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Sandals Royal Barbados All Inclusive Adults Only

Property class: 5 and above

Photo gallery for Sandals Royal Barbados All Inclusive Adults Only

An aerial view of a resort with a large swimming pool, multiple guest rooms, and a beach area.
Creator video - submitted by The Ashley Nez
A beachside restaurant with tables and chairs, a thatched roof, and a view of the ocean.
A yellow building with a balcony, a sign indicating 'Flags' and 'Caribbean Services', and a view of the beach and ocean.
A modern bathroom with a freestanding bathtub, a large window with a view of palm trees and the ocean, and a bed with a white bedspread.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Free airport shuttle
  • Parking included

Explore the area

View map
St. Lawrence Gap, Maxwell, Christ Church
  • Place, Turtle Beach
    ‪8 min walk‬
  • Place, Maxwell Beach
    ‪9 min walk‬
  • Place, Dover Beach
    ‪11 min walk‬
  • Airport, Bridgetown (BGI-Grantley Adams Intl.)
    ‪12 min drive‬

Room options

View all photos for Romantic Suite, 1 Bedroom, Garden View (South Seas Royal Rondoval)

A pool area with lounge chairs, a hot tub, and a waterfall feature.

Romantic Suite, 1 Bedroom, Garden View (South Seas Royal Rondoval)

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, Garden View (Royal Seaside Crystal Lagoon Swim-up)

A modern hotel room with a large bed, a desk, and a view of a swimming pool.

Royal Suite, 1 Bedroom, Garden View (Royal Seaside Crystal Lagoon Swim-up)

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Millionaire Butler)

A modern living room with a sofa, armchair, and round wooden table. A painting is on the wall, and there is a view of a balcony with palm trees.

Suite, 1 Bedroom, Balcony (Millionaire Butler)

  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Penthouse, 1 Bedroom, Ocean View (Royal Seaside Crystal Lagoon PH)

A modern living room with a sofa, coffee table, wicker chairs, a flat-screen TV, and a balcony with a view of the sea.

Royal Penthouse, 1 Bedroom, Ocean View (Royal Seaside Crystal Lagoon PH)

  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, Ocean View (Royal Seaside Crystal Lagoon)

A modern hotel room with a large bed, a balcony with outdoor seating, and artwork on the walls.

Royal Suite, 1 Bedroom, Ocean View (Royal Seaside Crystal Lagoon)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, Pool View (Royal Seaside Swim-up)

A modern hotel room with a large bed, a seating area with a view of the pool, and decorative wall art.

Royal Suite, 1 Bedroom, Pool View (Royal Seaside Swim-up)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Pool View (South Seas Swim-up)

A spacious bedroom with a large bed, a sofa, and a view of a swimming pool.

Club Suite, 1 Bedroom, Pool View (South Seas Swim-up)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Penthouse, 1 Bedroom, Ocean View (Royal Seaside Penthouse)

A modern bathroom with a freestanding bathtub, a wooden panel wall, and a large window overlooking a pool and palm trees.

Royal Penthouse, 1 Bedroom, Ocean View (Royal Seaside Penthouse)

  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, Ocean View (Royal Seaside w/ Balcony)

A modern bedroom with a large bed, bedside tables, a bench, a balcony with a chair, and decorative wall art.

Royal Suite, 1 Bedroom, Ocean View (Royal Seaside w/ Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Pool View (South Seas Crystal Lagoon)

A modern bedroom with a large bed, bedside tables, a bench, and a balcony with a view of palm trees.

Club Suite, 1 Bedroom, Pool View (South Seas Crystal Lagoon)

8.6 out of 10
Excellent
(8 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Pool View (South Seas Walkout Crystal Lagoon)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view of greenery.

Club Suite, 1 Bedroom, Pool View (South Seas Walkout Crystal Lagoon)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Pool View (South Seas Crystal Lagoon Junior Palm)

A modern bedroom with a large bed, a sofa, a coffee table, and a view of the outdoors.

Club Suite, 1 Bedroom, Pool View (South Seas Crystal Lagoon Junior Palm)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Pool View (South Seas Junior Palm Suite)

A bathroom with a freestanding bathtub, a table with chairs, and a view of a lush garden.

Club Suite, 1 Bedroom, Pool View (South Seas Junior Palm Suite)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (South Seas Hideaway Crystal Lagoon)

A modern hotel room with a large bed, a view of the sea, a bathtub, and a balcony with a table and chairs.

Suite, 1 Bedroom, Balcony (South Seas Hideaway Crystal Lagoon)

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, Patio (Seaside Crystal Lagoon Swim-up)

A bedroom with a large bed, a TV, a wardrobe, and a view of a swimming pool and greenery.

Royal Suite, 1 Bedroom, Patio (Seaside Crystal Lagoon Swim-up)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Balcony (South Seas Hideaway Crystal Lagoon)

A modern bedroom with a large bed, a TV, a desk, and a balcony with a view of palm trees.

