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New Bath Hotel & Spa, a member of Radisson Individuals

Property class: 4

Photo gallery for New Bath Hotel & Spa, a member of Radisson Individuals

Exterior
Daily cooked-to-order breakfast (GBP 12 per person)
Superior Room (Sofa Bed)
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Breakfast available
The current price is NZ$227
includes taxes & fees
31 May - 1 June

Explore the area

View map
New Bath Road, Matlock, England, DE43PX
  • Place, Matlock Parks Country Park
    ‪1 min walk‬
  • Place, Gulliver's Kingdom
    ‪6 min walk‬
  • Place, Heights of Abraham Cable Car Station
    ‪18 min walk‬
  • Airport, East Midlands (EMA)
    ‪60 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Desk, iron/ironing board, bed sheets

Standard Room

  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Standard Room, Balcony (Garden)

Desk, iron/ironing board, bed sheets

Standard Room, Balcony (Garden)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Garden)

Desk, iron/ironing board, bed sheets

Family Room (Garden)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (Sofa Bed)

Superior Room (Sofa Bed)

Superior Room (Sofa Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

About the area

Matlock

New Bath Hotel & Spa, a member of Radisson Individuals places you steps from Matlock Parks Country Park and within a short 5-minute stroll of Gulliver's Kingdom. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include body wraps and mani/pedis along with access to the sauna and steam room. At the hotel's own lounge bar, you can stop for a drink. Enjoy the pool loungers and lifeguards on site. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a garden. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 4-property class Matlock hotel include Peak District National Park and Chatsworth House.

What's nearby

  • Matlock Parks Country Park - 1 min walk - 0.2 km
  • Gulliver's Kingdom - 6 min walk - 0.6 km
  • The Grand Pavilion, Matlock Bath - 9 min walk - 0.8 km
  • Cromford Mill - 16 min walk - 1.4 km
  • Heights of Abraham Cable Car Station - 18 min walk - 1.5 km

Getting around

  • Matlock Bath Station - 5 min drive
  • Manchester Airport (MAN) - 85 min drive

Restaurants

  • ‪The Fishpond - ‬6 min walk
  • ‪The Greyhound Hotel, Restaurant & Bar - ‬12 min walk
  • ‪The Fountain - ‬4 min drive
  • ‪The Remarkable Hare - ‬3 min drive
  • ‪FIG Coffee House - ‬12 min walk

About this property

New Bath Hotel & Spa, a member of Radisson Individuals

New Bath Hotel & Spa, a member of Radisson Individuals offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There are 2 meeting rooms available. New Bath Hotel & Spa, a member of Radisson Individuals also features spa services, a garden, and pool umbrellas. Self parking is free.

This 4-star Matlock hotel is smoke free.

  • 1 building
  • 54 guestrooms or units
  • 5 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
New Bath Hotel & Spa, a member of Radisson Individuals offers 54 accommodations. Televisions come with digital channels.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open selected days.

Similar properties

View from room
Gulliver's Resort Matlock Bath
Matlock
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
4.3 out of 5, Excellent, 303 reviews
The price is NZ$124
includes taxes & fees
4 May - 5 May
Gulliver's Resort Matlock Bath

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 5.25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per stay (maximum GBP 40 per stay)
  • Only dogs are allowed
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 12 for adults and from GBP 5.25 for children
  • Pet fee: GBP 20 per pet, per stay (maximum GBP40 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

New Bath Hotel Derbyshire
New Bath Hotel
New Bath Derbyshire
New Bath Hotel Matlock
New Bath Matlock
New Bath Hotel Matlock
New Bath Hotel
New Bath Matlock
Hotel New Bath Hotel and Spa Matlock
Matlock New Bath Hotel and Spa Hotel
Hotel New Bath Hotel and Spa
New Bath Hotel and Spa Matlock
New Bath Hotel Spa
New Bath
New Bath Hotel Spa
New Bath Hotel and Spa Hotel
New Bath Hotel and Spa Matlock
New Bath Hotel and Spa Hotel Matlock

Frequently asked questions

What is the cancellation policy at New Bath Hotel & Spa, a member of Radisson Individuals?

New Bath Hotel & Spa, a member of Radisson Individuals offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at New Bath Hotel & Spa, a member of Radisson Individuals?

As of 30 Apr 2026, prices found for a 1-night stay for 2 adults at New Bath Hotel & Spa, a member of Radisson Individuals on 31 May 2026 start from NZ$227, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at New Bath Hotel & Spa, a member of Radisson Individuals?

Yep, New Bath Hotel & Spa, a member of Radisson Individuals has a free self car park.

