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Matsue Universalhotel

Overview
Rooms
Location
Policies

Popular amenities

Breakfast included
Free Wi-Fi
Restaurant
Air-conditioning
Laundry room
Housekeeping

31 May - 1 June

Explore the area

471 Asahimachi, Matsue, Shimane, 690-0003

Place, Lake Shinji
‪11 min walk‬
Place, Shimane Prefectural Art Museum
‪11 min walk‬
Place, Shimane Art Museum
‪12 min walk‬
Airport, Izumo (IZO)
‪49 min drive‬

Room options

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Twin Room, 2 Bedrooms, Non Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Triple Room, 3 Bedrooms, Smoking

1 bedroom
Sleeps 4
1 Single Bed and 2 Single Sofa Beds
Free Wi-Fi

Triple Room, 3 Bedrooms, Non Smoking

1 bedroom
Sleeps 4
1 Single Bed and 2 Single Sofa Beds
Free Wi-Fi

Double Room, 1 Double Bed, Smoking

1 bedroom
Sleeps 3
1 Double Bed
Free Wi-Fi

Double Room, 1 Double Bed, Non Smoking

1 bedroom
Sleeps 3
1 Double Bed
Free Wi-Fi

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Double Room, 1 Double Bed, Smoking

1 bedroom
Sleeps 3
1 Double Bed
Free Wi-Fi

Double Room, 1 Double Bed, Smoking

1 bedroom
Sleeps 3
1 Double Bed
Free Wi-Fi

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed
Free Wi-Fi

Double Room, 1 Double Bed, Smoking

1 bedroom
Sleeps 3
1 Double Bed
Free Wi-Fi

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Double Room, 1 Double Bed, Non Smoking

1 bedroom
Sleeps 3
1 Double Bed
Free Wi-Fi

Double Room, 1 Double Bed, Non Smoking

1 bedroom
Sleeps 3
1 Double Bed
Free Wi-Fi

Double Room, 1 Double Bed, Non Smoking

1 bedroom
Sleeps 3
1 Double Bed
Free Wi-Fi

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed
Free Wi-Fi

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Twin Room, 2 Bedrooms, Non Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Twin Room, 2 Bedrooms, Non Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Twin Room, 2 Bedrooms, Non Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Triple Room, 3 Bedrooms, Smoking

1 bedroom
Sleeps 4
1 Single Bed and 2 Single Sofa Beds
Free Wi-Fi

Triple Room, 3 Bedrooms, Smoking

1 bedroom
Sleeps 4
1 Single Bed and 2 Single Sofa Beds
Free Wi-Fi

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds
Free Wi-Fi

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds
Free Wi-Fi

Triple Room, 3 Bedrooms, Non Smoking

1 bedroom
Sleeps 4
1 Single Bed and 2 Single Sofa Beds
Free Wi-Fi

Triple Room, 3 Bedrooms, Non Smoking

1 bedroom
Sleeps 4
1 Single Bed and 3 Single Sofa Beds
Free Wi-Fi

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds
Free Wi-Fi

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds
Free Wi-Fi

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds
Free Wi-Fi

Twin Bed Room Non Smoking

Sleeps 2
Free Wi-Fi

Triple Non Smoking

Sleeps 3
Free Wi-Fi

Double Room -Smoking

Sleeps 2
Free Wi-Fi

About the area

Matsue

At Matsue Universalhotel you'll be within just a 10-minute stroll of Mefu Shrine and Shirakata Tenman-gu Shrine. Highlights at this hotel include a restaurant and free buffet breakfast. .This hotel offers free WiFi in public areas, a 24-hour front desk and a vending machine. Plus you'll find laundry facilities. Each morning free breakfast is served. .In the area of this 3-property class Matsue hotel, you'll find Tamatsukuri Hot Spring.

What's nearby

Shirakata Tenman-gu Shrine - 10 min walk - 0.9 km
Lake Shinji - 11 min walk - 0.9 km
Shimane Prefectural Art Museum - 11 min walk - 1.0 km
Shimane Art Museum - 12 min walk - 1.1 km
Matsue Castle - 3 min drive - 2.5 km

Getting around

Matsue Station - 7 min walk
Izumo (IZO) - 33 min drive

Restaurants

‪Starbucks - ‬7 min walk
‪出雲そばたたらや - ‬7 min walk
‪ドトールコーヒーショップ - ‬7 min walk
‪奥出雲そば処一福松江駅前テルサ店 - ‬7 min walk
‪根っこ - ‬2 min walk

About this property

Matsue Universalhotel

There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Matsue Universalhotel also features a vending machine and laundry facilities.

Smoking is allowed in designated areas at this 3-star Matsue hotel.

316 guestrooms or units

Buffet breakfast (free)

Self-service laundry

Front desk (24 hours)

Smoking in designated areas

Dining venue

Matsue Universalhotel offers 316 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

Similar properties

Free Wi-Fi
Restaurant
Air-conditioning
Breakfast available

1 June - 2 June

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 6:30 AM to 8:30 AM
A restaurant
Hosted evening meal available daily for a fee of JPY 1

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Vending machine

Guest services

Housekeeping (daily)

Accessibility

No lift

Designated smoking areas (fines apply)

Room amenities

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers

Entertainment

Flat-screen TV

Food and drink

Electric kettle

Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Hosted evening meal: JPY 1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property only accepts cash

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property only accepts cash.

