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Fairfield by Marriott Inn & Suites Matteson Chicago

3.0 star property
Hotel in Matteson with 24-hour fitness centre and free breakfast

Photo gallery for Fairfield by Marriott Inn & Suites Matteson Chicago

Lobby
Suite, 1 King Bed with Sofa bed
Exterior
Premium bedding, down duvets, in-room safe, desk
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
500 Holiday Plaza Dr, Matteson, IL, 60443
  • Place, Hanger Clinic
    ‪16 min walk‬
  • Place, Credit Union 1 Amphitheatre
    ‪7 min drive‬
  • Place, McCormick Place
    ‪37 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Matteson

At Fairfield by Marriott Inn & Suites Matteson Chicago you'll be 1.4 km (0.9 mi) from Hanger Clinic and 4.3 km (2.7 mi) from Franciscan St. James Health - Olympia Fields. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .Bar Louie is the hotel's own bar. 13003 square feet (1208 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .With a stay at this 3-property class Matteson hotel, you'll be 4.5 km (2.8 mi) from WellGroup HealthPartners and 4.6 km (2.9 mi) from Franciscan Health Olympia Fields.

What's nearby

  • Hanger Clinic - 16 min walk - 1.4 km
  • Credit Union 1 Amphitheatre - 7 min drive - 8.1 km
  • Tinley Park Convention Center - 9 min drive - 12.9 km
  • McCormick Place - 37 min drive - 51.6 km
  • Soldier Field - 39 min drive - 53.3 km

Getting around

  • Matteson 211th Street-Lincoln Highway Station - 4 min drive
  • Chicago Midway Airport (MDW) - 48 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Long John Silver's - ‬8 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Panera Bread - ‬8 min walk
  • ‪Olive Garden - ‬10 min walk

About this property

Fairfield by Marriott Inn & Suites Matteson Chicago

Hotel in Matteson with 24-hour fitness centre and free breakfast
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 13003 square feet (1208 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Fairfield by Marriott Inn & Suites Matteson Chicago. Free self parking is available.

This 3-star Matteson hotel is smoke free.

  • 1 building
  • 202 guestrooms or units
  • 5 levels
  • 13003 sq ft of conference space
  • 1208 sq. m of conference space
  • Built in 1984
  • Continental breakfast (free)
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Fairfield by Marriott Inn & Suites Matteson Chicago offers 202 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead, bathrobes and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Louie
  • Bar Louie

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (13,003 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Matteson Conf Center
Holiday Inn Conf Hotel Matteson Chicago Center
Holiday Inn Chicago Matteson Conf Center Hotel
Holiday Inn Conf Center

Frequently asked questions

What is the cancellation policy at Fairfield by Marriott Inn & Suites Matteson Chicago?

Fairfield by Marriott Inn & Suites Matteson Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Fairfield by Marriott Inn & Suites Matteson Chicago?

Yep, Fairfield by Marriott Inn & Suites Matteson Chicago has a free self car park and free RV/bus/truck parking.

What makes Fairfield by Marriott Inn & Suites Matteson Chicago a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Fairfield by Marriott Inn & Suites Matteson Chicago.

Is Fairfield by Marriott Inn & Suites Matteson Chicago family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Fairfield by Marriott Inn & Suites Matteson Chicago is a hit with families.

Are there hot tubs in the rooms at Fairfield by Marriott Inn & Suites Matteson Chicago?

No, but there are deep-soaking baths in the guestrooms.

Does Fairfield by Marriott Inn & Suites Matteson Chicago serve breakfast?

Yep, free continental brekkie is served daily.

Is there a free airport shuttle available at Fairfield by Marriott Inn & Suites Matteson Chicago?

