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Encanto de la Sierra Hotel

3.0 star property

Photo gallery for Encanto de la Sierra Hotel

Terrace/patio
Deluxe Room
Interior
Terrace/patio
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View map
C. Francisco I. Madero, 45, Mascota, JAL, 46900
  • Place, Main Square
    ‪5 min walk‬
  • Place, Nuestra Senora de los Dolores Church
    ‪5 min walk‬
  • Place, La Preciosa Sangre Temple Ruins
    ‪9 min walk‬

Room options

View all photos for Deluxe Double Room, Courtyard View

Deluxe Double Room, Courtyard View

Deluxe Double Room, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Mascota

At Encanto de la Sierra Hotel you'll be within just a 10-minute stroll of Mascota Archeological Museum and Nuestra Senora de los Dolores Church. Highlights at this Colonial hotel include free continental breakfast and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Additionally, you'll find spa services, luggage storage and a water dispenser. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute walk of this 3-property class Mascota hotel include El Pedregal Museum and Main Square.

What's nearby

  • Main Square - 5 min walk - 0.5 km
  • Nuestra Senora de los Dolores Church - 5 min walk - 0.5 km
  • El Pedregal Museum - 5 min walk - 0.5 km
  • Mascota Archeological Museum - 5 min walk - 0.5 km
  • La Preciosa Sangre Temple Ruins - 9 min walk - 0.8 km

Restaurants

  • ‪El Tapanco - ‬1 min walk
  • ‪Café Nápoles - ‬7 min walk
  • ‪Crepas Y Mas - ‬6 min walk
  • ‪La Casa de Mi Abuelita - ‬6 min walk
  • ‪Cafe Con Leche - ‬7 min walk

About this property

Encanto de la Sierra Hotel

Free breakfast is available daily. Public spaces have free WiFi. Encanto de la Sierra Hotel also features spa services, a garden, and a water dispenser. Free self parking is available. A complete renovation of Encanto de la Sierra Hotel was completed in August 2024.

This 3-star Mascota hotel is smoke free.

  • 34 guestrooms or units
  • 2 levels
  • Built in 2000
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • No smoking on site
  • Water dispenser
Encanto de la Sierra Hotel offers 34 accommodations. Satellite televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Farming classes

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Coworking space

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Gravel flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Built in 2000
  • Colonial architecture
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Renovated entire property - August 2024
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Desk
  • Laptop workspace
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet, per stay, plus a one-time cleaning fee of MXN 500
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 300 per pet, per stay plus a one-off MXN 500 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Encanto Sierra Hotel Mascota
Encanto de la Sierra Hotel Hotel
Encanto de la Sierra Hotel Mascota
Encanto de la Sierra Hotel Hotel Mascota

Frequently asked questions

What is the cancellation policy at Encanto de la Sierra Hotel?

Encanto de la Sierra Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Encanto de la Sierra Hotel?

Yep, Encanto de la Sierra Hotel has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Encanto de la Sierra Hotel?

The closest beach to Encanto de la Sierra Hotel is Playa de los Muertos (47.9 km).

Is there a spa on site at Encanto de la Sierra Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Encanto de la Sierra Hotel serve breakfast?

You bet, complimentary continental brekkie is on offer daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Encanto de la Sierra Hotel?

No, Encanto de la Sierra Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Encanto de la Sierra Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Encanto de la Sierra Hotel?

Furry friends are welcome at Encanto de la Sierra Hotel, with food and water bowls on offer.

Encanto de la Sierra Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 34 out of 38 reviews
Rating 8 - Good. 2 out of 38 reviews
Rating 6 - Okay. 0 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 2 out of 38 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mylea

Liked: Amenities
Excellent location, great service from staff & beautiful property!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
rooms were vey clean and the best thing was the service was great, 100% I would recommend it
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful property, nice rooms
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet easy to walk around town to restaurants and all amenities Great helpful staff
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel staff very friendly so helpful.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Aide

Liked: Cleanliness, amenities, property conditions & facilities
The place was very clean close to everything, walking distance to main square and the personnel very good in answering any request that you may have. Excelent service I highly recommend it.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

BOGDAN

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place and accommodation. Mascota is a nice place to visit if you’d like to experience a different side of Mexico. There are quite a few good places to eat authentic mexican food. Cristina was very helpful and knowledgeable about the area; offering a few local drinks and tequila. Thanks again, it was a pleasure to meet you.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe environment, clean, and friendly.
Stayed 16 nights in Mar 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanta el Encanto. Meticulously kept, friendly and helpful staff, and nice location.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Marcela

Liked: Cleanliness, staff & service, amenities
Nice environment and very clean, but tv channels lacked.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso!

It was beautiful! The service was great and close to everything. The patio is simple beautiful, we felt so comfortable and enjoyed our stay. Breakfast and service amazing as well!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Gode

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful garden
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
The garden's beautiful! Very well taken care of.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Sandra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Staff seemed inexperienced and no communication amongst them.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities, room comfort

Carolina y David

We loved this hotel .... very friendly staff, super continental breakfast.... coffee to die for ... environmental measures taken ... top rate (we all can learn to do what they do in the restaurant) our dog loved her mini vacation too! All in all, a wonderful 48th anniversary get away. We had such fun at the recommended restaurant for our celebratory dinner The only thing we would have liked .... some drawers to put our "stuff" Thank You Encanto de la Sierra Hotel
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
I liked everything at this hotel, the staff was professional, friendly, flexible, understanding, they made me feel like family and that is not very common at a hotel. The room was gorgeous, the bed was super comfortable, the bathroom, were spacious, cozy, very pretty and simple at the same time. The building and central garden are gorgeous. This hotel has a very unique personality. Their location is perfect in the magical town of Mascota. The only area in which I would suggest they have an improvement opportunity is in their included breakfast, it was not bad but it is a very super light breakfast, I am sure they could make an effort to at least add some more light options, for example: toast or bolillo with cream cheese, unsweetened whole grain cereals, waffles, boiled eggs, etc.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a wonderful place to stay

What a great place to stay! A very beautiful and modern hotel in Mascota close to Centro and many wonderful restaurants in town and close by. Hands down the best hotel in town. The owners are on site everyday and super friendly family staff cater to your every need. We felt like we had instant friends when we met them. They speak excellent English. Being Mascota is the family home they are knowledgeable of the area. The decor is inviting and very tasteful. The rooms are large. The inner court is lively with gorgeous plants and quaint seating areas. You often have hummingbirds visiting creating a great place to sit and read, have a tea or just relax. Great WiFi, great showers, comfortable beds and a quiet area. Breakfast is Included in the stay which you definitely want to try Nimfa's BEST homemade natural yogurt! what a lovely wonderful place.. You certainly need to check out this place. Jack and Corinne --February 2025
Reception
Garden
Walkway
One of many sitting areas
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo está muy limpio y en orden
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Juan José Fuentes Ramirez

Liked: Cleanliness, staff & service, property conditions & facilities
Falta un desayuno más variado
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jesús Helio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Placentero

Estuvo muy bien la habitación, el clima muy fresco y agradable, en general muy limpio el hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Moira Anahit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable lugar
Stayed 1 night in Feb 2025
Verified

8/10 Good

Hugo

Liked: Cleanliness, property conditions & facilities
Todo
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar agradable, familiar, instalaciones muy limpias, ordenado y el personal muy amable.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visite agréable

Personnel agréable,aidant. Beau décor. Près des sites à visiter. C’est invitant à y revenir.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Alejandro Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general esta muy bien el hotel, bastante centrico, muy limpio, seguro y agradable, definitivamente me hospedaria nuevamente.
Stayed 2 nights in Jan 2025