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Palapa Hotel

3.0 star property

Photo gallery for Palapa Hotel

Superior Room
Restaurant
Superior Room | Terrace/patio
Lobby
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Room service
The current price is NZ$26
includes taxes & fees
8 July - 9 July

Explore the area

View map
Jalan Palapa I No. 16B, Cakranegara, Mataram, Lombok, 83238
  • Place, Mataram Mall
    ‪1 min walk‬
  • Place, Lombok Epicentrum Mall
    ‪2 min drive‬
  • Place, Mayura Park
    ‪2 min drive‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪51 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • City view
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Mataram

Palapa Hotel places you steps from Mataram Mall and within a 20-minute stroll of Pura Meru. Highlights at this hotel include in-room free WiFi and LED TVs. .The coffee shop, Coffee Toffee, serves international cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 3-property class Mataram hotel you'll find Senggigi Beach.

What's nearby

  • Mataram Mall - 1 min walk - 0.1 km
  • Lombok Epicentrum Mall - 2 min drive - 2.3 km
  • Mayura Park - 2 min drive - 2.0 km
  • Pura Meru - 2 min drive - 2.0 km
  • Mataram Immigration Office - 3 min drive - 2.7 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 44 min drive

Restaurants

  • ‪Crystal Crepes - ‬4 min walk
  • ‪Soto Ayam Mbak Luluk - ‬4 min walk
  • ‪Mie Ayam Hijau Alami asli Wonogiri "mak nyooss - ‬2 min walk
  • ‪H & R Pondok Mpek Mpek - ‬2 min walk
  • ‪Lapak Kopi Inaq Aer - ‬3 min walk

About this property

Palapa Hotel

There's a coffee shop/cafe on site. Public spaces have free WiFi. The business-friendly Palapa Hotel also features a terrace, laundry facilities, and dry cleaning/laundry services. Free self parking is available.
  • 34 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • ATM
  • Coffee shop
Palapa Hotel offers 34 air-conditioned accommodations with complimentary bottles of water and free toiletries. 32-inch LED televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 10 reviews
The price is NZ$48
includes taxes & fees
8 July - 9 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe

Restaurants on site

  • Coffee Toffee

Family friendly

  • Laundry facilities
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Palapa Hotel Mataram
Palapa Mataram
Palapa Hotel Hotel
Palapa Hotel Mataram
Palapa Hotel Hotel Mataram

Frequently asked questions

What is the cancellation policy at Palapa Hotel?

Palapa Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palapa Hotel?

As of 7 Jul 2026, prices found for a 1-night stay for 2 adults at Palapa Hotel on 8 Jul 2026 start from NZ$26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palapa Hotel?

Yep, Palapa Hotel has a free self car park.

Are there any beaches close to Palapa Hotel?

The closest beach to Palapa Hotel is Senggigi Beach (13.1 km).

Is Palapa Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as rollaway/extra beds in the guestrooms, it's no surprise that Palapa Hotel is a hit with families.

Is there a free airport shuttle available at Palapa Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Palapa Hotel?

Yep, you can grab a meal at Palapa Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Palapa Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Palapa Hotel?

No, pets are not allowed.

Palapa Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

Базовый отель для непритязательных туристов

В третий раз останавливаемся в Palapa , расподожение отличное , персонал отзывчивый , но чувствуется некоторый кризис .Дай бог все вернется на круги своя .
Stayed 2 nights in Nov 2018
Verified

8/10 Good

アム

Liked: Cleanliness, room comfort

まさにビジネスホテル

町の中心近くに位置する便利なホテル。建物も設備も極めてシンプルで必要にして十分。ビジネスホテルとして快適に過ごすことができます。それ以上でも以下でもない、標準的なホテルです。
Stayed 1 night in May 2018
Verified

10/10 Excellent

RO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

多分メジャーなホテル　Maybe major hotel

良い点 ・地元民が知っているので案内されやすい ・すぐ近くにショッピングモールやコンビニがある ・ホテルの隣が24h営業のカフェ 考慮すべき点 ・wifi がフロントそばでしか使えないことが多い ・ビーチからは遠い good point · Local people are aware that they are easy to guide · There are shopping malls and convenience stores in the immediate vicinity · The cafe next to the hotel is open 24h Points to consider · Wifi is often used only near the front desk · It is far from the beach
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

김지선

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

마타람몰 바로옆. 공항가기전 쉬어가기좋아요

2만원에 숙박이었는데 공항 가기전에 샤워용으로만 이용했어요. 나름 깨끗하고 숙박하기도 좋을거같은곳이었어요 일단 마타람몰이 코앞이라서 마트에서 인도네시아 커피라던지 간단히 쇼핑하기 좋았습니다 !
Stayed 1 night in Jul 2017
Verified

4/10 Poor

clement

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No wifi in the room. Receptionnist are flabby and not very helpful...
Stayed 1 night in Jun 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor room setup.

Pros: near to mall and a few restaurants. Staff very helpful Cons: noisily and bathroom really smelled The hotel is set up so that each room has a small seating area in the hallway in front of the room. This is where people can smoke as well. Most rooms also open up into a similar hallway in the back. So all night you have people immediately in front and behind your room in the halls talking and smoking. The room was very basic, but this was as expected for the cost. The shower area did not drain as it was sloped the wrong way which made it very smelly.
Verified

8/10 Good

ｇｇ

Liked: Staff & service
　レジャーやホテルからの展望等は、期待できないが、マタラムモールの真裏にあるので、ちょっとした買い物や食事に行く時は、かなり便利。 　あと、下のカフェテリアも割りとリーズナブルなので、昼食やコーヒーが飲みたい時には利用しました。 あと、シャワーも水量があり、お湯もしっかりでる。 　
Verified

6/10 Okay

Rasmus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ok til transfer

Boede på Palapa i to nætter. Det var ok, men ikke et lækkert hotel og slet ikke tre stjerner. Coffee Toffee som er nabo til hotellet var dog rigtig lækker!
Verified

8/10 Good

Hendri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cocok dengan budget terbatas dipusat kota

hotelnya bersi di pusat kota sehingga akses ke pusat kuliner dan pusat belaja
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

マタラム中心部すぐそばできれいなホテルでした。

マタラム中心部のすぐそばできれいなホテルでした。 建物も部屋もとてもきれいで、表通りから少し入ったところなので静かでした。
Verified

2/10 Terrible

Nurhayat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024
Verified

8/10 Good

Mark

Stayed 3 nights in Oct 2023
Verified

6/10 Okay

BRUNO

Disliked: Cleanliness
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017