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Best Western Hotel Plaza Matamoros

3.0 star property

Photo gallery for Best Western Hotel Plaza Matamoros

Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Meeting facility
Lunch and dinner served, Mexican cuisine
In-room safe, individually decorated, individually furnished, desk
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$155
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
9th And Bravo Street #1421, Matamoros, TAMPS, 87300
  • Place, Parque Olímpico Cultura y Conocimiento
    ‪15 min walk‬
  • Place, Casamata Museum
    ‪2 min drive‬
  • Place, Rigo Tovar Monument
    ‪4 min drive‬
  • Airport, Matamoros, Tamaulipas (MAM-General Servando Canales Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(33 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Matamoros

Best Western Hotel Plaza Matamoros places you in the heart of Matamoros, within a 15-minute walk of Parque Olímpico Cultura y Conocimiento and 2.1 km (1.3 mi) from Rigo Tovar Monument. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .The restaurant, El Patio, serves Mexican cuisine and is open for lunch and dinner. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Business amenities include 2 meeting rooms, a 24-hour business centre, and conference space. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .With a stay at this 3-property class Matamoros hotel, you'll be 2.2 km (1.3 mi) from Casamata Museum and 2.8 km (1.8 mi) from 20 Matamoros International Bridge.

What's nearby

  • Parque Olímpico Cultura y Conocimiento - 15 min walk - 1.3 km
  • Casamata Museum - 2 min drive - 2.3 km
  • 20 Matamoros International Bridge - 4 min drive - 3.1 km
  • Rigo Tovar Monument - 4 min drive - 3.4 km
  • South Padre Island Beach - 41 min drive - 56.5 km

Getting around

  • Matamoros, Tamaulipas (MAM-General Servando Canales Intl.) - 25 min drive

Restaurants

  • ‪Cafeteria La Catorce - ‬9 min walk
  • ‪Hotel ritz - ‬9 min walk
  • ‪Las Palmas Cafetería - ‬10 min walk
  • ‪Tacos De Marcelo - ‬6 min walk
  • ‪Restaurante Ivone - ‬11 min walk

About this property

Best Western Hotel Plaza Matamoros

Best Western Hotel Plaza Matamoros offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. A terrace, a vending machine, and a garden are also featured at the business-friendly Best Western Hotel Plaza Matamoros. Free self parking is available.

This 3-star Matamoros hotel is smoke free.

  • 49 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Dining venue
Best Western Hotel Plaza Matamoros offers 49 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate dining areas. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Matamoros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • El Patio

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 4 January to 29 January:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Hotel Plaza Matamoros

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 14 March and close on 01 December.
  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Hotel Plaza Matamoros
Best Western Plaza Matamoros
Best Western Matamoros
Matamoros Best Western
Best Plaza Matamoros Matamoros
Best Western Hotel Plaza Matamoros Hotel
Best Western Hotel Plaza Matamoros Matamoros
Best Western Hotel Plaza Matamoros Hotel Matamoros

Frequently asked questions

Is parking available at Best Western Hotel Plaza Matamoros?

Yep, Best Western Hotel Plaza Matamoros has a free self car park.

How much does it cost to stay at Best Western Hotel Plaza Matamoros?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at Best Western Hotel Plaza Matamoros on 29 Mar 2026 start from NZ$155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hotel Plaza Matamoros have a pool?

Best Western Hotel Plaza Matamoros has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from March 14 to December 01).

Does Best Western Hotel Plaza Matamoros serve breakfast?

Yeah, complimentary continental breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western Hotel Plaza Matamoros?

No, Best Western Hotel Plaza Matamoros does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Hotel Plaza Matamoros?

Yep, you can grab a meal at Best Western Hotel Plaza Matamoros's onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Best Western Hotel Plaza Matamoros?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Hotel Plaza Matamoros?

No, pets and service animals are not allowed.

