See all properties
Save

Riad L'Orchidée & SPA

2.0 star property
Art Deco riad with an outdoor pool, near Jemaa el-Fnaa

Photo gallery for Riad L'Orchidée & SPA

Front of property
Front of property
Superior Room, Ensuite
Restaurant
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
42-43 derb Sidi Bouamar Riad Laroussee, Marrakech, 40000
  • Place, Dar el Bacha Palace
    ‪5 min walk‬
  • Place, Place Bab Doukkala
    ‪7 min walk‬
  • Place, Jemaa el-Fnaa
    ‪15 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪12 min drive‬

Room options

View all photos for Superior Room, Ensuite

Superior Room, Ensuite

Superior Room, Ensuite

Highlights

Furnished patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Bathrobes
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite

Superior Double Room, Ensuite

Highlights

Furnished patio
Separate sitting area
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hairdryer
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite

Superior Double Room, Ensuite

Highlights

Furnished patio
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Ensuite

Deluxe Room, Ensuite

Deluxe Room, Ensuite

Highlights

Furnished patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Comfort Room, Ensuite

Comfort Room, Ensuite

Comfort Room, Ensuite

Highlights

Furnished patio
Separate sitting area
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Basic Room

Highlights

Furnished patio
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bathrobes
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Standard Room

Highlights

Furnished patio
Individually decorated
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Bathrobes
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

You may also like

Ad
Courtyard view

Riad Zazz

Medina
  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
4.6 out of 5, Wonderful, 31 reviews
The price is NZ$250
includes taxes & fees
9 Feb - 10 Feb
Riad Zazz

About the area

Marrakech

Riad L'Orchidée & SPA puts you in the heart of Marrakech, within a 20-minute stroll of popular places like Jemaa el-Fnaa and Majorelle Garden. Highlights at this Art Deco riad include a restaurant, an outdoor swimming pool and a poolside bar. .A day of pampering can include Thai massages and body scrubs along with reflexology and mani/pedis. For a drink, you can stop by the riad's own lounge bar. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of an airport shuttle. .Attractions within a 30-minute walk of this Medina riad include Palais des Congrès and Avenue Mohamed VI.
View more Riads in MarrakechOpens in a new window

What's nearby

  • Bab Doukkala Mosque - 3 min walk - 0.3 km
  • Dar el Bacha Palace - 5 min walk - 0.5 km
  • Place Bab Doukkala - 7 min walk - 0.6 km
  • Majorelle Garden - 15 min walk - 1.3 km
  • Jemaa el-Fnaa - 15 min walk - 1.3 km

Getting around

  • Marrakech Central Station - 11 min drive
  • Marrakech (RAK-Menara) - 17 min drive

Restaurants

  • ‪Dar Moha Restaurant - ‬9 min walk
  • ‪Le Terrasse Du Jardin - ‬4 min walk
  • ‪Simple Speciality Coffee - ‬10 min walk
  • ‪Bacha Coffee Room & Boutique - ‬10 min walk
  • ‪Pikala Café - ‬7 min walk

About this property

Riad L'Orchidée & SPA

Art Deco riad with an outdoor pool, near Jemaa el-Fnaa
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, spa services, and a terrace are also featured at Riad L'Orchidée & SPA.

This Art Deco Marrakech riad is smoke free.

  • 6 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2006
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Riad L'Orchidée & SPA offers 6 accommodations with complimentary bathrobes and a hairdryer. Rooms open to furnished patios. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This Marrakech riad provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.

Similar properties

Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers
Valeria Dar Atlas Resort All Inclusive
  • Pool
  • Spa pool
  • Breakfast included
  • All-inclusive
3.7 out of 5, Good, 170 reviews
Valeria Dar Atlas Resort All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Thai massages

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Art Deco architecture
  • Built in 2006
  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-cm flat-screen TV

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Individual decor

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riad L'Orchidée & SPA

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 15 (one-way)
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard and cash.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for massage services. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

L'Orchidée Marrakech
Riad L'Orchidée
Riad L'Orchidée Marrakech
Riad L'Orchidée & SPA Riad
Riad L'Orchidée & SPA Marrakech
Riad L'Orchidée & SPA Riad Marrakech

Frequently asked questions

What is the cancellation policy at Riad L'Orchidée & SPA?

Riad L'Orchidée & SPA offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Riad L'Orchidée & SPA?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as Thai massages.

Does Riad L'Orchidée & SPA have a pool?

Riad L'Orchidée & SPA has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Riad L'Orchidée & SPA a romantic place to stay?

A lounge bar and 24-hour room service, as well as private patios and massage services available in the guestrooms, help set the scene for a romantic weekend at Riad L'Orchidée & SPA.

Does Riad L'Orchidée & SPA serve breakfast?

Sure does, breakfast is served daily.

Is there a free airport shuttle available at Riad L'Orchidée & SPA?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Riad L'Orchidée & SPA?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Riad L'Orchidée & SPA?

Check-in begins at 6:00 AM. Check-out time is 11:00 AM.

Are pets allowed at Riad L'Orchidée & SPA?

No, pets and service animals are not allowed.