Club Suite, 1 Bedroom, Balcony (South Seas Hideaway Crystal Lagoon)

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, Balcony (Seaside Crystal Lagoon, Soaking Tub)

A modern hotel room with a large bed, a seating area with a view, and a TV on the wall.

Royal Suite, 1 Bedroom, Balcony (Seaside Crystal Lagoon, Soaking Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Maxwell

A luxury stay in Maxwell awaits you at Sandals Royal Barbados All Inclusive Adults Only. You'll be 0.9 km (0.6 mi) from Dover Beach and 3.2 km (2 mi) from Miami Beach. .A relaxing visit to Red Lane can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The steakhouse, Butch's Steak & Seafood, serves American cuisine and is open for dinner. Spend the day at the beach where you'll find cabanas, and enjoy the 8 outdoor swimming pools and gym. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a sauna. Each morning free buffet breakfast is offered between 7 AM and 10 AM. There's also free self parking, along with the convenience of a free airport shuttle.
View more Resorts in MaxwellOpens in a new window

What's nearby

  • Turtle Beach - 8 min walk - 0.7 km
  • Maxwell Beach - 9 min walk - 0.8 km
  • Barry's Surf Barbados Surf School - 9 min walk - 0.8 km
  • Dover Beach - 11 min walk - 0.9 km
  • St. Lawrence Bay - 2 min drive - 1.7 km

Getting around

  • Bridgetown (BGI-Grantley Adams Intl.) - 17 min drive

Restaurants

  • ‪Neptunes Mediterrean Seafood - ‬6 min walk
  • ‪South Seas Pool Bar - ‬5 min walk
  • ‪Dino’s Pizzeria - ‬1 min walk
  • Soy
  • ‪Heart & Sol - ‬5 min walk

About this property

Sandals Royal Barbados All Inclusive Adults Only

Sandals Royal Barbados All Inclusive Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Sandals Royal Barbados All Inclusive Adults Only, you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a health club, a steam room and a garden. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Maxwell property.

  • 272 guestrooms or units
  • 5 levels
  • 16 buildings
  • 7 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Conference rooms
  • Built in 2017
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Sandals Royal Barbados All Inclusive Adults Only offers 272 accommodations with DVD players and minibars. Rooms open to balconies or patios. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Red Lane has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Sandals Barbados All Inclusive Adults Only
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  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.1 out of 5, Very good, 250 reviews
Sandals Barbados All Inclusive Adults Only

Property amenities

Restaurants on site

  • Butch's Steak & Seafood
  • Chi
  • Le Jardinier
  • Neptune's
  • The Jerk Shack

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive between midnight and 5 AM must use local airport transportation for a fee, which may be reimbursed by the resort. Onsite facilities are also closed during these hours.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sandals Royal Barbados All Inclusive Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Sandals Royal Barbados - ALL INCLUSIVE Couples Only Maxwell
Sandals Royal Barbados All Inclusive Couples
Sandals Royal Barbados All Inclusive Couples Only
Sandals Royal Barbados All Inclusive Couples
Sandals Royal Barbados All Inclusive Couples Maxwell
Sandals Royal Barbados All Inclusive Couples Maxwell
Sandals Royal Barbados - All Inclusive - Couples Only Maxwell

Frequently asked questions

What is the cancellation policy at Sandals Royal Barbados All Inclusive Adults Only?

Sandals Royal Barbados All Inclusive Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sandals Royal Barbados All Inclusive Adults Only?

Yep, Sandals Royal Barbados All Inclusive Adults Only has a free self car park.

Are there any beaches close to Sandals Royal Barbados All Inclusive Adults Only?

Yep, Sandals Royal Barbados All Inclusive Adults Only is a short 11-minute walk from Dover Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find motor boats and boat tours.

Is there a spa on site at Sandals Royal Barbados All Inclusive Adults Only?

Yep, Red Lane is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Sandals Royal Barbados All Inclusive Adults Only have a pool?

Sandals Royal Barbados All Inclusive Adults Only has 8 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

What luxury perks are available at Sandals Royal Barbados All Inclusive Adults Only?

Sandals Royal Barbados All Inclusive Adults Only features 2 poolside bars, 8 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Sandals Royal Barbados All Inclusive Adults Only a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sandals Royal Barbados All Inclusive Adults Only.

Is Sandals Royal Barbados All Inclusive Adults Only family-friendly?

No, Sandals Royal Barbados All Inclusive Adults Only is an adults-only property.

Are there hot tubs in the rooms at Sandals Royal Barbados All Inclusive Adults Only?

No, but there are deep-soaking baths in the guestrooms.

Does Sandals Royal Barbados All Inclusive Adults Only serve breakfast?

Sure does, free buffet brekkie is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Sandals Royal Barbados All Inclusive Adults Only?

Yep, there's a free airport shuttle that runs from 5:00 AM - midnight.

