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Caravan Serai

4.0 star property
Upscale Marrakech guesthouse in Palmeraie with full-service spa

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Photo gallery for Caravan Serai

Outdoor pool, pool umbrellas, pool loungers
Garden
In-room safe, soundproofing, free WiFi
Breakfast, lunch, dinner served; local cuisine
Bar (on property)
Reviews
7.2

Good

Popular amenities

  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
264, Ouled Ben Rahmoune, Marrakech, 40000
  • Popular LocationPalmeraie Palace Golf8 min drive
  • Popular LocationMajorelle Gardens12 min drive
  • Popular LocationJemaa el-Fnaa15 min drive
  • AirportMarrakech (RAK-Menara)31 min drive

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Designer toiletries
Bidet
Shower/bath combination
Private bathroom
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Combined shower/bathtub, designer toiletries, hair dryer, dressing gowns

Suite

10/10 Exceptional

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
TV
Sofa bed
Designer toiletries
Bidet
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
TV
Designer toiletries
Bidet
Shower/bath combination
Private bathroom
Bathrobes
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Designer toiletries
Bidet
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Private Swimming Pool )

Suite (Private Swimming Pool )

Suite (Private Swimming Pool )

10/10 Exceptional

Highlights

Soundproofed
Fireplace
Private pool
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Designer toiletries
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool
Kennedy Hospitality Resort
Pool
Breakfast included
Spa
Kids pool
3.6 out of 5, Good, (126)
The price is NZ$138
for 1 night
includes taxes & fees
5 Jun - 6 Jun
Kennedy Hospitality Resort

About the area

Marrakech

At Caravan Serai, you'll be 9.7 km (6 mi) from Majorelle Gardens and 12.6 km (7.9 mi) from Jemaa el-Fnaa. Highlights at this guest house include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, body wraps and mani/pedis. The guest house's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the Turkish bath/hammam and pool loungers as well as access to bike hire. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free full breakfast is offered between 8 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 4-property class Palmeraie guest house include Avenue Mohamed VI and Marrakech Plaza.
View more Guest houses in MarrakechOpens in a new window

What's nearby

  • Palmeraie Palace Golf - 8 min drive
  • Majorelle Gardens - 12 min drive
  • Marrakech Plaza - 13 min drive
  • Le Jardin Secret - 15 min drive
  • Jemaa el-Fnaa - 15 min drive

Getting around

  • Marrakech Central Station - 24 min drive
  • Marrakech (RAK-Menara) - 33 min drive

Restaurants

  • Les Terrasses De Café - 8 min drive
  • McDonald's - 8 min drive
  • Oasis Café Tafernaout - 7 min drive
  • Chez Ali - 9 min drive
  • Bruschetta - 6 min drive

About this property

Caravan Serai

Upscale Marrakech guesthouse in Palmeraie with full-service spa
Caravan Serai offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, barbecue grills, and multilingual staff are also featured at Caravan Serai. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Marrakech guest house.

  • 17 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Caravan Serai offers 17 accommodations with DVD players and a safe. Cable televisions are provided.

Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

The on-site spa has massage/treatment rooms. Services include body wraps, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free extended parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 8 AM to 11 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • No lift

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer on request
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are available for EUR 25.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.49 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (one way)
  • Crib (infant bed) fee: EUR 25.0 per stay
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the guest house before arrival using the contact information on the booking confirmation.

Property is also known as

Caravan Serai House Marrakech
Caravan Serai Marrakech
Caravan Serai
Caravan Serai Guesthouse Marrakech
Caravan Serai Guesthouse
Caravan Serai Marrakech
Caravan Serai Guesthouse
Caravan Serai Guesthouse Marrakech

Frequently asked questions

What is the cancellation policy at Caravan Serai?

Caravan Serai offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Caravan Serai?

Yep, Caravan Serai has a free self car park and free extended parking. Onsite parking is limited.

Is there a spa on site at Caravan Serai?

Yep, there is an onsite spa at Caravan Serai. You'll enjoy heaps of services like body wraps, body scrubs and body treatments.

Does Caravan Serai have a pool?

Caravan Serai has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Caravan Serai serve breakfast?

Sure does, free full brekkie is served daily from 8 AM to 11 AM.

Is there a free airport shuttle available at Caravan Serai?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Caravan Serai?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Caravan Serai?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Caravan Serai?

No, only service animals are allowed.

