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Matsue Universalhotel

3.0 star property
Hotel in Matsue with free breakfast and 24-hour front desk

Photo gallery for Matsue Universalhotel

Lobby
Exterior
Laundry room
Single Room, 1 Bedroom, Smoking
Free daily buffet breakfast

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is NZ$76
25 Jan - 26 Jan

Explore the area

View map
471 Asahimachi, Matsue, Shimane, 690-0003
  • Place, Lake Shinji
    ‪11 min walk‬
  • Place, Shimane Art Museum
    ‪12 min walk‬
  • Place, Matsue Castle
    ‪3 min drive‬
  • Airport, Izumo (IZO)
    ‪28 min drive‬

Room options

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

Free WiFi

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Triple Room, 3 Bedrooms, Smoking

Free WiFi

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Double Room, 1 Double Bed, Smoking

Free WiFi

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Free WiFi

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room, 1 Bedroom, Smoking

Free WiFi

Single Room, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room, 1 Double Bed, Smoking

Free WiFi

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Smoking

Free WiFi

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Smoking

Free WiFi

Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room, 1 Bedroom, Non Smoking

Free WiFi

Single Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Free WiFi

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Free WiFi

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Free WiFi

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Non Smoking

Free WiFi

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

Free WiFi

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

Free WiFi

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

Free WiFi

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Smoking

Free WiFi

Twin Room, 2 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 1 Single Bed and 1 Single Sofa Bed

View all photos for Triple Room, 3 Bedrooms, Smoking

Free WiFi

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Smoking

Free WiFi

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Smoking

Free WiFi

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Smoking

Free WiFi

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 3 Single Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 1 Single Bed and 2 Single Sofa Beds

View all photos for Twin Bed Room Non Smoking

Free WiFi

Twin Bed Room Non Smoking

  • Sleeps 2

View all photos for Triple Non Smoking

Free WiFi

Triple Non Smoking

  • Sleeps 3

View all photos for Double Room -Smoking

Lobby

Double Room -Smoking

  • Sleeps 2

View all photos for Double Room Non-Smoking

Lobby

Double Room Non-Smoking

  • Sleeps 2

View all photos for Standard Single Room Non Smoking

Free WiFi

Standard Single Room Non Smoking

  • Sleeps 1

View all photos for Triple -Smoking

Free WiFi

Triple -Smoking

  • Sleeps 3

View all photos for Twin Bed Room-Smoking

Free WiFi

Twin Bed Room-Smoking

  • Sleeps 2

View all photos for Standard Single Room Smoking

Free WiFi

Standard Single Room Smoking

  • Sleeps 1

About the area

Matsue

At Matsue Universalhotel you'll be within just a 10-minute stroll of Mefu Shrine and Shirakata Tenman-gu Shrine. Highlights at this hotel include a restaurant and free buffet breakfast. .This hotel offers free WiFi in public areas, a 24-hour front desk and a vending machine. Plus you'll find laundry facilities. Each morning free breakfast is served. .Sights within a 15-minute walk of this Matsue hotel include Ryusyouji Temple and Shimane Prefectural Art Museum.

What's nearby

  • Lake Shinji - 11 min walk - 0.9 km
  • Shimane Prefectural Art Museum - 11 min walk - 1.0 km
  • Shimane Art Museum - 12 min walk - 1.1 km
  • Shinjiko Ohashi Bridge - 15 min walk - 1.3 km
  • Matsue Castle - 3 min drive - 2.5 km

Getting around

  • Matsue Station - 7 min walk
  • Izumo (IZO) - 33 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪出雲そば たたらや - ‬7 min walk
  • ‪ドトールコーヒーショップ - ‬7 min walk
  • ‪根っこ - ‬2 min walk
  • ‪はなの舞 - ‬1 min walk

About this property

Matsue Universalhotel

Hotel in Matsue with free breakfast and 24-hour front desk
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Matsue Universalhotel also features a vending machine and laundry facilities.

Smoking is allowed in designated areas at this Matsue hotel.

  • 316 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas
  • Dining venue
Matsue Universalhotel offers 316 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

Similar properties

BUILDING No.2 Twin Room, Non Smoking
Matsue Urban Hotel
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
3.8 out of 5, Good, 514 reviews
The price is NZ$102
20 Jan - 21 Jan
Matsue Urban Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: JPY 1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property only accepts cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Frequently asked questions

What is the cancellation policy at Matsue Universalhotel ?

Matsue Universalhotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Matsue Universalhotel ?

As of 12 Jan 2026, prices found for a 1-night stay for 2 adults at Matsue Universalhotel on 25 Jan 2026 start from NZ$75.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Matsue Universalhotel ?

The closest beach to Matsue Universalhotel is Koura Beach (10.1 km).

Does Matsue Universalhotel serve breakfast?

Yeah, complimentary buffet brekkie is served daily from 6:30 AM to 8:30 AM.

Is there a free airport shuttle available at Matsue Universalhotel ?

No, Matsue Universalhotel does not offer an airport shuttle service.

Is there a bar or restaurant at Matsue Universalhotel ?

Yep, you can grab a meal at Matsue Universalhotel 's onsite restaurant.

What time are check-in & check-out at Matsue Universalhotel ?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Matsue Universalhotel ?

No, pets are not allowed.