Riad L'Orchidée & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 60 reviews
Rating 8 - Good. 20 out of 60 reviews
Rating 6 - Okay. 7 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here if you want a real Marrakech time!

Samir is the most amazing host ! The small but very comfortable Riad is on the outer area of the old Medina - near a taxi stand which is hugely helpful. The included breakfasts are wonderful. and the terrace is adorable and chill. did i mention how great the staff is?
Stayed 3 nights in Dec 2024

10/10 Excellent

Osama

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Riad, the staff was possibly the best we experienced in Morocco (and we stayed in 6 different places in Morocco so that is a high compliment). They provided a free map (which came in very handy when our phones died) and common phrases list. They even brewed fresh mint tea and gave us small pastries on arrival, which really helped with the overall relaxing experience. The breakfast was very delicious and you could tell with high-quality ingredients (jams, honey, butter, pancakes, buns, coconut cakes, fresh juice etc) I wish there was more protein though (eggs or yogurt or something savoury). Rooms were very tastefully decorated and had working modern TVs and air-conditioner/heaters. Only drawback is (like many Riads) it is hard to find, initially. Also the location is a bit far, but still within walking distance from the main square (Jemaa el-Fnaa) but closer to other attractions (Le Jardin Secret and Dar El Bacha etc) I would highly recommend this Riad and would book again in a heartbeat.
Stayed 1 night in Mar 2023

10/10 Excellent

annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Riad was fantastic. The service was superb and Aziz made you feel welcome and at home from the beginning. He was very responsive to my emails. We arrived in Marrakech after11PM and were concerned with finding transportation to the Riad. Riad L'Orchidee facilitated our transport from the airport. We were off to a great start. We loved our stay in Marrakech!!
Stayed 3 nights in Oct 2021

10/10 Excellent

Yukara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning

Gorgeous space, lovely breakfast, amazing views, but the Wifi was pretty dreadful. Still, 5/5.
Stayed 1 night in Sep 2019

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great. Wifi on the top floor was poor.
Stayed 2 nights in Jun 2019

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would happily return

Ghislane and the lovely people at Riad l'Orchidee made my stay comfortable. The riad is near a parking area and main road which makes getting there and away easy. Helpful and friendly staff, sparkling clean rooms and easy accessibility: I would happily return.
Stayed 2 nights in Mar 2019

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Karim was an excellent host, really helpful and chatty. He totally above and beyond what was expected. The place itself is clean and in a convenient location with a great breakfast. Thank you for having us.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was smaller than I had imagined but it was tidy and clean. The room was small but sufficient with an attached bath and the bed was very comfortable. There is a charming balcony. I wanted to stay longer than time allowed. It is easy walking distance to the old market square. It is difficult to find. You have to walk on uneven cobblestones down dimly lit narrow streets and you have to climb narrow stairs to get to the rooms.
Stayed 1 night in Apr 2019

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moroccan Honeymoon

This Riad was nice, but what made our stay so great was the service by Karim! He was FANTASTIC! He was so friendly and accommodating and we would return just because of his service. He went above and beyond to make sure we were having a great experience. Other members of the staff were awesome, as well. Thank you, Karim!!
Stayed 4 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
We called the Riad from our van on our way back from Sahara to get directions but the phone was constantly busy. We were lucky enough to find the Riad. The room was cozy and clean. We requested an early breakfast because we had to catch the 8:00 am train to Casablanca but the breakfast was not ready. The property is not bad but the service leaves much to be desired.
Stayed 1 night in Jan 2019

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect stay in Marrakech

The best choice we could have made for a memorable stay in Marrakech. Riad L'Orchidee is just ideal. Location, service, ambience! The dinner was delicious, every breakfast was a personal experience, the staff could not possibly be more helpful. And Ghizlane organised everything, including our tours, to perfection. We had a wonderful time. Ghizlane and the whole team are just amazing! Thank you so much.
Stayed 4 nights in Dec 2018

6/10 Okay

manuel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pros; good signs to find Riad.Cons: Transfer to airport : Terrible; The guy in charge during the morning doesn t have the slightest idea of what to do.A little noisy from other guests.good price

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

nice hotel / friendly staff

Nice hotel. Had to pay for shuttle service which we were not expecting. 30 euros for round trip. Also, was charged service fee 5% for paying w/ credit card.

6/10 Okay

Verified traveller

Liked: Cleanliness

4/10 Poor

Maria Luisa, Las Cruces

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Not that pleasant

Overall, it was the only unpleasant stay on my trip, and I visited Scotland, England, Portugal and Morocco on this trip. To start, the RIad (Hotel) is hidden in a not that nice part of the medina. When our tour guide came to pick us up for a tour the reception girl told him that we had checked our already (not true), fortunately, I overheard my name and came to meet our guide. Last,, but not least, it is the only hotel in all the countries that I have been that has charged us for a map of the city (one euro). It is not the amount, but the gesture.

8/10 Good

Gretel, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Riad, good service

Really enjoyed our stay - staff very helpful with lots of information about Marrakech. Good location as very quiet, but easy walking distance to everything.

