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Riad & Spa Esprit du Maroc

4.0 star property
Adults-only riad with full-service spa and health club

Photo gallery for Riad & Spa Esprit du Maroc

Relax by the central pool surrounded by ornate arches and seating areas.
Relax in a tranquil courtyard with a pool, ornate arches, and comfortable seating areas.
Classic hotel room with a large bed, wooden floor, and decorative rug, featuring a side table, lamp, and vase of flowers.
Enjoy a traditional dining experience in this elegant space, featuring a round table set with a beautiful view of lush greenery.
Stroll through this tranquil courtyard, surrounded by a central fountain, patterned tile floor, and ornate arches.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • Pet-friendly
  • Bar
  • Pool
  • Spa

Explore the area

View map
Zaouit Lhardar 12 /17 derb Belbekkar, Medina, Marrakech, Marrakesh-Safi, 40030
  • Jemaa el-Fnaa
    ‪13 min walk‬
  • Koutoubia Mosque
    ‪18 min walk‬
  • Majorelle Garden
    ‪3 min drive‬
  • Marrakech (RAK-Menara)
    ‪9 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Bedroom, Non Smoking

Experience the authentic charm of Morocco in this traditional room, featuring a plush bed, a teapot station, and decorative accents.

Deluxe Double Room, 1 Bedroom, Non Smoking

Highlights

Patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Bathtub

Relax in a stylish room with a large bed, comfortable seating area, and decorative touches.

Standard Double Room, 1 King Bed, Bathtub

Highlights

Patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Bathtub

Cozy Moroccan-inspired space with a fireplace, ornate mirror, and comfortable seating areas.

Superior Double Room, 1 King Bed, Bathtub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Patio
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
HDTV
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Marrakech

At Riad & Spa Esprit du Maroc you'll be within steps of Perfume Museum and Dar Bellarj. Highlights at this riad include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include sports massages, aromatherapy and reflexology along with access to the steam room. The fine-dining restaurant, RiadEsprit du Maroc, serves Moroccan cuisine and is open for breakfast, lunch and dinner. The riad's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, steam room and seasonal outdoor swimming pool as well as access to segway hire/tours. 538 square feet (50 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also valet parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 4-property class Medina riad, attractions include Jemaa el-Fnaa and Majorelle Garden.
View more Riads in MarrakechOpens in a new window

What's nearby

  • Le Jardin Secret - 7 min walk - 0.6 km
  • Jemaa el-Fnaa - 13 min walk - 1.2 km
  • Koutoubia Mosque - 18 min walk - 1.6 km
  • Le Grand Casino de La Mamounia - 3 min drive - 2.2 km
  • Majorelle Garden - 3 min drive - 2.6 km

Getting around

  • Marrakech Central Station - 15 min drive
  • Marrakech (RAK-Menara) - 21 min drive

Restaurants

  • ‪Nomad - ‬8 min walk
  • ‪Café des Épices - ‬8 min walk
  • ‪Le Jardin - ‬3 min walk
  • ‪Ristorante I Limoni - ‬3 min walk
  • ‪Terrasse des Épices - ‬5 min walk

About this property

Riad & Spa Esprit du Maroc

Adults-only riad with full-service spa and health club
Riad & Spa Esprit du Maroc offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this riad measures 538 square feet (50 square metres) and includes a conference centre. A steam room, a rooftop terrace, and an arcade/games room are also featured at the business-friendly Riad & Spa Esprit du Maroc. An area shuttle within 5 km and an airport shuttle (available 24 hours) are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Marrakech riad.