Is there a spa on site at New Bath Hotel & Spa, a member of Radisson Individuals?

Yep, there is an onsite spa at New Bath Hotel & Spa, a member of Radisson Individuals. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does New Bath Hotel & Spa, a member of Radisson Individuals have a pool?

New Bath Hotel & Spa, a member of Radisson Individuals has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does New Bath Hotel & Spa, a member of Radisson Individuals serve breakfast?

You bet, cooked-to-order brekkie is offered weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at New Bath Hotel & Spa, a member of Radisson Individuals?

No, New Bath Hotel & Spa, a member of Radisson Individuals does not offer an airport shuttle service.

Is there a bar or restaurant at New Bath Hotel & Spa, a member of Radisson Individuals?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at New Bath Hotel & Spa, a member of Radisson Individuals?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at New Bath Hotel & Spa, a member of Radisson Individuals?

Dogs are welcome at New Bath Hotel & Spa, a member of Radisson Individuals, with food and water bowls and litter trays on offer.

New Bath Hotel & Spa, a member of Radisson Individuals Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 332 out of 945 reviews
Rating 8 - Good. 328 out of 945 reviews
Rating 6 - Okay. 149 out of 945 reviews
Rating 4 - Poor. 89 out of 945 reviews
Rating 2 - Terrible. 47 out of 945 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, amenities
The room was clean and warm only downside is why was there no bottled water in the room as for the past two years there has always been bottled water
Stayed 2 nights in Jan 2026

10/10 Excellent

Louise

Stayed 1 night in Jan 2026

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay and staff. Wonderful setting.
Pool
View from room 23
Pool temp 25.1.26
Stayed 1 night in Jan 2026

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room. Courteous friendly staff.
Stayed 1 night in Jan 2026

2/10 Terrible

Chris, Wisbech

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Awful place , one of the worst places ever , we stayed in the “Garden Rooms” filthy dirty hallways , I have never seen carpets like it , there is not a single upholstered surface in the entire hotel that is not stained in some way ,no dead locks on the doors which is very odd in the modern era , there is not a single positive in the entire hotel , everything is the room was dusty / dirty. Food in the restaurant was shocking , sent food back twice because it was cold , then they tried to charge me for it after I said I didn’t want anything, I saw Radisson hotels mentioned somewhere, they must of opted into a franchise to use their name as I can’t beleive anyone from the chain has ever inspected the hotel especially the garden room area, looks like a movie set for a 70’s horror movie ….
Stayed 2 nights in Dec 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities
Staff were really helpful. Room clean and comfortable. Loved the thermal spring water swimming pool which was included in the cost of my stay.
Stayed 2 nights in Jan 2026

2/10 Terrible

Scott

Really disappointed when we checked in that the restaurant wasn’t open and we weren’t pre warned. I was hosting and important client which embarrassing as we had to drive out to find somewhere to eat that evening. Breakfast
Stayed 1 night in Jan 2026

8/10 Good

Elaine

Travelled with group
Liked: Staff & service, amenities
Room out the back overlooking the garden. Dated, cold and a bit shabby etc in the entrance. Rooms are good overall, bit shabby like the iron mark on carpet, not deep cleaned, bit dusty etc. teas/coffee/biscuits nice. Bathroom although clean was a bit shabby again, ie - hook on door, shower screen doesn’t fit, bath panel broken, ill-fitting toilet seat and watered-down hand soap. Bedlinen and towels spotless and beds comfy. Having a balcony with table is nice outside. Absolute bonus is the outdoor natural pool which is FREE for guests, loved our dip in 17.1 deg on New Years Day!
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Breakfast was ordinary - one central breakfast area but two breakfast rooms - very busy coming and going with tea, juice, cereal etc - a suggestion would be that they supply trays ? Coffee/Tea was help yourself - not served at the table - that didn’t help matters
Stayed 1 night in Dec 2025

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was pretty nice, service was ok. The problem was the meals. We went half board and was really disappointed. 4 out of only about 8 main meals were not available. We were told to book in for 7:45 as they finish serving at 8:30... But didn't realise how strict this was. The meals were tepid as if the chef had cooked and then left them, then after collecting the mains plates, we sat for nearly an hour without being offered a dessert menu or any other drinks, and didn't see a waiter again... it was like they just shut up shop and gone home at 8:30. We were very disappointed with this.
Stayed 1 night in Dec 2025

10/10 Excellent

Ravish

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Dec 2025

10/10 Excellent

clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. We stay several times a year. The lido is amazing. It is a beautiful swim and the lifeguards are so welcoming and friendly. The annexe rooms with balconies overlooking the pool are our favourite places to stay. Highly recommended 👌
Stayed 1 night in Dec 2025

