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Hotel San Diego

Property class: 3

Photo gallery for Hotel San Diego

A hotel sign with a palm tree and a fountain.
A modern living room with two sofas, a coffee table, and a Coca-Cola vending machine.
A swimming pool with blue tiles, surrounded by lounge chairs and umbrellas.
A multi-story building with a modern architectural design, featuring a series of balconies and a paved courtyard.
An outdoor cafe with wooden tables and chairs, a covered seating area, and a view of the sea.

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Av. Rafael Buelna S/N, Flamingos, Mazatlán, SIN, 82110
  • Place, The Mazatlan Malecón
    ‪1 min walk‬
  • Place, Mazatlán Letters
    ‪1 min walk‬
  • Place, Teodoro Mariscal Stadium
    ‪17 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

A bedroom with a bed, an air conditioner, a ceiling fan, a window with curtains, and a wall-mounted TV.

Standard Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, each with patterned bedding, a nightstand, and a wall-mounted light fixture.

Standard Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room

A room with two beds, a small table, a wardrobe, and a window.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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Olas Altas Inn Hotel & Spa

Mazatlán
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
7.8 out of 10, Good, 1,001 reviews
The price is NZ$129
includes taxes & fees
1 Nov - 2 Nov
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About the area

Mazatlán

At Hotel San Diego you'll be within steps of The Mazatlan Malecón and Mazatlán Letters. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a front desk safe and a vending machine. There's also the convenience of free self parking. .Within a 15-minute drive of this 3-property class Mazatlán hotel, attractions include Plaza Machado and Olas Altas Beach.

What's nearby

  • The Mazatlan Malecón - 1 min walk - 0.0 km
  • Mazatlán Letters - 1 min walk - 0.0 km
  • Punta Camaron Beach - 14 min walk - 1.2 km
  • Teodoro Mariscal Stadium - 17 min walk - 1.5 km
  • El Cid Country Club Golf Course - 7 min drive - 3.5 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 28 min drive

Restaurants

  • ‪hotdogs "el charly - ‬4 min walk
  • ‪El Muchacho Alegre Zona Dorada - ‬5 min walk
  • ‪Taqueria San Pablo Zona Dorada - ‬4 min walk
  • ‪Comedor Amelia - ‬6 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Hotel San Diego

As a guest of Hotel San Diego, you'll find an outdoor pool, a terrace, and a vending machine. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Mazatlán hotel.

  • 100 guestrooms or units
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • Smoking in designated areas
Hotel San Diego offers 100 accommodations with air conditioning. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Varali Grand Hotel
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  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 2,651 reviews
The price is NZ$116
includes taxes & fees
9 Nov - 10 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel San Diego

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 150 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number OHG2108022C3

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel San Diego Hotel
Hotel San Diego Mazatlán
Hotel San Diego Hotel Mazatlán

Frequently asked questions

What is the cancellation policy at Hotel San Diego?

Hotel San Diego offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel San Diego?

Yep, Hotel San Diego has a free self car park.

Are there any beaches close to Hotel San Diego?

Yep, Hotel San Diego is a short 12-minute walk from Punta Camaron Beach.

Does Hotel San Diego have a pool?

Hotel San Diego has an outdoor pool. The pool is open 9:00 AM to 8:00 PM.

Is there a free airport shuttle available at Hotel San Diego?

No, Hotel San Diego does not offer an airport shuttle service.

What time are check-in & check-out at Hotel San Diego?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel San Diego?

No, pets and service animals are not allowed.

Hotel San Diego Reviews

Reviews

5.4
Rating 10 - Excellent. 14 out of 67 reviews
Rating 8 - Good. 7 out of 67 reviews
Rating 6 - Okay. 14 out of 67 reviews
Rating 4 - Poor. 8 out of 67 reviews
Rating 2 - Terrible. 24 out of 67 reviews

5.4/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente hotel
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, 5min walk to beach, restaurants all around property. Bit noisy till 4am, beer sales next door.
Stayed 8 nights in Apr 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
Room smelled damp, bed sheets were dirty and hairs from previous guests dirty everywhere
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
Too noise, the pool was rarely clean.
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

