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Pacific Palace Beach Tower Hotel

3.5 star property
Beachside hotel with outdoor pool

Photo gallery for Pacific Palace Beach Tower Hotel

Outdoor pool
On the beach
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast available
  • Room service
  • Housekeeping
The current price is NZ$151
includes taxes & fees
13 May - 14 May

Explore the area

Map
Av. Camarón Sábalo No. 2601, Fracc. Sabalo Country Club, Mazatlán, SIN, 82100
  • El Cid Country Club Golf Course
    ‪4 min drive‬
  • Mazatlan International Center
    ‪6 min drive‬
  • Cerritos Beach
    ‪9 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Suite, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

View from room

Junior Suite, City View

Highlights

Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View

Junior Suite, Mountain View

Highlights

Air conditioning
Full-sized fridge/freezer
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Oven
  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (No View)

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite (No View)

Highlights

Air conditioning
Full-sized fridge/freezer
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Mazatlán

At Pacific Palace Beach Tower Hotel you'll be within steps of Playa Brujas and Islands and Protected Areas of the Gulf of California. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site gym. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3.5-property class Zona Dorada hotel include The Mazatlan Malecón and Mazatlán Aquarium.

What's nearby

  • El Cid Country Club Golf Course - 4 min drive - 2.6 km
  • Galerias Mazatlan - 6 min drive - 4.0 km
  • Mazatlan International Center - 6 min drive - 5.2 km
  • Mazatlán Aquarium - 8 min drive - 5.9 km
  • Cerritos Beach - 9 min drive - 5.0 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive

Restaurants

  • ‪Angelo's - ‬5 min walk
  • ‪La Catrina Restaurant y Cantina - ‬2 min walk
  • ‪Los Panchos-pueblo Bonito - ‬4 min walk
  • ‪Restaurante Cilantros - ‬7 min walk
  • ‪Diego's Beach House - ‬2 min walk

About this property

Pacific Palace Beach Tower Hotel

Beachside hotel with outdoor pool
Some rates at Pacific Palace Beach Tower Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Pacific Palace Beach Tower Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and concierge services are also featured at the business-friendly Pacific Palace Beach Tower Hotel. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Mazatlán hotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 15 levels
  • Built in 2016
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Pacific Palace Beach Tower Hotel offers 147 air-conditioned accommodations with a safe and coffee/tea makers. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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  • All-inclusive
  • Kids pool
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includes taxes & fees
21 May - 22 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 220 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Oven

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MXN 150.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 280 for adults and from MXN 220 for children
  • Crib (infant bed) fee: MXN 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pacific Palace Beach Tower Hotel Mazatlan
Pacific Palace Beach Tower Mazatlan
Pacific Tower Hotel Mazatlan
Pacific Palace Beach Tower Hotel Hotel
Pacific Palace Beach Tower Hotel Mazatlán
Pacific Palace Beach Tower Hotel Hotel Mazatlán

Frequently asked questions

What is the cancellation policy at Pacific Palace Beach Tower Hotel?

Pacific Palace Beach Tower Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pacific Palace Beach Tower Hotel?

As of 12 May 2025, prices found for a 1-night stay for 2 adults at Pacific Palace Beach Tower Hotel on 13 May 2025 start from NZ$151.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pacific Palace Beach Tower Hotel?

Yep, Pacific Palace Beach Tower Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Pacific Palace Beach Tower Hotel?

Yep, Pacific Palace Beach Tower Hotel is a short 2-minute walk from Playa Brujas.

Does Pacific Palace Beach Tower Hotel have a pool?

Pacific Palace Beach Tower Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 9:00 AM to 9:00 PM.

Does Pacific Palace Beach Tower Hotel serve breakfast?

You bet, buffet breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Pacific Palace Beach Tower Hotel?

No, Pacific Palace Beach Tower Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Pacific Palace Beach Tower Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Pacific Palace Beach Tower Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Pacific Palace Beach Tower Hotel?

No, pets are not allowed.

