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Matsumoto Hotel Kagetsu

3.5 star property
Hotel with a full-service spa, a quick walk to Matsumoto Castle

Photo gallery for Matsumoto Hotel Kagetsu

Property entrance
Rooftop terrace
Concierge desk
Public bath
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Spa
  • 24/7 front desk

Explore the area

Map
4-8-9 Ote, Matsumoto, Nagano-ken, 390-0874
  • Matsumoto Castle
    ‪6 min walk‬
  • Matsumoto City Museum of Art
    ‪8 min walk‬
  • Matsumoto Performing Arts Center
    ‪9 min walk‬

Room options

View all photos for Single Room (Main building)

1 bedroom, desk, soundproofing, iron/ironing board

Single Room (Main building)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room (Main building)

Superior Twin Room (Main building)

Superior Twin Room (Main building)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room [Main Build.]

1 bedroom, desk, soundproofing, iron/ironing board

Twin Room [Main Build.]

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese room 10 tatami mats(Main building)

1 bedroom, desk, soundproofing, iron/ironing board

Japanese room 10 tatami mats(Main building)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 24 sq m
  • City view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese room 12.5 tatami mats（Main building)

Japanese room 12.5 tatami mats（Main building)

Japanese room 12.5 tatami mats（Main building)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 24 sq m
  • Canal view
  • Sleeps 4
  • 4 Single Futons

View all photos for Semi Double Room, Main Building, Non Smoking

1 bedroom, desk, soundproofing, iron/ironing board

Semi Double Room, Main Building, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Japanese room 14.5 tatami mats（Main building)

Japanese room 14.5 tatami mats（Main building)

Japanese room 14.5 tatami mats（Main building)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 36 sq m
  • City view
  • Sleeps 5
  • 5 Single Futons

View all photos for Deluxe Twin Room, Annex Building

Deluxe Twin Room, Annex Building

Deluxe Twin Room, Annex Building

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room, Annex Building

Comfort Twin Room, Annex Building

Comfort Twin Room, Annex Building

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Annex Building

Suite, Annex Building

Suite, Annex Building

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Run of House

1 bedroom, desk, soundproofing, iron/ironing board

Run of House

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 2 Single Futons

Japanese-Style Standard Room-Annex-Non-Smoking

  • Sleeps 3
  • 3 Single Futons

Japanese-Style Superior Room-Non-Smoking

  • Sleeps 4
  • 4 Single Futons

View all photos for Single Room Main Building

1 bedroom, desk, soundproofing, iron/ironing board

Single Room Main Building

  • Sleeps 1
  • 1 Single Bed

View all photos for Japanese Style Room with 12.5 Tatami Main Building

Free toiletries, hair dryer, slippers, bidet

Japanese Style Room with 12.5 Tatami Main Building

  • Sleeps 4
  • 1 Single Futon

Deluxe Twin Room Old Building

  • Sleeps 2
  • 2 Single Beds

Comfort Twin Room Old Building

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room with 8 Tatami Old Building

Dining

Japanese Style Room with 8 Tatami Old Building

  • Sleeps 3
  • 1 Single Futon

View all photos for Japanese Style Room with 10 Tatami Main Building

Dining

Japanese Style Room with 10 Tatami Main Building

  • Sleeps 4
  • 1 Single Futon

Single Room Old Building

  • Sleeps 1
  • 1 Single Bed

View all photos for Japanese Style Room with 10 Tatami Old Building

Free toiletries, hair dryer, slippers, bidet

Japanese Style Room with 10 Tatami Old Building

  • Sleeps 4
  • 1 Single Futon

Superior Twin Room Main Building

  • Sleeps 3
  • 2 Single Beds

Cozy Twin Room Old Building

  • Sleeps 2
  • 2 Single Beds

Twin Room Main Building

  • Sleeps 2
  • 2 Single Beds

Twin Room Old Building

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room with 14.5 Tatami Main Building

Free toiletries, hair dryer, slippers, bidet

Japanese Style Room with 14.5 Tatami Main Building

  • Sleeps 4
  • 1 Single Futon

Suite Old Building

  • Sleeps 2
  • 2 Single Beds

View all photos for Run Of House

1 bedroom, desk, soundproofing, iron/ironing board

Run Of House

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

[Main Building] Semi-Double [Semi-Double Room] [Non-Smoking]

