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Riad & Spa Esprit du Maroc

4.0 star property

Photo gallery for Riad & Spa Esprit du Maroc

Terrace/patio
A courtyard with a fountain, potted plants, and a tiled floor.
Terrace/patio
Terrace/patio
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$234
includes taxes & fees
29 June - 30 June

Explore the area

View map
Zaouit Lhardar 12 /17 derb Belbekkar, Medina, Marrakech, Marrakesh-Safi, 40030
  • Place, Marrakech Museum
    ‪7 min walk‬
  • Place, Le Jardin Secret
    ‪7 min walk‬
  • Place, Jemaa el-Fnaa
    ‪13 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed, Bathtub

Standard Double Room, 1 King Bed, Bathtub

Standard Double Room, 1 King Bed, Bathtub

  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed, Bathtub

A traditional Moroccan room with a sofa, a table with fruit, a fireplace, and a bed with a red bedspread.

Superior Double Room, 1 King Bed, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Bedroom, Non Smoking

Deluxe Double Room, 1 Bedroom, Non Smoking

Deluxe Double Room, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed
  • Free Wi-Fi

About the area

Marrakech

At Riad & Spa Esprit du Maroc you'll be within a 20-minute stroll of popular places like Jemaa el-Fnaa and Koutoubia Mosque. Highlights at this riad include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include sports massages, aromatherapy and reflexology along with access to the steam room. The fine-dining restaurant, RiadEsprit du Maroc, serves Moroccan cuisine and is open for breakfast, lunch and dinner. The riad's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, steam room and seasonal outdoor swimming pool as well as access to segway hire/tours. 538 square feet (50 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also valet parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 4-property class Medina riad, attractions include Bahia Palace and Majorelle Garden.
View more Riads in MarrakechOpens in a new window

What's nearby

  • Ben Youssef Madrasa - 3 min walk - 0.3 km
  • Marrakech Museum - 7 min walk - 0.6 km
  • Le Jardin Secret - 7 min walk - 0.6 km
  • Souk of the Medina - 12 min walk - 1.0 km
  • Jemaa el-Fnaa - 13 min walk - 1.2 km

Getting around

  • Marrakech Central Station - 15 min drive
  • Marrakech (RAK-Menara) - 21 min drive

Restaurants

  • ‪Ristorante I Limoni - ‬3 min walk
  • ‪Kesh Cup - ‬4 min walk
  • ‪Terrasse des Épices - ‬5 min walk
  • ‪Terrasse Bakchich - ‬5 min walk
  • ‪Le Jardin - ‬3 min walk

About this property

Riad & Spa Esprit du Maroc

Riad & Spa Esprit du Maroc offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this riad measures 538 square feet (50 square metres) and includes a conference centre. A steam room, a rooftop terrace, and an arcade/games room are also featured at the business-friendly Riad & Spa Esprit du Maroc. An area shuttle within 5 kilometres and an airport shuttle (available 24 hours) are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Marrakech riad.

  • 11 guestrooms or units
  • 2 levels
  • 3 buildings
  • Conference rooms
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 1870
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Beauty salon
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Riad & Spa Esprit du Maroc offers 11 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bathrobes. Rooms open to patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature Egyptian cotton sheets and premium bedding. 60-cm flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Marrakech riad provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include sports massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 5 kilometres
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Parking on site (EUR 10 per night)
  • Valet parking on site (EUR 10 per stay)
  • Extended parking on site (surcharge)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • RiadEsprit du Maroc

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Outdoor pool
  • Segway rentals/tours
  • Steam room

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (538 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Area rugs in room
  • No lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1870
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 60-cm flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 15 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 15 and over; guests must have received complete vaccination at least 2 days prior to check-in
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night, plus a deposit of EUR 10.00 per day

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 25.00 per room (one-way)
  • Self-parking fee: EUR 10.00 per night
  • Valet parking fee: EUR 10 per stay
  • Pet deposit: EUR 10.00 per day
  • Pet fee: EUR 20 per pet, per night
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 15 and over, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 15 and over; guests must have received complete vaccination at least 2 days prior to check-in.