Matsue Universalhotel Reviews

Reviews

6.8
Rating 10 - Excellent. 64 out of 373 reviews
Rating 8 - Good. 107 out of 373 reviews
Rating 6 - Okay. 124 out of 373 reviews
Rating 4 - Poor. 49 out of 373 reviews
Rating 2 - Terrible. 29 out of 373 reviews

5.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Seisho

Liked: Staff & service
Disliked: Cleanliness
It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Staff & service
Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Thu Lan

Stayed 1 night in Jul 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Stayed 2 nights in Mar 2025

8/10 Good

Ayana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

ノリコ

Travelled with family
Disliked: Amenities, property conditions & facilities
人手不足と経費高騰を理由に、大浴場とサウナがだいぶ前から閉鎖されていますが、それをオープンにされておらず、ホテル側の大看板にも朝夕食無料と共に大々的に記載されたままです。 これに惹かれて来るお客様もいると思うので、やってないなら看板は消したほうがいいと思います。 あと、よっぽど人手が足りないのか、設備の古さに加えて、スタッフからありがとうの一言もなく、チェックアウトも支払い済みならフロントにキーを置いてそのまま出るというシステムもどうかと思いました。不正する人がいないのだろうかと、心配になるぐらいのフロントの空っぽぶりでした。
Stayed 2 nights in Oct 2025

6/10 Okay

kensaku

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
部屋（喫煙）にある換気扇？綺麗にしてほしい！スタッフは挨拶も出来ているし、夕食、朝食が無料で財布に優しいホテルです！ 立体駐車場なので事前に車の大きさを聞いといた方がいいですよ。
Stayed 1 night in Oct 2025

10/10 Excellent

カズヤ

Stayed 1 night in Oct 2025

8/10 Good

ひとし

Travelled with partner
Liked: Staff & service
設備は古かったがそれなりに清潔でした。エアコンがガタガタと音がしたり、冷蔵庫の音が気になりました。まぁ安くて宿泊できてので良かったです。夕食と朝食が付いているのは素晴らしいですネ。
Stayed 1 night in Oct 2025

8/10 Good

YASUHIkO

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Akihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
無料の夕食朝食は悪くないです。大浴場があればいうことなし。
Stayed 1 night in Oct 2025

8/10 Good

KYOHEI

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

あやこ

Disliked: Cleanliness, property conditions & facilities
部屋の設備はひどい。バスルームのドアノブが壊れてはずれたまま、ベッド横のランプシェードは破れたまま、壁紙も破れていた。禁煙の部屋でもタバコ臭い。二食付きで信じられないくらい安かったので、良しとしましたが。
Stayed 1 night in Sep 2025

2/10 Terrible

Uiko

Disliked: Cleanliness, staff & service, property conditions & facilities
埃が目立つ客室　外出から戻ってきても無言（お帰りなさいなどはなく目を合わせない感じ）　チェックアウトにも鍵返却BOXの確認して入れたが無言（ありがとうございましたなどなく、、、） 客室は禁煙室でしたが　臭いがあり空気が悪くマスクして寝ました。洗面所水道の締まりがわるくポタポタ。 照明のスイッチ　2箇所電灯がつかず　玉切れか？ ま泊まれて眠れたので　このお値段だから仕方ないのでしょうか？ 朝食は無料の割に　普通に朝食を食べれた感があり。ご馳走様でした。
Stayed 1 night in Sep 2025

4/10 Poor

??

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

ヒロノリ

Business traveller
Liked: Staff & service
施設の古さは否めませんが、2食付で駅近で低価格ということを考慮すれば満足です
Stayed 1 night in Sep 2025

8/10 Good

KENTARO

Stayed 1 night in Sep 2025

10/10 Excellent

DAISUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊料金に対してサ-ビスがとてもよかったです。
Stayed 1 night in Sep 2025

10/10 Excellent

miho

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel is right in front of Matsue Station. The free buffet breakfast is pretty good, and they also serve dinner. I had today’s special while my son had curry rice. I thought the dinner was just okay, but my son said he really liked the curry. Since dinner was free, we decided to go out for a drink afterward. It took less than a minute to walk to the station building, where there are some restaurants and shops. We chose a Japanese-style pub and enjoyed some local sake. If you’re looking to save money on your trip, this is a good place to stay. There’s even a Starbucks in the station building. Matsue is quiet and beautiful. I thought it wasn’t a very popular destination, but there were more tourists than I expected.
Stayed 1 night in Sep 2025

6/10 Okay

Hiromi

Travelled with partner
ユニットバスの隅々に黒ずみがあり、残念ながら掃除してるのか、疑いました。 次の利用は、ないかな…？
Stayed 1 night in Aug 2025

8/10 Good

Tosinori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

SHOUTA

Stayed 3 nights in Aug 2025

8/10 Good

TOSHIKI

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Takeshi

Disliked: Cleanliness
この価格で夕食朝食付きなのはありがたい。同じく食事目当ての客が多いのか食堂は混んでいました。 客室は広くて良かったが、ソファーがほつれていたりUBが少し酸っぱい匂いがしたのはマイナスでした。でも泊まる上では全く問題ありませんでした。また泊まると思います。
Stayed 1 night in Sep 2025

10/10 Excellent

Hemanth

Stayed 6 nights in Aug 2025