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Shintomi-tei

Property class: 3

Photo gallery for Shintomi-tei

A modern building with a flat roof, large windows, and a covered entrance area.
A modern spa room with wooden paneling, a hot tub, and a view of greenery through large windows.
A traditional Japanese room with tatami flooring, a low table with cushions, and sliding doors leading to a balcony with a view.
A hot spring bath area with a view of the outdoors, wooden benches, and a stone pillar.
A traditional Japanese-style room with tatami flooring, low wooden tables, and red cushioned seating.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
The current price is NZ$273
16 Aug - 17 Aug

Explore the area

View map
38-1 Kakinochi, Matusshima, Matsushimamachi, Matsushima, Miyagi, 981-0213
  • Place, Date Masamune Historical Museum
    ‪5 min walk‬
  • Place, Matsushima Town Hall
    ‪8 min walk‬
  • Place, Matsushima Bay
    ‪9 min walk‬
  • Airport, Sendai (SDJ)
    ‪46 min drive‬

Room options

View all photos for Room

In-room safe, desk, free WiFi, bed sheets

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Dining

Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 7
  • Free Wi-Fi

View all photos for Room

Interior

Room

  • Sleeps 9
  • Free Wi-Fi

View all photos for Japanese Style Room

A tatami mat room with a low table and cushions, large windows, and traditional sliding doors.

Japanese Style Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room - Sea View

A traditional Japanese-style room with tatami flooring, a low table, cushions, a television, and a view of the city.

Japanese Style Room - Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Run of House

A tatami mat room with a low table, cushions, a television, and large windows offering a view.

Run of House

  • 1 bedroom
  • Sleeps 2
  • 2 Single Futons
  • Free Wi-Fi

About the area

Matsushima

At Shintomi-tei you'll be within just a 10-minute stroll of Zuigan-ji Temple and Date Masamune Historical Museum. Highlights at this ryokan include free daily breakfast, free self-parking and a free area shuttle. .This smoke-free ryokan offers free WiFi in public areas, luggage storage and a front desk safe. Plus you'll find karaoke and a water dispenser. Free full breakfast is available daily between 7 AM and 9 AM. There's also limited parking, along with the convenience of free train pick-up service. .In proximity to this 3-property class Matsushima ryokan you'll find Sekisui Heim Super Arena.

What's nearby

  • Date Masamune Historical Museum - 5 min walk - 0.4 km
  • Matsushima Town Hall - 8 min walk - 0.7 km
  • Matsushima Bay - 9 min walk - 0.8 km
  • Zuigan-ji Temple - 11 min walk - 0.9 km
  • Fukuurajima - 15 min walk - 1.3 km

Getting around

  • Matsushimakaigan Station - 12 min walk
  • Sendai (SDJ) - 42 min drive

Restaurants

  • ‪げんぞう - ‬8 min walk
  • 福浦島茶屋
  • ‪牡蠣屋フライ亭 - ‬10 min walk
  • ‪二八屋食堂 - ‬10 min walk
  • ‪松島離宮 海の駅 - ‬10 min walk

About this property

Shintomi-tei

Free breakfast is available daily. Public spaces have free WiFi. An area shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. Shintomi-tei also features karaoke, room service (during limited hours), and shopping on site. Limited free parking is available on a first-come, first-served basis.

This 3-star Matsushima ryokan is smoke free.

  • 73 guestrooms or units
  • Full breakfast (free)
  • Karaoke
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • On-site shopping
  • No smoking on site
  • Water dispenser
Shintomi-tei offers 73 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower, slippers, toilets with an electronic bidet and complimentary toiletries. This Matsushima ryokan provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Services include massages. Public bath/onsen services include an indoor public bath and yukata (Japanese robe). These services feature separate men's and women's areas.

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  • Parking included
  • Free Wi-Fi
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4.8 out of 5, Exceptional, 181 reviews
The price is NZ$352
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Komatsukan Kofutei

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7 AM to 9 AM

Things to do

  • Karaoke
  • Shopping

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Spa

  • Massage
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Extra futon (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.
Additional fees of JPY 1620 per child, per day apply for breakfast, and JPY 4860 per child, per day apply for dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Shintomi-tei Inn Matsushima
Shintomi-tei Inn
Shintomi-tei Matsushima
Shintomi tei
Shintomi-tei Ryokan
Shintomi-tei Matsushima
Shintomi-tei Ryokan Matsushima

Frequently asked questions

What is the cancellation policy at Shintomi-tei?

Shintomi-tei offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shintomi-tei?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at Shintomi-tei on 16 Aug 2026 start from NZ$273, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shintomi-tei?

Yep, Shintomi-tei has a free self car park. Onsite parking is limited.

Are there any beaches close to Shintomi-tei?

The closest beach to Shintomi-tei is Nobiru Beach (8.3 km).

Does Shintomi-tei serve breakfast?

Sure does, complimentary full breakfast is available daily from 7 AM to 9 AM.

Is there a free airport shuttle available at Shintomi-tei?

No, Shintomi-tei does not offer an airport shuttle service.

What time are check-in & check-out at Shintomi-tei?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Shintomi-tei?

No, pets are not allowed.

Shintomi-tei Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 37 out of 148 reviews
Rating 8 - Good. 55 out of 148 reviews
Rating 6 - Okay. 38 out of 148 reviews
Rating 4 - Poor. 13 out of 148 reviews
Rating 2 - Terrible. 5 out of 148 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel Great area

The hotel was great and in one of the most beautiful areas of Japan. If you like Onsen this place is great. Also breakfast was amazing.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Woonsup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room; friendly staff; great price for room, dinner, and breakfast. Located in a residential neighborhood; about 15-minute walk from Matsushima station (a bit uphill, but not bad)
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little older, but clean and the staff is extremely polite and helpful.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious seaview room

Tatami room was very spacious and we could even enjoy seaview. Friendly staff. extensive breakfast buffet. walking distance from pier, etc.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a tranquil place. Everything is perfect - the only negative is some peeling wallpaper in the rooms, but that's nitpicking. It's a large room within walking distance of the station and the museums.
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room and facilities. The only complaint - the WiFi is more or less nonexistent. So it comes with a digital detox bonus ;)
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Pik Kwan

Liked: Cleanliness, staff & service, property conditions & facilities
It located on a hill, about 15-20 mins walk from Matsushimakaigan Station. Along the way, you find shops & restaurants. There’s a ferry pier & a park, temples & a museum. You can also walk from Matsushima Station, however, I prefer Matsushimakaigan as there’re more to see. The hotel offers free shuttle pick up & drop off which is a plus.
Stayed 1 night in May 2023
Verified review

6/10 Okay

y

totally as usual
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Melinda

Liked: Cleanliness, staff & service, amenities
I liked the traditional experience but the room needs some cosmetic maintenance. Touching up the paint and repairing a little of the wooden skirting. You DO need to pre-book for dinner, but e we found a great little place just a short walk away in the town.
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

真一

料理が良かった
Stayed 1 night in May 2026
Verified review

8/10 Good

Hirokazu

１階のお風呂がきれいでした
Stayed 1 night in May 2026
Verified review

8/10 Good

けいた

Liked: Staff & service
2泊したが夜のお風呂が男女で入れ換えがなく露天風呂に入れなかった
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

hiroki

Disliked: Cleanliness, amenities, property conditions & facilities
客室の洗面の水道からひどいサビが出る。 チェックアウト時に伝えるも「申し訳ございません」と言われるのみ。全ての代金をこちらは支払っているが、このような酷いサービス、客室でも、契約を履行したと考えているのだろうか。 建物全体はもちろん、何より客室がひどくボロい。古いだけでなく、手入れがされておらず、ボロい。詳細は画像を見て欲しい。 日本三景という立地に完全に甘え、やるべき投資を怠り、客の期待を裏切るひどい宿泊施設。 せっかくの旅行だから、と全国展開している他の宿ではなく、あえて値段も高いこちらを選んで完全に失敗した。 あまりに気分が落ち込み、松島での観光の予定を取り止め、中尊寺金色堂へ向かったほど。2度と松島には足を踏み入れたくない。
客室内の浴室ドア。これ見て気分上がる客がいると思っているのだろうか…
洗面ボウルがズレてるし汚れてるし、さびが出てくるし、近寄りたくない
テレビが収まらない昭和のテレビ台
昭和レトロな朝食会場。これはこれで好きでした。
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

?

Disliked: Property conditions & facilities
観光地に近く、高台で見晴らしが良いが、周辺は坂の為足に自信のある方はいろいろな眺望が楽しめます。
Stayed 1 night in May 2025
Verified review

8/10 Good

???

建物は古いが、松島の観光拠点で金額も高くなく良かった
Stayed 1 night in May 2025
Verified review

6/10 Okay

Verified traveller

這是一間很老的溫泉旅館，離商店街有一段距離，建議開車前往。 我是選含有早餐晚餐的方案，東西很鹹而且不是很精緻，晚餐可以看到早餐同樣的食材，感覺不是很好。
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Masafumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにおいて不便なく、贅沢な宿泊をさせていただきました。 建物は伝統があり、少し古さも感じられますが、内装も綺麗にリフォームされておるようで、大浴場も清潔感があります。 屋上で松島ビューが観られます。 食事は、夜は提携レストラン、朝は館内レストランのビュッフェをいただきました。提携レストランは、チェックイン時に申し出れば予約とクルマでの送迎をしてくださいます。松島自慢の美味しい食材を使ったご飯を、味、量、金額全てにおいて満足にいただけます。宿泊でなくとも使えそうなので、松島再訪の折にはランチも食べてみたいです。 朝食ビュッフェも、地元食材をふんだんに使った美味しいお料理の数々。 温泉は人工ですが、露天風呂の温度も丁度よく、朝晩2回浸かっちゃいました。 チェックインからアウトまで、スタッフの皆様おもてなしが大変行き届いており、泊まって良かったです。
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

MIKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

料理がとても美味しいです。

食事がとても美味しく量も多かったです。 創作料理も沢山あり楽しめました。施設自体は新しくはありませんが、掃除も行き届いており快適に過ごせました。
Stayed 1 night in Mar 2025
Verified review

8/10 Good

EUNKYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロケーションが良く、使い易い旅館でした。
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

ミキ

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
思っていた以上に古かったです。 近くのコンビニに行くまで歩きでは大変でした。
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Urs

Liked: Cleanliness, staff & service, room comfort

Leicht ins Alter gekommen, aber sehr freundlich

Schöne Aussicht über die Bucht. Das Hotelzimmer war klassisch japanisch (Tatami/Futon). Insgesamt ist das Hotel leicht etwas ins Alter gekommen. Das Zimmer war aber sehr gross. Wer Angst vor einem Tsunami hat, das Hotel liegt auf einer Anhöhe. Japanisch/westliches, reichhaltiges Frühstück! Es hat einen Axolotl im Eingangsraum im Aquarium!
Schlafzimmer mit Futon
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

かつみ

Liked: Cleanliness, staff & service, amenities
大浴場は、適度の大きさで良かった。また夕食は、種類・量とも多く、大変満足いたしました。
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Ryo

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
二種類のお風呂の落差が気になりました。スタッフの対応は良く、楽しい時間を過ごすことができました
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

レイコ

思ったより悪かった
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

ひろき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
少し古いけど料理とスタッフの対応が良く満足出来ました。
Stayed 2 nights in May 2024

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