Property Registration Number 13

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in March and close in November.
  • Pool access available from 8:30 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.

Property is also known as

Esprit du Maroc
Esprit du Maroc Marrakech
Riad Esprit du Maroc
Riad Esprit du Maroc Marrakech
Riad Esprit Maroc Marrakech
Riad Esprit Maroc
Esprit Maroc Marrakech
Esprit Maroc
Riad And Spa Esprit Du Maroc
Riad & Spa Esprit Du Maroc Hotel Marrakech
Riad Esprit Du Maroc Marrakech
Riad Spa Esprit du Maroc
& Esprit Du Maroc Marrakech
Riad & Spa Esprit du Maroc Riad
Riad & Spa Esprit du Maroc Marrakech
Riad & Spa Esprit du Maroc Riad Marrakech

Frequently asked questions

Is parking available at Riad & Spa Esprit du Maroc?

Yep, Riad & Spa Esprit du Maroc has a self car park for EUR 10.00 per night. A self car park is also available, for a fee. Additionally there is extended parking, for a fee.

How much does it cost to stay at Riad & Spa Esprit du Maroc?

As of 28 Jun 2026, prices found for a 1-night stay for 2 adults at Riad & Spa Esprit du Maroc on 29 Jun 2026 start from NZ$234, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Riad & Spa Esprit du Maroc?

Yep, there is an onsite spa at Riad & Spa Esprit du Maroc. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Riad & Spa Esprit du Maroc have a pool?

Riad & Spa Esprit du Maroc has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:30 AM to 8:00 PM (Seasonal outdoor pool open from March to November).

What luxury perks are available at Riad & Spa Esprit du Maroc?

Riad & Spa Esprit du Maroc features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Riad & Spa Esprit du Maroc a romantic place to stay?

Couples spa treatments and al fresco dining, as well as premium bedding and private patios in the guestrooms, help set the scene for a romantic weekend at Riad & Spa Esprit du Maroc.

Is Riad & Spa Esprit du Maroc family-friendly?

No, Riad & Spa Esprit du Maroc is an adults-only property.

Does Riad & Spa Esprit du Maroc serve breakfast?

You bet, breakfast is available daily.

Is there a free airport shuttle available at Riad & Spa Esprit du Maroc?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Riad & Spa Esprit du Maroc?

Yep, they've got a lounge bar and an onsite restaurant that serves Moroccan cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Riad & Spa Esprit du Maroc?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Riad & Spa Esprit du Maroc Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 53 out of 139 reviews
Rating 8 - Good. 39 out of 139 reviews
Rating 6 - Okay. 22 out of 139 reviews
Rating 4 - Poor. 16 out of 139 reviews
Rating 2 - Terrible. 9 out of 139 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. The staff were all very friendly and helpful.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Glenn

Liked: Cleanliness
It was a quiet oasis in the middle of the Medina...the staff was top notch!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay here. The road was gorgeous and the staff were so welcoming and helpful the whole time. We felt very welcome and cosy here! Will definitely be back!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Erwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Location next to the Medersa (My favorite spot in Marrakech), Great Staff and Great Riad. We will come back!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This riad was beautiful and quiet in a very busy town. Although it’s hard to find down small alleys it is well worth it !
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad is so beautiful with quality appointments throughout . My wife did the cooking class with the chef and loved it. Finding it at night can be tricky but it’s a jewel worth seeing.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Nancy Martínez

Liked: Cleanliness, staff & service, property conditions & facilities
The riad is beautiful, is awesome. The problem is that is not easy to find and is not very near from the plaza of Marrakech. I think is difficult to arrive with taxi or walking. But the place is awesome.
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely Riyad in the Medina of Marrakech and a perfect mix of luxury and comfort. I stayed mostly to experience the hammam and spa services which were absolutely incredible. The riyad itself is beautiful, with a lovely courtyard and rooftop. The only downside was the location, its not accessible by car since its in the madina and you have to pass multiple alley ways to find the entrance. It's impossible to find without help, so make sure to contact the staff in advance so they can meet you and help with your luggage. Overall, i had a lovely stay and would recommend the riyad for anyone looking for a luxury and comfortable stay in Marrakech.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Yordanos

Liked: Staff & service
Disliked: Amenities
Ancient 12 century property - from the main road you walk thru narrow tunnel to get to the “guest house” No access to a car or door to door service - someone has to drag your luggage to the place, which can be long….
Stayed 4 nights in Apr 2023
Verified

4/10 Poor

KALUKUMARA

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No hot water, not so friendly staff
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Lady

Liked: Cleanliness, staff & service

Location was Awful

We were dropped off by our taxi driver which was booked via Expedia and then he rang the hotel and we had to walk through some back alleys which took us approximately 25 minutes to arrive. The actual Riad was down some extremely dark alley, and as three young ladies we felt extremely unsafe. We very rarely left the Riad and when we did we had to ask a member of staff to accompany us. We were nearly assaulted by someone who we thought was being kind and taking us back to our hotel as we were lost only to be told we had to pay him. I would never again go to this hotel. This has most definately been the worst experience. We also booked a triple room and when we arrived was told that only a room for 2 was booked. I will be making a formal complaint about this. Regards Mrs Dawn Renwick Very Unsatisfied Customer
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner had a lovely time here. The Riad itself is truly a beautiful gem and the location is very central for the Medina. It is though slightly off the beaten path to get to, down back alleys but the value for money of the quality of the property once you get past this is great. The staff were very happy to help and the manager Sylvia was a delightful eccentric. I would recommend booking your own excursions in advance of going as the hotel ones are quite expensive. Though we did book through them the walking tour for our first morning which was a good orientation. The guide collects you from the hotel and takes you around. The airport transfer is more expensive than taxi from the airport but without this the Road would be very hard to find. We found the property to be very clean and well kept in consideration that is a 18th century Riad in a market, not a best western in Milwaukee. I would say the Riad is a strong 4* experience and considering the price point this is appropriate. We very much enjoyed our stay. The hotel could improve in some aspects to be a truly stunning 5* but this would carry with it added costs that would have taken it beyond our budget for this trip so we were very happy! I have seen some other negative comments regarding the Riad with certain things picked up as negative, if you are precious and are expecting a $2000 a night experience then I am afraid you will have to pay for this.
Stayed 7 nights in May 2024
Verified

2/10 Terrible

Ruby Yvette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this so-called "architectural jewel” in the historical district of Medina in Marrakech Morocco which claims to be a converted 18th-century palace. Unfortunately, my experience was far from what the photos and website led me to expect. This property is outdated and in dire need of renovations. The pictures on the hotel’s website are highly misleading, and some of them do not even represent the actual property, giving a false illusion of luxury and ambiance. One of the most frustrating issues was with the heating. Every night, the heat in my room did not work, leaving the space cold and uncomfortable. When I expressed my concerns about the cold room, a space heater was provided, but only after considerable inconvenience. Each time I left the room, the heater was removed, and I had to ask for it again. It wasn’t until my final night that a technician came to repair the heating system, but by then, it was too late to make a difference. The hotel is located in a narrow, dreary alleyway, beneath what seemed like a tunnel or dungeon. It’s not accessible by vehicle, which wasn’t made clear before my arrival. This made carrying luggage or returning to the hotel particularly difficult, especially since you have to climb 25 steep stairs just to reach the room. There are no phones in the rooms and no way to reach the staff without walking down the stairs to make a request. The staff never answered the phone when I called from my cell phone, nor responded to email
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Aldo

Liked: Cleanliness, amenities, property conditions & facilities
Personale cortese e sempre disponibile per qualsiasi cosa. Stanza pulita
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vackert, professionell service och centralt läge.