Caravan Serai Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 35 reviews" "
Rating 8 - Good. 13 out of 35 reviews" "
Rating 6 - Okay. 4 out of 35 reviews" "
Rating 4 - Poor. 3 out of 35 reviews" "
Rating 2 - Terrible. 5 out of 35 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

catherine hughes

Liked: Cleanliness, staff & service, room comfort
I will always have a soft spot for Carsvansersie
We have long loved caravanserie So charming - lovely pool Gorgeous architecture- not posh but delightful - staff still lovely However - the food used to be quite good Not so now And the interiors of the shared spaces a little shabby
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stunning relaxing tranquil hotel to stay
Stayed 5 nights in May 2018

10/10 Excellent

Alicia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in Marrakesh
We were recommended to this hotel by a friend who has stayed here before. It’s a special boutique house with traditional Moroccan architecture features, away from the chaos in downtown Marrakesh. We loved our room with a private pool - it was beautiful, peaceful and quiet. If you want to go into the old town Médina, it’s about 25 mins drive and the hotel has free shuttle bus at 10am and 6pm. Definitely a place to come back if we visit Marrakesh again.
Stayed 3 nights in Oct 2017

2/10 Terrible

francois , San Antonio, TX

Disliked: Cleanliness, property conditions & facilities, room comfort
This is a motel period
Extremely disappointing Motel, not sure how they manage to get stars for this dump. For one you have to drive on an extremely bad dirt road. You have to cross the village's streets with open sewers into the middle of those streets. The motel is on the edge of a cliff with a dirt parking space in front of the Motel that fits 4 or 5 vehicles. The motel inside is extremely dusty and not well maintained. The room were rather furnaces. Although equipped with A/C, the A/C was very inefficient because the Windows and doors as well as their frames were not air tight and the AC units were small for the space they were supposed to cool off. The beds and the mattresses were of an extremely poor quality. They still use the spring mattresses and the spring beds of 1970's. Forget about a restful night for many reasons: too hot to sleep, bad mattress and bed, and when finally you started getting a wink at 4:00 am, the call for payer over a blaring old speaker will for sure spring you out of bed. The facility is designed to imulate an ancient village Riad, however they seem to have confused antiques for junk. Many items such as tables, doors and windows are an absolute junk, but they try to pass them for antique. The breakfast was very generous if you don't mind the hoards of flies that you know for sure they had their previous meals from the street's sewers.

10/10 Excellent

Scott, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Oasis in the Desert
Our stay was wonderful from start to finish. The staff were multi-lingual which made it easy to communicate. They were willing to help us set up a camel trek,shuttle us daily into the marketplace in the centre of Marrakesh and give us advice on how to handle ourselves when haggling for things in the market. We were even shuttled to a Moroccan Fantasy show one evening, which displayed the legend and folklore of this enchanted place through music and equestrian expertise. On Wednesday we explored the local village's weekly souk. This was an amazing experience, but we would not have done it without the escort of a staff member from the hotel. They made it a wonderful and exciting experience for us. (A HUGE THANK YOU TO ALI the hotel manager!) The hotel was clean and beautiful. Every evening the pool was lit by candle light. The gardens were beautiful both in the night and the day! The bed was very comfortable. We enjoyed a private suite with a private pool (room number 1) and I highly recommend it if you are able to secure that particular room. It was worth every penny! We have already recommended this hotel to our friends, including a random stranger on the plane on our return trip. If you choose this hotel, you will not be sorry. Do be aware of the difficulty in driving back to the hotel if you are renting a car. The roads are really rough dirt roads. I would recommend using the hotel shuttle service for everything. Free shuttle to the market, low cost otherwise.

8/10 Good

karime, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vacation
The hotel is fantastic, but the neighbourhood is not very nice. It is very difficult to find the hotel and at the end we ended up renting a car in order to drive into Marrakech. There is a bus service that is offered but we preferred to not depend on the bus schedule. We really enjoyed our stay and hope that the hotel will be able to have the road paved and better signs put up.

10/10 Excellent

Richard , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very relaxing weeks holiday
The positioning of the Hotel isn't fantastic, but to be honest once you enter the front door there is very little reason to leave the Hotel, they have everything you need there and the whole ambiance and overwhelmingly friendly staff means that you don't want to go anywhere else. The reason I went to Marrakesh was to relax after a very exhausting year and that is exactly what I did, from relaxing by the pool or in the gardens, to some of the best massages I have ever had, after just one week I was completely relaxed Mohammed the Operations Director could not do enough to help me during my stay, he arranged Mountain Bikes to be delivered to the Hotel, trips to the Atlas Mountains including a guide, bookings in some of the best restaurants, nothing was too much trouble

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
nice winter getaway
very pleasant stay at this great retreat just outside marrakech centre. friendly staff, delicious meals and a great shuttle service to make getting in and out of the busy souks easy

8/10 Good

hubert

Stayed 1 night in Nov 2022

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon weekend à refaire piscine privée parfait
Stayed 2 nights in Aug 2022