6/10 Okay

Carole

Liked: Cleanliness, staff & service, amenities
Staff couldn’t do enough for you and food great, drinks reasonably priced. However corridors and bedrooms need a lick of.paint and carpets need a good clean, bathroom tiles need grouting.
Stayed 1 night in Dec 2025

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with car parking close
Stayed 1 night in Nov 2025

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities
Paid extra for a Superior Room, well if that was Superior then I wouldn’t want to see the others. Carpet was badly stained. The view out of the window was terrible. Spoke to receptionist who said that it was an old hotel so it is what it is. For £198 for one night it was vastly overpriced.
Stayed 1 night in Nov 2025

2/10 Terrible

Richard

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was really uncomfortable, there wasn’t any hot water for a shower in the morning. The hotel staff were not very helpful when we reported the problem.
Stayed 1 night in Nov 2025

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Probably slightly let down by the imminent transition to new owners (due 7-DEC-25) although staff remain friendly and approachable.
Stayed 2 nights in Nov 2025

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were really friendly and welcoming. We enjoyed our meal in the restaurant, however the bed wasn’t very comfortable. The mattress needs to be softer and the pillows were rock solid. It’s a shame as it’s a lovely place.
Stayed 1 night in Nov 2025

6/10 Okay

Aleisha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The service and staff were polite and very helpful but I like a bit of luxury when I stay away and this was far from it, I wish I’d booked like a travel lodge for half the price. The bed was very small and myself, partner and other guests had a bad back in the morning. The shower was terrible, was slow when warm and my partner couldn’t even fully stand under it. The hotel has a lot of character, so not a terrible stay. Staff go out their way to help you but food is also not of a 3/4 star standard. If you can get a good deal and not £160 like I paid for a night, may be worth the stay…just get ready to do some stretches in the morning if you’re over 30 😅
Stayed 1 night in Nov 2025

10/10 Excellent

CATHERINE

Stayed 2 nights in Nov 2025

4/10 Poor

Egis

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Two generous starts. Our family room was very tiny. And it was not in the main hotel building that you see when you arrive. It was further around the block cheap looking add-on dated building. Only 2 beds and space to walk around the. For 4 people is is bad deal, considering price and location. Water in toiletries.
Stayed 1 night in Nov 2025

10/10 Excellent

Nazeera

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, comfy beds, balcony view overlooking the geo thermal swimming pool was great. Helpful staff and spa was great. Good location to the local attractions. Enjoyed the stay and would definitely recommend.
Stayed 2 nights in Oct 2025

2/10 Terrible

Lisa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Paid £178 through Expedia for a superior room after I’d rang the hotel and was quoted £220. Positives: the hotel is in a lovely setting. Cons: Filthy and very tired hotel. I have photographs but not sure if I can post them. Stains on the curtains, carpets, bedding, bed base was filthy even the lampshade was stained. Arrived at 3, it was 10 degrees outside and the windows to the room were open which was fine but it was very cold and I was told the heating doesn’t come on til 4.30. Asked for a heater but took over an to arrive. We didn’t go in the lido but tried the spa. This isn’t a spa! Changing room tatty, 4 loungers in a very small room, hot tub was more of a warm tub. sauna was freezing even after waiting the ten minutes I was advised and a steam room. Breakfast - don’t bother. Fat splashed up the walls. Drips down the walls next to the table. Fruit all very old, wisened and soft. Glasses weren’t clean. Couldn’t wait to get out. Staff very smiley but they need to open their eyes to the tatty, dirty surroundings. Definitely way over priced and needs a total refurb. The bed and bedding in our room needs to go straight to the tip, bedding had holes in and the pillows were very old. If I hadn’t had to stay to be near a sick relative I would have left within ten minutes of arriving.
Bed dirty
breakfast table
breakfast hot food area.
The only fruit available
Stayed 1 night in Nov 2025

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very hot with heater pipes that were very hot and unable to turn off. The spa facilities were extra charges including further extra charges again for hiring a dressing gown and slippers. The staff were very helpful and friendly. The hotel was in very good condition and very clean. There was plenty of car parking space and the hotel was just a short 10 minute walk to the shops pubs and restaurants. The heights of Abraham cable cars and railway station were only a 15 to 20 minutes walk away.
Stayed 2 nights in Oct 2025

8/10 Good

Elspeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff Queries dealt with promptly Appreciated use of the pool
Stayed 4 nights in Oct 2025