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Kenzi Menara Palace & Resort

5.0 star property
Luxury hotel connected to a shopping centre in Marrakech with 3 restaurants

Photo gallery for Kenzi Menara Palace & Resort

Building design
Property video
Property entrance
Exterior
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Av. Mohamed VI, Zone Agdal, Marrakech, 40000
  • Place, Avenue Mohamed VI
    ‪1 min walk‬
  • Place, Cinema Megarama
    ‪13 min walk‬
  • Place, Agdal Gardens
    ‪15 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪8 min drive‬

Room options

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
  • 56 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premium Room, King Size Bed, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Room, King Size Bed, Garden View

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Premium Room, King Size Bed, Pool and Atlas mountains View

Minibar, in-room safe, desk, soundproofing

Premium Room, King Size Bed, Pool and Atlas mountains View

7.2 out of 10
Good
(5 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Senior Suite, Garden View

Minibar, in-room safe, desk, soundproofing

Senior Suite, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
  • 109 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Senior Suite, Pool View

Minibar, in-room safe, desk, soundproofing

Senior Suite, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
  • 109 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Twin Beds, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Room, Twin Beds, Garden View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
  • 56 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Single Room, Pool View

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
  • 56 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Premium Suite, King Size Bed, Garden View

  • Sleeps 2

Premium Room, King Size Bed, Pool and Atlas mountains View

  • Sleeps 2

Premium Room, King Size Bed, Garden View

  • Sleeps 2

Premium Suite, King Size Bed, Pool and Atlas mountains View

  • Sleeps 2

View all photos for Premium Room, Twin Beds, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Room, Twin Beds, Garden View

  • Sleeps 2

View all photos for Premium Room, Twin Beds, Pool and Atlas mountains View

Minibar, in-room safe, desk, soundproofing

Premium Room, Twin Beds, Pool and Atlas mountains View

  • Sleeps 2

Deluxe Triple Room

  • Sleeps 3

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About the area

Marrakech

You'll be connected to a shopping centre at Kenzi Menara Palace & Resort, and within a 20-minute stroll of Avenue Mohamed VI and Agdal Gardens. Highlights at this luxury hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, body wraps and body scrubs along with access to the sauna and steam room. The buffet restaurant, Restaurant L'Insensé, is open for breakfast, lunch and dinner. L'Orientaliste is the hotel's own lobby lounge. Enjoy the free kids' club, gym, outdoor tennis court and kids' swimming pool. Business amenities include 10 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Mechouar-Kasbah hotel include Jemaa el-Fnaa and Majorelle Garden.

What's nearby

  • Avenue Mohamed VI - 1 min walk - 0.0 km
  • Cinema Megarama - 13 min walk - 1.2 km
  • Agdal Gardens - 15 min walk - 1.3 km
  • Al Mazar Mall - 15 min walk - 1.3 km
  • Place of Youth - 5 min drive - 2.9 km

Getting around

  • Marrakech Central Station - 5 min drive
  • Marrakech (RAK-Menara) - 9 min drive

Restaurants

  • ‪Café Tablem Marrakech - ‬19 min walk
  • ‪Bo Zin - ‬3 min drive
  • ‪Adam Park Hotel - ‬6 min walk
  • ‪Nouba - ‬2 min drive
  • ‪Cafe Clock - ‬3 min drive

About this property

Kenzi Menara Palace & Resort

Luxury hotel connected to a shopping centre in Marrakech with 3 restaurants
Some rates at Kenzi Menara Palace & Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Kenzi Menara Palace & Resort offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 10 meeting rooms are available. A children's pool, a terrace, and a complimentary children's club are also featured at the luxury Kenzi Menara Palace & Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Marrakech hotel is smoke free.

  • 236 guestrooms or units
  • 2 levels
  • 3 dining venues
  • Built in 2008
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Kenzi Menara Palace & Resort offers 236 accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, spring water baths, bathrobes and slippers.

This Marrakech hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 4 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Cinecittà
  • L'Orientaliste
  • Restaurant L'Insensé
  • Saoussane
  • Snack Pool Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Piano
  • Playground
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 2 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kenzi Menara Palace & Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 200 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Kenzi Menara
Kenzi Menara Palace
Kenzi Menara Palace All Inclusive
Kenzi Menara Palace All Inclusive Hotel
Kenzi Menara Palace All Inclusive Hotel Marrakech
Kenzi Menara Palace All Inclusive Marrakech
Kenzi Palace
Menara Palace
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Kenzi Menara Palace Hotel
Kenzi Menara Palace Resort Marrakech
Kenzi Menara Palace Resort
Kenzi Menara & Marrakech
Kenzi Menara Palace & Resort Hotel
Kenzi Menara Palace & Resort Marrakech
Kenzi Menara Palace & Resort Hotel Marrakech

Frequently asked questions

What is the cancellation policy at Kenzi Menara Palace & Resort?

Kenzi Menara Palace & Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Kenzi Menara Palace & Resort?

Yep, Kenzi Menara Palace & Resort has a free self car park and free valet parking.

Is there a spa on site at Kenzi Menara Palace & Resort?

Yep, there is an onsite spa at Kenzi Menara Palace & Resort. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Kenzi Menara Palace & Resort have a pool?

Kenzi Menara Palace & Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Kenzi Menara Palace & Resort?

Kenzi Menara Palace & Resort features 2 outdoor pools, a full-service spa and a health club. All guestrooms come with spring water tubs and 24-hour room service.

What makes Kenzi Menara Palace & Resort a romantic place to stay?

Couples spa treatments and poolside dining, as well as spring water baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Kenzi Menara Palace & Resort.

Is Kenzi Menara Palace & Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Kenzi Menara Palace & Resort is a hit with families.

Are there hot tubs in the rooms at Kenzi Menara Palace & Resort?

No, but there are spring water baths in the guestrooms.

Does Kenzi Menara Palace & Resort serve breakfast?

You bet, free buffet breakfast is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Kenzi Menara Palace & Resort?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Kenzi Menara Palace & Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kenzi Menara Palace & Resort?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Kenzi Menara Palace & Resort?

No, pets and service animals are not allowed.

Is there a golf course on site at Kenzi Menara Palace & Resort?

There is a golf course next to Kenzi Menara Palace & Resort.

Kenzi Menara Palace & Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 451 out of 1002 reviews
Rating 8 - Good. 339 out of 1002 reviews
Rating 6 - Okay. 120 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jacques

Business traveller
Liked: Staff & service
Food at the breakfast was not good.
Stayed 1 night in Sep 2025

10/10 Excellent

Atia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming & friendly Breakfast was delicious and had a lot of variety Bed room comfortable and large
Stayed 4 nights in Aug 2025

10/10 Excellent

Javed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with beautiful gardens and large outdoor swimming pool. Free shuttle to Jema-al-Fna Square. The staff were all excellent and very friendly. The only negative for me was that my room was on the side of the hotel where there was music coming from a nightclub in a neighbouring property late at night. Also they could do with some soft pillows. But I would happily stay there again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5* in every way.

The hotel was brilliant, staff were even better. Could not recommend this hotel highly enough…it is simply awesome!!!
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air condition could be better. Room temperature was about 23-25 degrees. We couldn’t het temperature lower. Same problem was our friends room. Even The mechanic couldn’t get The room cooler. Anyway we slept fine because room humidity was very low. Pool area is superb! Room pillows are very big and sleeping might be a problem for some people. Room condition could be better.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour reposant

Hôtel un peu excentre du centre ville mais de tout repos. Chambre spacieuse , grande piscine . Le personnel est très gentil , Kawtar et Ayoub à la réception sont très sympas . Plusieurs espaces pour se détendre avec un fond musical . J’ai surtout apprécié le calme qui y régnait .
Stayed 4 nights in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Andres, Aventura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was amazing, personel , breatfast was so good !!! Very outstanding option in Marrakesh !!
Stayed 1 night in Jun 2025

6/10 Okay

Mario

Liked: Room comfort
Disliked: Staff & service

Not so worth it

Our overall stay was OK but there are some stuff that new travellers need to know 1. If you are not all inclusive you are treated differently. 2. People are reserving chairs at the pool in the morning and only showing up at the end of the day. 3. The dinner buffet is 40 Euros/per and you have the extra for a glass of water. 4. The inside bartender can be very rude to non all inclusive members
Stayed 4 nights in Jun 2025

2/10 Terrible

Nauman

Disliked: Staff & service, room comfort

Unsatisfied Stay - Never Coming back

Unfriendly staff at reception during check in, actually quite rude. Kept asking for Iron for two days but it wasn’t provided. They kept saying that all irons are occupied with other guests. Last night AC stopped working and it took them almost one hour to shift us to another room - where internet was v v weak - almost not working. Earlier room # 268 Last night room # 146 or 147
Stayed 2 nights in Jun 2025

10/10 Excellent

Amine

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Zuber

Disliked: Staff & service
Disappointed with breakfast same every day I was there for 4 days boring. Pool was big. Not many people understand English
Stayed 4 nights in Jun 2025

10/10 Excellent

Sila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Notre séjour au Kenzi Menara Palace était super ! Très bon accueil, le personnel est au petit soin, très gentil. L’hôtel est spacieux et très propre. Le petit déjeuner est varié. L‘extérieur est magnifique et la piscine est grande. Nous y retournons sans hésiter. Merci à Mehdi et Mouad, les deux coachs, pour votre sympathie, à bientôt !
Stayed 4 nights in Jun 2025

8/10 Good

Zawadi

Liked: Cleanliness, amenities, property conditions & facilities
Cleanest place and friendly staff and concierge person Sharif he was an amazing person
Stayed 5 nights in May 2025

8/10 Good

Zawadi

Liked: Cleanliness, property conditions & facilities
The hotel stuff were so amazing and the concierge person called Sharif was so helpful with transport and he made our trip enjoyable with his services
Stayed 2 nights in May 2025

2/10 Terrible

Mohammed

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I paid for upgraded room and I got a regular room plus the room is infested with cockroaches and bugs. I moved to a different room, the air conditioner, not working and no accommodation.
Stayed 6 nights in May 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pas mal du tout

Très bon séjour dans cet hôtel. Nous avons beaucoup apprécié la piscine chauffée. Petit déjeuner très bien aussi manque juste le jus d’orange pressé et les oreillers un peu trop durs sinon c’était un excellent séjour ! Le personnel était très bien.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ngeiyah

Stayed 1 night in Apr 2025

10/10 Excellent

Oluwabankole

Liked: Property conditions & facilities
Lovely
Stayed 4 nights in Mar 2025

6/10 Okay

Bernich

Travelled with family, Travelled with family and small children
Liked: Cleanliness
N/A
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Don’t be fooled by the pictures

Honestly one of the worst hotels I’ve been to. Mainly due to the service of the staff. The receptionist were unfriendly and unhelpful. The same goes to the restaurant staff, they were busy talking to each other rather than filling missing food and beverage to the buffé. They also did not take away the platters or glasses. The reception questioned me and my mother the first day prior to check-in, why I did not want to share a bed with my mother, calling me an immature man. The last day the two people inte reception try to scam me with the booking a taxi to the airport, demanding 20 dirham (I paid 60 dirham before). They spoke Arabic since they knew I was Swedish. Little did they know I speak Arabic and understood what they were trying to do.
Stayed 5 nights in Mar 2025

6/10 Okay

Sandy

Travelled with partner
Disliked: Staff & service
Kenzi offered a generally acceptable stay, with a safe and quiet environment conveniently located near the city center. The readily available taxi service was a definite plus. However, several issues detracted from the experience. The staff's demeanor was less than welcoming. Despite two requests, our malfunctioning refrigerator was never repaired. Furthermore, we encountered a large cockroach in the restroom, which, after being dealt with by my husband, was not removed by housekeeping. Finally, the dinner was significantly overpriced, especially considering the mediocre quality of the food.
Stayed 5 nights in Mar 2025