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Best Western Hotel du Mucem

3.0 star property

Photo gallery for Best Western Hotel du Mucem

Daily full breakfast (EUR 14.50 per person)
Lobby
Superior Room, 1 King Bed, Non Smoking
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
The current price is NZ$215
includes taxes & fees
20 Apr - 21 Apr

Explore the area

View map
22 Rue Mazenod, Marseille, Bouches-du-Rhone, 13002
  • Place, Les Terrasses du Port
    â€Ș5 min walk‬
  • Place, Le Panier
    â€Ș8 min walk‬
  • Place, Museum of European and Mediterranean Civilisations
    â€Ș10 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    â€Ș26 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About the area

Marseille

Best Western Hotel du Mucem puts you in the heart of Marseille, within just a 10-minute stroll of Docks of Joliette and Les Terrasses du Port. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a 24-hour business centre and a snack bar/deli. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. .Attractions within a 10-minute drive of this 3-property class Old Port of Marseille hotel include Grand Port Maritime de Marseille and Velodrome Stadium.

What's nearby

  • Les Terrasses du Port - 5 min walk - 0.4 km
  • Docks of Joliette - 5 min walk - 0.4 km
  • Le Panier - 8 min walk - 0.7 km
  • Museum of European and Mediterranean Civilisations - 10 min walk - 0.9 km
  • Grand Port Maritime de Marseille - 16 min walk - 1.4 km

Getting around

  • Joliette Station - 5 min walk
  • Arenc Le Silo Tram Station - 18 min walk
  • Marseille - Provence Airport (MRS) - 25 min drive

Restaurants

  • â€ȘBurger King - ‬5 min walk
  • â€ȘMcDonald's - ‬6 min walk
  • â€ȘGilberte & Marguerite - ‬6 min walk
  • â€ȘCĂŽtĂ©Sushi - ‬6 min walk
  • â€ȘWhite Rabbit - ‬3 min walk

About this property

Best Western Hotel du Mucem

There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Best Western Hotel du Mucem also features a vending machine, concierge services, and complimentary newspapers in the lobby.

This 3-star Marseille hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 5 levels
  • Built in 2011
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
Best Western Hotel du Mucem offers 29 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a hydromassage showerhead.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 30 per day); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 14.50 per person
  • Snack bar/deli

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 1 building
  • 5 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Weight limit: 18 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 14.50 per person
  • Nearby parking fee: EUR 30 per day (1 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Cheques-vacances and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, ANCV ChĂšques-vacances and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Hotel Mucem
Best Western Hotel Mucem Marseille
Best Western Mucem
Best Western Mucem Marseille
Best Du Mucem Marseille
Best Western Hotel du Mucem Hotel
Best Western Hotel du Mucem Marseille
Best Western Hotel du Mucem Hotel Marseille

Frequently asked questions

Are there any beaches close to Best Western Hotel du Mucem?

The closest beach to Best Western Hotel du Mucem is Prado Beach (4.5 km).

How much does it cost to stay at Best Western Hotel du Mucem?

As of 31 Mar 2026, prices found for a 1-night stay for 2 adults at Best Western Hotel du Mucem on 20 Apr 2026 start from NZ$215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Best Western Hotel du Mucem a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Best Western Hotel du Mucem.

Is Best Western Hotel du Mucem family-friendly?

You bet! With amenities such as a deli, as well as highchairs in the guestrooms, it's no surprise that Best Western Hotel du Mucem is a hit with families.

Does Best Western Hotel du Mucem serve breakfast?

Yep, full breakfast is offered on weekdays between 7:00 AM and 10:00 AM and weekends between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Best Western Hotel du Mucem?

No, Best Western Hotel du Mucem does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Hotel du Mucem?

Check-in begins at 3:00 PM. Check-out time is noon.

Best Western Hotel du Mucem Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 176 out of 450 reviews
Rating 8 - Good. 202 out of 450 reviews
Rating 6 - Okay. 51 out of 450 reviews
Rating 4 - Poor. 15 out of 450 reviews
Rating 2 - Terrible. 6 out of 450 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities
Some construction in the area, staff was helpful.
Stayed 1 night in Nov 2025

8/10 Good

Mark

Stayed 1 night in Oct 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

PatrĂ­cia

Stayed 5 nights in Aug 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

elie

Stayed 1 night in Jun 2025

10/10 Excellent

Hyun Joo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities
It is far from view port and the markets and the activity areas
Stayed 1 night in May 2025

4/10 Poor

DIANE

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Bitten

Liked: Staff & service
Great service, and the place was ok overall.
Stayed 1 night in Mar 2025

10/10 Excellent

Cassandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tout Ă©tait parfait!

HĂŽtel au pied de la major. L’hĂŽtel est idĂ©alement situĂ© vieux port terrasse du port halles de la major mĂ©tro bus. Le personnel est extrĂȘmement sympathique et avenant. Les chambres pour deux personnes sont de tailles correctes, largement suffisant pour circuler Ă  deux dormir et se laver. La salle de bain n’est par riquiqui comme j’ai pu l’observer dans les commentaires. Les communs et les chambres sont trĂšs propres et bien insonorisĂ©es. Rien n’a dire tout Ă©tait parfait! Le petit plus, tout est fait pour que le sĂ©jour soit raisonnĂ© (petite attention si les serviettes ne sont pas changĂ©es chaque jour) tri sĂ©lectif. Le petit dĂ©jeuner Ă©tait complet il y en avait pour tous les goĂ»ts.
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 1 night in Feb 2025

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

François

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very noisy all night long. Only a few people in the hotel but they make us stay in nearby rooms so there's noise.
Stayed 2 nights in Nov 2024

8/10 Good

nicole

Stayed 2 nights in Nov 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable

Very comfortable bed which made for excellent nights sleep. Located next to Cathedral and close to underground station. The easy to get around from there. A few steps to the seafront
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick overnight stay in Marseille. Hotel was very conveniently located near good public transport links. Comfortable room and welcoming staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
This was a brand new property so excellent facility. Staff needs to be a bit more informed about groceries, restaurants, buses in the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jean

Travelled with partner
Disliked: Property conditions & facilities
We booked two rooms for two nights The lift was out of order so we had to use the stairs We were on the second floor so that’s four flights up winding staircase with extremely dangerous step out because of the door opening inward :on you so you have to step down : and then to find at the second floor the magnetic card key doesn’t work so my wife goes down to reception ( I have asthma so I was already completely out of breath) and again the magnetic card key malfunctions. That evening coming back from the restaurant same problem hiking up four flights to have the key malfunction again Next day the elevator is still not working and the magnetic key doesn’t work AGAIN so the receptionist actually climbed the stairs with us to check that we were not complete morons and didn’t know how a magnetic card works And AGAIN the magnetic key malfunctions ! Now I am beginning to wonder if we are spending our entire vacation in a winding staircase
!!!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Laurent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien Ă  dire
Stayed 1 night in Aug 2024

10/10 Excellent

Lies

Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good. Staff was friendy
Stayed 1 night in Jul 2024