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4.5 out of 5

"Great value and really friendly, charming and courteous staff " More

By a verified traveller on Sun 04 Aug 2019

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Hotel Description

ASTON Inn Mataram places you in the heart of Mataram, within a 5-minute walk of Mataram Mall and 2.3 km (1.4 mi) from Pura Meru. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free valet parking.

For a drink, you can stop by the hotel's own lounge bar. Business amenities include meeting rooms and a business center. Other amenities include free WiFi in public areas, a gym, and spa services. There's also the convenience of an airport shuttle.

In proximity to this 4-star Mataram hotel you'll find Senggigi Beach.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$49* Per night/room 29 Mar. - 30 Mar.

Superior Room with Pool View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Aston Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

ASTON Inn Mataram ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for ASTON Inn Mataram

Couples (1)
5 out of 5
Great value and really friendly, charming and courteous staff

Posted by , from Perth Australia on 4 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Nengah

Dear Mr. Colin, A Warm Greeting from Aston Inn Matara, ! Thank you for staying with us, we are happy to hear that you have a wonderful experience during stay in our hotel, and we hope for your next visit with your family.

4 out of 5
Very nice Hotel to stay in. Friendly staff and nice rooms and design. Air conditioning on 5th floor rooms very underpowered and yet to be replaced. Ensure you book a room on 6th or 7th floors with the updated bigger air con units. We were eventually moved up to 7th floor after being too uncomfortable on the 5th floor.

Posted by , from Newcastle, Australia on 28 Apr. 2019

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Comment from Hotel Management

2 May 2019 by Nengah

Dear Mr Andrew, Greetings from Aston Inn Mataram, Thank you for your stay and we are so glad to know that you had such a wonderful time at Aston Inn Mataram. We apologize there is some trouble with the airconditioner and we will fix it soon. We hope to welcome you again for your next trip at our hotel. Best regards

Property Features

ASTON Inn Mataram offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and meeting rooms are available. Spa services, tour/ticket assistance, and a garden are also featured at the business-friendly ASTON Inn Mataram. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Mataram hotel.

  • 130 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

ASTON Inn Mataram offers 130 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

ASTON Inn Mataram has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:30 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 8 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 8 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards, and cash.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Number of children who can stay for free – 3
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 8 PM
  • Debit cards
  • Staffed front desk
  • Children stay free - maximum age 1
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 300000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aston Inn
  • Aston Mataram
  • Aston Inn Mataram Hotel
  • Aston Inn Mataram Mataram
  • Aston Inn Mataram Hotel Mataram

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.