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Kenzi Club Agdal Medina All Inclusive

5.0 star property
All-inclusive hotel connected to a shopping centre in Marrakech with 2 restaurants

Photo gallery for Kenzi Club Agdal Medina All Inclusive

Indoor pool, 2 outdoor pools, pool umbrellas
Indoor pool, 2 outdoor pools, pool umbrellas
Junior Suite, Garden View
Terrace/patio
Junior Suite, Garden View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Spa
The current price is NZ$398
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
Avenue Mohamed VI Zone de l Agdal, Marrakech, 40000
  • Place, Agdal Gardens
    ‪8 min walk‬
  • Place, Oasiria Water Park
    ‪6 min drive‬
  • Place, Jemaa el-Fnaa
    ‪7 min drive‬
  • Airport, Marrakech (RAK-Menara)
    ‪9 min drive‬

Room options

View all photos for Junior Suite, Garden View

Junior Suite, Garden View

Junior Suite, Garden View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
HDTV
Separate bedroom
Bidet
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Privilege Twin Room, Garden View

Minibar, in-room safe, desk, soundproofing

Privilege Twin Room, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Bidet
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Privilege Room, 1 Queen Bed, Garden View

Minibar, in-room safe, desk, soundproofing

Privilege Room, 1 Queen Bed, Garden View

Highlights

Patio
Soundproofed
Air conditioning
HDTV
Bidet
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 4
  • 1 Queen Bed

View all photos for Privilege Room, Queen Size Bed, Garden View

Minibar, in-room safe, desk, soundproofing

Privilege Room, Queen Size Bed, Garden View

  • Sleeps 3

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, soundproofing

Family Room (2 Adults + 2 Children)

  • Sleeps 2

View all photos for Deluxe Room, Queen Size Bed, Garden View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, Queen Size Bed, Garden View

  • Sleeps 3

View all photos for Privilege Room, Twin Beds, Garden View

Minibar, in-room safe, desk, soundproofing

Privilege Room, Twin Beds, Garden View

  • Sleeps 3

View all photos for Deluxe Room, Twin Beds, Garden View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, Twin Beds, Garden View

  • Sleeps 3

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room

  • Sleeps 1

View all photos for Deluxe Twin Room, Garden View

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room, Garden View

8.4 out of 10
Very good
(32 reviews)

Highlights

Patio
Soundproofed
Air conditioning
HDTV
Bidet
Private bathroom
Hairdryer
Free bottled water
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room, Queen Bed , Garden View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, Queen Bed , Garden View

Highlights

Patio
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Bidet
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

Junior Suite With Garden View

  • Sleeps 2

About the area

Marrakech

You'll be connected to a shopping centre at Kenzi Club Agdal Medina All Inclusive, and within just a 10-minute stroll of Avenue Mohamed VI and Circuit Moulay Al Hassan. Highlights at this luxury hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and body wraps along with aromatherapy and mani/pedis. The restaurant, Atlas, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The Oasis is the hotel's own bar, serving drinks along with light fare. Enjoy the 2 indoor tennis courts, indoor swimming pool and gym plus access to mini golf. 16146 square feet (1500 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a steam room. Each morning free buffet breakfast is offered between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Attractions within a 10-minute drive of this 5-property class Mechouar-Kasbah hotel include Jemaa el-Fnaa and Le Grand Casino de La Mamounia.

What's nearby

  • Avenue Mohamed VI - 2 min walk - 0.2 km
  • Agdal Gardens - 8 min walk - 0.7 km
  • Le Grand Casino de La Mamounia - 6 min drive - 6.2 km
  • Oasiria Water Park - 6 min drive - 4.8 km
  • Jemaa el-Fnaa - 7 min drive - 7.0 km

Getting around

  • Marrakech Central Station - 13 min drive
  • Marrakech (RAK-Menara) - 14 min drive

Restaurants

  • ‪Café Tablem Marrakech - ‬4 min drive
  • ‪Boucherie Hammoud - ‬7 min drive
  • ‪Bo Zin - ‬9 min walk
  • ‪Dar Soukkar - ‬10 min walk
  • ‪Bladna - ‬3 min drive

About this property

Kenzi Club Agdal Medina All Inclusive

All-inclusive hotel connected to a shopping centre in Marrakech with 2 restaurants
Kenzi Club Agdal Medina All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Kenzi Club Agdal Medina All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, indoor tennis courts, and a waterslide. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. An indoor pool, a children's pool, and a health club are also featured at the luxury Kenzi Club Agdal Medina All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 5-star Marrakech hotel.