They, nor Expedia, wouldn't let me cancel even though it was the week of the eclipse and they could have charge a lot more for the room.
Stayed 5 nights in Apr 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Extremely old. It was like being in a dungeon. There were no windows.
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff at reception. Hotel located at the northern extreme of Malecón. Many restaurants nearby; located about 5km from the historic center. The cleanliness and equipment of the room was marginal (only two power sockets and two towels, one of them with a hole for a room for 4 people). It was also a little bit noisy during the night. However, I must say this was during the 2024 solar eclipse, so Mazatlán was in general very busy and San Diego was the only Hotel available when we did the reservation a few weeks before the event, so we were certainly happy to have a roof!
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty. Bugs. Bathroom smells like feces.
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe this was just our experience but here it goes: when they say check-in is at 3:pm they mean it! We just needed the room for a short period of time (airline canceled our original flight, 12 hour delay on a new flight), staff at the front desk was a bit rude, the only nice person was a young man who was running around doing different handyman jobs. When we finally got our room, the room was almost a block away, on the side of a busy and noisy boulevard, room is small, sheet covers were old, worn out and even had some dirty stains on it (from not being washed), not a single towel to be found, we couldn't get out there fast enough! The rooms were cheap though! I guess it's true what they say, you get what you pay for.
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not the greatest hotel experience.

cleaning Ness was not the greatest. Missing towels in 1 of the rooms. the ac was not working properly, the tv was not working. not enough outlets to plug our needs. Toilet leaking water. Parking not well coordinated with hotel. Mirror light not working. light fixture hanging dangerously. towels were ripped. Rats in the parking lot. hot water taking for ever to get to our hotel section.
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed

The AC unit didn't work at all, i called front desk the lady was so rude, not good customer service. The lady in the front desk got mad at me for asking questions and asking if i may change rooms. She said that all the room had the same AC unit and they all work the same and if i wanted another room that there will be an extra charged. Didn't like it at all
Stayed 3 nights in Sep 2023
Verified review

6/10 Okay

Liked: Staff & service
Algo chafa el hotel muy caro para lo que ofrece
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Staff & service
El internet era solo en el lobby Les faltó agua caliente para las habitaciones Disponibilidad de toallas extras para la alberca Falta de servicio del personal de recepción
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Muy buena opción a precio accesible
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, súper comodo
Stayed 2 nights in Apr 2025
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
En la recepción solo duramos mucho tiempo para que nos atendieran control de la tele no servía papel higiénico pésimo cama incómoda no avía shampoo para bañarse alberca agua sucia mucha arena no tenía para agua caliente la verdad no volvería al este hotel San Diego lo único bueno muy amable las señoras de limpieza amables y buen servicio lo único bueno
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchisimo ruido arrastran sillas golpetean paredes y piso, el personal no hace nada, poca atencion hace falta control para el aire acondicionado, baño se batalla para ir el agua salen olores del lavamanos.. toallas en mal Estado, no ay conectores suficientes. No volveria a hospedarme aqui. Hay hoteles muchisimo mas baratos y mil veces en mejores condiciones, atenciones y servicio. Muy mal sabor de boca y mala experiencia.
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo hotel y servicio

Es un hotel muy descuidado, con personal que tiene 0 experiencia en atención al cliente te reciben con caras todos, además sucio el lobby las habitaciones el aire acondicionado del cuarto que nos dieron goteaba y la habitación estuvo encharcada, los baños de la alberca fuera de servicio según ellos porque estaban tapados en verdad fue pésimo todo en ese hotel! Por nada la recomiendo
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó que está bien ubicada, me tocó una habitación cómoda de acuerdo al precio pagado, todo bien, una gotera que reporté, pero entiendo que estaban saturados de huéspedes y no podían atender todo, pero en general muy bien, fácil la transportación, comercios y playa.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE HOTEL!!!

El Hotel está muy bien en cuanto a las habitaciones, tiene un estacionamiento muy amplio por la parte de atrás, y está muy bien ubicado, justo en donde empieza el verdadero ambiente de fiesta. Si vas a Mazatlán a divertirte, adelante. Si eres de los amargados que todo les molesta, no vayas.
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El edificio está en malas condiciones
Stayed 4 nights in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Habia muchas cucarachas, fue terrible, no lo recomiendo
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Entrega de habitación con insectos y cucarachas muertas, pedimos lo limpiaran y no lo hicieron, a parte de recibir mal trato, tuvimos que cambiarnos de hotel y no nos reembolsaron
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

No puedo evaluar ya que no se llevo a cabo el hospedaje, la habitación reservada no tenia aire acondicionado y no había otra disponible, así que solicite cancelación con número de servicio S158886841, de la cual aún No tengo respuesta. Agradezco de antemano su apoyo. Saludos !!
Stayed 3 nights in Jul 2023