Hotel Riu Emerald Bay - All Inclusive

3.5 star property
Family-friendly property on the beach, with 5 outdoor pools

Photo gallery for Hotel Riu Emerald Bay - All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Exterior
7 bars/lounges, 2 swim-up bars, 2 poolside bars
Lobby
1 bedroom, minibar, in-room safe, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa

Explore the area

Map
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110
  • Witches Beach
    ‪1 min walk‬
  • Mazagua Aquatic Park
    ‪7 min walk‬
  • Mazatlan International Center
    ‪6 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪38 min drive‬

Room options

Double Room (U)

7.8 out of 10
Good
(46 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Jetted Tub, Ocean View (U)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Sea View (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

8.0 out of 10
Very good
(25 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (C)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Duplex (Room | U)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 54 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Sofa Beds

Family Suite, 2 Bedrooms (C)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, Sea View (M)

7.6 out of 10
Good
(14 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Duplex (Room | B2C-US)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Shower/bath combination
  • Sleeps 6
  • 1 King Bed and 2 Single Sofa Beds

Duplex (Room | C)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 37 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
  • 31 sq m
  • Sleeps 8
  • 4 Double Beds

Family Room, Ocean View (C)

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 37 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (Superior | C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
  • 84 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Sea View (M)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Connecting Rooms, Ocean View (L)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 31 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Superior Double Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (Superior, M)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
  • 84 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Duplex (M)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 54 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Sofa Beds

Family Suite, Garden View (M)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Duplex (L)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 54 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Sofa Beds

Superior Room (M)

8.8 out of 10
Excellent
(26 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Superior Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Family Suite, 2 Bedrooms (Superior, B2C-US)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Private bathroom
  • 84 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Junior Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Separate bedroom
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (Superior, L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 84 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Superior Double Room (B2C-US)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Double Room (C)

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (Superior, U)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
  • 84 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Family Suite, 2 Bedrooms (U)

8.4 out of 10
Very good
(11 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Junior Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room (U)

8.4 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Double Room (B2C-US)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (M)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (B2C-CA)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Double Room (B2C-CA)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
  • 30 sq m
  • Sleeps 8
  • 4 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Private bathroom
Shower/bath combination
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Ocean View (B2C-US)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Family Room, Ocean View (B2C-CA)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Shower/bath combination
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (Superior | B2C-CA)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Private bathroom
Shower/bath combination
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-CA)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Ceiling fan
Private bathroom
Shower/bath combination
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Duplex (Room | B2C-CA)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Shower/bath combination
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

Double Room (B2C-CA)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CA)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Family Room, Ocean View (U)

8.0 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 37 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Room, Sea View (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 37 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(11 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (M)

8.6 out of 10
Excellent
(23 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Superior with Garden View

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

Family Suite -6 guests- with Garden View

  • Sleeps 6
  • 1 King Bed, 1 Single Sofa Bed and 2 Double Beds

Room Superior with Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Double Bed

Suite Junior with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Superior with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Family Suite -8 guests- Superior

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Double Beds

Suite

  • Sleeps 6
  • 1 Double Bed and 2 Double Sofa Beds

Room Standard with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

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About the area

Mazatlán

An all-inclusive stay in Mazatlán awaits you at Hotel Riu Emerald Bay - All Inclusive. Within just a 15-minute stroll, you'll find Witches Beach and Mazagua Aquatic Park. Highlights at this beachfront property include 5 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include deep-tissue massages, body wraps and facials along with access to the sauna and hot tub. The buffet restaurant, Las Tres Islas, is open for breakfast and dinner. Sports Bar is the property's own sports bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and nightclub. Plus you'll find free Wi-Fi in public areas, a gym and a hot tub. Free buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3.5-property class Cerritos property include Cerritos Beach and The Mazatlan Malecón.