  • 1 floor
  • 314 guestrooms or units
  • 2 dining venues
  • 16146 sq ft of conference space
  • 1500 sq. m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Kenzi Club Agdal Medina All Inclusive offers 314 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to patios. Satellite televisions are provided.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include body wraps, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Atlas
  • The Gnawa
  • The Oasis
  • The Orangery

Things to do

  • 2 indoor tennis courts
  • 2 outdoor pools
  • Archery
  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Playground
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (16,146 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kenzi Club Agdal Medina All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kenzi Club
Kenzi Club Agdal Medina
Kenzi Club Agdal Medina All inclusive
Kenzi Club Medina
Kenzi Club Medina All inclusive
Kenzi Club Agdal Medina All Inclusive All-inclusive property
Kenzi Club Medina All Inclusive All-inclusive property
Kenzi Club Medina Inclusive
Kenzi Agdal Medina Inclusive
Kenzi Club Agdal Medina All Inclusive Hotel
Kenzi Club Agdal Medina All Inclusive Marrakech
Kenzi Club Agdal Medina All Inclusive Hotel Marrakech

Frequently asked questions

What is the cancellation policy at Kenzi Club Agdal Medina All Inclusive?

Kenzi Club Agdal Medina All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kenzi Club Agdal Medina All Inclusive?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Kenzi Club Agdal Medina All Inclusive on 30 Nov 2025 start from NZ$383.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kenzi Club Agdal Medina All Inclusive?

Yep, Kenzi Club Agdal Medina All Inclusive has a free self car park.

Is there a spa on site at Kenzi Club Agdal Medina All Inclusive?

Yep, there is an onsite spa at Kenzi Club Agdal Medina All Inclusive. You'll enjoy heaps of services like body wraps and body scrubs.

Does Kenzi Club Agdal Medina All Inclusive have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Kenzi Club Agdal Medina All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Kenzi Club Agdal Medina All Inclusive?

Kenzi Club Agdal Medina All Inclusive features 2 outdoor pools, a full-service spa and a health club.

What makes Kenzi Club Agdal Medina All Inclusive a romantic place to stay?

Poolside dining and a lounge bar, as well as private patios in the guestrooms, all help set the scene for a romantic weekend at Kenzi Club Agdal Medina All Inclusive.

Is Kenzi Club Agdal Medina All Inclusive family-friendly?

You bet! With amenities such as a children's club, a children's pool and supervised childcare, it's no surprise that Kenzi Club Agdal Medina All Inclusive is a hit with families.

Does Kenzi Club Agdal Medina All Inclusive serve breakfast?

You bet, complimentary buffet brekkie is available daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Kenzi Club Agdal Medina All Inclusive?

No, Kenzi Club Agdal Medina All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Kenzi Club Agdal Medina All Inclusive?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kenzi Club Agdal Medina All Inclusive?

Check-in begins at 2:30 PM. Check-out time is 12:30 PM.

Are pets allowed at Kenzi Club Agdal Medina All Inclusive?

No, pets and service animals are not allowed.

