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Riad Louaya

3.0 star property
Art Deco riad with full-service spa and free breakfast

Photo gallery for Riad Louaya

Interior entrance
Double Room (Ambre)
Children’s pool
Breakfast, lunch, dinner served; Moroccan cuisine
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pool
  • Room service
  • Kitchen

Explore the area

View map
24, Derb El Halfaoui – Dar El Bacha, Marrakech, 40000
  • Le Jardin Secret
    ‪8 min walk‬
  • Jemaa el-Fnaa
    ‪13 min walk‬
  • Majorelle Garden
    ‪16 min walk‬
  • Marrakech (RAK-Menara)
    ‪9 min drive‬

Room options

View all photos for Double Room (Palmarosa)

Double Room (Palmarosa)

Double Room (Palmarosa)

8.0 out of 10
Very good
(1 review)

Highlights

Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Heating
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room (Santal)

Living area

Double Room (Santal)

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Camomille)

Double Room (Camomille)

Double Room (Camomille)

Highlights

Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Heating
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room (Patchouli)

Living area

Double Room (Patchouli)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Magnolia)

Double Room (Magnolia)

Double Room (Magnolia)

Highlights

Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Heating
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Ambre)

Double Room (Ambre)

Double Room (Ambre)

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Mandarine)

Double Room (Mandarine)

Double Room (Mandarine)

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Neroli)

Double Room (Neroli)

Double Room (Neroli)

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Jasma)

Double Room (Jasma)

Double Room (Jasma)

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Violette)

Living area

Double Room (Violette)

Highlights

Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Heating
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Marrakech

Riad Louaya puts you in the heart of Marrakech, within just a 10-minute stroll of Dar el Bacha Palace and Le Jardin Secret. Highlights at this Art Deco riad include 4 bars/lounges, 4 coffee shops/cafes and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The riad's restaurant is a nice spot to grab a bite. Enjoy the Turkish bath/hammam and kids' swimming pool as well as access to archery. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free continental breakfast is available daily between 8 AM and 11 AM. There's also free extended parking, along with the convenience of free train pick-up service. .Sights within a 20-minute walk of this 3-property class Medina riad include Ben Youssef Madrasa and Jemaa el-Fnaa.
View more Riads in MarrakechOpens in a new window

What's nearby

  • Le Jardin Secret - 8 min walk - 0.7 km
  • Jemaa el-Fnaa - 13 min walk - 1.1 km
  • Majorelle Garden - 16 min walk - 1.4 km
  • Menara Mall - 3 min drive - 2.6 km
  • Bahia Palace - 4 min drive - 2.6 km

Getting around

  • Marrakech Central Station - 13 min drive
  • Marrakech (RAK-Menara) - 19 min drive

Restaurants

  • ‪Safran By Koya - ‬12 min walk
  • ‪Le Jardin - ‬9 min walk
  • ‪Le Terrasse Du Jardin - ‬14 min walk
  • ‪Café Riad Laârouss - ‬7 min walk
  • ‪Terrasse Mama - ‬10 min walk

About this property

Riad Louaya

Art Deco riad with full-service spa and free breakfast
Riad Louaya offers its guests a full-service spa and a children's pool. There's a restaurant on site, as well as 4 coffee shops/cafes and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include coworking spaces and limo/town car service. Spa services, a library, and a terrace are also featured at Riad Louaya. An area shuttle within 600 metres and an airport shuttle (available on request) are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco Marrakech riad.

  • 1 building
  • 5 guestrooms or units
  • 2 levels
  • 4 bars or lounges
  • 4 coffee shops
  • Continental breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Dining venue
Riad Louaya offers 5 accommodations, which are accessible via exterior corridors and feature private pools and private plunge pools. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Accommodation at this 3-star riad has kitchens with separate dining areas. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include washers/dryers and complimentary bottles of water. Microwaves, fridges and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the riad's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MAD 10 per day); reservations required; discounts available
  • Return airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge) up to 600 metres
  • Free train station pick-up shuttle
  • Train station drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Parking on site (MAD 30 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 8 AM to 11 AM
  • 4 bars/lounges
  • 4 coffee shops/cafes
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Archery
  • Children's pool
  • Full-service spa
  • Library
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room kitchen
  • In-room washing machine/dryer
  • Laundry facilities
  • Microwave on request
  • Private plunge pool
  • Refrigerator on request
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • Private plunge pool

Food and drink

  • 24-hour room service
  • Chef service
  • Free bottled water
  • Kitchen
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 8:00 AM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 8:30 PM
Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 30.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 20.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 150 per room (one-way)
  • Self-parking fee: MAD 30 per day (in/out privileges)
  • Nearby parking fee: MAD 10 per day(1640 ft away; open 24 hours)
  • Rollaway bed fee: MAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Louaya
Louaya Marrakech
Riad Louaya
Riad Louaya Marrakech
Riad Louaya Riad
Riad Louaya Marrakech
Riad Louaya Riad Marrakech

Frequently asked questions

What is the cancellation policy at Riad Louaya?