What's nearby

  • Witches Beach - 1 min walk - 0.1 km
  • Mazagua Aquatic Park - 7 min walk - 0.6 km
  • Mazatlan International Center - 6 min drive - 4.3 km
  • Cerritos Beach - 8 min drive - 5.4 km
  • Galerias Mazatlan - 8 min drive - 5.8 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive

Restaurants

  • ‪Kelly's Bar - ‬5 min drive
  • ‪The Bistro - ‬15 min walk
  • ‪Playa Brujas - ‬11 min walk
  • ‪La Cordeliere - ‬5 min drive
  • ‪El Seis Coffee House and Bakery - ‬5 min drive

About this property

Hotel Riu Emerald Bay - All Inclusive

Family-friendly property on the beach, with 5 outdoor pools
Hotel Riu Emerald Bay - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Emerald Bay - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 7 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

3 meeting rooms and limo/town car service are available. Event space at this property measures 5167 square feet (480 square metres) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the family-friendly Hotel Riu Emerald Bay - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Mazatlán property.

  • 1028 guestrooms or units
  • 20 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 7 bars or lounges
  • 5167 sq ft of conference space
  • 480 sq. m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
Hotel Riu Emerald Bay - All Inclusive offers 1028 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Mazatlán property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has 6 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 restaurants
  • 7 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Las Gaviotas
  • Las Tres Islas
  • Sports Bar
  • Tabasco

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,167 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • No lift

More

  • 100% renewable energy
  • 2 buildings
  • 20 floors
  • Art Deco architecture
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Emerald Bay - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emerald Bay Riu
Riu Emerald
Riu Emerald Bay
Riu Emerald Bay All Inclusive
Riu Emerald Bay All Inclusive Mazatlan
Riu Emerald Bay Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property
Riu Emerald Inclusive inclusi

Frequently asked questions

What is the cancellation policy at Hotel Riu Emerald Bay - All Inclusive?

Hotel Riu Emerald Bay - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Emerald Bay - All Inclusive?

Yep, Hotel Riu Emerald Bay - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Emerald Bay - All Inclusive?

Yep, Hotel Riu Emerald Bay - All Inclusive is a short 9-minute walk from Witches Beach. Fun beach activities include volleyball and windsurfing.

Is there a spa on site at Hotel Riu Emerald Bay - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Hotel Riu Emerald Bay - All Inclusive have a pool?

Hotel Riu Emerald Bay - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Hotel Riu Emerald Bay - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Emerald Bay - All Inclusive?

Hotel Riu Emerald Bay - All Inclusive features 2 poolside bars, 5 outdoor pools and a full-service spa.

Is Hotel Riu Emerald Bay - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Riu Emerald Bay - All Inclusive is a hit with families.

Does Hotel Riu Emerald Bay - All Inclusive serve breakfast?

You bet, free buffet brekkie is available daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Emerald Bay - All Inclusive?

No, Hotel Riu Emerald Bay - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Emerald Bay - All Inclusive?

Relax with a coldie at the 2 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hotel Riu Emerald Bay - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Emerald Bay - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Emerald Bay - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 937 out of 1865 reviews
Rating 8 - Good. 448 out of 1865 reviews
Rating 6 - Okay. 228 out of 1865 reviews
Rating 4 - Poor. 129 out of 1865 reviews
Rating 2 - Terrible. 123 out of 1865 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Dennis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Friendly staff save the rating.

Food and service is excellent. Beach is great. Rooms are a little dated especially the bathroom. The tub is dangerous.
Stayed 5 nights in Mar 2025

8/10 Good

Chad, Sioux Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Waiters were incredible. Good food. It's a little dated. Review the bed sizes in the rooms before you book.
Stayed 4 nights in Mar 2025

6/10 Okay

Carlos

Stayed 4 nights in Mar 2025

10/10 Excellent

James

Stayed 4 nights in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Mar 2025

4/10 Poor

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Too many unsupervised kids
Stayed 7 nights in Feb 2025

4/10 Poor

Amanda

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The waterslides - which was a big reason we booked this resort - were unsafe. The material used to make them was rough, which made for a painful ride. An adult cut their arm going down. The kids did not enjoy them because they hurt. 14 year old and 7 year old bumped their heads going down one of the slides because it went so fast. There were gaps between the pieces joining the slides together so made for a very bumpy and uncomfortable ride. We would not go back. The children's show at night was just a game of musical chairs. A pair of earbuds went missing from our hotel room. The pools are missing several tiles and look like they are in need of an upgrade (lights underwater floating and hanging on by a wire)
Stayed 6 nights in Mar 2025