Reviews

Kenzi Club Agdal Medina All Inclusive Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 467 out of 1003 reviews
Rating 8 - Good. 351 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

Reviews

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely low level Property, divided into small areas which kept it very Quiet. Very French, not a lot of English spoken, but it was not a problem Lots of daily activities, but archery for example it was turn up shoot 3 arrows then leave. No assistance or scoring or competitive edge. So we only went once. As the hotel was full there were no VIP upgrades available. Food varied a lot. Good for pasta, pizza, burgers salads. Taglines tasty, but very repetitive Wh had a great 5 days but we would have been tiered of the food had we stayed any longer
Stayed 4 nights in Jul 2025

8/10 Good

Helen, Stafford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great hotel with good facilities. Pros: Staff are very friendly and will do anything g to help. Good selection of activities every day from the animation team. Rooms well maintained and nice with daily cleaning. Amazing spa with great staff and massages Good gym (though air con could do with an upgrade) Shuttle into Marrakech - only 10 mins & free Cons: Main buffet restaurant chaotic. Always running out of food, cups, cutlery, glasses. Huge queues for non-Moroccan food and not a great choice. Very little meat. Breakfast choice been better in other hotels. Staff work very hard but are very understaffed so even drinks are self service (only soft drinks, wine & beer in restaurant). Cocktail bar near pool full of wasps, impossible to enjoy a quiet drink No air conditioning in spa rooms which was unfortunate and felt sorry for staff Not a great selection of drinks - cocktails mostly pre-made, no smoothies No ice cream throughout day except tub in main restaurant (big queue - two flavours!) Food not labelled for allergies at all Snack open at 3.30pm with good selection of pastries Would be good for mini fridge to contain some of the inclusive drinks Definitely stayed in better 5 star hotels and would say it’s a 4 star however we did pay less than we would for the more luxurious hotels so felt we got good value for money and would definitely return
Stayed 5 nights in Jul 2025

10/10 Excellent

kyra Lynne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fith time here - love it - great city break. This time we came for a friend’s special birthday, all three friends that had never been, loved it too! The staff are so helpfu/lovely, food good (& im a fussy eater), love the aqua and lots of things you ‘can’ do if you like. Heated pool for the cooler months is wonddrful. There’s a shuttle bus to/back from the medina but cabs to the center are reasonable (with a bit of haggling :-)). Can’t wait to go back!
Stayed 5 nights in Mar 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleased with the hotel and the staff were very helpful and friendly- we are both veggie and didn’t have a problem with the food options but we may have found it repetitive if we had stayed longer. Our only concern was that housekeeping knocked on our door at 22.45 one night I think to give us something but we didn’t feel happy answering the door.
Stayed 5 nights in Feb 2025

10/10 Excellent

Bradley Dean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for a family trip away. Nice pool areas and facilities. Staff were very friendly also.
Stayed 7 nights in Oct 2024

8/10 Good

Kenza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property needs to be renovated. This is not a 5* hotel. If you go there with the expectation of 3-4 stars you won’t be too disappointed. You have to request basic 5 stars amenities instead of it being provided in the rooms. The food is good and there is a variaty
Stayed 2 nights in Dec 2024

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd visit

Our 2nd stay at the kenzi club for some pre Christmas sun. Exceptional value for money. The hotel & grounds are beautiful & kept so clean & tidy. We had a suite & it was amazing. Can not fault any member of staff. They are so friendly and can’t do enough to help. Many of whom remembered us from last year. Would like to especially thank younes, yousef (waiter outdoors lunchtime ), yousef (waiter indoors dinner ) and Mohammed ( waiter in the bar on a night time ) They are a credit to the hotel & made our holiday extra special
Stayed 7 nights in Nov 2024

8/10 Good

kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was only a short one, and I am very much a foodie, but my thoughts in summary are ; beautiful grounds, beautiful rooms, poor drinks at times eg making a pina colada with vodka because the bar was closing in 30 minutes and they wouldn't open a new bottle of rum !!! Food was heavily vegetarian and the meat options were of poor quantity and quality. Some great sports options which sadly I did not get the time to use.
Stayed 2 nights in Nov 2024

6/10 Okay

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s very run-down for a ‘5 star’ resort. Everything just needed re-vamping. A lot of the sun loungers were broken etc. The food and drink were not good, and the service in the other restaurant, which you have to book, was awful - we left after the first course! The staff however, were so kind and friendly, and the place was clean!
Stayed 4 nights in Sep 2024