  • 11 guestrooms or units
  • 2 levels
  • 3 buildings
  • Conference rooms
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 1870
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Beauty salon
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Riad & Spa Esprit du Maroc offers 11 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bathrobes. Rooms open to patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature Egyptian cotton sheets and premium bedding. 60-cm flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Marrakech riad provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include sports massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Languages

Arabic, English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 5 km
  • Train station pick-up shuttle (surcharge)
  • Parking on site (EUR 10 per night)
  • Valet parking on site (EUR 10 per stay)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • RiadEsprit du Maroc

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Outdoor pool
  • Segway rentals/tours
  • Steam room

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (538 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • No lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1870
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 60-cm flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 15 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 15 and over; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night, plus a deposit of EUR 10.00 per day

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Resort fee: EUR 0 per person, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Breakfast
  • Fitness centre access
  • In-room safe
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 22.00 per room (one-way)
  • Self-parking fee: EUR 10.00 per night
  • Valet parking fee: EUR 10 per stay
  • Pet deposit: EUR 10.00 per day
  • Pet fee: EUR 20 per pet, per night
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 15 and over, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 15 and over; guests must have received complete vaccination at least 2 days prior to check-in.

Property Registration Number 13

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in March and close in November.
  • Pool access available from 8:30 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.

Property is also known as

Esprit du Maroc
Esprit du Maroc Marrakech
Riad Esprit du Maroc
Riad Esprit du Maroc Marrakech
Riad Esprit Maroc Marrakech
Riad Esprit Maroc
Esprit Maroc Marrakech
Esprit Maroc
Riad And Spa Esprit Du Maroc
Riad & Spa Esprit Du Maroc Hotel Marrakech
Riad Esprit Du Maroc Marrakech
Riad Spa Esprit du Maroc
& Esprit Du Maroc Marrakech
Riad & Spa Esprit du Maroc Riad
Riad & Spa Esprit du Maroc Marrakech
Riad & Spa Esprit du Maroc Riad Marrakech

Frequently asked questions

Is parking available at Riad & Spa Esprit du Maroc?

Yep, Riad & Spa Esprit du Maroc has a self car park for EUR 10.00 per night. Additionally there is extended parking, for a fee.

Is there a spa on site at Riad & Spa Esprit du Maroc?

Yep, there is an onsite spa at Riad & Spa Esprit du Maroc. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Riad & Spa Esprit du Maroc have a pool?

Riad & Spa Esprit du Maroc has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:30 AM to 8:00 PM (Seasonal outdoor pool open from March to November).

What luxury perks are available at Riad & Spa Esprit du Maroc?

Riad & Spa Esprit du Maroc features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Riad & Spa Esprit du Maroc a romantic place to stay?

Couples spa treatments and al fresco dining, as well as premium bedding and private patios in the guestrooms, help set the scene for a romantic weekend at Riad & Spa Esprit du Maroc.

Is Riad & Spa Esprit du Maroc family-friendly?

No, Riad & Spa Esprit du Maroc is an adults-only property.

Does Riad & Spa Esprit du Maroc serve breakfast?

You bet, breakfast is available daily.

Is there a free airport shuttle available at Riad & Spa Esprit du Maroc?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Riad & Spa Esprit du Maroc?

Yep, they've got a lounge bar and an onsite restaurant that serves Moroccan cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Riad & Spa Esprit du Maroc?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Riad & Spa Esprit du Maroc Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 135 reviews
Rating 8 - Good. 38 out of 135 reviews
Rating 6 - Okay. 21 out of 135 reviews
Rating 4 - Poor. 16 out of 135 reviews
Rating 2 - Terrible. 9 out of 135 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay here. The road was gorgeous and the staff were so welcoming and helpful the whole time. We felt very welcome and cosy here! Will definitely be back!
Stayed 2 nights in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely Riyad in the Medina of Marrakech and a perfect mix of luxury and comfort. I stayed mostly to experience the hammam and spa services which were absolutely incredible. The riyad itself is beautiful, with a lovely courtyard and rooftop. The only downside was the location, its not accessible by car since its in the madina and you have to pass multiple alley ways to find the entrance. It's impossible to find without help, so make sure to contact the staff in advance so they can meet you and help with your luggage. Overall, i had a lovely stay and would recommend the riyad for anyone looking for a luxury and comfortable stay in Marrakech.
Stayed 1 night in Jan 2025

