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Door Janna

Property class: 4

Photo gallery for Door Janna

A lobby with a checkered floor, a central fire feature, and multiple seating areas surrounded by large potted plants.
A grand interior with a high ceiling, ornate iron railings, and a central chandelier.
A brick wall with a fireplace, outdoor seating with tables and chairs, and a view of the sky.
A spacious living room with a sofa, armchairs, a coffee table, and a chandelier.
A pool area with lounge chairs and umbrellas, surrounded by a tiled patio and a stone wall.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
27 Derb Jdid, quartier riad Zitoun lakdim, Marrakech, Marrakech, 40000
  • Place, Bahia Palace
    ‪3 min walk‬
  • Place, Jemaa el-Fnaa
    ‪7 min walk‬
  • Place, Koutoubia Mosque
    ‪10 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪10 min drive‬

Room options

View all photos for Double or Twin Room

A bedroom with a bed, bedside lamps, a TV, and a window.

Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a bed, a sofa, a round wooden table, and a large wall painting.

Deluxe Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

A modern hotel room with a curved sofa, a small wooden table, a round coffee table, and a wall decorated with woven art pieces.

Suite

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

A bedroom with a beige sofa, decorative pillows, a wooden coffee table, a wall mural, and a bed with patterned bedding.

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Marrakech

Door Janna puts you in the heart of Marrakech, within steps of Mellah Market and Moroccan Culinary Arts Museum. Highlights at this riad include 2 restaurants, 2 bars/lounges and a full-service spa. .Enjoy the outdoor swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Free local cuisine breakfast is available daily between 7:30 AM and 10:30 AM. .Attractions within a 10-minute drive of this 4-property class Medina riad include Jemaa el-Fnaa and Majorelle Garden.
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What's nearby

  • Bahia Palace - 3 min walk - 0.3 km
  • Jemaa el-Fnaa - 7 min walk - 0.6 km
  • El Badi Palace - 8 min walk - 0.7 km
  • Souk of the Medina - 8 min walk - 0.7 km
  • Koutoubia Mosque - 10 min walk - 0.9 km

Getting around

  • Marrakech Central Station - 17 min drive
  • Marrakech (RAK-Menara) - 18 min drive

Restaurants

  • ‪Fine Mama - ‬6 min walk
  • ‪Grand Hotel Tazi - ‬7 min walk
  • ‪Naranj - ‬6 min walk
  • ‪Snack El Bahia - ‬7 min walk
  • ‪Mi Fatima - Best Soup - ‬4 min walk

About this property

Door Janna

Door Janna offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Spa services, a terrace, and coffee/tea in common area are also featured at Door Janna.

This 4-star Marrakech riad is smoke free.

  • 10 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Local cuisine
  • Breakfast available (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • No smoking on site
Door Janna offers 10 accommodations with a safe and complimentary bathrobes. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and change of towels can be requested.
Door Janna has 1 treatment room. Services include massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 40
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Door Janna

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.17 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Door Janna Riad
Door Janna Marrakech
Door Janna Riad Marrakech

Frequently asked questions

Is there a spa on site at Door Janna?

Yep, Door Janna is available for guests. You'll enjoy services like massages.

Does Door Janna have a pool?

Door Janna has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Door Janna?

Door Janna features a full-service spa, an outdoor pool and 2 restaurants.

Does Door Janna serve breakfast?

Yep, free local cuisine breakfast is served daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Door Janna?

No, Door Janna does not offer an airport shuttle service.

Is there a bar or restaurant at Door Janna?

Yep, Door Janna has 2 restaurants.

What time are check-in & check-out at Door Janna?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Door Janna?

No, pets and service animals are not allowed.

Door Janna Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 83 out of 88 reviews
Rating 8 - Good. 4 out of 88 reviews
Rating 6 - Okay. 0 out of 88 reviews
Rating 4 - Poor. 0 out of 88 reviews
Rating 2 - Terrible. 1 out of 88 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, exceptional staff, super comfortable
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from start to finish. Breakfast is fantastic, great start tho the day. Would highly recommend.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Riad - great location. Clean and staff were lovely.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Door Janna is an oasis of calm and luxury in the center of the Medina section of Marrakech. It’s a wonderful location from which to explore this exotic city.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Bryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was incredible. The staff was kind and attentive. The rooms were comfortable and stylish. Couldn’t have asked for a better stay.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional. Beautiful property, quiet and very well appointed room. The staff was amazing and attentive. highly recommend and
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Grismar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walking distance to shopping and restaurants. Staff was very helpful. Would highly recommend.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was incredible. So clean and modern, but still with the feel of Marrakech. The staff was so friendly, helpful, and kind. The location is close to the souks in medina and very central for walking around to other attractions - highly recommend!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Elona

Liked: Cleanliness, property conditions & facilities
Beautiful place!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Abdullah

Liked: Cleanliness, amenities, property conditions & facilities
Glad i chose to stay in a riad because of this experience. Staff is very very friendly. Breakfast is excellent quality
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Laura

Loved everything about this riad. We spent a long time trying decide where to stay
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

shreya

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very attentive. The room was very clean and location was great. Beautiful place
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Amazing experience. Gorgeous hotel. Wish we knew that it isn’t accessible by taxi though.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here, they had the best products to use and the entire decor was peaceful and pretty. The staff were very attentive and lovely and I can’t wait to go back and visit.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Lovely design
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Great service all around. They were very helpful. The room was laid out well and very nice. Breakfast was good. Very close to everything.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Arsen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was splendid, very clean and tranquil. The staff were nice and friendly. A great experience!
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Staff very friendly, room very clean and breakfast top! Will definitely be back soon! Thanks again!
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Really cute Riad with clean and modern features. Lovely bathroom products and comfy bed!
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Omar Mansour

Liked: Cleanliness, amenities, property conditions & facilities
Fantasy
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Haleigh

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our stay at Door Janna was pleasant, hotel is beautiful! Renovated top to bottom with a beautiful courtyard. The Pink Janna drink is also excellent! However, we had several issues that led us to not to feel like it was a five star experience. Location is excellent but it’s not easy to find unless you’re giving a driver a specific circle to be dropped at so you can walk the rest. No one met us there even after I messaged that we would be arriving early or offered to carry baggage through the souk or anything which they did at every other riad we stay at in Marrakech. Service around the hotel other than breakfast was intermittent and slow, I’d lower expectations. We requested laundry be sent out and then later found the laundry bag still sitting under the front desk at night and no one ever acknowledged it or sent it out.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New modern hotel. Great staff. Fast WiFi. Great location. Quiet and Relaxing in the riad. Breakfast could use a few more options but good quality. Not the best communication for airport pick up. Should use WhatsApp for messaging UK pick ups
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Rolly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a diamond in the rough. Such a beautiful hotel in the busy environment within walking distance to everything you might need to explore. It gives that authentic Marrakesh experience from decor to food to facilities to the staff. A must stay when one is in Marrakesh
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Riad

Wonderful Riad in a perfect location. Beautifully refurbished to a very high standard. Comfortable rooms. Perfect rooftop with splash-pool, seating and sunbeds, a great place to enjoy breakfast. Would happily return.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really beautiful Riad.The roof terrace and quality of the breakfast was particularly lovely. We really could not praise the staff enough. Especially the night manager and the breakfast staff.
Stayed 3 nights in Nov 2024