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Hotel Description

A luxury stay in Marsa Matruh awaits you at Jaz Crystal, Almaza Bay. You'll be 5.7 km (3.5 mi) from Almaza Bay Beach and 20.7 km (12.9 mi) from Fatimiea Village Beach. Highlights at this beachfront hotel include 2 restaurants, a full-service spa, and a private beach.

A day of pampering can include massages and body treatments. The buffet restaurant, Waves, serves international cuisine and is open for breakfast, lunch, and dinner. Chandelier is the hotel's own lobby lounge. Enjoy the outdoor swimming pool, free kids' club, gym, and spa tub. Additionally, you'll find free WiFi in public areas, a sauna, and a kids' swimming pool. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free self parking.

With a stay at this 5-star Marsa Matruh hotel, you'll be 31.8 km (19.8 mi) from Mersa Matruh Stadium.

Superior Room, Partial Sea View (Queen or Twin Bed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, Garden View, Ground Floor (Twin Bed)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Royal Suite, 1 Queen Bed, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, Pool View (Queen or Twin Bed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, Pool View, Ground Floor (Queen or Twin Bed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, Partial Sea View (Queen or Twin Bed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Property Features

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Jaz Crystal, Almaza Bay like a complimentary children's club and an outdoor pool. Free breakfast is available daily. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a health club, and a spa tub. Self parking is free. This 5-star Marsa Matruh hotel is smoke free.

  • 263 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Jaz Crystal, Almaza Bay offers 263 air-conditioned accommodations with minibars and safes. Rooms open to patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with jetted bathtubs, bathrobes, slippers, and bidets. This Marsa Matruh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Private patio
  • Sitting area
  • Jetted tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Waves - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Corallo - Overlooking the ocean, this seafood restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.

Chandelier - Onsite lobby lounge. Open daily.

Sun Ray - This bar overlooks the ocean. Open daily.

Fresco - This bar overlooks the pool. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note that the hotel policy is that appropriate swimwear must be worn in in the swimming pool. Any other clothing, including loose shorts, are not allowed.

Please note that as per the regulations of the Egyptian Ministry of Tourism, travelers who are not citizens of Egypt must pay in non-Egyptian currency. Non-citizens with proof of residency in Egypt may pay in local currency with a money exchange receipt from a local registered bank or FX exchange route.

Guests will receive an email from the property with reservation deposit payment instructions within 24 hours of booking. Payment is made via a secure link and due within 24 hours of receiving the email.

The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival.

This property enforces a strict dress code in the restaurant/public areas.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Jaz Crystal, Almaza Bay

Policies

WiFi is limited to a connection speed of 256 KB/second. A higher speed connection is available for a surcharge.

Beach Lodges/sun loungers are available for a surcharge. Guests are not permitted to move sun loungers to the shoreline.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 2
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Hotel Names

  • Jaz Crystal
  • Jaz Crystal Hotel
  • Jaz Crystal Hotel Marsa Matruh
  • Jaz Crystal Marsa Matruh
  • Jaz Crystal Resort Marsa Matruh
  • Jaz Crystal Resort
  • Jaz Crystal, Almaza Bay Hotel
  • Jaz Crystal, Almaza Bay Marsa Matruh
  • Jaz Crystal, Almaza Bay Hotel Marsa Matruh

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 2-device limit.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.