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Matsue Universalhotel

Where to?

Dates

April 2026

May 2026

Overview
Rooms
Location
Policies

Popular amenities

Breakfast included
Free Wi-Fi
Restaurant
Air-conditioning
Laundry room
Housekeeping

26 Apr - 27 Apr

Explore the area

471 Asahimachi, Matsue, Shimane, 690-0003

Place, Lake Shinji
‪11 min walk‬
Place, Shimane Art Museum
‪12 min walk‬
Place, Matsue Castle
‪3 min drive‬
Airport, Izumo (IZO)
‪28 min drive‬

Room options

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Single Bed

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Single Bed

Twin Room, 2 Bedrooms, Non Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Triple Room, 3 Bedrooms, Smoking

1 bedroom
Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

1 bedroom
Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Double Room, 1 Double Bed, Smoking

1 bedroom
Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

1 bedroom
Sleeps 3
1 Double Bed

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Single Bed

Double Room, 1 Double Bed, Smoking

1 bedroom
Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Single Bed

Double Room, 1 Double Bed, Non Smoking

1 bedroom
Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

1 bedroom
Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Triple Room, 3 Bedrooms, Smoking

1 bedroom
Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Smoking

1 bedroom
Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

1 bedroom
Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

1 bedroom
Sleeps 4
1 Single Bed and 3 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Twin Bed Room Non Smoking

Sleeps 2

Triple Non Smoking

Sleeps 3

Double Room -Smoking

Sleeps 2

Double Room Non-Smoking

Sleeps 2

Standard Single Room Non Smoking

Sleeps 1

Triple -Smoking

Sleeps 3

Twin Bed Room-Smoking

Sleeps 2

Standard Single Room Smoking

Sleeps 1

About the area

Matsue

At Matsue Universalhotel you'll be within just a 10-minute stroll of Mefu Shrine and Shirakata Tenman-gu Shrine. Highlights at this hotel include a restaurant and free buffet breakfast. .This hotel offers free WiFi in public areas, a 24-hour front desk and a vending machine. Plus you'll find laundry facilities. Each morning free breakfast is served. .In the area of this 3-property class Matsue hotel, you'll find Tamatsukuri Hot Spring.

What's nearby

Lake Shinji - 11 min walk - 0.9 km
Shimane Prefectural Art Museum - 11 min walk - 1.0 km
Shimane Art Museum - 12 min walk - 1.1 km
Shinjiko Ohashi Bridge - 15 min walk - 1.3 km
Matsue Castle - 3 min drive - 2.5 km

Getting around

Matsue Station - 7 min walk
Izumo (IZO) - 33 min drive

Restaurants

‪Starbucks - ‬7 min walk
‪出雲そばたたらや - ‬7 min walk
‪ドトールコーヒーショップ - ‬7 min walk
‪奥出雲そば処一福松江駅前テルサ店 - ‬7 min walk
‪根っこ - ‬2 min walk

About this property

Matsue Universalhotel

There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Matsue Universalhotel also features a vending machine and laundry facilities.

Smoking is allowed in designated areas at this 3-star Matsue hotel.

316 guestrooms or units

Buffet breakfast (free)

Self-service laundry

Front desk (24 hours)

Smoking in designated areas

Dining venue

Matsue Universalhotel offers 316 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

Similar properties

Breakfast included
Free Wi-Fi
Air-conditioning
Parking available

26 Apr - 27 Apr

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 6:30 AM to 8:30 AM
A restaurant
Hosted evening meal available daily for a fee of JPY 1

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Vending machine

Guest services

Housekeeping (daily)

Accessibility

No lift

Designated smoking areas (fines apply)

Room amenities

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers

Entertainment

Flat-screen TV

Food and drink

Electric kettle

Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Hosted evening meal: JPY 1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property only accepts cash

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property only accepts cash.

We should mention

As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Matsue Universalhotel Hotel

Matsue Universalhotel Matsue

Matsue Universalhotel Hotel Matsue

Frequently asked questions

What is the cancellation policy at Matsue Universalhotel ?

Matsue Universalhotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Matsue Universalhotel ?

As of 13 Apr 2026, prices found for a 1-night stay for 2 adults at Matsue Universalhotel on 26 Apr 2026 start from NZ$75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Matsue Universalhotel ?

The closest beach to Matsue Universalhotel is Koura Beach (10.1 km).

Does Matsue Universalhotel serve breakfast?

Yeah, complimentary buffet brekkie is served daily from 6:30 AM to 8:30 AM.

Is there a free airport shuttle available at Matsue Universalhotel ?

No, Matsue Universalhotel does not offer an airport shuttle service.

Is there a bar or restaurant at Matsue Universalhotel ?

Yep, you can grab a meal at Matsue Universalhotel 's onsite restaurant.

What time are check-in & check-out at Matsue Universalhotel ?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Matsue Universalhotel ?

No, pets are not allowed.

Matsue Universalhotel Reviews

6.8

5.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

8/10 Good

Duke

Travelled with partner

10 Dec 2025

Liked: Amenities, property conditions & facilities

Could be cleaner a bit but it was fine

Stayed 1 night in Dec 2025

6/10 Okay

Seisho

13 Oct 2025

Liked: Staff & service

Disliked: Cleanliness

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

4 Oct 2025

Liked: Staff & service

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!

