Palm Plaza Marrakech Hotel & Spa

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for Palm Plaza Marrakech Hotel & Spa

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Turkish bath/hammam, body treatments, aromatherapy, body scrubs, facials
Bar (on property)
Interior
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Spa
  • Parking included
The current price is NZ$413
includes taxes & fees
18 May - 19 May

Explore the area

Map
Avenue 7Ème Art, Agdal, Marrakech, 40000
  • Avenue Mohamed VI
    ‪7 min walk‬
  • Agdal Gardens
    ‪9 min walk‬
  • Jemaa el-Fnaa
    ‪5 min drive‬
  • Marrakech (RAK-Menara)
    ‪13 min drive‬

Room options

Senior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Washer/dryer
Premium bedding
Sofa bed - single
  • 65 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Single Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Washer/dryer
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Washer/dryer
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

Superior Double Room, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Washer/dryer
Blackout curtains
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Washer/dryer
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Junior Suite Single

  • Sleeps 1

Junior Suite

  • Sleeps 2

Junior Suite (2Ad+1Ch)

  • Sleeps 3

Double

  • Sleeps 2

Single

  • Sleeps 1

Senior Suite 2 Pax

  • Sleeps 2

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About the area

Marrakech

A luxury stay in Marrakech awaits you at Palm Plaza Marrakech Hotel & Spa. Within just a 10-minute stroll, you'll find Avenue Mohamed VI and Agdal Gardens. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages and body scrubs along with aromatherapy and mani/pedis. The restaurant, Dar Marrakech, serves Moroccan cuisine. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the indoor swimming pool, free kids' club, gym and outdoor tennis court. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a Turkish bath/hammam. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Mechouar-Kasbah hotel include Jemaa el-Fnaa and Marrakech Plaza.

What's nearby

  • Avenue Mohamed VI - 7 min walk - 0.6 km
  • Agdal Gardens - 9 min walk - 0.8 km
  • Jemaa el-Fnaa - 5 min drive - 3.9 km
  • Bahia Palace - 5 min drive - 3.7 km
  • Oasiria Water Park - 6 min drive - 4.9 km

Getting around

  • Marrakech Central Station - 13 min drive
  • Marrakech (RAK-Menara) - 13 min drive

Restaurants

  • ‪Bo Zin - ‬4 min drive
  • ‪café almasraf - ‬5 min drive
  • ‪Nouba - ‬3 min drive
  • ‪Adam Park Hotel - ‬2 min walk
  • ‪Dar Soukkar - ‬4 min drive

About this property

Palm Plaza Marrakech Hotel & Spa

Luxury hotel with 3 restaurants and full-service spa
Palm Plaza Marrakech Hotel & Spa offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. An outdoor pool, a children's pool, and a fitness centre are also featured at the luxury Palm Plaza Marrakech Hotel & Spa. Self parking is free.

This 5-star Marrakech hotel is smoke free.

  • 232 guestrooms or units
  • 3 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2009
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Palm Plaza Marrakech Hotel & Spa offers 232 air-conditioned accommodations with washers/dryers and minibars. Rooms open to balconies. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Languages

Arabic, English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dar Marrakech
  • El Menzeh
  • Le Palm Thai
  • Oasis

Things to do

  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 2009
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 328.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Palm Plaza
Hotel Palm Plaza Marrakech
Palm Plaza Marrakech
Palm Plaza Marrakech Hotel
Palm Plaza Marrakech Hotel And Spa
Palm Plaza Hotel Marrakech
Hotel Palm Plaza Spa
Palm Plaza Marrakech & Spa
Palm Plaza Marrakech Hotel & Spa Hotel
Palm Plaza Marrakech Hotel & Spa Marrakech
Palm Plaza Marrakech Hotel & Spa Hotel Marrakech

Frequently asked questions

What is the cancellation policy at Palm Plaza Marrakech Hotel & Spa?

Palm Plaza Marrakech Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palm Plaza Marrakech Hotel & Spa?

As of 12 May 2025, prices found for a 1-night stay for 2 adults at Palm Plaza Marrakech Hotel & Spa on 18 May 2025 start from NZ$402.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palm Plaza Marrakech Hotel & Spa?

Yep, Palm Plaza Marrakech Hotel & Spa has a free self car park.

Is there a spa on site at Palm Plaza Marrakech Hotel & Spa?

Yep, there is an onsite spa at Palm Plaza Marrakech Hotel & Spa. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Palm Plaza Marrakech Hotel & Spa have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Palm Plaza Marrakech Hotel & Spa?

Palm Plaza Marrakech Hotel & Spa features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with deep soaking tubs and premium bedding.

What makes Palm Plaza Marrakech Hotel & Spa a romantic place to stay?

Garden-view dining and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Palm Plaza Marrakech Hotel & Spa.

Is Palm Plaza Marrakech Hotel & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Palm Plaza Marrakech Hotel & Spa is a hit with families.

Are there hot tubs in the rooms at Palm Plaza Marrakech Hotel & Spa?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Palm Plaza Marrakech Hotel & Spa?

No, Palm Plaza Marrakech Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Palm Plaza Marrakech Hotel & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Palm Plaza Marrakech Hotel & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Palm Plaza Marrakech Hotel & Spa?

No, pets are not allowed.

Palm Plaza Marrakech Hotel & Spa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 36 out of 172 reviews
Rating 8 - Good. 60 out of 172 reviews
Rating 6 - Okay. 39 out of 172 reviews
Rating 4 - Poor. 20 out of 172 reviews
Rating 2 - Terrible. 17 out of 172 reviews

7.8/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joelene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area yet easily accessible to main attractions. We also loved being in walking distance to the mall and cinema.
Stayed 10 nights in Dec 2024

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Abdelbasset

Travelled with group
Liked: Staff & service
While the room could use some updates and better cleanliness, the staff was amazing, and the food was absolutely delicious. Their service really made the stay enjoyable.
Stayed 1 night in Jan 2025

8/10 Good

younes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay. Friendly staff. Decent facilities.
Stayed 7 nights in Dec 2024

2/10 Terrible

Ramesh

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
I don’t know how it got 5 star status. Very very poor service. Staff was very money oriented and not helpful at all. When I arrived, the door man or bellboy didn’t even volunteer to get my luggage. When I checked in the girl was pushing for some gala dinner and when I asked for taxi, she said it was 25 €. Later a different receptionist told the fare to airport was 30 €. In actuality the fare from airport to hotel by registered taxi was only 13 €. When I checked in the room, there were no towels. I wanted to buy paracetamol and when asked for pharmacy the door man said we have to go in a taxi for 5 minutes to the nearest pharmacy. In actuality there was a pharmacy within 3 minutes walk in a big shopping mall. Everyone of the staff was trying to mislead us.
Stayed 1 night in Dec 2024

6/10 Okay

Valentina

Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Nov 2024

2/10 Terrible

Jordan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Nov 2024

10/10 Excellent

Jalal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel, kind staff, they just need to improve the food quality and options
Stayed 1 night in Sep 2024

10/10 Excellent

Younes

Liked: Cleanliness, staff & service
It’s ok
Stayed 1 night in Sep 2024

2/10 Terrible

Mohammad

Stayed 2 nights in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Sherif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 6 nights in Feb 2024

10/10 Excellent

Basil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

8/10 Good

Dean

Travelled with family

Nice enough

Nice place but thie listing needs updating as only 1 restaurant is operating and the one currently operating is a help yourself buffet of not great quality. The outside pool and pool bar are great The hotel is quite dark with movement activated lighting although much of this does not appear to work and the aircon is not great, we reported this twice but it was not dealt with It a good place to stay out of hectic Marrakech but the description needs updating
Stayed 7 nights in Apr 2022

6/10 Okay

Sean

Liked: Amenities
Good place if you don't want to spend a lot of money. a little out of the way. My curtain fell down in my room window facing the street. I reported it and it was never fixed, so I just had a room with an open view window. Also the hallways are dark. really dark. Their motion sensors for lighting their hallways are like (literally) on a 20 second timer so while you're walking the hallway, the lights will turn off on you. The carpets were also somewhat dirty.
Stayed 2 nights in Mar 2022

6/10 Okay

Anthony

What can I say? The place looks nicer in the photos than it truly is. The walls are really thin. Heard everyone next door and in the hallway. Also, I saw a small roach scurry away from the dessert section of dinner last night, and ants all over my breakfast table this morning. I don't get grossed out easily, so it doesn't bother me much. But I can see it grossing others out. It's just not as opulent as the photos would suggest.
Stayed 1 night in Mar 2022

8/10 Good

Chouaib

Liked: Cleanliness, staff & service
The staff of the property was Great. Front desk agent (Ahlam) She did a great job after coming back and complaining about the TV. She makes me satisfied in the end. Good breakfast.
Stayed 1 night in Mar 2022

4/10 Poor

Kanya

Business traveller
Disliked: Staff & service, property conditions & facilities
The costumer service was really bad and we were charged for ice we had to pay for it in cash and the ice was served with a spoon not ice thongs in addition we were trying to chill and smoke and drink by the pool the manager told us we can’t because the police will come to check hotel which i never heard of such a thing like that hotel 5 stars get check Ed by the police sound sketchy
Stayed 1 night in Mar 2021

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Venue

Very comfortable and great facilities.
Stayed 8 nights in Jan 2020

6/10 Okay

Verified traveller

Business traveller
The grounds are beautiful. The rooms are spacious. The decor is dated and the rooms could use an update. The spa is basic but the treatments are good. Breakfast has lots of options but the overall quality of the experience is just ok. The hotel may be rated as 5 star but it is closer to a 3*. If you are looking for a safe place that will meet your basic needs, this hotel will fit the bill.
Stayed 7 nights in Jan 2020

6/10 Okay

michamie, Detroit

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had only one restaurant open and the food was very mediocre. On the plus side there was a bar and you could buy bottles of wine. Room service and maid service were efficient and accommodating
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020