Best Western Hotel Plaza Matamoros Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 426 out of 777 reviews
Rating 8 - Good. 220 out of 777 reviews
Rating 6 - Okay. 77 out of 777 reviews
Rating 4 - Poor. 23 out of 777 reviews
Rating 2 - Terrible. 31 out of 777 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nayelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here plenty of times now, have always felt safe and walkable distance to all the places I go to. Very clean and friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean and quaint. A bit small but it’s just fine. The staff is very helpful. Overall, a very nice place to stay.
Stayed 1 night in Nov 2025

8/10 Good

Fidel

Liked: Cleanliness, amenities
Parking was just on But breakfast wasn’t all that good, but the people were nice and polite
Stayed 1 night in Nov 2025

10/10 Excellent

Cristian

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Staff very courteous....Ms Jasmine front desk was awesome
Stayed 2 nights in Nov 2025

8/10 Good

Maribel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Oct 2025

8/10 Good

Carolina

Stayed 1 night in Aug 2025

10/10 Excellent

Juana Yoselhin

Stayed 1 night in Sep 2025

10/10 Excellent

Zenaida

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está espectacular
Stayed 1 night in Aug 2025

10/10 Excellent

Eliazar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Matamoros

We truly enjoyed our stay here! This is not the first time we’ve stayed in Matamoros, but it is the first time we have booked this hotel. The complimentary breakfast was delicious, rooms were squeaky clean, beds were very comfortable. The bathroom was very spacious and the water pressure was excellent. There was also a very convenient parking area right next to the hotel. We were able to enjoy the pool and it was quiet and relaxing and well maintained. Staff was incredibly friendly and accommodating, highly recommend this hotel for your Matamoros stay!
Stayed 4 nights in Jul 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel limpio y el personal muy amable
Stayed 1 night in Jul 2025

10/10 Excellent

Jerry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

10/10 Excellent

Zenaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastico
Stayed 1 night in Apr 2025

10/10 Excellent

Zenaida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar buenisimo para quedarse uno en familia
Stayed 1 night in Apr 2025

8/10 Good

Liliana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Convenient location right next to center market.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally recommend this hotel it’s so far clean and well maintained the place it’s good everything was good
Stayed 1 night in Mar 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotel stays of my traveler career

This hotel is likely the best one in town. It is very clean and safe, and so is the area around the hotel. It has beautiful architecture and decorations, rooms are remarkably comfortable and quiet. Ideal for working remotely, too. Restaurant on site has good basic food, and there are good restaurants in the area. Pool is great - large enough for swimming laps and beautiful, too. But the best part is how friendly the staff is! Owner is on site, too, most of the time. If I am ever in Matamoros again, will only stay here!
Stayed 4 nights in Mar 2025

10/10 Excellent

Jose E

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and convenient
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Algunas camaristas no hacen bien el aseo de las habitaciones, no lavan el baño y no cambian las sabanas
Stayed 5 nights in Feb 2025

2/10 Terrible

Ross

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Yo sienpre escojo este hotel por la comodidad y el servicio,pero esta ultima vez q me quede ay pata ser exacta Marzo 1 deje olvidado mi MK smart watch y cuando llame para desirles q lo olvide y no estaba en mi maleta oh carro dijieron q nunca encontraron nada y wl ultimo lugar q marka es ay no puedo creer q no sean honestos en ese sentido.
Stayed 1 night in Mar 2025

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Need cleaning
Stayed 2 nights in Feb 2025

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and efficient for Mexico border hotel. The free breakfast was amazing and gated parking was secure
Stayed 2 nights in Feb 2025

8/10 Good

JOSE GUILLERMO

Travelled with family
Liked: Cleanliness
La atención de las chicas del front desk, así como las del restaurante, es muy buena y servicial, me ayudaron y apoyaron a cubrir mis necesidades. El horario de apertura del gimnasio es muy tarde. Está a partir de las 8 am disponible. En mi caso particular, eso fue un tema importante, ya que no pude ejercitarme antes de iniciar mis actividades. A las 6:00 am le pregunté al chico que está en el front desk en el horario nocturno, si era posible ingresar al gimnasio a esa hora. Sin embargo, con poca actitud de servicio me dijo que no. Le pregunté que a qué hora y respondió que “quizá” después de las 7, pero que no sabía. No me dijo la razón de porqué hasta esa hora (que también está fuera del horario de apertura) y tampoco me dijo por qué no fue posible a las 6. Me pareció que tenía poca actitud de servicio e intención de ayudar y resolver.
Stayed 1 night in Jan 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025