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Hotel Serrano

3.0 star property

Photo gallery for Hotel Serrano

Presidential Room
Exterior
Outdoor pool
Presidential Room | Bathroom
Presidential Room | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Room service
The current price is NZ$71
includes taxes & fees
9 June - 10 June

Explore the area

View map
Coronel Cristalino 118, Centro, Martins, State of Rio Grande do Norte, 59800-000

Room options

View all photos for Basic Double Room

Minibar, desk, blackout curtains, free WiFi

Basic Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

8.4 out of 10
Very good
(9 reviews)
  • Garden view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Room, Jetted Tub

Luxury Room, Jetted Tub

Luxury Room, Jetted Tub

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Presidential Room

Presidential Room

Presidential Room

  • Garden view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Martins

At Hotel Serrano you'll be in the vicinity of Centro Cultural Antônio Justino de Oliveira. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include a children's swimming pool, tour/ticket assistance and luggage storage. Each morning free breakfast is served.

Restaurants

  • ‪Família Castanhola, Martins/Rn - ‬8 min walk
  • ‪Leila Pasteis - ‬3 min walk
  • ‪rua10 - ‬19 min walk
  • ‪Restaurante Alô Martins - ‬16 min walk
  • ‪Lanchonete a Grandiosa Serrana - ‬2 min walk

About this property

Hotel Serrano

Hotel Serrano offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Hotel Serrano also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 3-star Martins hotel is smoke free.

  • 91 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
Hotel Serrano offers 91 accommodations with minibars and blackout curtains. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Similar properties

2 outdoor pools
Hotel Chalé Lagoa dos Ingás
Martins
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 79 reviews
The price is NZ$96
includes taxes & fees
16 June - 17 June
Hotel Chalé Lagoa dos Ingás

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts cash.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Serrano Martins

Serrano Martins

Hotel Hotel Serrano Martins

Martins Hotel Serrano Hotel

Serrano

Hotel Hotel Serrano

Hotel Serrano Hotel

Hotel Serrano Martins

Hotel Serrano Hotel Martins

Frequently asked questions

What is the cancellation policy at Hotel Serrano?

Hotel Serrano offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Serrano?

As of 2 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Serrano on 9 Jun 2026 start from NZ$71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Serrano?

Yep, Hotel Serrano has a free self car park.

Does Hotel Serrano have a pool?

Hotel Serrano has an outdoor pool and a kids' pool.

Does Hotel Serrano serve breakfast?

Sure does, free buffet brekkie is offered daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel Serrano?

No, Hotel Serrano does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Serrano?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Serrano?

No, only service animals are allowed.

Hotel Serrano Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 172 reviews
Rating 8 - Good. 52 out of 172 reviews
Rating 6 - Okay. 23 out of 172 reviews
Rating 4 - Poor. 4 out of 172 reviews
Rating 2 - Terrible. 0 out of 172 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 1 night in Jan 2023
Verified

8/10 Good

José Anchieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cafe bom.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Taynara Dias da Silva

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ednaldo

Liked: Cleanliness, staff & service, amenities
Nota 10
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Claudio

Liked: Staff & service
Vazamento na pia do banheiro. Muita sujeira de azeitona roxa na área externa de acesso ao quarto. Arvores mal cuidadas. Equipe atenciosa.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Joel

Liked: Cleanliness, amenities
Natureza
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities
O quarto estava muito cheiroso e arrumado!
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Maria Cristina

O quarto estava confo
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 2 nights in Jan 2026
Verified

8/10 Good

IVAN LOPES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sim.muito bom
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Hildenor Lopes

Liked: Cleanliness, staff & service, amenities
Recomendo um ótimo lugar para descansar
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Antonia Aldezita

Quarto, equipe e comodidades
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities
Quarto mal localizado, paguei mais por um quarto escondido, sem varanda, apertado. Vale ressaltar que tudo funcionou bem. Café da manhã apenas até 09:30h da manhã, poderia ser até 10h, pelo menos. Equipe poderia ser mais atenciosa no check-in, dar mais detalhes da estrutura, etc.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo café manhã, quartos limpos e excelente atendimento dos funcionários. Ambiente muito arborizado com muitas frutas. Com certeza voltarei gostei do Hotel Serrano e da cidade de Martins.
Piscina do Hotel muito limpa e organizado
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities
Tudo ótimo
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Cristiana

No geral ok. Eu destacaria a excelente localização.
Recepção.
Estacionamento
Stayed 1 night in Nov 2025
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Primeira
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
muito boa e bem localizada
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Genilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa super recomendo ótimo hotel atendimento muito bom
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Luziene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um sonho.

Amei a viagem, fiquei encantada com Martins, era meu sonho conhecer!
Mirante do Carrancas
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Dulceana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 de 10

Foi incrivel fomos muito bem recepcionados. Agradeco o hotel serrano pelo acolhimento. Muito confortável.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Erika C D R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaria com certeza

Nossa estadia foi ótima, hotel maravilhoso, tudo muito limpo e organizado, café da manhã impecal e um ótimo atendimento.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente, maravilhoso, magnífico exuberante, irra

Muito boa, tempo bom Hotel maravilhoso
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Mateus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Muito bom
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hospedagem dia das mães.

Razoável, a reserva foi feita p 3 pessoas, fiquei tendo q ligar p recepcao p pedir toalha , pois so tinha 2 no quarto e papel higienico. E o quarto n tinha varanda como mostrava na foto.
Stayed 1 night in May 2025