Otroligt vacker riad med exceptionell service. Personalen är alltid tillmötesgående, hjälper en att hitta rätt i staden och erbjuder många fina tjänster som hamam, massage och utflykter. Vi hade gärna tillbringat mer än våra 2 nätter här då vi trivdes väldigt bra. Gigantisk takterrass med utsikt över staden där också en frukost avnjuts varje morgon till fågelkvitter. Bilderna gör inte riaden rättvisa, den är ännu vackrare i verkligheten.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Jianqing

Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful raid , nice service , room is so exotic. We will come back again Wendy
Stayed 1 night in Apr 2022
Verified

8/10 Good

Anette

Liked: Cleanliness, staff & service, room comfort
Nice but old Riad in the center of Marrakech. Very friendly staff and very good service
Stayed 5 nights in Feb 2020
Verified

6/10 Okay

Kevin

Liked: Cleanliness
Disliked: Amenities
The smell of Mould and aromatic candles / perfume was very strong in our room and spoilt our stay. We opened the doors and windows as soon as we entered the room but this did little to dissipate the odour. We also found the music in the communal areas annoying. We would highly recommend that you use the car service provided by the hotel. The tunnel is intimidating on arriving but you soon get use to it and this adds to the experience. The breakfast was really nice. The rooms are beautiful and clean and the roof terrace is great. If you book with Expedia they do not make it clear that there is a tourist tax to be paid in cash on checking out.
Stayed 4 nights in Feb 2020
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Very poor service, Had the impression that the manager wanted to take advantage from us. Dissapointing
Stayed 1 night in Jan 2020
Verified

4/10 Poor

YUMI

Liked: Cleanliness
Disliked: Staff & service

あまりオススメしません

一週間のマラケシュ滞在の間、３泊をこちらでしました。 まずたどり着くまで大変で迷います。 同じような人が多いのか、地元の少年がやって来て道案内してくれました。 (もちろんチップ要) 広めのリヤドでキレイです。 ボーイさんは英語がわかるので助かりました。 リヤド内でハマムができるとの事で頼んでみたのですが… 聞いていたのと少し違ったのですが、オーナーの女性にマッサージも勧められ一緒にお願いしました。 受ける前に部屋までボーイさんが集金に来られ、ハマムとマッサージ代の他、TAXの様なものを一泊につき 35DH請求され、払いました。 領収書を求めらたら、無い、と。 請求書の写真を撮れと言われて撮りました。 ハマムとマッサージを受けるのに、狭くないリヤド内をバスローブ一枚で歩かされ、終わった後も髪の毛が逆立ってるまま部屋に戻されました。 チェックアウトの際に、その時支払ったTAXを請求されたので支払ったと反論。 ボーイさんとやり取りしていたら、オーナーマダム登場で、払ってないの一点張り。 こちらも負ける訳にはいかないので拙い英語で応戦。 ボーイさんは途中から理解してくれましたが、オーナーは全くわからないようで。 ボーイさんがオーナーに一生懸命に説明していました。 結局、集金に来たボーイさんがTAXを懐に入れていたようです。 どのボーイかをコピーしたパスポート写真を見せられたので答え、その人は昨日追い出した、との事でした。 最終的には疑惑は晴れたのですが、前後して泊まっていたリヤドはもっとリーズナブルな上に朝食も美味しかったのもあり、こちらはあまりオススメできません。 部屋に水一本もありませんし、朝食も特に美味しい訳でもなかったです。 ただ、バスルームは広く浴槽もあって、夜はぬるま湯でしたが朝はわりと熱いお湯が出たので、そういうのを求める人はいいかもしれません。
リヤド内のプール
ベッド
バスルーム
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Riad

The best Road I've stayed at. In top top condition and staff was very hospitable. Walking there was interesting, need to know the path. Food was excellent and service was unsurpassed!
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War rundum zufriedenstellend! Hervorragender Service
Stayed 5 nights in Jan 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
The owner was very rude and disrespectful. She also overcharged us.
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is really hard to find and around the area is not so safe I booked it 4 nights and I stayed there 1 night I wanted to leave the place but the owner lady refused to give me my refund thank god I bought insurance through Expedia don’t go there that owner lady sylvi is not nice at all
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Zinger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Riad experience in the Medina of Marrakech. The owner was gracious and took personal interest in our needs. Comfortable beds, good climate control, amazing high ceilings. We especially liked the breakfast service on the roof deck in the mornings. The Medina with shops and restaurants were just outside our door. We walked all over Marrakech from there.
Stayed 5 nights in Nov 2019