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Palais Khum

3.5 star property
Hotel with a full-service spa, near Jemaa el-Fnaa

Photo gallery for Palais Khum

Lunch and dinner served, Moroccan cuisine
Indoor pool, pool loungers
Lunch and dinner served, Moroccan cuisine
Interior
Lunch and dinner served, Moroccan cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View map
2, Derb El Hammaria, Dar El Bacha, Marrakech, 40000
  • Place, Jemaa el-Fnaa
    ‪10 min walk‬
  • Place, Koutoubia Mosque
    ‪15 min walk‬
  • Place, Majorelle Garden
    ‪2 min drive‬
  • Airport, Marrakech (RAK-Menara)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony or patio
Air conditioning
Heating
Free cots/infant beds
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
Hairdryer
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
Hairdryer
  • 102 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Single Room

Luxury Single Room

Luxury Single Room

Highlights

Air conditioning
Heating
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

About the area

Marrakech

At Palais Khum you'll be within steps of Dar el Bacha Palace and Ensemble Artisanal. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, body wraps and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Enjoy the Turkish bath/hammam and pool loungers. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free parking nearby, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 3.5-property class Medina hotel include Jemaa el-Fnaa and Le Grand Casino de La Mamounia.

What's nearby

  • Le Jardin Secret - 3 min walk - 0.3 km
  • Jemaa el-Fnaa - 10 min walk - 0.9 km
  • Koutoubia Mosque - 15 min walk - 1.3 km
  • Le Grand Casino de La Mamounia - 20 min walk - 1.7 km
  • Majorelle Garden - 2 min drive - 1.5 km

Getting around

  • Marrakech Central Station - 4 min drive
  • Marrakech (RAK-Menara) - 17 min drive

Restaurants

  • ‪Le Jardin - ‬4 min walk
  • ‪Dar Moha Restaurant - ‬3 min walk
  • ‪Café Riad Laârouss - ‬6 min walk
  • ‪The Moorish - ‬4 min walk
  • ‪Terrasse des Épices - ‬4 min walk

About this property

Palais Khum

Hotel with a full-service spa, near Jemaa el-Fnaa
Palais Khum offers its guests a full-service spa and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, spa services, and a library are also featured at Palais Khum.

Smoking is allowed in designated areas at this 3.5-star Marrakech hotel.

  • 10 guestrooms or units
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Palais Khum offers 10 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. This Marrakech hotel provides complimentary wireless Internet access. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Library

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Palais Khum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Palais Khum Hotel Marrakech
Palais Khum Hotel
Palais Khum Marrakech
Palais Khum
Palais Khum Hotel
Palais Khum Marrakech
Palais Khum Hotel Marrakech

Frequently asked questions

What is the cancellation policy at Palais Khum?

Palais Khum offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Palais Khum?

Yep, there is an onsite spa at Palais Khum. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Palais Khum have a pool?

Palais Khum has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Palais Khum a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Palais Khum.

Is there a free airport shuttle available at Palais Khum?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Palais Khum?

Yep, they've got a lounge bar and an onsite restaurant that serves Moroccan cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Palais Khum?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Palais Khum?

No, pets and service animals are not allowed.

Reviews

Palais Khum Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 127 out of 171 reviews
Rating 8 - Good. 36 out of 171 reviews
Rating 6 - Okay. 7 out of 171 reviews
Rating 4 - Poor. 1 out of 171 reviews
Rating 2 - Terrible. 0 out of 171 reviews

Reviews

10/10 Excellent

Robert, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice road in the old xity
Stayed 1 night in Apr 2025

8/10 Good

Sanjeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come to Palais Khum

This is the second time that I have stayed here and was not disappointed. The location is excellent as it is just off the main road and easy access into the centre or outside. The hotel itself is clean and luxurious. We stayed in the the junior suite downstairs this time and it was clean and quiet. The bathroom was spacious and clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Shamim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and beautiful decorated. The manager was extremely helpful. He took his valuable time to help us. Very happy with the place and can’t say enough about the customer service we received.
Stayed 2 nights in Feb 2025

10/10 Excellent

jean graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in May 2024

10/10 Excellent

Eibhlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was exceptional, the Riad itself was a welcome slice of quiet in the otherwise hectic medina. Very comfortable and also excellent location.
Stayed 4 nights in Mar 2024

10/10 Excellent

Angelik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I booked this hotel for our 20th year anniversary. It is an amazing place and the staff is incredibly friendly. Very clean and we had everything we needed. The front desk staff helped us book excursions and those wre also wonderful. The only thing is that there are no phones in the rooms to call the front desk. Our first night I was freezing because I didn’t realize there was a heater in the room. That was my bad. Also, it is a bit hard to find the front door because the main entrance is in an alley but that is the case with all the hotels in Marrakech. We had the most amazing time and felt incredibly safe walking at very late hours in Marrakech. Can’t wait to go back.
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent riad for a week in Marrakech

Superb location. Lovely room. Personable, helpful staff. Good generous breakfast. Delightful roof terrace on which to spend sunny mornings. Remember to look at shops nearby the hotel. Not all the good stuff is in the souks!
Stayed 6 nights in Jan 2024

10/10 Excellent

Kirk

Liked: Property conditions & facilities
Great staff!
Stayed 7 nights in Dec 2023

10/10 Excellent

Victoria

Stayed 2 nights in Dec 2023

8/10 Good

Ian Douglas

Travelled with family
Liked: Cleanliness, staff & service
The location was great. Very pretty hotel, friendly staff. Air con in rooms could be much cooler.
Stayed 5 nights in Aug 2023

10/10 Excellent

TRACEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad is beautifully decorated and the rooms are a great size. The staff couldn’t do more for us and made us feel so welcome. Great location for wandering and exploring the main sites in Marrakech.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming old world Marrakesh hotel was a comfy stay

The hotel is in the old City and not accessible by car so transfering luggage can be quite challenging. It is also a far walk yo the souk gor shopping and dining. The premises are old and kept in very hood condition. The service is excellent. The restaurant was delicious. Very charming. The indoor pool was beautiful.
Stayed 3 nights in Oct 2023

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved it. All of the staff went above and beyond to ensure that our stay was perfect. Would most definitely recommend.
Stayed 3 nights in Mar 2023

10/10 Excellent

Anjuli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Wonderful! Better than we expected! Very good value for money the service was so brilliant, staff were so friendly, rooms were massive and well met and super clean. Would definitely recommend
Stayed 4 nights in Feb 2023

10/10 Excellent

Bhavini

Travelled with partner
Liked: Staff & service, property conditions & facilities
It's a hidden surprise. Right in the old town within easy access to the souks yet away from the crowds. Would definitely stay there again.
Stayed 4 nights in Feb 2023

10/10 Excellent

Avrom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Riad

Beautiful Riad with spacious rooms and wonderful decor. The staff are very kind and helpful with the surrounding area. The room (royal suite) was comfortable clean and huge. This place is definitely recommended but I would suggest eating out. The food and service in the restaurant was not good.
Stayed 1 night in Jan 2023

10/10 Excellent

Duanys

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Nov 2022

10/10 Excellent

Carol, Prescott Valley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful, tasteful design and decor, staff very friendly and attentive in an area of the medina a bit quieter as it is closer to one end. Some areas like our step down shower and some common areas need some sprucing up, but overall a very positive stay.
Stayed 1 night in Oct 2022

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Everything was good about my stay but staff working there made my stay very special
Stayed 3 nights in Sep 2022

10/10 Excellent

kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly the experience we wanted, this Riad delivered on every level. From the moment we stepped off the plane we knew we were in great hands. The taxi was waiting and one of team met us to direct us to our accommodation. We had a suite, our room was big, clean and just perfect. I cannot exaggerate the level of care and attention we received. We also used the Hammam in the Riad
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A small little palace of ur own with a lovely terrace and a indoor pool
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Fantastic location. I really enjoyed my stay at Palais Khum!
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis in the Médina

What a wonderful hotel! The service was amazing. From the moment we arrived in the airport (they had a driver meet us there and take us to the hotel for 15usd) we felt very well taken care of. When we arrived at the hotel the staff had us sit and relax in their beautiful atrium with some tea and cookies while they brought our luggage to the room. During this time they give us a brief overview of the city; where to go/not go, eat/not to eat. Our room was the Berber junior suite, which was so beautiful and quiet. The bed was firm but comfortable and the shower was beautiful. The terrace is great for a sunbath or to find a nice spot to read. This hotel does serve alcohol so you can have a nice refreshing drink on the terrace as well. Be aware of the cats that roam the roofs. They walk around like the own the place and can be loud at night, however it seems like a norm in the city so I cannot penalties Klum for that. The only negative I can think of is that the condition of some of the amenities were well used. For example the pool was missing quite a few tiles and the terrace chairs were quite old to the point of being unsafe. All in all I will be back without a moment a hesitation.
Stayed 3 nights in Feb 2020

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020