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Del Real Hotel & Suites

3.0 star property

Photo gallery for Del Real Hotel & Suites

Room
Room, 2 Double Beds | Beach/ocean view
Outdoor pool
View from property
Room, Kitchenette | Private kitchenette

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • 24/7 front desk
The current price is NZ$120
includes taxes & fees
1 July - 2 July

Explore the area

View map
Avenida Del Mar 1020, Flamingos, Mazatlán, SIN, 82140
  • Place, The Mazatlan Malecón
    ‪1 min walk‬
  • Place, Teodoro Mariscal Stadium
    ‪10 min walk‬
  • Place, Playa Norte
    ‪5 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Beach/ocean view

Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, Kitchenette

A dining area with a round table, chairs, a vase with flowers, a hanging light, and a framed picture on the wall.

Room, Kitchenette

  • Ocean view
  • 55 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Sofa Beds
  • Free Wi-Fi

View all photos for Room

Room

Room

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

About the area

Mazatlán

Del Real Hotel & Suites places you steps from The Mazatlan Malecón and within a 10-minute stroll of Mazatlán Letters. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a children's swimming pool and a lift. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Mazatlán hotel include Mazatlán Aquarium and Plaza Machado.

What's nearby

  • The Mazatlan Malecón - 1 min walk - 0.1 km
  • Teodoro Mariscal Stadium - 10 min walk - 0.9 km
  • La Gran Plaza Mall - 10 min walk - 0.9 km
  • Playa Norte - 5 min drive - 2.3 km
  • Mazatlán Aquarium - 5 min drive - 2.0 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 28 min drive

Restaurants

  • ‪La Cocinita - ‬8 min walk
  • ‪Caffenio - ‬8 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Marisquería Embarcadero Playa Norte - ‬3 min walk
  • ‪Sushi Salads - ‬11 min walk

About this property

Del Real Hotel & Suites

Del Real Hotel & Suites offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Del Real Hotel & Suites also features concierge services, room service (during limited hours), and a lift. Self parking is free.

This 3-star Mazatlán hotel is smoke free.

  • 42 guestrooms or units
  • Front desk (24 hours)
  • Concierge
  • Lift
  • No smoking on site
Del Real Hotel & Suites offers 42 air-conditioned accommodations with free toiletries and a ceiling fan. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on request and an iron/ironing board can be requested.

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The price is NZ$132
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Front entrance ramp
  • Lift
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Del Real Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 500.0 per stay
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards, cash, mobile payments and PayPal. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Real Hotel Mazatlan
Del Real Hotel Suites
Del Real Hotel Suites
Del Real Hotel & Suites Hotel
Del Real Hotel & Suites Mazatlán
Del Real Hotel & Suites Hotel Mazatlán

Frequently asked questions

Is parking available at Del Real Hotel & Suites?

Yep, Del Real Hotel & Suites has a free self car park.

How much does it cost to stay at Del Real Hotel & Suites?

As of 30 Jun 2026, prices found for a 1-night stay for 2 adults at Del Real Hotel & Suites on 1 Jul 2026 start from NZ$120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Del Real Hotel & Suites?

Yep, Del Real Hotel & Suites is a short 18-minute walk from Playa Norte.

Does Del Real Hotel & Suites have a pool?

Del Real Hotel & Suites has an outdoor pool and a kids' pool.

Is there a free airport shuttle available at Del Real Hotel & Suites?

No, Del Real Hotel & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Del Real Hotel & Suites?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Del Real Hotel & Suites?

No, pets and service animals are not allowed.

Del Real Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 88 reviews
Rating 8 - Good. 33 out of 88 reviews
Rating 6 - Okay. 11 out of 88 reviews
Rating 4 - Poor. 8 out of 88 reviews
Rating 2 - Terrible. 12 out of 88 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service
i liked the location of the hotel with easy transportation options the price very cheap and the staff very friendly the rooms spacious and well furnished but... the toilet was leaking and we had to use the hotel towels to step into the bath the internet was very bad the tv was very very small and the balcony door didn't have handle neither lock we did not feel unsafe but...
Stayed 4 nights in Mar 2023
Verified

6/10 Okay

Juan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The key cards would not work properly and it was a hassle trying to get the door open. The AC went out in one of the rooms I booked and despite personnel going to check it, it kept going out till finally after a day they decided to move us to another room. That alone was very unpleasant to deal with since temperatures were very hot and made sleeping impossible.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Pedro Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación, el servicio del personal muy bueno, a mi parecer un lugar muy recomendable
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Los cuartos y la alberca esta muy bien
Vista desde mi cuarto..
Stayed 1 night in Jan 2026
Verified

8/10 Good

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le vendría bien algo de remodelación en cuanto a muebles de cuarto de todo lo demás excelente
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Jesus rocio

Liked: Cleanliness, staff & service, amenities
La atencion esta muy bien la ubicación excelente lo unico que yo recomendaría es una remodelacion de las instalaciones de ahi en fuera todo excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Guadalupe Córdova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo muy bien
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Gabriela

Liked: Amenities
Na
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Rodrigo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El servicio del personal bueno no excelente, trabajan con lo que tienen, las instalaciones en muy mal estado de mantenimiento, sucia la recamara no limpian a profundidad solo por encima las áreas visibles, colchones y almohadas muy viejos en mal estado, regreso con dolor de espalda.
Stayed 7 nights in Apr 2024
Verified