Riad Louaya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Riad Louaya?

Yep, Riad Louaya has free extended parking. Self car park with in/out privileges is also available for MAD 30 per day.

Is there a spa on site at Riad Louaya?

Yep, there is an onsite spa at Riad Louaya. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Riad Louaya have a pool?

Riad Louaya has a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Riad Louaya a romantic place to stay?

Couples dining and romance packages, as well as private plunge pools and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Riad Louaya.

Are there hot tubs in the rooms at Riad Louaya?

No, but there are private pools and private plunge pools in the guestrooms.

Does Riad Louaya serve breakfast?

Yeah, free continental breakfast is offered daily from 8 AM to 11 AM.

Is there a free airport shuttle available at Riad Louaya?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Riad Louaya?

Yep, you can grab a meal at Riad Louaya's onsite restaurant that serves Moroccan cuisine.

What time are check-in & check-out at Riad Louaya?

Check-in begins at 8:00 AM. Check-out time is 8:30 PM.

Are pets allowed at Riad Louaya?

No, pets are not allowed.

Reviews

Riad Louaya Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 38 out of 55 reviews
Rating 8 - Good. 10 out of 55 reviews
Rating 6 - Okay. 3 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

Reviews

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
They were very helpful and accommodating. The room was lovely. Hotel was clean and had a nice little pool
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to the Medina and Souks.
Stayed 3 nights in Apr 2025

8/10 Good

D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

The Riad is clean and Rashid and his team were lovely and welcoming at all times. They advertise soundproofing which I assume are the shutters but they are not effective. However a Ria is basically a funnel which amplifies sound - it didn’t affect us too much.
View from the bed
Stayed 7 nights in Apr 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely hosts in a beautiful riad!

our host rashid was so helpful and his english is excellent! we’re so lucky to have his help with dinner, spa and excursion reservations. we had a great time at every place he recommended :) our flight was canceled and they were able to accommodate date us for an extra night. it really feels like home away from home!
excursion to ourika waterfall, booked by rashid. tour was led by a berber who helped me climb this mountain in flip flops (wear real shoes)
agafey desert booked by rashid. we rode camels and then had dinner with fun live music :)
courtyard with pool
breakfast nook
Stayed 5 nights in Apr 2025

2/10 Terrible

daniel

Disliked: Staff & service, property conditions & facilities
Booked a room the address is hard to find if impossible. I called the ad said he has parking included I called to find way to the house and where to park. He replied. He can send me the another area and. Would like to be paid extra and in cash. I just wanted to go in and wash up so instead of giving me better directions he starts the trying to upgrade. I just wanna know how to get there. Needless to say I never found the place and rented at a place called just V hotel and spa. It was amazing. Sad I Part is I want a refund and why is Expedia advertising for these guys
Stayed 1 night in Mar 2025

10/10 Excellent

DR Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly nice riad

Very friendly road in local area, just a few mins from the Souks, about 10-15 mins walk to main square. Very friendly helpful. Up a few small passageways. Relaxing Very quiet at night.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely traditional riad in great location.

Lovely traditional riad. Friendly staff and great location for exploring Marrakech.
Stayed 3 nights in Feb 2025

10/10 Excellent

Terese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property. Great location. Wonderful and friendly staff. Will stay here again. I loved every minute!
Stayed 13 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2019

8/10 Good

Labkhand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall I am happy with our choice, I have to say location is little hard to find and it’s tricky specially if it’s your first time visiting this town. Also I wish they were offer us something to go for breakfast since we were leaving around 7:30am for our Sahara tour! I did not think about that till I heard other Riad offered to their guests. That would make me more happy than just tell me no breakfast since you are leaving early.
Stayed 2 nights in Sep 2018

10/10 Excellent

Martin, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad well located in the Medina. Staff is very attentionate and helpful and can provide support to organise excursion in and out of town. Rooms are spacious and kept very clean. Would recommend it for a stay in Marrakech.
Stayed 12 nights in Oct 2017

6/10 Okay

Carole, England

Liked: Cleanliness, staff & service

Very close to the medina.

It was a pleasant stay. Ali and Janess are very humble and kind people. You will have to speak a little French if you want to speak to Janess as she doesn't speak any English. Ali is very supportive and tries to accomodate as best as he can. The hotel is very clean and I will possibly go back. If you want accomadation near the medina, stay here, however be prepared to pay a small fee to one of the lads that will help show you were it is situated as it down a few cobbled streets. Once you find it, you won't get lost again
Stayed 3 nights in Jul 2017

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service. Ali is a very polite and amazing person.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A charming riad in a super location

Bottom line: we would definitely be happy to stay at Riad Louaya again. You need to be aware of what you're buying into when you choose to stay at a riad, which is to say that you shouldn't expect 5-star hotel luxuries and sterile, ordered perfection. What makes Louaya charming is the slight roughness around the edges. That said, the location is wonderful: well within walking distance of all the main attractions. The staff couldn't be friendlier and more attentive. The decor of the rooms is charming and romantic. The breakfast is excellent. The evening meal - which we had once - was very good. The terrace is perfect for catching the sun. And the whole place just has a relaxed, welcoming, family-run feel. Two things to bear in mind. As this is an old-style riad, privacy in the rooms (as regards sound-proofing) is not amazing. However, there is minimal noise from the outside world. Lighting in our room was a touch on the dim side. However, overall, we throughly enjoyed our stay here and were sorry to leave.