8/10 Good

SOFIA

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Florence Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Arlett

Stayed 4 nights in Feb 2025

10/10 Excellent

Derek, Billings

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful vacation with great food options and excellent staff!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael David Lloyd, Port Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Riu Emerald Bay. Riu always maintains a high standard for their properties and this was true to that standard. Staff were always super friendly and helpful whenever needed. Whatever requests my wife and I had they were able to accommodate. The 5 pools were great and was always able to find two good chairs by the pool. The nightly shows were great, performers clearly had practiced the shows a lot and was very impressive with the amount of choreography. Bartenders were all super friendly and were characters and were funny. The drink/cocktail selection was expansive and impressive for an all inclusive. Food overall was super tasty and even in the buffets was cooked properly and not overdone.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jaime

Stayed 4 nights in Mar 2025

10/10 Excellent

Carmelina

Travelled with family, Travelled with group
Disliked: Staff & service
Always same food served. No liquor I usually drink. No non alcohol beer for my husband only specific bars and they don’t go get it!!! We told them we r here 9 days can u bring some here? They say no I even spoke with manager he said same thing. My husband has heart probs and can’t walk far??? Unbelievable service at this Tiu
Stayed 8 nights in Mar 2025

10/10 Excellent

Todd Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all very hard working and friendly! Service was wonderful! Pool service staff (Louis), very attentive and would even bring fancy drinks that he thought we would like, as a thoughtful gesture. Rafael in the Tres Isla buffet was also exceptional, he was even teaching me some Spanish by the end! Restaurants are a hybrid of buffet and a la cart. Nothing exceptional, good food though. Buffet was definitely suffcient. No trouble getting sun chairs....always plenty as they have hundreds both at the 3 pools and on the beach. Elevators were frustrating as they took a while to come, passing right by your floor. Not a deal breaker. Entertainment was good, especially the 2 rock bands! Live music, no lip syncing! " The Stones" and "Kannon". Incredible! Would definitely go back!
Stayed 10 nights in Mar 2025

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintenance staff top notch. Our room was always cleaned and staff courteous.
Stayed 7 nights in Mar 2025

8/10 Good

Ingrid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff has a hard time with english
Stayed 7 nights in Mar 2025

10/10 Excellent

Colette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd visit tothe RIU Emerald Bay. Beautiful location for people that want a little of everything. Pools all had dufferent temperatures to suite all. Beach is expansive, a fantastic walk. We always found the buffets differed slightly, so food dudnot get boring. Overall very relaxing vacation.
Stayed 7 nights in Mar 2025

10/10 Excellent

Wendy, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great service. Lots of seating and activities. Spectacular view.
Stayed 7 nights in Mar 2025

8/10 Good

Tracy R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Nice beach and great food.
Stayed 7 nights in Mar 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. The resort is super clean and very well kept. The rooms are a little dated but not terrible because you rarely are in there anyways. The food was fine. Im a picky eater so its tough. But i always managed to find something. But the staff really makes this place what it is. RAMON and PEDRO are amazing in the dining areas. FRANCESCO at the pool bar is the best!!! And Jose on the RiuFun team was amazing! They truly made the trip what it was and makes us want to go back!
Stayed 5 nights in Mar 2025

10/10 Excellent

Margie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had an overall amazing experience at the RIU. The staff were always kind, helpful and went the extra mile to ensure everything was taken care of for us. The property was clean and well taken care of. The food was overall quite good with lots of variety. The odd time I chose meat that was overcooked and dry. I like to work out and the gym had a few machines that were not working and needed maintenance. This is something that could be improved upon.
Stayed 9 nights in Mar 2025

4/10 Poor

Crystal, Fort McMurray

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Dale C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, great staff, 💯Recomend
Stayed 6 nights in Feb 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
We loved how family friendly the resort was! Our kids loved the kids club and kids show !
Stayed 7 nights in Feb 2025