Is there a bar or restaurant at Sandals Royal Barbados All Inclusive Adults Only?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves American cuisine.

What time are check-in & check-out at Sandals Royal Barbados All Inclusive Adults Only?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Sandals Royal Barbados All Inclusive Adults Only?

No, pets and service animals are not allowed.

Sandals Royal Barbados All Inclusive Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 83 reviews
Rating 8 - Good. 17 out of 83 reviews
Rating 6 - Okay. 8 out of 83 reviews
Rating 4 - Poor. 4 out of 83 reviews
Rating 2 - Terrible. 12 out of 83 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time, food and drinks were delicious. people were friendly and helpful.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a great time! The staff was professional and friendly. The food was delicious as well. We will be returning soon.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royal Barbados was a slice of paradise! The property was well-maintained and absolutely breathtaking. The staff was so courteous and helpful. We were greeted each day by their smiles and hellos. We truly enjoyed our vacation as we celebrated our 40th anniversary.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Very good indeed
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staffs are very friendly and great service.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was very pleasant and professional
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this property all the staff were so helpful and kind. Can’t wait to book my next trip 10/10!
Stayed 5 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach front view was amazing very kind and helpful resort staff. Dexter gets a shout out for his over and beyond service.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Good
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 6 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The accommodations were fantastic. Very clean, comfortable large size rooms. Staff were great everywhere throughout the resort. Loved the variety of restaurants and the food was so good. There was an unique signature cocktail at each restaurant at night which was very good too. Nightly entertainment gave us something to do to end the day. The onsite bowling lanes were fun too. Very happy we chose Royal Barbados.
Stayed 7 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything but the service is a little slow. Should also have a 24 hr food option.
Stayed 4 nights in Aug 2023
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Prejudice 6/10 stay . I think this is good for older ELDERLY couples
Stayed 3 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typically we do not frequent an all inclusive resort as we are not volume consumers of food or alcohol. There were some high notes here. The French restaurant and the steakhouse were good with some drinkable wines.
Stayed 5 nights in Nov 2022
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
House keeping was not done for two days. Butches steak house was a joke. Everything was cold and the wait staff could care less. A lot of the staff just seemed to be bothered or just angry. One plus was the French restaurant. This was actually a great restaurant and staff were very friendly as well as the Monkey Bar was very good as well
Stayed 7 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Move so slow
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room services are poor
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time at Royal Sandals. The staff were friendly and so accommodating. The rooms were clean and on the club level the rooms are updated. The food was ok there is room for improvement in some of the restaurants. The pizza was good just wish they would have that station reopen for late night snacks. The resort grounds were beautifully managed, the only downside was they didn’t clean the beach area. It was full of sargassum. But other then that it is a beautiful resort
Stayed 4 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 8 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
It took me a hour and 40 minutes to check in. Don't know why but it happened on top of that the room they put me in the room with broken f*** bed will be back in August. Love ❤️ property, thank you.
Stayed 4 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness
This was my first and last experience with Sandals. I've been to a few all inclusives and this one does not compare, unfortunately. It was not immersive to the culture. We could've stayed anywhere and not know we were in Barbados. Music on the property was country music. I can get that at home. Hours are limited, such as room service whereas all inclusives are usually 24/7 service. Service was also very very slooooow. Food was of good quality, but drinks were not well made and though they were friendly, you can tell the staff was unwilling and again, very slow. We knew once we sat down, it would be an hour before we got our food. There was no going the extra mile. Pastries were also very stale and not good. Property needs updating and for paying so much, inclusions should be more readily available. Seemed like a waste of money. Also, property is nothing like the pictures at all.
Stayed 4 nights in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The room servicing was poor. The first day our room was not cleaned at all! Not even the evening service arrived to turn down the bed that was never made. they came next morning and when we got back from the beach I had to complain about the lack of large bath towels which had not been replaced nor the bath mats. Only one toilet roll instead of two and the box of tissues was empty. the towels arrived just as we were going out having already had our showers. The mattress was a bit saggy not the best quality. We paid extra 470$US a day for a Butler as I have mobility issues and cannot walk too far. We were never told that there were no buggies and the Butler couldn't drive the few that could have been available. We never got the afternoon snacks we were promised and when I asked the Butler why, she said that we were asleep when they were delivered. Surely they could have been delivered at a different time. A lot of people have an afternoon siesta especially at our age!! We stayed at Sandals in St. Vincent and we had snacks delivered twice a day. I have to say I found our Lady Butler verging on unpleasant. On the whole the food was good apart from Kimono where the food was not so great. The chef did not put on the usual show and the chicken small dry inedible pieces. Lunch at Neptune was really not good at all. The Linguini was way over cooked and soggy and my Bresaola pannini was pastrami. Soy, Bombay and La Parisienne were excellent. We did not have time to sample Butches.
Stayed 4 nights in Jan 2026