2/10 Terrible

Ruby Yvette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this so-called "architectural jewel” in the historical district of Medina in Marrakech Morocco which claims to be a converted 18th-century palace. Unfortunately, my experience was far from what the photos and website led me to expect. This property is outdated and in dire need of renovations. The pictures on the hotel’s website are highly misleading, and some of them do not even represent the actual property, giving a false illusion of luxury and ambiance. One of the most frustrating issues was with the heating. Every night, the heat in my room did not work, leaving the space cold and uncomfortable. When I expressed my concerns about the cold room, a space heater was provided, but only after considerable inconvenience. Each time I left the room, the heater was removed, and I had to ask for it again. It wasn’t until my final night that a technician came to repair the heating system, but by then, it was too late to make a difference. The hotel is located in a narrow, dreary alleyway, beneath what seemed like a tunnel or dungeon. It’s not accessible by vehicle, which wasn’t made clear before my arrival. This made carrying luggage or returning to the hotel particularly difficult, especially since you have to climb 25 steep stairs just to reach the room. There are no phones in the rooms and no way to reach the staff without walking down the stairs to make a request. The staff never answered the phone when I called from my cell phone, nor responded to email
Stayed 4 nights in Dec 2024

4/10 Poor

KALUKUMARA, Bundaberg

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No hot water, not so friendly staff
Stayed 2 nights in Dec 2024

8/10 Good

Charles, Templeton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad is so beautiful with quality appointments throughout . My wife did the cooking class with the chef and loved it. Finding it at night can be tricky but it’s a jewel worth seeing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Erwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Location next to the Medersa (My favorite spot in Marrakech), Great Staff and Great Riad. We will come back!
Stayed 3 nights in Jul 2024

6/10 Okay

Raees

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner had a lovely time here. The Riad itself is truly a beautiful gem and the location is very central for the Medina. It is though slightly off the beaten path to get to, down back alleys but the value for money of the quality of the property once you get past this is great. The staff were very happy to help and the manager Sylvia was a delightful eccentric. I would recommend booking your own excursions in advance of going as the hotel ones are quite expensive. Though we did book through them the walking tour for our first morning which was a good orientation. The guide collects you from the hotel and takes you around. The airport transfer is more expensive than taxi from the airport but without this the Road would be very hard to find. We found the property to be very clean and well kept in consideration that is a 18th century Riad in a market, not a best western in Milwaukee. I would say the Riad is a strong 4* experience and considering the price point this is appropriate. We very much enjoyed our stay. The hotel could improve in some aspects to be a truly stunning 5* but this would carry with it added costs that would have taken it beyond our budget for this trip so we were very happy! I have seen some other negative comments regarding the Riad with certain things picked up as negative, if you are precious and are expecting a $2000 a night experience then I am afraid you will have to pay for this.
Stayed 7 nights in May 2024

8/10 Good

Karen, Basingstoke Hants

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Yordanos

Travelled with group
Liked: Staff & service
Disliked: Amenities
Ancient 12 century property - from the main road you walk thru narrow tunnel to get to the “guest house” No access to a car or door to door service - someone has to drag your luggage to the place, which can be long….
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

simone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This riad was beautiful and quiet in a very busy town. Although it’s hard to find down small alleys it is well worth it !
Stayed 2 nights in Aug 2022

10/10 Excellent

Jianqing

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful raid , nice service , room is so exotic. We will come back again Wendy
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

6/10 Okay

Kevin, London

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The smell of Mould and aromatic candles / perfume was very strong in our room and spoilt our stay. We opened the doors and windows as soon as we entered the room but this did little to dissipate the odour. We also found the music in the communal areas annoying. We would highly recommend that you use the car service provided by the hotel. The tunnel is intimidating on arriving but you soon get use to it and this adds to the experience. The breakfast was really nice. The rooms are beautiful and clean and the roof terrace is great. If you book with Expedia they do not make it clear that there is a tourist tax to be paid in cash on checking out.
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Very poor service, Had the impression that the manager wanted to take advantage from us. Dissapointing
Stayed 1 night in Jan 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Riad