Stayed 1 night in Oct 2025

10/10 Excellent

Thu Lan

31 Jul 2025

Stayed 1 night in Jul 2025

8/10 Good

Brenda

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location

Stayed 2 nights in Mar 2025

8/10 Good

Ayana

30 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

6/10 Okay

AYA

10 Jan 2026

Stayed 1 night in Jan 2026

6/10 Okay

Yoshiaki

8 Jan 2026

Disliked: Amenities, property conditions & facilities

4年前に2週間連泊して以来、3連泊での宿泊をさせて頂きました。感想を述べさせて頂きます。 ①バスルームはカビが目立ちました。 ②客室内は古さはありますが清掃が綺麗にしてありました。 ③エアコンは、吸込口、吹出口、回転羽全てがホコリまみれで風の出方も悪くなっていたようでした。 1月上旬に宿泊しましたが部屋が暖かくなりにくく就寝時も寒かったです。追加の毛布があったらよかったと思いました。 ④朝夕食は、スタッフの皆さんもフレンドリーでなかなか美味しく頂くことが出来ました。 Wi-Fiは、以前は1Fフロント近くしか接続できませんでしたが、今回宿泊時は部屋内でも接続できるようになっており大変重宝しました。

Stayed 3 nights in Jan 2026

6/10 Okay

学

8 Jan 2026

Stayed 1 night in Jan 2026

10/10 Excellent

博希

7 Jan 2026

Stayed 1 night in Dec 2025

8/10 Good

ツヨシ

Business traveller

7 Jan 2026

Liked: Staff & service

無料の朝夕食は最高。これからも続けてほしい。

Stayed 1 night in Jan 2026

10/10 Excellent

美紀

7 Jan 2026

接客はよかったです。

Stayed 1 night in Jan 2026

10/10 Excellent

YOSHIHIRO

Travelled with partner

6 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

清潔な客室：老朽化も目立ったが、まあまあ綺麗だった。値段からすれば全く問題ない。これ以上を求めるのは間違っている。唯一、大浴場が故障中だったのは残念だったが、それが故に安く抑えられているのだろう。スタッフ：気配りもでき、端的なコミュニケーションの取れるスタッフが多かった。朝食・夕食：この価格に2食つくのは素晴らしい。朝食はビュッフェ形式だった。品数も多く美味しかった。夕食は2種類から選ぶ定食形式で野菜はビュッフェ形式だった。栄養価も高く大満足。アクセス：駅やバスターミナルから歩いて1-2分、すぐ側にコンビニもあり滞在中に困ることはないだろう。

Stayed 2 nights in Dec 2025

4/10 Poor

HITOSHI

6 Jan 2026

Disliked: Cleanliness, amenities, property conditions & facilities

部屋は広いけど、冷蔵庫スイッチ入れても冷えず、アイスが溶けちゃいました。

Stayed 1 night in Jan 2026

10/10 Excellent

ヤマモトケイコ

4 Jan 2026

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

ホテルに入って受け付けの方は良かったのですが客室内浴槽ザラザラ有りカビ多い髪の毛たくさん有りそれを分かって泊まれば良いです。朝夕ご飯はホテル代の中に入っています。多分体の為には次は無いと思います。

Stayed 1 night in Dec 2025

6/10 Okay

ヒデオ

Travelled with family

3 Jan 2026

Disliked: Cleanliness, property conditions & facilities

料金からすると仕方ないが、もう少し清掃をしてほしい。

Stayed 1 night in Nov 2025

6/10 Okay

キヨコ

Travelled with partner

3 Jan 2026

Disliked: Cleanliness

朝食有料期間であったため、660円のビュッフェ？を利用。ご飯、ロールパン、納豆、サバ、卵焼き、サラダ、味噌汁。メニューが少なく不満。部屋は古く、壁紙は剥がれ、ベッドはへたっている。TVは小さ過ぎ、コンセントが枕元に無く不便。安くなければ泊まらない。

Stayed 1 night in Dec 2025

10/10 Excellent

hiromizu

3 Jan 2026

Stayed 1 night in Dec 2025

10/10 Excellent

晃

31 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

夕飯まで無料でついているのは驚きでした。全てにおいて満足でした。

Stayed 1 night in Dec 2025

8/10 Good

たけし

30 Dec 2025

施設は古いですが、安く泊まれたので大満足です

Stayed 1 night in Dec 2025

10/10 Excellent

ユキ

30 Dec 2025

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Dec 2025

4/10 Poor

タイケン

Travelled with family

30 Dec 2025

Disliked: Cleanliness, amenities, property conditions & facilities

風呂トイレの中には清潔感が無いので、落ち着かなかった。

Stayed 1 night in Dec 2025

10/10 Excellent

えり

27 Dec 2025

Liked: Amenities

確かに年期の入った建物なのでそこは否めませんが、スタッフの方々も優しく立地も良くて何よりこの値段で泊まれるなんて素晴らしいと思います。駐車場を利用させてもらったのですが収納？される形なので、途中忘れ物を取りに戻るのが難しそうなのが注意でした。そして朝晩ご飯付きなのが本当に凄すぎます。どちらも定食屋さん並に品数があり美味しかったです。また松江へ行くことがあれば、またぜひ泊まりたいです！

Stayed 1 night in Dec 2025

6/10 Okay

Haruka

26 Dec 2025

Stayed 1 night in Nov 2025

8/10 Good

TAKUTO

26 Dec 2025

Stayed 1 night in Dec 2025

Matsue Universalhotel

Photo gallery for Matsue Universalhotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Triple Room, 3 Bedrooms, Non Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Triple Room, 3 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking