the hot water vanished—leaving my son shivering in the shower after only one minute of lukewarm water. While maintenance fixed it once, the hot water failed again for the final two days. To top it off, checkout was a disaster. We were promised credits for resort and parking fees if we showed our Amex booking, but the staff member who made the promise disappeared. The replacement staff member denied the policy existed and was dismissive when I tried to show proof. No apology, no credit, and zero accountability. Very disappointing for a "resort" experience.

Stayed 4 nights in Jan 2026

6/10 Okay

Karl

Travelled with family

6 Jan 2026

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

property is nice, but they dont have it in good conditions, very disappointing service, beginning with mannager with bad attitude with our celiac allergy. Would not recommend anyone with allergies to visit this property, the have no staff prepared for it. Rooms area are dirty and overall the staff isnt friendly at all.

Stayed 2 nights in Jan 2026

Hawks Cay Resort

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3 Bedroom Home with Pool

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Villa

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2 Bedroom Villa - Queen/Twins

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2 Bedroom Premium Villa - Two Queens

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Single Level Villa with 1 Queen and 2 Twin Beds

About the area

Marathon

What's nearby

Getting around

Restaurants

About this property

Hawks Cay Resort

Awards and affiliations

Similar properties

Fairfield Inn & Suites by Marriott Marathon Florida Keys

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do