The best Road I've stayed at. In top top condition and staff was very hospitable. Walking there was interesting, need to know the path. Food was excellent and service was unsurpassed!
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
The owner was very rude and disrespectful. She also overcharged us.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is really hard to find and around the area is not so safe I booked it 4 nights and I stayed there 1 night I wanted to leave the place but the owner lady refused to give me my refund thank god I bought insurance through Expedia don’t go there that owner lady sylvi is not nice at all
Stayed 4 nights in Nov 2019

6/10 Okay

Nicholas

Liked: Cleanliness
Disliked: Property conditions & facilities

Average

We stayed for 3 nights and the look of the Riad was great except for the tunnel you have to go through to get there but we used Nadir House hotel as a way to always find the tunnel to get to the Riad as that can be very difficult. Service from the waiter who works at the Riad was great throughout our stay and he helped us whenever needed which was a plus. Positives - within 5 - 15 mins walk to the main souks and Jem Al Fna Negatives - Restaurant was ridiculously overpriced and dinner was not cooked on the inside so wouldn't recommend at all. Pool really needs a clean, since it had a terrible smell when we were there. All in all it was fine for our stay.
Stayed 3 nights in Aug 2019

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous Hotel, lovely staff, careful of vicinity

This is a really lovely Riad, with a decent spa and lovely staff. It’s a gorgeous hidden away gem really and the room and bathroom were really excellent. Good aircon, and plenty of towels. The swimming pool is very small and not very private but the roof terrace is heaven for sun worshippers. The main issue is safety in the surrounding area. I was surrounded by 5 young men one of whom had a knife and they wanted money. I screamed for help and a local shopkeeper scared them away. I strongly suggest not being white and blonde and going out there alone. I eventually managed to get out with a guide then the City was of course much safer and beautiful. I can’t blame the hotel for this, but you need to know how to look after yourself in this area. The hotel were marvellous when I told them and called for police reinforcements which were highly visible. I don’t blame them for these people’s awful behaviour, and I still think that the hotel is fabulous and fantastic value for money and safe if you know what you’re doing, which I probably didn’t!
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I have no words. It is in deep dangers and harassing environment. Pls don’t stay in old city, you will get harassed, abused and insulted by every locals. Safe your money and stay outside old town in big high end resort. First of all,good luck finding this place. The Taxis will drop you far away and you need a Miracle to find place bu going thru dark allies and lots locals try to milk you, if you don’t get miss guided by locals to dark ally and ask for money. When i explain that to owner . She simply replyed, sorry there is no police in Morroco!! When you stay in this Reid, get ready to order lunch and dinner and drink, if they found out you eat outside food or bring any food and drink, they simply make u uncomfortable and tell you we have lincence for food and drink and she will give you a book of all the Policy laws. Where is the Police while i was getting fiscally abused by locals???? I had to canceled my last 4 days and move out this place. Pls , for your safety avoid this place and just go maybe for a half day experience. I hope this gives you guys enough heads up. And who ever said Morroco is safe, it is absolutely wrong. Lots of theifs, avoid just for ur safty and i am sure you worked hard to save Money. Don’t wasted. Lets get government to fix this issues. And make sure you update you ambassy of your government about unsafe Morroca. If you rich enough to have a 24/7 guid and driver and stay in expensive Resort than you will be fine. Godbless you all
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Beautiful accommodations, but difficult to locate. Very delightful and friendly staff. Hammam was wonderful and restful. Food could have been better for the price.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff. Nothing was to much bother. A hairdryer in the room would be nice.
Stayed 3 nights in Apr 2019