Pacific Palace Beach Tower Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 197 out of 546 reviews
Rating 8 - Good. 170 out of 546 reviews
Rating 6 - Okay. 89 out of 546 reviews
Rating 4 - Poor. 49 out of 546 reviews
Rating 2 - Terrible. 41 out of 546 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jose Luis Francisco Cervantes

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The company is a group of 3 hotels, one besides the other one, the booking was for made for the tower as it says in the name of the property, and the accommodation was in the cheapest complex of the group, it was supposed to have fridge on the room and barely had soap in the washroom.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kenya De los

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Limpio y muy seguro
Stayed 3 nights in Feb 2025

10/10 Excellent

Elizur, Arlington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. I'd definitely recommend it
Stayed 2 nights in Mar 2025

8/10 Good

Frank John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were phenomenal especially when they moved us to Luna after double booking Pacific Palace room & was much quieter at Luna
Stayed 12 nights in Feb 2025

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Sarai

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The place is good . A little too far from the Malacon area , but it’s a good stay . Staff was very good . Fast service too when room service was requested . The Parkin not too big . But overall good stay .
Stayed 4 nights in Feb 2025

10/10 Excellent

STEPHEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to every time I go to Mazatlan....my favorite place!!!
Stayed 10 nights in Dec 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Rosy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach!! Excellent for a relaxing family vacation! Very friendly staff and the best food!
Stayed 3 nights in Jun 2024

10/10 Excellent

Jose Luis Rodriguez

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2024

4/10 Poor

Douglas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a great experience

This hotel is a 3-meals package deal with the room. They put a wrist band on you, gives you meals (mostly poor quality) and cheaper well drinks in the bar. Lots of noise both in the hotel and on the beach (roving brass bands imposing their excessively loud sounds whether welcome or not, some call it culture, others call it obnoxious). We’d booked tower rooms for our family, but on arrival found others had been given our rooms. Rooms have nice views but are very plain and utilitarian, not remotely close to being luxurious or worth the exorbitant costs. There are better beach hotels to the south.
Stayed 5 nights in Apr 2024

4/10 Poor

Margret

Disliked: Cleanliness, staff & service, property conditions & facilities
The ocean palace is in bad shape and needs to be renovated. It was a subpar location very downmarket.
Stayed 3 nights in Apr 2024

4/10 Poor

Margret

Disliked: Property conditions & facilities
Stayed at neighboring hotels. 4 nights at the Pacific Ocean palace and 5 at the Luna Palace. The Luna was far superior. The ocean palace needs a complete renovation.
Stayed 6 nights in Apr 2024

2/10 Terrible

Kevin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy, toilet leaked, room smelt horrible, they wouldn’t refund or swap rooms, other guests say they would never stay there again. We left and went to another hotel.

2/10 Terrible

sandra

Stayed 1 night in Nov 2023

2/10 Terrible

Claudia, San Mateo

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Over crowded, staff not helpful, food was cafeteria grade at best. Very disappointing experience.
Stayed 3 nights in Oct 2023

6/10 Okay

OMAR K, DALTON

Liked: Cleanliness
Area is good
Stayed 4 nights in Aug 2023

4/10 Poor

Maribel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The structure itself leaves much to be desired. It needs a lot of repairs and the staff just puts bandaids on everything. The dining was not good at all. I’ve stayed at the palace resorts in Cancun and this is NOTHING like the Palace resorts in Cancun. I was extremely disappointed. I paid more money thinking it would be the same but NOTHING like the palace resorts in Cancun. I was extremely disappointed for what I paid for, I have always used Expedia and have never had an issue but I was extremely disappointed this time.
Stayed 5 nights in Jul 2023

10/10 Excellent

Melanie Diane Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a very nice city view
Stayed 2 nights in Mar 2023

4/10 Poor

Chloe

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Very disappointing. Both pools were so packed we couldn’t use them. Food in cafeteria was low quality (so many dishes and salads with hotdogs??). We had a junior suite with a kitchenette but there weren’t any kitchen tools or dishes. Room had very thin walls so we could hear everything from next door. The worst part was how overcrowded it was and the lack of dining options options. We would never recommend.

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Eder

Stayed 3 nights in Dec 2022

6/10 Okay

Rosa, Anaheim

Stayed 5 nights in Aug 2022

8/10 Good

Jose

Stayed 3 nights in Jul 2022

2/10 Terrible

Daisy

Travelled with family
Disliked: Staff & service, property conditions & facilities
Multiple amenities were down when we arrived. The staff members we’re not helpful or friendly. The place was clean but the customer service the place offered was nothing that made it inviting to stay over again. Would not recommend if you’re looking for a vacation to spend solely at the hotel. Luckily, I have family in the city so I used the hotel to sleep only. Otherwise, you’re probably better off finding something with better customer service.
Stayed 2 nights in Jul 2022