No, Fairfield by Marriott Inn & Suites Matteson Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at Fairfield by Marriott Inn & Suites Matteson Chicago?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Fairfield by Marriott Inn & Suites Matteson Chicago?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Fairfield by Marriott Inn & Suites Matteson Chicago Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 300 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 208 out of 1000 reviews
Rating 4 - Poor. 106 out of 1000 reviews
Rating 2 - Terrible. 117 out of 1000 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Brian

Stayed 2 nights in Nov 2024

2/10 Terrible

Patricia

Disliked: Staff & service, amenities, property conditions & facilities
1. Major plumbing issues! We had 2 rooms. The tubs filled with water as we showered that just sat until I complained. 2. Very few towels were in the room. There was NO SOAP . I kept walking downstairs to complain but the one maid said that she was alone and would eventually help us. 3. The halls were filthy from construction. They should NEVER have sold us a room! The hotel should have been closed! 3. I felt scammed. I paid over $700 for those rooms. Holiday Inn took my money and did not provide us with a comfortable stay. The rooms were NOT CLEANED! The halls and the elevators were filthy. We constantly heard banging and drilling from the poor plumbing. I felt like Holiday Inn had stolen money from me!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kadiatu

Stayed 2 nights in Nov 2024

2/10 Terrible

Sean

Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gary

Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Travelled with family
Disliked: Property conditions & facilities
I booked and paid for double beds. Upon arriving, I ending up with a king size bed. There was a lot of dust and the facilities were outdated. Generally when booking with Holiday Inn my expectation is four to five stars. Unfortunately this time around it didn’t meet those expectations
Stayed 2 nights in Nov 2024

2/10 Terrible

Yolande

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Tiffany

Travelled with family

Disappointing

As a HolidayInn Property, this location was quite disappointing. Our family member's room had bed bugs. She was then moved to another room and it had roaches. There was no breakfast provided. Not enough towels. When asked for more I was provided with 1. The only reason I didn't give it one star was because the bug situation didn't happen in my room. The best part of the stay was the restaurant- Round table formerly Bar Louie.
Stayed 2 nights in Nov 2024

4/10 Poor

Rodney

Disliked: Cleanliness, amenities, property conditions & facilities
I did not enjoy my stay.
Stayed 3 nights in Aug 2024

2/10 Terrible

rosie

Stayed 2 nights in Nov 2024

2/10 Terrible

Latrese

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was terrible and front desk was very rude. I’ve stay here before and service was great. But this time the service was horrible.
Stayed 2 nights in Nov 2024

2/10 Terrible

Velma

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Room and hallway stinks carpet stinks and dirty room had no towels or soap in the shower dispenser when I checked in hotel was not what I expected I will not book at your location ever again
Stayed 2 nights in Nov 2024

2/10 Terrible

Shanette

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not good at all

Bathroom was leaking and the toilet was bad. My grandchildren didn't want to use the restroom at all. Had a few ladybugs that we were afraid on several walls by the window. I killed one right on the top of my granddaughters head board.
Stayed 1 night in Nov 2024

2/10 Terrible

Yolanda

Stayed 1 night in Oct 2024

6/10 Okay

Germaine

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The property was being renovated and was very noisy
Stayed 4 nights in Oct 2024

8/10 Good

Demetrius

Stayed 1 night in Aug 2024

6/10 Okay

Demetrius

Travelled with group
Liked: Staff & service, room comfort
The stay was cool. Very quiet in the hallways which was great.
Stayed 1 night in Oct 2024

6/10 Okay

Yolanda

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I gave stsyed at this property for mamy years, and it has really gone down. Bedskirt had spots on them, bathtub had standing water while taking a shower- do you always had water up to approximately your ankle. No wash clothes, only nath and face tiwels, even after i called, housekeeping never brought them, nor the next day. I was there for 2 nights and room never got cleaned. I recommended this property to my family that was traveling for a funeral and they were all very disappointed. Sad to say the best part was the bar...
Stayed 2 nights in Oct 2024

2/10 Terrible

Lyanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Business traveller
Did not have any breakfast ready at time they said they would. I paid for a breakfast I didn’t get
Stayed 1 night in Oct 2024

10/10 Excellent

DaviDe

Stayed 1 night in Sep 2024

8/10 Good

Nirmal

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Gary

Stayed 1 night in Sep 2024

2/10 Terrible

Chrystofer

Stayed 1 night in Oct 2024