  • Sleeps 2
  • 1 Double Bed

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

Japanese-Style Superior Room-Annex-Non-Smoking

  • Sleeps 4
  • 4 Single Futons

View all photos for Annex Regular Floor Compact, Corner Double With Bath

1 bedroom, desk, soundproofing, iron/ironing board

Annex Regular Floor Compact, Corner Double With Bath

  • Sleeps 2
  • 1 Double Bed

Room Selected At Check-in-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

About the area

Matsumoto

Matsumoto Hotel Kagetsu places you in the centre of Matsumoto, within just a 15-minute stroll of Matsumoto Castle and Matsumoto City Museum of Art. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .The restaurant, Ikaza, is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a coffee shop/cafe. Each morning buffet breakfast is served between 7 AM and 9:30 AM. There's also the convenience of self parking. .With a stay at this 3.5-property class Matsumoto hotel, you'll be 1 km (0.6 mi) from Matsumoto Performing Arts Center and 3.8 km (2.4 mi) from Alps Park Matsumoto.

What's nearby

  • Matsumoto Castle - 6 min walk - 0.5 km
  • Matsumoto City Museum of Art - 8 min walk - 0.7 km
  • Matsumoto Performing Arts Center - 9 min walk - 0.8 km
  • Asama Hot Spring - 4 min drive - 3.7 km
  • Alps Park Matsumoto - 4 min drive - 3.7 km

Getting around

  • Matsumoto Station - 18 min walk
  • Shin Shimashima Station - 25 min drive

Restaurants

  • ‪COFFEE & FOOTBALL 喫茶山雅 - ‬1 min walk
  • ‪喫茶室八十六温館 - ‬1 min walk
  • ‪小松パン店 - ‬1 min walk
  • ‪スタンディング 8オンス - ‬1 min walk
  • ‪しづか - ‬2 min walk

About this property

Matsumoto Hotel Kagetsu

Hotel with a full-service spa, a quick walk to Matsumoto Castle
Matsumoto Hotel Kagetsu offers its guests a full-service spa and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Matsumoto Hotel Kagetsu. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Matsumoto hotel.

  • 86 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Matsumoto Hotel Kagetsu offers 86 air-conditioned accommodations with complimentary slippers and a hairdryer. Televisions come with satellite channels. Bathrooms include bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 880 per night)
  • Parking on site (JPY 880 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,420 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ikaza

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 2200 per night.
  • Cots (infant beds) are available for JPY 3300.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2420 per person
  • Self-parking fee: JPY 880 per night
  • Nearby parking fee: JPY 880 per night (295 ft away)
  • Crib (infant bed) fee: JPY 3300.0 per night
  • Rollaway bed fee: JPY 2200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Kagetsu
Hotel Kagetsu Matsumoto
Kagetsu Hotel Matsumoto
Kagetsu Matsumoto
Matsumoto Hotel
Matsumoto Hotel Kagetsu
Matsumoto Kagetsu
Matsumoto Kagetsu Hotel
Matsumoto Kagetsu Hotel
Matsumoto Hotel Kagetsu Hotel
Matsumoto Hotel Kagetsu Matsumoto
Matsumoto Hotel Kagetsu Hotel Matsumoto

Frequently asked questions

What is the cancellation policy at Matsumoto Hotel Kagetsu?

Matsumoto Hotel Kagetsu offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Matsumoto Hotel Kagetsu?

Yep, Matsumoto Hotel Kagetsu has a self car park for JPY 880 per night.

Is there a spa on site at Matsumoto Hotel Kagetsu?

Yep, there is an onsite spa at Matsumoto Hotel Kagetsu. You'll enjoy services like massages.

Is Matsumoto Hotel Kagetsu family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Matsumoto Hotel Kagetsu is a hit with families.

Does Matsumoto Hotel Kagetsu serve breakfast?

Sure does, buffet brekkie is offered daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at Matsumoto Hotel Kagetsu?

No, Matsumoto Hotel Kagetsu does not offer an airport shuttle service.

Is there a bar or restaurant at Matsumoto Hotel Kagetsu?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Matsumoto Hotel Kagetsu?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Matsumoto Hotel Kagetsu?

