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Alex Hotel & Spa

Property class: 3

Photo gallery for Alex Hotel & Spa

A modern indoor space with a glass ceiling, a central seating area, and various plants.
Property video
A modern hotel lobby with a reception desk, seating area, and patterned floor.
A hotel room with a large bed, a balcony with chairs, and a view of a cityscape.
A spa area with a pool, seating, and decorative walls.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is NZ$205
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001
  • Place, La Canebiere
    ‪5 min walk‬
  • Place, University of Aix-Marseille I
    ‪6 min walk‬
  • Place, Le Panier
    ‪11 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪45 min drive‬

Room options

View all photos for Prestige Quadruple Suite

A modern bedroom with a sofa, a bed, and a nightstand.

Prestige Quadruple Suite

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Club Room

A modern hotel room with a wooden accent wall, a bed with white linens, a desk with a chair, and a mounted TV.

Club Room

8.4 out of 10
Very good
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

A hotel room with a bed, bedside table, chair, TV, and a poster on the wall.

Deluxe Room

9.2 out of 10
Wonderful
(29 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, and a window.

Junior Suite

9.0 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Suite

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

A modern hotel room with a sofa, a bed, a desk with chairs, a TV, and a partition with vertical slats.

Superior Suite

10.0 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Signature Suite

A balcony with a table and chairs, a view of the cityscape, and a sunset.

Signature Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite with rooftop

Room

Executive Suite with rooftop

  • Sleeps 2
  • 1 Queen Bed

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  • Free Wi-Fi
  • Breakfast available
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8.0 out of 10, Very good, 258 reviews
The price is NZ$211
includes taxes & fees
1 Nov - 2 Nov
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About the area

Marseille

At Alex Hotel & Spa you'll be within just a 10-minute stroll of La Canebiere and University of Aix-Marseille I. Highlights at this hotel include a full-service spa, a 24-hour gym and a bar/lounge. .A pampering day can include deep-tissue massages and Swedish massages along with access to the sauna and steam room. Lounge 1713 is the hotel's own bar. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. .Attractions within a 10-minute drive of this 3-property class Belsunce hotel include Grand Port Maritime de Marseille and Velodrome Stadium.

What's nearby

  • La Canebiere - 5 min walk - 0.4 km
  • Memorial De La Marseillaise - 5 min walk - 0.4 km
  • University of Aix-Marseille I - 6 min walk - 0.6 km
  • Cours Julien - 9 min walk - 0.8 km
  • Le Panier - 11 min walk - 1.0 km

Getting around

  • St. Charles Station - 1 min walk
  • Marseille Saint Charles Station - 3 min walk
  • Marseille - Provence Airport (MRS) - 30 min drive

Restaurants

  • ‪EXKi - ‬3 min walk
  • ‪L'Ecomotive - ‬1 min walk
  • ‪Sur le Pouce - ‬4 min walk
  • ‪Brasserie le Grand Escalier - ‬1 min walk
  • ‪Comptoir Dugommier - ‬5 min walk

About this property

Alex Hotel & Spa

Alex Hotel & Spa offers its guests a full-service spa and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. Spa services, a terrace, and multilingual staff are also featured at Alex Hotel & Spa.

This 3-star Marseille hotel is smoke free.

  • 33 guestrooms or units
  • 4 levels
  • Built in 2014
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Alex Hotel & Spa offers 33 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
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The price is NZ$226
includes taxes & fees
1 Nov - 2 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lounge 1713

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Frequently asked questions

What is the cancellation policy at Alex Hotel & Spa?

Alex Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alex Hotel & Spa?

As of 3 Oct 2026, prices found for a 1-night stay for 2 adults at Alex Hotel & Spa on 1 Nov 2026 start from NZ$205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Alex Hotel & Spa?

The closest beach to Alex Hotel & Spa is Cassis Beach (16.2 km).

Is there a spa on site at Alex Hotel & Spa?

Yep, there is an onsite spa at Alex Hotel & Spa. It has a steam room and a sauna. You'll enjoy services like deep-tissue massages.

What makes Alex Hotel & Spa a romantic place to stay?

A champagne service and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Alex Hotel & Spa.

Is Alex Hotel & Spa family-friendly?

You bet! With amenities such as laundry facilities, as well as highchairs in the guestrooms, it's no surprise that Alex Hotel & Spa is a hit with families.

Does Alex Hotel & Spa serve breakfast?

Yeah, buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Alex Hotel & Spa?

No, Alex Hotel & Spa does not offer an airport shuttle service.

What time are check-in & check-out at Alex Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Alex Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 498 out of 829 reviews
Rating 8 - Good. 240 out of 829 reviews
Rating 6 - Okay. 60 out of 829 reviews
Rating 4 - Poor. 11 out of 829 reviews
Rating 2 - Terrible. 20 out of 829 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel to stay at!!! The staff were so lovely and the beds and room were very comfortable.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room and good location as well as friendly staffs!
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
A well located modern hotel with clean rooms.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff Central location to the main railway station Clean Good continental breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was brief but the staff and accommodations were fantastic. I arrived after 1 am and they were there to help and ensure the check-in was easy. Would highly recommend this hotel!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa, breakfast, and spacious room with strong shower. Didn’t like the people hanging around out front.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very helpful. The breakfast was very good.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location across the street from Gare St Charles though difficult to find on arrival from train station. Walking distance to Vieux Oort, good restaurants, cafes, marseille sights.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great room, great staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Right across the street from the train station. Very clean, very friendly staff and excellent breakfast. I wouldn’t hesitate to stay here again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
They had a good breakfast buffet. I needed a chair in my room and the staff went out of their way to locate one for me.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel well situated for train station in Marseille. Rooms are quite small but comfortable and the hotel has good facilities eg lounge and spa. Staff are incredibly efficient and friendly. My friend left a pair of trousers in the room when we departed after first night but when we returned several days later staff had retrieved them and they were waiting for her.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to the station. My room was clean and comfortable with a view to the station. I liked that they provided water in the room. Staff were helpful and courteous. The only negative thing I can think about is that they did not offer the 25% off for the spa that Orbitz gave me as a perk.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and bright. Large bathroom with separate toilet closet. Room safe. Free bottled water, coff and tea. Nice guest lounge with a pool table. Breakfast is also offered. They have a spa and a gym. Across the start from the train station 40 minutes from the airport.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has all up-to-date amenities, staff was extremely helpful and communicated easily in english which was a blessing as our French is not that good. Rooms are very tight but comfortable enough. Breakfast is appreciated as it allows you to get an early start to your day.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel to stay

nice hotel, comfort room and have the equipment and amenity we need, convenient location, will stay again.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay here, reception staff were so accommodating and were able to direct me to the best spots.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Convenient hotel with great proximity to the train station. Room was clean and comfortable
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with the necessary amenities. Mathieu C. at reception was extremely helpful and always happy. He provided answers to all our questions, and gave suggestions as appropriate.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff member who greeted us at check in was great. Gave dinner recommendations. Convenient to train station. Clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean room and bathroom , towels changed every day. Very friendly helpful staff on reception
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet hotel

Very helpful staff with good restaurant suggestions.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect proximity to the train station and all the sites
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Amenities
Very Convenient to train station.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel close to the main terminal.
Stayed 3 nights in Sep 2023