10/10 Excellent

adrian, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Riad and very, very friendly.

Amazing Riad. Beautifully decorated. Great roof terrace. Truly stunning little hotel. Above all the staff were fantastic. Very polite and very , very friendly. Amin and fellow staff were great and I really enjoyed talking to him. His English is extremely good. The owner and staff really have put a lot of effort in making this place a lovely little peaceful haven, and I wish them a great future. Thank you so much.

10/10 Excellent

Laura, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at this Riad on two occasions on our trip and had a great time. There are many advantages to the Riad, great location to all the sites, really helpful staff and a peaceful environment to relax in after a busy day sight seeing. The Riad is a little shabby looking but i think this gives it character, and the rooms were very comfortable (if you like hard beds) and clean. We had really nice bathrooms attached. Free breakfast was simple but lovely to eat under the orange trees. Roof terrace is a relaxing space to read a book and chill. I would highly recommend to stay here. However, I would suggest getting a room upstairs as the room on the ground floor has a shared bathroom and could be a little noisy. Please note the Riad is difficult to find the first time, but luckily we had written down directions from a previous review. Directions are, get dropped off by taxi at the Dar el Bacha and then cross the road and walk past the restaurant Majana on your right and take your first right. follow this round and take another right and walk to the very end of the narrow road and turn right. The door to the Riad is the first on the right number 24. Enjoy!!!!

8/10 Good

Marrakech Visitor, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Riad and had a very enjoyable stay. The staff were so helpful and friendly! Our room, the Jamine Room, was lovely and very clean. The staff cooked us dinner one evening which we ate on the roof terrace - would highly recommend.

10/10 Excellent

Katy, Bridgend

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

My boyfriend and I stayed in the Riad Louaya in January for 4 nights. The Riad is lovely, staff are very friendly and helpful and the rooms are great too! For the price, the hotel is perfect. Its not luxury but you have everything you could possibly need and there are little local stalls and the souks close by for anything else you might want. The staff working at the Riad were great, they went out of their way to help us, give us advice, share their knowledge and make our trip special. They were definitely the highlight of this hotel and we would return to Riad Louaya because of them!

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Terrible stuff

We stayed at this hotel just for one night, and was disappointed from the first minute. The stuff didn't speak English at all. But it wasn't the biggest issue, it smelled so badly in there as during our staying they were cleaning sewers. Plus we had breakfast included, but when we were living (at 8 a.m.), the girl that works there were still sleeping, so of course we got no breakfast. It was even hard to get her up.

4/10 Poor

CB, England

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Dissapointing

The Riad itself was lovely, really clean and rooms were a good size. We had to ask for a fan the second night as it was so stuffy in the room- but 35 degrees so expected! Bathroom in our room wasn't ensuite which I think should have been mentioned when booking, but it was ok, good size and clean. Riad when first arriving was hard to find but lots of 'willing' people to take you there subject to a good price!! Good location. Unfortunately in comparison with the other Riads we stayed at, at the beginning of the trip the service here was bad from staff. We weren't welcomed and shown around, or pointed out where we were on the map, told how to get in/out the riad etc, from our experience this seemed to be the norm in other riads! We arrived feeling a bit lost really! The people looking after the riad were young and had their T.Vs/laptops on full volume most of the day and night, whilst yes during Ramadam there was not much consideration to their guests. Breakfast was stale loaf bread and microwave pancake things. Unfortunately there was a language barrier with the staff, which is fine, however we tried our hardest to communicate including using a translator on our phones to ask more complicated questions and they just seemed amused at us. Alas a disappointing end to the holiday.

10/10 Excellent

Peter and Sarah, Crewe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Riad in a great location

Pros - Lovely riad, excellent value for money, friendly staff, convenient location, nice rooftop terrace, nice breakfast.. Cons - bathroom for the Ambre room is across the courtyard, have to leave the key in the door of the riad/with staff, impossible to find for the first time (if arriving by taxi - get dropped of at Dar El Bacha and then cross the road and walk past the restaurant Marjana on your right and take your first right - follow this round and take another right and walk to the very end of the narrow road and turn right - the door to the riad is the first on the right - Number 24).

8/10 Good

Pierluigi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Struttura carina, personale gentile comincia risentire dell'età
Stayed 4 nights in Mar 2025

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riad à recommander

Excellent Riad, un personnel au top, des petits déjeuners et repas excellents. Des terrasses tranquilles, chambre propre. Rien à dire, prix correct
Stayed 7 nights in Feb 2025