We should mention

As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Matsue Universalhotel Hotel

Matsue Universalhotel Matsue

Matsue Universalhotel Hotel Matsue

Frequently asked questions

What is the cancellation policy at Matsue Universalhotel ?

Matsue Universalhotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Matsue Universalhotel ?

As of 28 May 2026, prices found for a 1-night stay for 2 adults at Matsue Universalhotel on 31 May 2026 start from NZ$74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Matsue Universalhotel ?

The closest beach to Matsue Universalhotel is Koura Beach (10.1 km).

Does Matsue Universalhotel serve breakfast?

Yeah, complimentary buffet brekkie is served daily from 6:30 AM to 8:30 AM.

Is there a free airport shuttle available at Matsue Universalhotel ?

No, Matsue Universalhotel does not offer an airport shuttle service.

Is there a bar or restaurant at Matsue Universalhotel ?

Yep, you can grab a meal at Matsue Universalhotel 's onsite restaurant.

What time are check-in & check-out at Matsue Universalhotel ?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Matsue Universalhotel ?

No, pets are not allowed.

Matsue Universalhotel Reviews

6.8

5.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

10/10 Excellent

Bilal

3 Feb 2026

Stayed 1 night in Feb 2026

8/10 Good

Duke

Travelled with partner

10 Dec 2025

Liked: Amenities, property conditions & facilities

Could be cleaner a bit but it was fine

Stayed 1 night in Dec 2025

6/10 Okay

Seisho

13 Oct 2025

Liked: Staff & service

Disliked: Cleanliness

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

4 Oct 2025

Liked: Staff & service

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!

Stayed 1 night in Oct 2025

10/10 Excellent

Thu Lan

31 Jul 2025

Stayed 1 night in Jul 2025

8/10 Good

Brenda

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location

Stayed 2 nights in Mar 2025

8/10 Good

Ayana

30 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

2/10 Terrible

MASATO

25 Feb 2026

Stayed 2 nights in Feb 2026

6/10 Okay

智則

24 Feb 2026

Stayed 1 night in Feb 2026

8/10 Good

Rinya

24 Feb 2026

Disliked: Property conditions & facilities

コスパ

Stayed 1 night in Feb 2026

10/10 Excellent

ケイジ

22 Feb 2026

Liked: Cleanliness, staff & service

安い、駅から近い

Stayed 1 night in Feb 2026

6/10 Okay

泰彦

22 Feb 2026

Stayed 1 night in Feb 2026

8/10 Good

kenji

17 Feb 2026

Stayed 1 night in Feb 2026

8/10 Good

HIDETO

15 Feb 2026

Stayed 1 night in Feb 2026

8/10 Good

TOMOKI

12 Feb 2026

Liked: Amenities

スタッフの対応は丁寧でした朝食だけ無料かと思ったけど夕食も無料だったのは嬉しい誤算でした浴室内、部分的に汚れを見つけたのでシャワーついでに掃除しておきました (客によったら気にする人もいるかな…) 宿泊者限定だけど入口横に喫煙所あったので喫煙者にとっては数少ない喫煙者に優しいホテルなのかなと思いました(喫煙OKの部屋だったので部屋でも吸える) 全体的に古さを感じる建屋だけどエレベーターのボタンとか少しずつでも修理できるともっと印象よくなるかなと思いました

Stayed 2 nights in Feb 2026

8/10 Good

紀美子

Travelled with family

11 Feb 2026

Liked: Amenities

朝夕食付きでかなりお値打ちに泊まれました

Stayed 1 night in Feb 2026

10/10 Excellent

鮎子

Travelled with family

9 Feb 2026

Liked: Cleanliness, staff & service, amenities

とても良かった

Stayed 1 night in Jan 2026

8/10 Good

ヒトハ

5 Feb 2026

Stayed 4 nights in Jan 2026

10/10 Excellent

Araikawa

1 Feb 2026

Stayed 1 night in Jan 2026

8/10 Good

MAYUMI

Travelled with family

30 Jan 2026

Liked: Cleanliness

部屋は広めで綺麗でした。スタッフも親切で丁寧でした。只母が足が良くないのでキャリーを持ちながら入り口の階段を使うのはしんどそうでした。

Stayed 1 night in Jan 2026

8/10 Good

Tatsuya

29 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

あの料金で夕食付というのがいい。

Stayed 3 nights in Jan 2026

10/10 Excellent

Yasushi

29 Jan 2026

Stayed 1 night in Jan 2026

2/10 Terrible

Yoshiaki

29 Jan 2026

Disliked: Cleanliness, amenities, property conditions & facilities

部屋は埃が多く、バスルーム🈚️には前泊者と思われる人の髪の毛が残っており清掃不十分と感じました。

Stayed 4 nights in Jan 2026

6/10 Okay

yukiko

Travelled with family and small children

28 Jan 2026

受付の方がとても丁寧な対応で良かったです。

Stayed 1 night in Jan 2026

6/10 Okay

トキヒコ

26 Jan 2026

Stayed 1 night in Jan 2026

Matsue Universalhotel

Photo gallery for Matsue Universalhotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Triple Room, 3 Bedrooms, Non Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Triple Room, 3 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking