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Stars Hotel

3.5 star property
Hotel with 2 hot tubs, a short walk to Marrakech Plaza

Photo gallery for Stars Hotel

Minibar, in-room safe, desk, laptop workspace
Indoor pool, outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas
Lobby
Indoor pool, outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • 24/7 front desk
The current price is NZ$198
includes taxes & fees
13 May - 14 May

Explore the area

Map
Angle Rue Sebou et Rue Ouadi Guéliz, Rue Ouadi Naffis, Marrakech, Marrakesh-Safi, 40000
  • Marrakech Plaza
    ‪4 min walk‬
  • Majorelle Garden
    ‪2 min drive‬
  • Jemaa el-Fnaa
    ‪3 min drive‬
  • Marrakech (RAK-Menara)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Bidet
Hairdryer
Private bathroom
Minibar
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Bidet
Hairdryer
Private bathroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Rainfall showerhead
Bidet
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite with Jacuzzi

Suite with Jacuzzi

Suite with Jacuzzi

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Bidet
Bathrobes
Hairdryer
  • 70 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Bidet
Hairdryer
Private bathroom
Minibar
  • 27 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Balcony
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Bidet
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 Large Single Bed

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About the area

Marrakech

Stars Hotel places you in the centre of Marrakech, within just a 5-minute stroll of Marrakech Plaza and within 20 minutes of Avenue Mohamed VI. Highlights at this hotel include 2 hot tubs, 2 coffee shops/cafes and a full-service spa. .A day of pampering can include hot stone massages, Swedish massages, body scrubs and facials along with access to the steam room. The café, PENSEE, is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, outdoor swimming pool, steam room and pool loungers. Plus you'll find free Wi-Fi in public areas and laundry facilities. Free self-service breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 3.5-property class Gueliz hotel include Jemaa el-Fnaa and Majorelle Garden.

What's nearby

  • Marrakech Plaza - 4 min walk - 0.4 km
  • Palais des Congrès - 16 min walk - 1.4 km
  • Koutoubia Mosque - 20 min walk - 1.7 km
  • Majorelle Garden - 2 min drive - 1.6 km
  • Jemaa el-Fnaa - 3 min drive - 2.0 km

Getting around

  • Marrakech Central Station - 5 min drive
  • Marrakech (RAK-Menara) - 13 min drive

Restaurants

  • ‪L'escapade - ‬3 min walk
  • ‪L'ADRESSE - ‬3 min walk
  • ‪Layali Karoun - ‬4 min walk
  • ‪Charif Pâtisserie - ‬6 min walk
  • ‪Sports Lounge - ‬3 min walk

About this property

Stars Hotel

Hotel with 2 hot tubs, a short walk to Marrakech Plaza
Stars Hotel offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There's a restaurant on site, along with 2 coffee shops/cafes. Free breakfast is available daily. Public spaces have free WiFi.

A steam room, a terrace, and tour/ticket assistance are also featured at Stars Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Marrakech hotel is smoke free.

  • 44 guestrooms or units
  • 2 coffee shops
  • Breakfast available (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • No smoking on site
  • Locker space
  • Dining venue
Stars Hotel offers 44 accommodations with minibars and a safe. 43-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a steam room. The spa is open daily.

Languages

Arabic, English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 10:30 AM
  • 2 coffee shops/cafes
  • A restaurant

Restaurants on site

  • PENSEE

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 400

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Stars Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 11.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 150 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MAD 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 10:30 AM to 6:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Stars Hôtel
Stars Hotel Spa
Stars Hotel Hotel
Stars Hotel Marrakech
Stars Hotel Hotel Marrakech

Frequently asked questions

What is the cancellation policy at Stars Hotel?

Stars Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Stars Hotel?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at Stars Hotel on 13 May 2025 start from NZ$194.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Stars Hotel?

Yep, there is an onsite spa at Stars Hotel. It has 2 hot tubs and a steam room. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Stars Hotel have a pool?

Stars Hotel has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:30 AM to 6:30 PM.

What luxury perks are available at Stars Hotel?

Stars Hotel features 2 hot tubs, an outdoor pool and an indoor pool.

What makes Stars Hotel a romantic place to stay?

Couples spa treatments, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Stars Hotel.

Does Stars Hotel serve breakfast?

Yep, complimentary self-service breakfast is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Stars Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Stars Hotel?

Yep, you can grab a meal at Stars Hotel's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Stars Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Stars Hotel?

No, pets and service animals are not allowed.

Stars Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 116 out of 201 reviews
Rating 8 - Good. 43 out of 201 reviews
Rating 6 - Okay. 24 out of 201 reviews
Rating 4 - Poor. 9 out of 201 reviews
Rating 2 - Terrible. 9 out of 201 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Essa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 7 nights in Dec 2024

6/10 Okay

Andrew

Travelled with partner
This is a fairly average hotel. Our bathroom was, unfortunately, unprepared and not clean, with hairs stuck to the shower wall and no towels provided. The pool was again, average, but sadly shut at 6pm, so swimming was only possible in the full sun, and sitting on the roof terrace in the evening was not allowed. The location was fine for bars and restaurants, but not much else. Our visit was OK, but I would not return.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
We stayed for 7 nights. Booked Suites. Overall nice staff. But hotel wasn't willing to replace towels, they wanted us to use smae towel for 3 days before changing them. Tea & coffee sachets were not replenished, even though we requested few times. Paid over £1600 for rooms, getting hotel staff to provide basic amenties proved a difficult task.
Stayed 7 nights in Jun 2024

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Staff

The staff is very friendly and kind. Extremely helpful and they give their guests the attention they deserve.
Stayed 1 night in Jun 2024

10/10 Excellent

beverly

Travelled with family
Liked: Cleanliness, staff & service
The buffet breakfast was excellent. The staff was very friendly. Good, walkable location.
Stayed 1 night in May 2024

10/10 Excellent

Faurys

Stayed 1 night in Apr 2024

10/10 Excellent

Jaime

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Marrakech and the staff made us feel like home. Super friendly and attentive staff. Room, beds, and breakfast were great. I would definitely recommend this hotel. Lots of dining options around walking distance. Thank you STARS Hotel! Hope to visit once again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chidera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is good, near to everything, the staff was friendly, the room was clean and comfortable 👍
Stayed 1 night in Apr 2024

8/10 Good

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

A decent hotel, the room and bathroom were great, nice rooftop with a small pool and a couple of loungers. The restaurant served great dinner, however I can’t say the same for the breakfast - a lot of items missing, extremely slowly refilled, I had flashbacks of supermarket shelves during Covid
Stayed 2 nights in Mar 2024

8/10 Good

Pauline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and excellent service
Stayed 1 night in Mar 2024

10/10 Excellent

Shah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family had a really good time here. The receptionist, Khaled and Khaleel made us feel welcome and treated us very nice and kindly. We loved the service overall and we would definitely be coming back here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mariya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay and felt very welcome by Khaled at the front desk. Had a mini incident with another guest who mistaken our room for his but the matter was quickly resolved by the manager (Abdelwahab) who was extremely polite and very professional. Made us feel comfortable and assured we had everything to enjoy our time while visiting. The breakfast had a variety of foods and staff are very attentive and nice. Definitely recommend this hotel for it’s convenient location and friendly service.
Stayed 3 nights in Jan 2024

10/10 Excellent

Janan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service- everyone was so welcoming and lovely! Especially the bellman Khalid- always greeted me and my partner with a big smile and treated us like good friends. The rooms are all clean and spacious. A highlight was the Saturday buffet- great value for money.
Stayed 6 nights in Jan 2024

6/10 Okay

Mohamed Selimur

Travelled with group
Good
Stayed 4 nights in Jan 2024

2/10 Terrible

HANIF

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room included breakfast but the restaurant staff was appalling. The spread was very limited, they didn’t replenish the limited items at any speed. They ignored requests, I asked for mint tea a number of times they didn’t serve me. They poured a native that was staying in the hotel mint tea in a vase that didn’t ask for it and he never drank it. It seem they don’t appreciate people from the sub continent. The restaurant staff and reception was rude. House keeping was the only decent people, they was very good. I felt majority of the staff was hostile & I wouldn’t stay her again.

6/10 Okay

MARTIN

Stayed 2 nights in Dec 2023

8/10 Good

Terkuci

Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were fantastic. Very good breakfast. Had a massage at the spa, it was excellent.
Stayed 4 nights in Nov 2023

2/10 Terrible

dianne

Stayed 1 night in Nov 2023

10/10 Excellent

Jocey O

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean with lovely staffs especially the manager Samira she was very helpful and kind. I was also impressed with the food 💥
Stayed 3 nights in Oct 2023

6/10 Okay

Ana, Sarnia

Liked: Staff & service
Disliked: Property conditions & facilities
Customer service ie excellent but the condition of the property is dated. The location is perfect.
Stayed 1 night in Oct 2023

10/10 Excellent

Abdul

Stayed 1 night in Oct 2023