8/10 Good

Ale

Liked: Staff & service, amenities
Me gustó mucho la ubicación, la vista que tiene al mar, la alberca también muy bien aunque muy fría, también la atención de el personal súper bien lo que casi no me gustó fueron laa habitaciones ya estan un poco viejas y descuidadas y luego el elevador no sirvio un dia y estábamos en el sexto piso, y ya k salimos las señoritas de recepción nos dijeron que estaban en remodelación las habitaciones que si no nos las habían ofrecido! 😕
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la ubicacion
Stayed 3 nights in Feb 2023
Verified

4/10 Poor

Alejandro

Liked: Property conditions & facilities
Disliked: Cleanliness
Utensilios de cocina muy mal estado y ala hora de limpiar no lo hacen bien
Stayed 4 nights in Sep 2022
Verified

2/10 Terrible

MARCOS UZIEL GARAY

Disliked: Cleanliness, staff & service, amenities
Es un hotel en muy buena ubicación pero el trato del personal que trabaja en n recepción en pésimo, las camas están sucias y con muchos resortes es mejor dormir en el piso
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Jorge Alejandro

Liked: Cleanliness, property conditions & facilities, room comfort

Excelente, deberian cambiar de recepcionistas

Bueno hotel, solo la actitud de las recepcionistas, es muy grosera.
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es lugar es muy bien, el ambiente
Stayed 4 nights in Feb 2022
Verified

4/10 Poor

Jose

Disliked: Property conditions & facilities

Cargos sin razon

El hotel te pide un depósito de $500 para inventar cargos y cobrarlo de ahí y pierdas tu dinero
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La regadera del baño
Stayed 3 nights in Nov 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Esperamos regresar pronto.

El lugar tiene una ubicación inmejorable. La atención del personal es de excelencia y mucho respeto. Problemas con el elevador, habitaciones limpias, un tema con el numero de toallas, pero en general fue agradable y regresaría de nuevo.
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Lorena González

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena relación precio calidad , el internet no era muy bueno, hubo un día que no funcionó totalmente, lo bueno que el mar está cruzando la calle justo ahy está la bajada a la playa, ya hay elevador, hay que mejorar la limpieza de las habitaciones, y había animalitos abajo de las colchonetas, el aire acondicionado en las noches hacia calor no enfriaba completamente la habitación, pero si volvería ya que la ubicación es buena.
Stayed 3 nights in Oct 2021
Verified

6/10 Okay

ALBERTO

Liked: Cleanliness, property conditions & facilities

detallitos que cuentan

primero hablaron diciendo que no servía el elevador, luego dijeron que sí servía pero que protección civil no permitía usarlo, contradicción... para lo cual nos querían cambiar de habitación a una con menos capacidad, otros detalles ligeros ya sabemos que no es de 5 estrellas, pero cosas que con indispensables como lo es el refrigerador que no enfriaba, se les avisó, no hicieron nada, al igual que la llave del agua que sólo servía la del agua caliente y tenías que lavar los trastes con agua hirviendo, y la manija del cancel al balcón, nos quedamos encerrados y hasta que le hablamos a otra persona que nos fuera a abrir porque por fuera es casi imposible por lo duro y por la ausencia de la manija
Stayed 3 nights in Oct 2021
Verified

8/10 Good

CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Relacion calidad precio bastante aceptable, muy limpio todo, personal muy amable, vista al mar inmejorable!
Stayed 3 nights in Aug 2021
Verified

2/10 Terrible

Victor daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo el hotel, deja en muy mal a la APP. Hoteles

Horrible el servicio, no lo recomiendo para nada, a Mazatlan si regreso pero a este hotel nunca. Llegamos el lunes y la puerta 402 no funcionaba estaba caida, la recamara estaba sucia, no habia sabanas, tampoco papel higienico, el baño super sucio hongos en la regadera, eramos 5 y solo me dieron 3 toallas aun y cuando solicite 2 mas te dicen que si pero no te las dan, la puerta del balcon tampoco abria, la señora de limpieza no limpiaba la recamara, y dijo que cada quien debe llevar sus sabanas y sartenes, nos presto sartene y estaban sucios, la cuchara con comida pegada para cocinar, salimos el viernes y tuvimos que dejar toda la basura por que no la recogian, el refrigerador tenia las parrillas oxidadas eso contamina los alimentos, tuvimos que dormir en un lugar sucio todos los días. Lastima que olvide tomar fotos para agregarlas pero no sabia que tenia esta opcion la App
Stayed 4 nights in Jul 2021
Verified

10/10 Excellent

Ichiro

Liked: Cleanliness, room comfort, communication

野球場から近くて便利

フロントのスタッフの対応もテキパキしていて、とても好感が持てました。野球場に近いことが、滞在した理由ですが、昼間は、プールと道路を挟んだピーチで、のんびり過ごすことが出来ました。残念だったのは、部屋のWi-Fiが機能しなかったこと、深夜に食事をする場所やコンビニが近くに無かったことです。
Stayed 3 nights in Oct 2020
Verified

6/10 Okay

Jesús Francisco

Disliked: Cleanliness, room comfort
No fue la mejor experiencia, pero esta bien para pasar de paso
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, room comfort
Agradable en general, el personal muy atento
Stayed 4 nights in Mar 2020