8/10 Good

Nicolai, Berlin

Liked: Staff & service
Disliked: Room comfort

Authentic Riad hotel. Friendly and honest staff.

Hard to find, so either use their offered shuttle service or be prepared for a challenges. I chose the latter.

6/10 Okay

Hel, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Riad in NW area of Medina

Enjoyed our time at the Riad in Jasmine room (5 nights)but comment on the following to ensure people are fully aware of the standard of the Riad: Jasmine room: concrete screed for a floor in the en suite area. The shower area had mould on the wall near the base. This was cleaned on request. 6 coat hangers provided for 3 people. (4 more provided after on request) Insufficient for a 5 night stay. Shelving to store clothes in the ensuite area but no drawers Shower virtually impossible to obtain steady temperature,one had to hand hold the head to prevent scalding Small room safe but proprietor never provided key when requested. Towels provided gradually became more threadbare as the days progressed. Main sleeping area was attractive but the dust in one area never moved in the 5 days. One small plunge pool. No pool on terrace. Roof terrace is very shabby in need of TLC. Lounger cushions are threadbare and whole area looked neglected. Two budges caged in the dinning area near downstairs rooms. They tweet early, bring ear plugs (Also call to prayer broadcast around Medina at around 6am). Breakfast OK consisting of pancakes, occasional omelette, sweet rolls, banana and sweet jams/ honey. Riad is located in a shabby area but felt safe. Hotel charges 5% for credit card payments Excursions overpriced

10/10 Excellent

Pszczolka, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, great staff, interesting location

This riad is beautiful, calm, and tranquil. It's a great escape to the rush and noise of Marrakech outside. We had a room on the ground floor that was very spacious, comfortable, and well organized. We felt a bit like royalty! The courtyard is so charming with the pool and waterfall and the breakfast served in the morning was plentiful. We had stayed in a different hotel (dar) in Marrakech earlier in our trip which was on the other side of the Jemaa el Fna square and the neighborhoods were quite different. There it was very quiet and residential while around Riad L'Orchidee, you have a real working neighborhood. I actually recommend it, it's safe and about a 15-20 minute walk to the square which takes you through streets filled with people and everyday shops (i.e. not touristy). It can be a little intimidating but, as I mentioned, we felt very safe. It's also convenient for the Ali Ben Youssef Medersa and Majorelle Garden. In short, we would definitely stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Riad, ideal for short break

We stayed here in November for 4 nights and had a lovely time. It is a good location to give you an insight to Marrakech's little alleys and only a short walk to the souks. Friendly staff, clean room and good breakfasts. The roof terrace was a good space to sit outside.

8/10 Good

Nemo, UK

Liked: Cleanliness, staff & service

Respectable Riad in Marrakech

I was a little surprised when i first arrived and the taxi driver walked me down two small back alleys with children running around to a small door in the wall. I had not been to Marrakech before so i was not sure what to expect but it wasn't this. Inside, my initial impression was that the photos posted on Expedia were generous but actually at night, like the rest of Marrakech, the colour and vibrancy appears. The staff could not have been more helpful or friendly, they were excellent and gave good advice/suggestions. The riad is located 10-15mins from Jamma El Fina, the main square, which is great because it gets you away from the mad rush and inside l'Orchidee became a sanctuary. Overall i grew to appreciate this Riad, i enjoyed my stay, it was clean, comfortable, reasonably priced and the staff were great.

10/10 Excellent

Fishwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Moroccan traditional hotel

Brilliant traditional hotel. One thing to note on arrival from your taxi to the Raid people may ask to carry your bags from the taxi to the Raid they have a semi connection with the locals. They also expect a small tip for carrying your bags and showing you where the Raid is. We did not know this and refused to tip and carry our bags it caused quite a commotion.

10/10 Excellent

Kim, Korea & UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Marrakech with reasonable price

The hotel (Riad) looks very nice and peaceful with clean rooms. All staff was kind and considerate. Their service was really great, for example, they provided me with breakfast, even though I was late (usually they provide breakfast by 11:00 am), They tried hard to make me feel comfortable and our relationships were not typical customer-service provider but family. However, disadvantages include the location (because it is located in the Medina, it is a bit difficult to find the hotel) and weak wifi signal in my room. Overall, it is a great hotel and recommendable to other travelers especially couples and families.

10/10 Excellent

Threemusketeers, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities

Will make your stay great!

A lovely homely place to stay. The location is fab (even though it is a bit of a walk). You will find that you will find only a few Riad's with a location like this. The staff are fantastic here, and we loved our stay. The only reason I rated the room's comfort as OK is because we were 3 people sleeping in the Jasmin room. This room has got two extremely comfortable beds which would have been brilliant if we had been 2 travellers. However because we were 3, they had put a little foldaway bed on the side of the room which was extremely uncomfortable. Aside from that, we loved it!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Would recommend, but not easy to find

The service was really friendly, a little too attentive at times. We ended up staying in the ground floor room which was not ideal as it opens up onto the communal area. Would recommend staying here for easy access to the old town and the main square, it was clean and reasonably priced. Luckily our taxi driver was kind and found the correct road for us, otherwise it isn't the easiest place to find, even with a map - but it is Marrakesh after all.