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel not 5 stars. Staff and food, excellent. Poolside area in need of some TLC, it looks tired in places with old furniture and sun bed mattresses which are in need of replacement.
Stayed 9 nights in Sep 2024

10/10 Excellent

Shehzad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Farrah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Ademolu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay all staff went over and beyond to make sure we r all safe and having a good time
Stayed 7 nights in Aug 2024

8/10 Good

Hyung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was awesome experience in Kenzi…
Stayed 2 nights in Aug 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Angad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service of all staff was brilliant, perfect for families. Will definitely be re-booking this hotel again.
Stayed 5 nights in Aug 2024

2/10 Terrible

Bilal

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay Away!!! Mold, smells like sewer

it was terrible terrible service old rooms mold smell like sewage roaches. It is terrible. I mean terrible I don’t know how this hotel is getting 4.4.
Stayed 3 nights in Jul 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was excellent, staff couldn’t be more accommodating. I was worried initially as we saw some mixed reviews online, but our experience was brilliant. On arrival, the receptionist checked us in 3 hours early and gave clear directions as to where to sit while waiting for a buggy ride to our riad. We decided to walk as I just wanted to be in a dark room after going through the airport, and a member of staff came after us and insisted on giving us a ride to the riad. He helped us in with our cases and gave us a tour of the room, with instructions on how to call reception, use the safe and showed us where to find our private bar, get towels and access staff if we needed help. Our room was spacious, with a sliding door veranda onto a private patio with two chairs and a washing line to dry our clothes. There were plugs at each bedside, and a super king bed with the sheets changed daily. There was a mini-fridge (although empty, we got a bottle of water and Coke Zero at each meal time to keep in the fridge). The air conditioning worked from our arrival, and the room was consistently cool - a saving grace in the 40 degree heat. The bathroom was clean with toilet roll and clean towels regularly restocked. There was a rain shower with excellent pressure. Pools and amenities were excellent.
Stayed 4 nights in Jul 2024

10/10 Excellent

ayoub

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 4 nights in Jul 2024

10/10 Excellent

Alia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, people working there made it amazing. We were advised that we would get a bottle of wine as VIP, I told reception that we were non drinkers but we did not receive an alternative. No problem. We were given excellent rooms with access to a private pool, wonderful. Reception staff seemed a bit overwhelmed due to full bookings.Already looking to book for next year
Stayed 7 nights in Jul 2024

4/10 Poor

Georgina

Travelled with partner
Disliked: Amenities, property conditions & facilities
This is a far cry from a 5* hotel - ants in the rooms (which also smell of drains), terrible food/drink and threadbare towels. If you are a couple, don’t book here.. hundreds of children, very loud entertainment and not relaxing at all. It’s cheap, but spend the extra £200 and stay elsewhere!
Stayed 5 nights in Jul 2024

10/10 Excellent

Bal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 7 nights at the Kenzi Club. 2 adults and 3 teens. Lots of activities and all staff were brilliant particularly the entertainment team actively encouraging our teens to participate. Initially thought a buffet restaurant and 2 themed ( Moroccan and Italina) might not be enough variety but the buffet had themed nights and food was great everyday. No faults and will likely return again., in fact we are already recommending it to friends. Thanks to all staff for a great stay!!
Stayed 7 nights in Jun 2024

6/10 Okay

R M

Travelled with family, Travelled with group
Disliked: Staff & service
Stayed 7 nights in Jun 2024

10/10 Excellent

Mark Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute Gem. From start to finish, i cannot fault our stay. Short 3 night stay with friends. The accommodation was excellent with a nice upgrade to the privileged area which included private pool and bar. Food and drink was above and beyond. The wine for an all inclusive resort was outstanding. I would highly recommend this hotel for both long and short stays. Marrakech is a fantastic city and the people are kind, respectful and above all, happy and open to Western Tourists. Never felt unsafe, and grabbed many bargains in and around the souks. The hotel offer free shuttle to and from the city which was great. Thank you to everybody at the hotel for a truly memorable and enjoyable mini break.
Stayed 3 nights in Jun 2024