No, pets are not allowed.

Matsumoto Hotel Kagetsu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 515 out of 882 reviews
Rating 8 - Good. 274 out of 882 reviews
Rating 6 - Okay. 62 out of 882 reviews
Rating 4 - Poor. 24 out of 882 reviews
Rating 2 - Terrible. 7 out of 882 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Liked: Cleanliness, room comfort

A bit disappointed

We stayed in the older section and it is due for renovation. The toilet flush was the loudest I have ever heard. The masks on the walls show the need for paint. The dinner was good the breakfast buffet had a wide selection but none of it was outstanding.
Stayed 1 night in Mar 2025

10/10 Excellent

Karin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two nights at this hotel in a Japanese style room. We found the room comfortable and spacious. I very much enjoyed the public bath in the hotel and visited AM and PM for a relaxing soak. The hotel is a quirky mix of modern and traditional and we appreciated this.We had a wonderful breakfast buffet each morning in the hotel restaurant and the staff was always gelpful and kind. We found everything very walkable to this hotel. The station, castle, art museum, shopping, restaurants and coffee/tea/sweets are not far. We would definitely stay here again and we really loved the vibe of Motsumoto!
Stayed 2 nights in Mar 2025

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Emmanuel

Liked: Cleanliness, property conditions & facilities
I enjoyed my stay, the staff was helpful in helping me send my luggage through a luggage forwarding service.
Stayed 1 night in Feb 2025

8/10 Good

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 7 nights in Feb 2025

8/10 Good

Kazumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティーが充実していた。 温泉は良かったけど露天風呂があったらもっと良い。男風呂までの動線が喫茶店を通り抜けなければ行けず微妙。全体的には満足でした。
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel, San Diego

Stayed 1 night in Feb 2025

10/10 Excellent

piyaporn bunsangjaroen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute hotel, old but clean
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Love this place
Stayed 1 night in Jan 2025

8/10 Good

Jay Sheng Quan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel lobby. The hotel provide a cozy and safe eny
Stayed 1 night in Dec 2024

10/10 Excellent

dayna

Stayed 1 night in Nov 2024

8/10 Good

Noellie

Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, clean and tidy hotel. The staff were helpful and friendly. The rooms were clean and well appointed. The styling was classical and quite appealing. The hotel has free access to guests for the seperate men's and women's onsens. It also has a rather nice sitting room with a selection of books (in japanese) to read/flick through. The breakfast was a generous buffet with a large variety of hot and cold items from typical japanese fare to more usual western toast and and cereal. We would definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce, Burbank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel. The room was the biggest we had in our entire Japan holiday and very comfortable. All hotel facilities were excellent and the breakfast buffet was outstanding. Could not fault the experience of staying here in any way.
Stayed 1 night in Sep 2024

10/10 Excellent

DOV

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is in an excellent place with proximity to the central castle in the city.
Stayed 3 nights in Sep 2024

6/10 Okay

Yael

Liked: Cleanliness, amenities, property conditions & facilities
Great location close to all attractions. Reception staff is excellent and courteous. Too bad staff at breakfast is unpleasant and unhelpful. When expressed concern about an allergy , response was that this is what they have. The hotel is located in an old building that was renovated and they kept the charm of the old place. .
Stayed 1 night in Oct 2024

10/10 Excellent

ryan

Stayed 2 nights in Sep 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would absolutely stay again

Beautiful hotel and very kind staff
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic property, incredibly helpful & friendly staff, very comfortable and clean. The breakfast buffet was great, as well as the attached coffee shop. Onsen was lovely, I have tattoos and emailed the property beforehand to make sure that was fine. Very close to the sights, would recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was totally impressed by the quality and tastefulness of the hotel. It was lovely!
Stayed 2 nights in Sep 2024

10/10 Excellent

Takeshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly English speaking staff.

I was happy to stay one night at the Matsumoto Hotel in Kagetsu. Everything was good, but the room smelled like an old hotel. It has a great location, excellent breakfast and friendly English-speaking staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Charles K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in Matsumoto

Excellent food. Room is OK for the price. Very convenient location!
Stayed 1 night in Jul 2024